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Ensure the cable length from the Ethernet source (host) to the Power Injector and Motorola
device receiving converged power and Ethernet does not exceed 100 meters (333 ft).
The Power Injector has no On/Off power switch. The Power Injector receives power and is
ready for Motorola device connection and operation as soon as AC power is applied.
Multiple Power Injector Installations
Each Power Injector has a coupling rail designed to connect Power Injectors together to support
multiple device installations. Align the power injectors and slide the units together using the
coupling rail to connect the units. Cable each device as described in the Cabling the Power
Injector section of this document. Only one Motorola device (AP 100, AP 200, AP 300 or
AP-5131) can be powered from a single Power Injector.
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Power Injector LED Indicators
The Power Injector demonstrates the following LED behavior under normal and/or problematic
operating conditions:
LED
AC (Main)
Port
Green (Steady)
Power Injector is receiving
Indicates a device is
power from AC outlet
connected to the
Power Injector's outgoing
Data & Power cable
Green (Blinking)
Output voltage source is
The Power Injector is
out of range
overloaded or has a
short circuit
Troubleshooting
The following potential Power Injector problem scenarios should be addressed as follows:
Power Injector does not power up properly
1.
Verify the power cord power cord is operational for the intended country of operation
2.
Verify the voltage at the power inlet is between 100 and 240 VAC.
3.
Remove and reapply power to the Power Injector and verify the LED behavior during the
powering sequence.
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A Power Injector port indicator is not illuminated and the Motorola AP does
not operate
1.
The Power Injector did not detect the AP and thus the port is not enabled.
2.
Ensure you are using a standard 5/5e/6, straight-wired cable with four pairs.
3.
Verify the input Ethernet cable is connected to the Power Injector Data In port.
4.
Verify the Motorola AP is connected to the Power Injector Data & Power port.
5.
Reconnect the Motorola AP to a different Power Injector. If the AP receives power, there
is probably a faulty port or RJ-45 connection on the Power Injector.
6.
Verify there is not a short over any of the twisted pair cables or over the RJ-45
connectors.
Access Point receives power but no Ethernet
1.
Verify the Ethernet cable is connected to an active hub or switch port on the network.
2.
Verify the port indicator on the front panel is continuously illuminated.
3.
Verify you are using a standard UTP/FTP Category 5 straight (non-crossover) cabling
with all four pairs.
4.
Ensure the Ethernet cable length is less than 100 meters from the Ethernet data source
to the Power Injector.
5.
Reconnect the Motorola AP to a different Power Injector. If the AP receives power, there
is probably a faulty port or RJ-45 connection on the Power Injector.
Customer Support
Motorola provides its customers with prompt and accurate customer support. Use Support
Central as the primary contact for any technical problem, question or support issue involving
Motorola products. If the Support Central specialists cannot solve a problem, access to all
technical disciplines within Motorola becomes available for further assistance and support.
Motorola Support Central responds to calls by email, telephone or fax within the time limits
set forth in individual contractual agreements. When contacting Support Central, please
provide the following information:
• Serial number of unit
• Model number or product name
• Software type and version number
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North American Contacts
Inside North America, contact Motorola at:
For sales and product information:
One Symbol Plaza
Holtsville, New York 11742-1300
Telephone: 1-631-738-2400/1-800-SCAN 234
Fax: 1-631-738-5990
For product support and service:
Support Central
Telephone: 1-800-653-5350, +1-631-738-6213 (Outside North America)
Fax: 631-563-5410
Email: http://www.symbol.com/support
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International Contacts
Outside North America,
Motorola.
Symbol Place
Winnersh Triangle, Berkshire, RG41 5TP
United Kingdom
Telephone: 0800-328-2424 (Inside UK), +44 118 945 7529 (Outside UK)
Customer Support Web Sites
Comprehensive on-line support is available at the Support Central site at
http://www.symbol.com/support/. Support Central provides our customers with a wealth of
information and online assistance including developer tools, software downloads, product
manuals and online repair requests.
Downloads
http://www.symbol.com/downloads
Manuals
http://www.symbol.com/manuals
Additional Information
Obtain additional information by contacting Motorola at:
• 1-800-722-6234, inside North America
• +1-631-738-5200, in/outside North America
• http://www.motorola.com/
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Regulatory Information
This device is approved under the Symbol Technologies brand; Symbol Technologies, Inc., is the
Enterprise Mobility business of Motorola, Inc ("Motorola").
All devices are designed to comply with rules and regulations in locations they are sold and will
be labeled as required. Any changes or modifications not expressly approved by Motorola, could
void the user's authority to operate the equipment.
Local language translations are available at the following website:
http://www.symbol.com/manuals.
EMI Compliance: Category 5 foiled twisted-pair cables must be used to ensure compliance with
Class B emission limits.
Radio Frequency Interference Requirements
Note: This equipment has been tested and found to comply with
Symbol Technologies Inc.
the limits for a Class B digital device, pursuant to Part 15 of the
Tested to Comply
FCC rules. These limits are designed to provide reasonable
With FCC Standards
protection against harmful interference in a residential
For Home or Office Use
installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected
• Consult the dealer or an experienced radio/TV technician for assistance
Radio Frequency Interference Requirements – Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
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Marking and European Economic Area (EEA)
Statement of Compliance
Motorola hereby declares that this device is in compliance with all the applicable Directives,
89/336/EEC, 73/23/EEC. A Declaration of Conformity may be obtained from http://
www2.symbol.com/doc/
Copyright
Copyright © 2007 by Motorola - All rights reserved.
Motorola and the Symbol logo are registered trademarks of Symbol Technologies, Inc. Other
product names mentioned in this guide may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
Patents
This product is covered by one or more of the patents listed on:
www.symbol.com/patents
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