Problem
Red Blinking
Wireless Service
indicator
Can't connect
to my 3G
MicroCell
SIM Card
doesn't work
in my mobile
device
24
SIM is missing or not installed properly.
•
1) Remove the battery cover and back-up
battery.
2) Slide the SIM card into the SIM card slot.
Make sure the gold contact area on the
card is facing downwards.
SIM card may be invalid or damaged and
•
need to be replaced. For a replacement
SIM card, take your Wireless Home Phone
device to your local AT&T store. Or, call AT&T
Customer Care at 1-800-331-0500.
Add the phone number associated with
•
your Wireless Home Phone device to your
3G MicroCell Approved User List.
Power cycle your 3G MicroCell as well as
•
your Wireless Home Phone device.
Make sure the Wireless Home Phone device
•
is within range of the 3G MicroCell.
The SIM card provided with your Wireless
•
Home Phone device is intended for use
only in your specific Wireless Home Phone
device and can not be used in a mobile
handset.
Possible Solution