NEC DT820 User Manual
  1. Manuals
  2. Brands
  3. NEC Manuals
  4. Telephone
  5. Univerge DT820
  6. User manual

NEC DT820 User Manual

Univerge sv9100
Hide thumbs Also See for DT820:
Table of Contents

Advertisement

Quick Links

Download this manual
SV 9100
®
DT820

USER GUIDE

NDA-31729
ISSUE 3.0

Advertisement

Table of Contents
loading

Related Manuals for NEC DT820

Summary of Contents for NEC DT820

  • Page 1: User Guide

    SV 9100 ® DT820 USER GUIDE NDA-31729 ISSUE 3.0...
  • Page 3 NEC Enterprise Communication Technologies, Inc. reserves the right to change the specifications, functions, or features at any time without notice. NEC Enterprise Communication Technologies, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Enterprise Communication Technologies, Inc.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS 1. INTRODUCTION General ....................Face Layout ..................Technical Specifications ..............Keys And Parts ................... Menu List .................... Simple Operation by Menu Key and Cursor Key ........ Shortcut Menu..................Soft Keys..................... Multi-Window ..................Pop-up Windows................. 2. TERMINAL SETUP Setup With Up/Down Key ..............

  • Page 6: Table Of Contents

    TABLE OF CONTENTS Holding Calls..................Transferring Calls................Conference ..................Call Park – System ................Station Busy/No Answer Options............CO/PBX Dialing Options ..............Call Pickup ..................100 Paging....................101 Background Music ................103 Call Forwarding ................... 103 Selectable Display Messaging ............105 Station Relocation................

  • Page 7: General

    NTRODUCTION General This guide explains how to operate DT Series (DT820) under the following headings. CHAPTER 1 INTRODUCTION Explains the configuration of this guide and contains the following information. • Face layout of DT Series • Keys and Parts of DT Series •...

  • Page 8: Face Layout

    Face Layout ITY-6D-1 (6-Button with LCD) ITY-8LDX-1 (Self-Labeling 8-Button) Not all terminal models are available in all Note: regions.
  • Page 9 ITY-8LCGX-1 (Color Self-Labeling 8-Button)

  • Page 10: Technical Specifications

    Technical Specifications Hardware Item ITY-6D-1 ITY-8LDX-1 ITY-8LCGX-1 Display LCD Type Monochrome (STN) Monochrome (STN) Color (TFT) Resolution 168 x 41 dot 168 x 128 dot 320 x 240 dot Size (mm) 3.5 inch 4 inch 3.5 inch 93.5 (W) x 37.7 (H) 81.0 (W) x 78.0 (H) 76.9 (W) x 63.9 (H) LCD Backlight...
  • Page 11 Item ITY-6D-1 ITY-8LDX-1 ITY-8LCGX-1 AC Adapter Dimension (mm) 178 x 215 x 133 178 x 221 x 133 178 x 221 x 133 Weight (kg) Software Item ITY-6D-1 ITY-8LDX-1 ITY-8LCGX-1 Local Directly – 500 Records Outgoing Call: 50 Records Local Call History –...

  • Page 12: Keys And Parts

    Keys And Parts (2) LCD (Note 1) LCD (Liquid Crystal Display) provides DT Series ITY-6D-1 activity information plus data, time and Softkey (6-Button with LCD) Operation. The LCD on the ITY-6D-1 has a 28-character, 3-line capability. 28 APR MON 8:45AM STA101 ...
  • Page 13 (7) Recall Press key to finish an outside call and hear the dial tone. With Centrex trunks press the recall key to hook flash the line. (8) Feature Used to activate any features as terminal setup functions. (9) Answer When LED on this key is flashing, press key to Two lines of menu items can be displayed at a answer a waiting call.
  • Page 14 Controls the built-in speaker which can be used for (Self-Labeling 8-Button with LCD) Hands Free dialing/monitoring. LED on key lights when key is active. DT820 supports half/full duplex handsfree. (16) Transfer Allows the station user to transfer established calls to another station, without attendant assistance.
  • Page 15 (2) ITY-8LDX-1 Display Flashing User’s Status Icon Pattern • Idle • I-HOLD Blink • Others Hold Note • Recall Blink • Incoming Ringing Note 32 (8 keys x 4 pages) additional programmable keys are provided. They can be programmed as Flexible Line/Programmable feature key by •...
  • Page 16 (b) Feature Key Information (6) Softkeys Any feature shown at the bottom of the LCD is Feature Key Information displays the followings. available. The appropriate feature key is displayed Maximum on the screen according to the call handling Description digits to be process.
  • Page 17 Hands Free dialing/monitoring. The following figure shows the menu screen for LED on key lights when key is active. the ITY-8LDX-1. Use "Up" or "Down" key to scroll DT820 supports half/full duplex handsfree. to the item. (18) Transfer Menu of ITY-8LDX-1 Allows the station user to transfer established calls to another station, without attendant assistance.
  • Page 18 ITY-8LCGX-1 (2) ITY-8LCGX-1 Display (Self-Labeling 8-Button with Color LCD) (10) (11) (12) 32 (8 keys x 4 pages) additional programmable (13) keys are provided. They can be programmed as Flexible Line/Programmable feature key by Telephony Server Administrator. For the SV9100, (14) the programmable keys can be set by WebPro/ (15)
  • Page 19 (b) Feature Key Information Feature Key Information displays the followings. Flashing User’s Status Icon Pattern Maximum Description digits to be • Idle displayed • I-HOLD - Name and Number Refer to Line Key information note* Blink Refer to • Others Hold Note Feature Key - Feature Name...
  • Page 20 (13) Menu (6) Softkeys From this key, the user can access to the functions Any feature shown at the bottom of the LCD is not normally used (such as terminal settings, available. The appropriate feature key is displayed downloads and access to XML applications) on the screen according to the call handling easily.

  • Page 21: Menu List

    Controls the built-in speaker which can be used for ITY-6D-1 Hands Free dialing/monitoring. LED on key lights when key is active. DT820 supports half/full duplex handsfree. (18) Transfer Allows the station user to transfer established calls to another station, without attendant assistance.
  • Page 22 When the service URL is not registered, Service icon is not displayed. ITY-8LCGX-1: (4) Setting ITY-8LCGX-1 ITY-6D-1: To make the user settings of DT820 such as incoming call and display, ITY-8LDX-1: Menu/Icon Description and download various files such as ringtones, Music on Hold, and (1) History directories.
  • Page 23 XML application installed pop-up screen is displayed on an ITY-6D-1: in an external server onto the LCD of DT820 and XML application screen. use various services in collaboration with the XML When XML application is registered application.

  • Page 24: Shortcut Menu

    STEP 2: XML Application will start up. Ubiquitous Tourist Hotel Restaurant Transportation Miscellaneous Shortcut Menu Feature Description Access history of Missed Calls. The Shortcut Menu icon disappears after checking the Missed Calls history. The LCD of ITY-8LCGX-1 displays icons when there are missed calls or new voice mails.

  • Page 25: Soft Keys

    • Status Icons (ITY-8LCGX-1 Only) The LCD displays icons in the icon information area Soft Keys on DT820 provide a set of functions on when there are missed calls or new voice mails. You the LCD that adapts to the changing state of the can check the status at a glance, and access the telephone.
  • Page 26 • How to Use Soft Keys This section provides some sample operations of RINGING features using Soft Keys. 3-18 TUE 3:49PM CALLING Example 1: DO NOT DISTURB STA 101 Voice VMsg  STEP 1: Press (Down Arrow).  BUSY 3-18 TUE 3:49PM 3-18 TUE 3:49PM STA 150 BUSY...

  • Page 27: Multi-Window

    Example 2: CALL FORWARD STEP 1: Press (Down Arrow).  DT820 can display multiple windows at a time. As it is possible to launch multiple applications 3-18 TUE 3:49PM simultaneously, you can switch the displays quickly. If STA 150 you receive an incoming call while displaying an...
  • Page 28 [ITY-8LDX-1] [ITY-8LDX-1] History Portal History Portal Directory Directory Hotel Service Service Setting Restaurant Setting Select a service icon of the XML When a home URL is registered: application to display. • When you launch an XML application, the You can exit an XML application by pressing Exit while icon of the application appears to the right of the LCD displays the XML application window.
  • Page 29 [ITY-8LDX-1] [ITY-8LDX-1] Portal History History Portal Directory Restaurant Directory Hotel Service Service Setting Setting Restaurant Displays the icon of the newly running Displays up to four XML application icons. XML application If you launch the same XML application more than once, •...
  • Page 30 [ITY-8LDX-1] [ITY-8LDX-1] History Portal History Phone Directory History Directory Setting Setting Local application icon When a home URL is not registered: • Normally, only the Portal icon is displayed on the Desktop screen right after the phone is set • Select a desired local application from icons to launch the application or setting Menu.
  • Page 31 [ITY-8LDX-1] [ITY-8LDX-1] Phone History History Phone Directory History Directory Setting Setting If you select a local application by using a One-Touch key while launching other local application, new local application is not running. The initial screen of the • If you stop operating the local application currently running application is displayed.
  • Page 32 [ITY-8LCGX-1] [ITY-8LCGX-1] 4 windows already set! You need to close 1 window. Cancel Next [ITY-8LDX-1] 4 windows already set! You need to close 1 window. Currently running XML application icons excluding the Portal. Cancel Next [ITY-8LDX-1] If you do not operate anything for 10 seconds after an error message is displayed, the trial of launching the Please close 1 window.
  • Page 33 • Icon Display at XML Application Update [ITY-8LCGX-1] The service icons displayed on the menu screen are reduced screen images of actual XML application screens. The icon and the actual application display may differ because the system cannot iconize the screen image until it actually displays the application Setting Directory...

  • Page 34: Pop-Up Windows

    [ITY-8LDX-1] [ITY-8LDX-1] History Portal Directory Hotel Service Setting NEW icon UPDATE icon NEW/UPDATE icon and Application icon appear alternately every second. • Launching a Pop-Up Window There are several ways to display a pop-up window Pop-up Windows as listed below. A procedure how to display a pop-up window is set at If there is an incoming call while the phone is displaying installation.
  • Page 35 • Exiting a Pop-Up Window A pop-up window closes when: If the previous page of the menu screen is the default home screen, the telephone icon of the menu screen will • is pressed to display the menu screen. Menu not be displayed.
  • Page 36 This page is for your notes.

  • Page 37: Setup With Feature Key

    ERMINAL ETUP This chapter describes operating procedures for • Adjust Ringer Tone terminal settings. Various terminal settings such as display, sounds, password and language are available. STEP 1: Press during (Up) (Down) Setup With Up/Down Key ringing. 3-18 TUE 1:37PM •...

  • Page 38: Setup With Menu Key

    Setup with Menu Key [User Setting] • Enable/Disable Off-Hook Ringing Incoming Call The procedure below shows how to enable/disable Talk Off-hook ringing. Display STEP 1: Display the Menu screen, select Setting. Change Password STEP 2: Select User Setting. Security Select an item by one of the following operations. Usability •...
  • Page 39 STEP 5: To disable/enable the off-hook ringing, choose Disable or Enable. Select an item by one of the following operations. [Setting] • Highlight an item by using , and press User Setting or OK. • Press , and press or OK. Download Data Backup/Restore [Offhook Ring]...
  • Page 40 STEP 4: Select Headset Ring. Select an item by one of the following operations. Default setting is Disabled. • Highlight an item by using , and press or OK. • To Set Ringer Tone • Press The procedure below shows how to change the ringer tone for internal call and external call.
  • Page 41 STEP 3: STEP 5: Select Incoming Call. Select External Call when setting the ringer tone for external calls. Select Select an item by one of the following operations. Internal Call when setting the ringer • Highlight an item by using , and press tone for internal calls.
  • Page 42 Frequency (Hz) Menu Item Remarks [External Call] 16 Music Ring 2 – Automatic 17 Music Ring 3 – Tone Type 1 Tone Type 2 Note: When selecting Automatic or not performing this ringer Tone Type 3 tone setting, Tone Type 1 is automatically applied. Note: Tone Type 4 When selecting Automatic, the preview function will not...
  • Page 43 • Set Illumination Pattern for Call Indication Lamp (ITY-8LCGX-1 Only) [User Setting] The procedure below shows how to set the Incoming Call illumination pattern (color of Call Indicator Lamp). Talk STEP 1: Display the Menu screen, select Setting. Display STEP 2: Select User Setting.
  • Page 44 STEP 5: Select External Call when setting the illumination pattern for external calls. [External Call] Select Internal Call when setting the illumination pattern for internal call. Automatic Select an item by one of the following operations. Disable • Highlight an item by using , and press or OK.
  • Page 45 • Enable/Disable RTP Alarm The procedure below shows how to enable/disable [User Setting] RTP alarm. Incoming Call STEP 1: Display the Menu screen, select Setting. Talk STEP 2: Select User Setting. Display Select an item by one of the following operations. Change Password •...
  • Page 46 STEP 5: • Enable/Disable DTMF Tone Select Automatic, Disable or Enable (see the following table). The procedure below shows how to enable/disable Select an item by one of the following operations. DTMF Tone. • Highlight an item by using , and press STEP 1: Display the Menu screen, select Setting.
  • Page 47 STEP 5: Select Automatic, Disable or Enable (see the following table). [User Setting] Select an item by one of the following operations. • Highlight an item by using , and press Incoming Call or OK. Talk • Press , and press or OK.
  • Page 48 • Set Key Touch Tone The procedure below shows how to set the Key [User Setting] Touch Tone. Key Touch Tone is a tone generated Incoming Call when the digit keys are pressed while DT820 is off-hook. Talk Display STEP 1: Display the Menu screen, select Setting.
  • Page 49 Display Change Password • Set Music on Hold Security The procedure below shows how to set Music on Usability Hold to be heard by DT820 user. Setting Reset STEP 1: Display the Menu screen, select Setting.  Back STEP 2: Select User Setting.
  • Page 50 STEP 4: Select Hold Music. Select an item by one of the following operations. [Hold Music] • Highlight an item by using , and press or OK. Default • Press Download [Talk] RTP Alarm DTMF Tone Key Touch Tone Hold Music ...
  • Page 51 • Set Clock Format Determines whether the time is displayed using a [User Setting] 12-hour or 24-hour clock format. Incoming Call Note: This setting is available for Time Display only. Call Log Talk feature displays the time in 24-hour format regardless of this setting.
  • Page 52 STEP 5: • Enable/Disable Volume Level Display Make a selection from the following list. Select an item by one of the following operations. Determines whether or not to display the following • Highlight an item by using , and press volume levels: handset receiver volume, speaker or OK.
  • Page 53 STEP 3: STEP 5: Make a selection from the following list. Select an item by one of the following operations. [User Setting] • Highlight an item by using , and press or OK. Incoming Call • Press , and press or OK.
  • Page 54 • Set Screen Saver Screen Saver works after the telephone is idle for a [User Setting] certain period of time. The Screen Saver will be displayed from XML server when the XML server is Incoming Call available. If the Screen Saver cannot be Talk downloaded from the XML server, the default Display...
  • Page 55 STEP 5: Choose Screen Saver Mode. Select an item by one of the following operations. Default setting is Disable (ITY-6D-1, ITY-8LDX-1). • Highlight an item by using , and press Default setting is Enable (ITY-8LCGX-1). If 1 Disable is specified, an afterimage may occur on the or OK.
  • Page 56 • Set Brightness of Backlight The following steps show how to set the brightness [User Setting] level of the LCD backlight. Incoming Call STEP 1: Display the Menu screen, select Setting. Talk STEP 2: Select User Setting. Display Select an item by one of the following operations. Change Password •...
  • Page 57 STEP 5: Select a desired brightness level. Select an item by one of the following operations. [Setting] • Highlight an item by using , and press or OK. User Setting • Press , and press or OK. Download [Back Light] Data Backup/Restore Level 1 (Bright) Level 2...
  • Page 58 STEP 4: Select Font Size. Select an item by one of the following operations. Default setting is Standard. • Highlight an item by using , and press The enabled item is highlighted. or OK. • Press • Set a Language [Display] The following explains how to set a language to be displayed on LCD.
  • Page 59 Security [Language] Usability Automatic Setting Reset Japanese  Back NEC English NEC Portuguese STEP 4: Select Language. NEC Espanol Select an item by one of the following operations. NEC Francais • Highlight an item by using , and press Deutsch or OK.
  • Page 60 • Set Wallpaper (ITY-8LCGX-1 Only) The following explains how to set wallpaper. [User Setting] Note: ITZ-12DG-3 does not support the wallpaper setting. Incoming Call STEP 1: Display the Menu screen, select Setting. Talk STEP 2: Select User Setting. Display Select an item by one of the following operations. Change Password •...
  • Page 61 STEP 5: Note: Select Wallpaper. When choosing Download, the wallpaper file must be downloaded in advance. If there is no downloaded file, the Select an item by one of the following operations. wallpaper is default. • Highlight an item by using , and press or OK.
  • Page 62 STEP 3: STEP 5: Select Display. Select Font Color. Select an item by one of the following operations. Select an item by one of the following operations. • Highlight an item by using , and press • Highlight an item by using , and press or OK.
  • Page 63 Table of Font Color [ Font Color ] 1 Color 1 Color 2 Color 3 Color 4 Color 5 Color 6 Color 7 Color 8 Back  [ Font Color ] Color 9 Color 10 Color 11 Color 12 Color 13 Color 14 Color 15 Color 16...
  • Page 64 • Set Turn Off Display (ITY-8LCGX-1 Only) [User Setting] The Turn off Display works after the telephone is Incoming Call idle for a certain period of time. The following shows how to set Turn off Display. Talk Display STEP 1: Display the Menu screen, select Setting.
  • Page 65 STEP 5: STEP 7: Select Turn Off Display. Select Disable, Enable or priority. Select an item by one of the following operations. Select an item by one of the following operations. • Highlight an item by using , and press or OK.
  • Page 66 • Set Backlight Fade Control The following explains how to set Backlight Fade [Turn Off Display] Control. When you set Backlight Fade Control as Turn Off Display Mode Enable, you can turn on/off the LCD smoothly. Wait Time Wait Time STEP 1: Display the Menu screen, select Setting.
  • Page 67 [User Setting] [Advanced] Incoming Call Wallpaper Talk Font Color Display Turn Off Display Change Password Backlight Fade Control Security Home Frame Usability Setting Reset  Back Back STEP 4: Select Advanced. STEP 6: Choose either Disable or Enable. Select an item by one of the following operations. Select an item by one of the following operations.

  • Page 68: Change Password

    • Set Home Frame (ITY-8LCGX-1 Only) • Change Password The following explains how to set Home Frame. To change an existing password, follow the procedure below. This password is used for the [Enable] following occasions. • To lock/unlock the telephone. •...
  • Page 69 STEP 3: STEP 5: Select Change Password. Enter the new password. After entering the new password, press Select an item by one of the following operations. Set. • Highlight an item by using , and press or OK. [Change Password] •...
  • Page 70 STEP 7: • Set Usability When the password entry completes successfully, the display changes as The procedure below shows how to set the follows. operation of Help key while pop-up window is Press or OK. displayed. STEP 1: [Password] Display the Menu screen, select Setting. STEP 2: Select User Setting.
  • Page 71 STEP 5: Choose the desired Help key mode. Select an item by one of the following operations. [User Setting] • Highlight an item by using , and press or OK. Incoming Call • Press , and press or OK. Talk Display [Help Key Mode] Change Password...
  • Page 72 • Reset Telephone Settings The following explains how to clear personal data off [User Setting] the telephone. Talk STEP 1: Display the Menu screen, select Setting. Display STEP 2: Select User Setting. Change Password Select an item by one of the following operations. Security •...
  • Page 73 You can download files for Music on Hold, Ringer [Setting Reset] Tone, Directory and Wallpaper. Are you sure? When downloading these files, the DT820 needs to be connected to the network that has FTP/TFTP/ HTTPS server. Note: For details on the FTP/TFTP/HTTPS service, contact the System Administrator.
  • Page 74 STEP 5: Choose a protocol used by the server which stores the download file. [Setting] Select an item by one of the following operations. • Highlight an item by using , and press User Setting or OK. Download • Press , and press or OK.
  • Page 75 [User ID] [Download Menu] Input a user ID. Download Files Download Address Protocol Account Settings Back Back STEP 8: For details on character entry method, see How to Input Select User ID. Characters. Select an item by one of the following operations. STEP 10: The display returns to the Account •...
  • Page 76 STEP 11: Enter a password. Enter a User ID by pressing digit keys, and press or OK. [Account Settings] User ID [Password] Password Input a password. Folder Back Back STEP 13: Enter the directory where the download file is stored. After entering the directory, press or OK.
  • Page 77 STEP 14: STEP 16: The display returns to the Account Enter an IP address of the FTP/TFTP/ Settings screen. Press or Back to HTTPS server which stores the download display the Download Menu screen. file. For example, to set the IP address of 10.41.208.205, enter 10*41*208*205 [separate with an asterisk (*)].
  • Page 78 STEP 18: STEP 20: Select file to be downloaded. The default file name will be displayed. When downloading a file for Music on When downloading a file Select Hold Music and go Hold, the default file name is MOH.wav. for Music on Hold to STEP 20.
  • Page 79 File Format Maximum Size [Wallpaper] -law 8kHz/s wav. µ under 32 seconds Input a file name. When downloading a file for Directory, the default file name is Directory.csv. [Directory] Input a file name. WallPaper.bmp Cancel Exec File Format Maximum Size Directory.csv bmp/jpg/gif/png 320 X 240 Pixels...
  • Page 80 • Backup Personal Settings While “Saving...” is displayed on the LCD, do not to power OFF the DT820. You can backup personal settings of DT820 to FTP/ STEP 23: When the downloading process TFTP/HTTPS server. To back up the setting data, completes, the following is displayed.
  • Page 81 [Protocol] [Setting] User Setting TFTP Download HTTPS Data Backup/Restore Menu  Back STEP 4: Select Protocol. STEP 6: The display returns to the Backup/ Select an item by one of the following operations. Restore screen. • Highlight an item by using , and press FTP is selected, continue to with or OK.
  • Page 82 [Backup/Restore] [User ID] Data Backup Input a user ID. Data Restore Server Address Protocol Account Settings Back Back STEP 8: Select User ID. For details on character entry method, see How to Input Select an item by one of the following operations. Characters.
  • Page 83 STEP 11: STEP 13: Enter a password. Enter the destination directory of the FTP/ Enter a password by using digit keys, and HTTPS server. press or OK. After entering the directory, press or OK. [Password] [Folder] Input a password. Input a folder name. Back Back STEP 12:...
  • Page 84 STEP 15: STEP 17: Select Server Address. The display returns to the Backup/ Restore screen. Select Data Backup. Select an item by one of the following operations. Select an item by one of the following operations. • Highlight an item by using , and press or OK.
  • Page 85 Exec to start the data • Restore Personal Settings backup. User can restore the personal settings of DT820. To While making a backup copy, the LCD displays download the backup file to the telephone, the “Uploading...”, and when the data backup com- DT820 needs to be connected to the network that pletes, LCD displays Upload Complete!.
  • Page 86 STEP 2: Display the Menu screen, select Setting. STEP 3: Select Data Backup/Restore. [Backup/Restore] Select an item by one of the following operations. • Highlight an item by using , and press Data Backup or OK. Data Restore • Press Server Address [Setting] Protocol...
  • Page 87 STEP 6: The display returns to the Backup/ Restore screen. [Account Settings] FTP is selected, continue with User ID STEP 7. Password TFTP is selected, proceed to Folder STEP HTTPS is selected, proceed to STEP STEP 7: Select Account Settings. Back ...
  • Page 88 STEP 10: STEP 12: The display returns to the Account The display returns to the Account Settings screen. Select Password. Settings screen. Select Folder. Select an item by one of the following operations. Select an item by one of the following operations. •...
  • Page 89 STEP 14: STEP 16: The display returns to the Account Enter an IP Address of the FTP/TFTP/ Settings screen. Press or Back to HTTPS server which stores the backup display the Backup/Restore screen. file. For example, to set the IP address of 10.41.208.205, enter 10*41*208*205 [sepa- [FTP Settings] rate with an asterisk (*)].
  • Page 90 While downloading the backup data, the LCD displays “Downloading...” first and “Saving...”.  Back Note: Do not power OFF the DT820 while “Saving...” is displayed on the LCD. STEP 20: STEP 18: After the download process completes, The default name is displayed as follows:...

  • Page 91: Login

    ASIC PERATION Login Logout When login mode is activated, the following procedure 1. Press the preassigned Logout Feature Key on the is required. terminal. 1. Enter login code and press the Set softkey. This location is an example. Note: Logout button is assigned by data setting at Note: Login ID 2000...
  • Page 92 This page is for your notes.

  • Page 93: Answering Calls

    EATURE PERATION Answering Calls Answering Outside Calls Using the Answer Key Ringing Calls 1. Receive outside call. 1. Lift the handset. 2. Press the Answer key. 2. Start conversation. 3. Talk with the incoming calling party. When assigning the Delayed Ringing feature, Note: incoming calls will first ring at a primary 4.

  • Page 94: Placing Calls

    Voice Announce Calls The second call may be placed on Hold. Note 3: Press the flashing Line key or Conf key to Note 4: 1. Adjust the Speaker volume as needed. return to the first call. On SV9100 if MIC key is not lit the Note 1: Placing Calls user cannot answer voice announce...
  • Page 95 Trunk Queuing Speed Dial – System/Group/Station After pressing a busy Line key and receiving the trunk To dial a Station Speed Dial number: busy indication: 1. Press the Speaker key. 1. Dial # or press Trunk Queuing/Camp On key (Service Code 751:35). 2.
  • Page 96 To dial a System Speed Dialing number: To dial a Group Speed Dialing number: 1. Press the Speaker key. 1. Press the Speaker key. 2. Dial #2 (default Service Code). 2. Dial #4 (default Service Code). -OR- -OR- 3. Press the Redial key. Press the Redial key.

  • Page 97: Group Listen

    Microphone Control You can talk to the caller through the handset. Note 2: Your coworkers hear your caller’s voice over your telephone’s speaker. 1. Press the MIC key. When you press the Speaker key once, you Note 3: 2. A lit MIC LED indicates that the MIC is on. turn your Speakerphone on.

  • Page 98: Holding Calls

    Holding Calls 2. Dial the station number. System Hold – 3. Announce the call (optional). With a call in progress: 4. Replace the handset. 1. Press Hold. Using Direct Station Selection (DSS) – Exclusive Hold – With a call in progress: With a call in progress: 1.

  • Page 99: Conference

    Conference Call Park – System To Park a call in a system orbit: 1. Establish an intercom or trunk call. You can Park intercom or trunk calls. Note: 2. Press Conf or Conference softkey (Service Code 1. Press the Park key (Service Code 752: *04 + orbit). 751:07).

  • Page 100: Station Busy/No Answer Options

    To pick up a Parked call: If the unavailable extension was unanswered Note 1: (not busy), the Callback goes through after 1. Lift the handset. your co-worker uses their telephone for the first time. 2. Press the Park key (Service Code 752: *04 + orbit). If you have Callback Automatic Answer, you Note 2: automatically place a call to the formerly busy...
  • Page 101 Message Waiting If the called extension does not answer, dial 0 Note: or press your Message Waiting key to To leave a Message Waiting: automatically leave a message. 1. Call a busy or unanswered extension. To cancel all your Messages Waiting: This includes messages you have left for other Note: 2.
  • Page 102 Tone Override Department Step Call To send off hook signals to an extension busy on a call: To make a Step Call: Your extension may send off hook signals Note: 1. Place a call to a busy Department Group member. automatically.

  • Page 103: Co/Pbx Dialing Options

    To respond to a Voice Over alert tone to your extension: You can only respond if you have a Voice Over Note: PREVIEW SAVED NUMBER 123456 key.  List VMsg 1. Press the Voice Over key (Service Code 751:48). The stored number dials out. Note: The Voice Over key lights steadily (green) and Note:...
  • Page 104 To call a stored Memo Dial number: 1. Place a trunk call. Listen for busy tone or Ring-No Answer. Note: MEMO DIAL 2. Press the Feature + Redial keys. Conf 1. Do not lift the handset. -OR- Press the Repeat Redial key (Service Code 2.
  • Page 105 To Cancel Repeat Redial: 1. Press the Call History key (Service Code 751:08) or press the LIST Softkey and CID. 1. Press the Feature key. 2. Press the Redial key. LIST MENU -OR- Redial Press the Repeat Redial key (Service Code The last addition to the list is displayed.

  • Page 106: Call Pickup

    Call Pickup To answer a call ringing a telephone in another Pickup Group when you know the Group Number: Group Call Pickup 1. Pick up the handset or press the Speaker key. To answer a call ringing another telephone in your Pickup Group: 2.

  • Page 107: Paging

    Paging Directed Call Pickup To use Directed Call Pickup to intercept a call to a To make an Internal Page announcement: coworker’s extension: 1. Press the zone’s Internal Paging key [Service 1. Pick up the handset or press the Speaker key. Code 751:21, 01~64 for zones (00 for All Call)], or 22 for internal all call paging] 2.
  • Page 108 5. Press the Speaker key to hang up. If the Internal Page Zone is busy or if there are Note: no extensions in a page group, the page will be To Page an External Zone: announced as an External Page only. 3.

  • Page 109: Background Music

    Background Music SET FORWARD To turn Background Music on or off: NOT SET 1. Press the Speaker key. 4. Dial the destination extension or off-premise 2. Dial 725. number. 3. Press the Speaker key to hang up. SET FORWARD 2-14 THU 4:20PM 92142622000 B.G.M.
  • Page 110 Your Call Forwarding Programmable To cancel Call Forward – Busy/No Answer at a Note: forwarding station: Function Key goes off. 1. Pick up the handset or press the Speaker key. Call Forwarding Busy/No Answer (B/NA) 2. Dial the Call Forward – Busy/No Answer Service To set Call Forward –...

  • Page 111: Selectable Display Messaging

    3. Use VOL UP or VOL DOWN keys to scroll through 5. Press the Speaker key, or hang up. the messages. To cancel Call Forward – Both Ring at a forwarding 4. For messages 1~8 and 10, enter digits to append station: the message, if needed.

  • Page 112: Station Relocation

    To allow calls to ring through and have the 6. Press the Speaker key twice. Note: message displayed on the calling extension’s display, cancel DND by pressing the DND key Code Restriction, Dial Block + 0 (DND key (Service Code 751: Code 03). To set Dial Block: To cancel a message: 1.

  • Page 113: Account Code Entry

    Account Code Entry To enter an Account Code before dialing the outside number: To enter an Account Code any time while on a trunk call: If your system has Forced Account Codes, you must use this procedure. If it has Verified Account Codes, The outside caller cannot hear the Account Code digits you can use this procedure instead of letting the system you enter.

  • Page 114: Automatic Call Distribution (Acd)

    If you hear “stutter” dial tone after dial the Agent Log Out Display Note: number, ARS is requesting that you enter an ACD LOGOUT? Automatic Route Selection Authorization (1:Yes; 0:No) Code. AIC Agent Log In Automatic Call Distribution (ACD) To log in: Agent Log In 1.
  • Page 115 Display before Agent login 1. Press the ACD LOG IN/LOG OUT key (Service Code 752: *10) + 1 to accept. 2-15 FRI 11:02PM 12345678 STA 12345678 2. Press the Speaker key and dial the AIC Log In  service code – not assigned at default. List VMsg The ACD LOG IN/LOG OUT key goes out.
  • Page 116 Queue Status Display When ACD agents are logged out and a call is placed into the ACD queue, the telephones of the logged out When Logged Into ACD Group: agents will display the Queue Status and hear the alarm according to the settings defined in system 1.
  • Page 117 3. Dial the Station Speed Dial buffer number to be programmed (0~9). Use this Key for Entering Names keypad When you want to..digit..1 = Station Speed Dial buffer 1 2 = Station Speed Dial buffer 2 Enter characters: 0 = Station Speed Dial buffer 10 ¨...
  • Page 118 8. Press Hold. 9. Press the Speaker key to hang up. Function Function Additional Data Number Line Keys/Programmable Function Keys Not Defined The following functions can be assigned to Line Keys if Extension number or any allowed by Class of Service. DSS / One-Touch numbers (up to 24 digits).
  • Page 119 Function Function Function Additional Data Function Additional Data Number Number External Group External Paging Number DND / FWD Paging (1-8) Override Call External All Call Message Waiting Paging Room Monitoring Internal Group Internal Paging Number Handset Paging (01-64) Transmission Cutoff Internal All Call Secretary Call Extension Number...
  • Page 120 Function Function Function Additional Data Function Additional Data Number Number Change Extension Keypad RETRIEVE Name General Purpose Keypad Conference LED Operation General Purpose Application Key LED Indication Extension Number or Pilot Voice Mail (In-Skin) Automatic Transfer Number Extension Group Number to Department In-Skin (1-8 or 01-64)
  • Page 121 Function Function Additional Data Number Live Monitoring Key Call Attendant Doorphone Access...
  • Page 122 This page is for your notes.
  • Page 123 IRECTORY PERATION This chapter explains about the Directory function of DT Series telephones. By using the Directory function, you can make a call with a simple operation. Directory function can register up to 500 records. The user can add/view/edit/delete these records. •...

  • Page 124: Add New Data

    Add New Data 6. Enter the telephone number as indicated in the display and press the Hold key. Press soft key, then Prog->TELBK. The menu screen is displayed in LCD. The Feature key can be used to backspace and Note: delete a character.

  • Page 125: Find Registered Data

    Find Registered Data Search Method Description Press soft key, then Prog->TELBK. Search data from the name list 1. Name registered in the directory. Display the lists registered to each 2. Group group (01~20 groups). Search data from the telephone 3. Tel Number number list registered in the directory.

  • Page 126: Make A Call From Directory

    Make a Call From Directory Delete All Directory Data 5. Display the detailed data for a target party (see Display the main directory screen. Find Registered Data). [Detail] [Detail] Name:Abe Shintaro Name:Abe Shintaro The following display is an example of dial by name. 2.

  • Page 127: Delete Specific Directory Data

    Select a search method to be deleted. Select one by using the Cursor key or Softkey. The example below displays a specific group deleted. Select Group 01. [Directory] 3. Select 1: NEC. [Directory] 4. Press the DEL Softkey to delete the appropriate Directory data.
  • Page 128 This page is for your notes.
  • Page 129 ISTORY PERATION This chapter explains the Call History function of DT Series telephones. By using the Call History function, you can make a call with a simple operation. The Incoming Call History can register up to 50 records. The Outgoing Call History can resister up to 10 records. •...

  • Page 130: View Call History

    View Call History Make a Call From Call History 1. Press soft key, then List. 1. Display the Call History data of the target telephone number referring to Make a Call from Call History. The following is an example when the history of Caller ID is displayed.

  • Page 131: Delete Call History Data

    Store Call History Data to Speed Delete Call History Data Dial 1. Press soft key, then List. The menu screen is displayed in the LCD. 1. Display the Call History data of the target telephone number (see Make a Call From Call History).
  • Page 132 This page is for your notes.
  • Page 134 SV 9100 ® DT820 User Guide NEC Enterprise Communication Technologies, Inc. Issue 3.0...

This manual is also suitable for:

Unverge sv9100

Table of Contents