Bosch WTW86560AU Repair Instructions
Bosch WTW86560AU Repair Instructions

Bosch WTW86560AU Repair Instructions

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Repair Instructions Laundry - Repair Instruction;T22 - Table of content
1.1
Purpose and target group..................................................... 2
1.2
Other applicable documents..................................................2
2.1
Qualification........................................................................... 3
2.2
Information in warnings......................................................... 3
2.3
Basic safety instructions........................................................ 4
2.4
Basic warning instructions..................................................... 5
3.1
Fascia.....................................................................................7
3.2
Conductivity measurement.................................................... 8
3.3
Condensate water container..................................................9
3.4
Temperature control with fan (cooling air)........................... 10
3.5
Heat pump circuit................................................................ 11
3.6
Automatic cleaning function.................................................12
4.1
Malfunctions......................................................................... 13
4.2
Result faults......................................................................... 14
4.3
Leaks....................................................................................15
4.4
Odours................................................................................. 16
5.1
Starting / ending demo programme..................................... 17
5.2
5.3
Checking interior light.......................................................... 19
5.4
Read out fault memory........................................................20
6.1
Cleaning the heat pump...................................................... 21
6.2
Installing conversion kit 743988.......................................... 22
6.3
Replacing motor...................................................................23
2013-10-23 / DIS 113_58300000133444_ara_en_l
6.4
2
6.5
6.6
6.7
6.8
6.9
3
6.10
6.11
6.12
6.13
7
13
17
21
Repair Instructions Laundry Repair Instruction;T22
Replacing left / right side panel........................................... 24
Replacing rollers.................................................................. 26
Removing / installing the cooling-air panel.......................... 27
Opening / closing refrigeration circuit.................................. 28
Replacing compressor......................................................... 29
Replacing fluff filter.............................................................. 30
Removing / installing front panel......................................... 32
Cleaning the condenser.......................................................33
Removing / installing drum bearing..................................... 34
Transporting the appliance.................................................. 35
Page 1 of 35

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Summary of Contents for Bosch WTW86560AU

  • Page 1: Table Of Contents

    Repair Instructions Laundry - Repair Instruction;T22 - Table of content Replacing left / right side panel........... 24 1 Concerning this document Replacing rollers..............26 Removing / installing the cooling-air panel......27 Purpose and target group............. 2 Opening / closing refrigeration circuit........28 Other applicable documents..........2 Replacing compressor............
  • Page 2: Concerning This Document

    Concerning this document Purpose and target group Other applicable documents These repair instructions include information on troubleshooting and repairs. The following documents include additional relevant repair information: • Documents “Design and function” and “Customer advice” This information supports the following employees in customer service: •...
  • Page 3: Safety

    Safety Qualification Information in warnings In Germany repair work may be performed only by electrical engineers who have 2.2.1 Danger levels and warning symbols been trained by BSH or a centre authorised by BSH. Warnings are provided in this document with danger levels and warning symbols. In all other countries repair work may be performed by comparably trained The danger levels consist of a symbol and a warning word.
  • Page 4: Basic Safety Instructions

    Safety Basic safety instructions Symbol Meaning Risk of crush injuries These repair instructions form the basis for a systematic and safety- conscious procedure for the repair of domestic appliances. Danger - hot surfaces 2.3.1 Measures to be taken for each repair Danger - strong magnetic The following dangers are associated with the repair of domestic appliances: •...
  • Page 5: Basic Warning Instructions

    Safety 2.3.2 Measures to be taken after each repair Basic warning instructions State of the appliance Measures Appliance has been repaired and is • Run tests in accordance with VDE functionally reliable. 0701 or comparable national regula- Exposed, live components! tions.
  • Page 6 Safety Sharp edges! Cut injuries. ► Wear protective gloves. ► Wear personal protective equipment. Touching electrostatically sensitive components! Destruction of components. ► Apply electrostatic protection system. ► Observe measures to protect the electrostatically sensitive components. Unnecessary replacement of sensitive components! Destruction of components.
  • Page 7: Design And Function

    Design and function Fascia Graphic 1: Fascia Graphic 2: Fascia Programme selector Low heat / super low heat button Menu button Easy-iron / Anti-crease button Change button Start / stop button LCD display 2013-10-23 / DIS 113_58300000133444_ara_en_l Repair Instructions Laundry Repair Instruction;T22 Page 7 of 35...
  • Page 8: Conductivity Measurement

    Design and function Conductivity measurement If the load is low, conductivity cannot be measured with precision. See circuit diagrams: Washing not dry. Graphic 3: Conductivity measurement in the appliance Conductivity electrode Counter-electrode The conductivity measurement is a moisture-dependent control. The conductivity measurement is based on the physical principle that textiles have a conductivity which varies depending on the moisture.
  • Page 9: Condensate Water Container

    Design and function Condensate water container The condensate water container consists of a cover with filter (1) and a chamber (2) for condensation, as well as a tray (3) with an opening (4) with a downpipe to the evaporator. 3.3.1 Structure 3.3.2 Function...
  • Page 10: Temperature Control With Fan (Cooling Air)

    Design and function Temperature control with fan (cooling air) 3.4.1 Structure The appliance features two NTC sensors: The NTC sensor B31 in the refrigeration circuit on the compressor and an NTC sensor on the end shield (optional). The electronic control is connected to the NTC sensors and controls the components, via electrical connections, which are required to control the temperature.
  • Page 11: Heat Pump Circuit

    Design and function Heat pump circuit Compressor Drum with washing Fan (cooling air) Capillary tube 3.5.1 Structure Fan process air Condenser Evaporator 3.5.2 Function • The heat pump circuit contains the refrigerant • The compressor compresses the gaseous refrigerant which is heated in the process.
  • Page 12: Automatic Cleaning Function

    Design and function Automatic cleaning function During a programme sequence the condenser is automatically cleaned up to four times. As long as automatic cleaning is running, CLN is indicated on the display. If the CLN display is lit, do not pull the condensate water container out.
  • Page 13: Fault Diagnosis

    Fault diagnosis Malfunctions Fault Possible cause Troubleshooting Drying programme starts only briefly Washing too dry (drum empty detection) ► Also select timer programme Underload Error in the conductivity system ► For cleaning see operating instructions Humidity sensors have become coated Door lock function (open briefly) ►...
  • Page 14: Result Faults

    ► Customer information large, items, type of laundry) (not a fault) ► The time programme should be recommended for small loads. Make reference to Customer Information Bosch 725247 Siemens 725246 . Wrong drying programme ► Customer information ► Residual moisture in different programmes varies See instruction manual / circuit...
  • Page 15: Leaks

    Fault diagnosis Leaks Fault Possible cause Troubleshooting Condensate water container / handle Condensate water container not emptied. ► Empty fluff filter after each drying cycle and check for dirt; clean if required. leaking ► Align appliance backwards slightly by approx. 5 mm. Fluff filter in the condensate water contain- ►...
  • Page 16: Odours

    Fault diagnosis Odours Fault Possible cause Troubleshooting Smell of oil Not a fault. ► Customer information See “Advising customer” document, chapter “Smell of oil”. Drawing oil from production still on the drum. Chemical odour Detergent, fabric softener, scented cloths. ► Change detergent, fabric softener or scented cloths. ►...
  • Page 17: Test

    Test Starting / ending demo programme 5.1.1 Starting the demo programme 1. Rotate programme selector switch to position 1. 2. Press and hold down Low heat button. 3. Rotate programme selector one position to the right. 4. Release Low heat button. 5.
  • Page 18: Checking Electrodes For Measuring Conductance

    Test Checking electrodes for measuring conductance Graphic 6: Electrodes conductivity measurement Electrode Counter-electrode 1. Check electrode (1) and counter-electrode (2) using test programme, measuring conductance test step. 2. electrode or counter-electrode is defective: ► Replace complete bearing shield. 2013-10-23 / DIS 113_58300000133444_ara_en_l Repair Instructions Laundry Repair Instruction;T22 Page 18 of 35...
  • Page 19: Checking Interior Light

    Test Checking interior light Required tools: ? None Prerequisite: • Appliance is switched on. • Programme has ended. 1. Open door. Result: Interior light is actuated for 15 minutes. 2. the interior light is not lit: ► Change bulb 2013-10-23 / DIS 113_58300000133444_ara_en_l Repair Instructions Laundry Repair Instruction;T22 Page 19 of 35...
  • Page 20: Read Out Fault Memory

    Test Read out fault memory The information function Customer can display information in advance about the error which has occurred. 1. Selection 2. Move programme selector to position 1. 3. Press and hold down the Low heat button for 5 s. Result: The fault which last occurred is displayed for 5 s.
  • Page 21: Repairs

    Repairs Cleaning the heat pump Required tools: ? Cleaning cloths 340417 ? Domestic cleaning brush 342459 ? Double fluff filter 650474 (option) ? Modification kit 743988 (option) Prerequisite: • The worktop has been removed • Fascia has been removed • Side panels have been removed The most important removal steps for cleaning the heat pump are assigned to the appliances as a video...
  • Page 22: Installing Conversion Kit 743988

    Repairs Installing conversion kit 743988 6.2.2 Installing conversion kit 1. Remove holder (Optional) See video in the Quick Finder. Prerequisite: • Heat pump and bearing shield have been cleaned. • Condensation tank with connection hose has been removed. • Double fluff filter 650474 has been installed. 6.2.1 Preparing conversion kit ►...
  • Page 23: Replacing Motor

    Repairs Replacing motor Electrical connection Wheel Motor shaft Motor support Tension spring Prerequisite: • Worktop has been removed. • Right side panel has been removed. • Drive belt has been removed. 6.3.1 Removing motor 1. Remove electrical connections from the motor (1) and protect against damage. 2.
  • Page 24: Replacing Left / Right Side Panel

    Repairs Replacing left / right side panel Prerequisite: • Worktop has been removed. • Fascia has been removed. 6.4.1 Removing left / right side panel • Remove screws 1 • Pull side panel backwards out of the catch elements 2 Graphic 8: Side panel Retaining screws...
  • Page 25 Repairs ► Install side panel in reverse sequence. 2013-10-23 / DIS 113_58300000133444_ara_en_l Repair Instructions Laundry Repair Instruction;T22 Page 25 of 35...
  • Page 26: Replacing Rollers

    Repairs Replacing rollers 6.5.1 Removing rollers 1. Remove screw. 2. Remove rollers (1) together with bearing from end shield. 6.5.2 Installing rollers ► Install rollers in reverse order. Graphic 9: Rollers Roller Prerequisite: • Worktop has been removed. • Side panels have been removed. •...
  • Page 27: Removing / Installing The Cooling-Air Panel

    Repairs Removing / installing the cooling-air panel 1. Tilt appliances to the rear. 2. Disengage catch elements from below. 3. Insert suitable object to prevent the catch elements from engaging again. 4. Remove cooling-air panel. 6.6.2 Installing the cooling-air panel ►...
  • Page 28: Opening / Closing Refrigeration Circuit

    Repairs Opening / closing refrigeration circuit Prerequisite: • Worktop has been removed. • Right side panel has been removed. • Drive belt has been removed. • Electrical connection of the compressor has been removed. 6.7.1 Opening the refrigeration circuit 1. Tap refrigeration circuit on the pressure side (1) using a piercing valve. 2.
  • Page 29: Replacing Compressor

    Repairs Replacing compressor Prerequisite: • Worktop has been removed. • Right side panel has been removed. • Drive belt has been removed. 6.8.1 Removing compressor 1. Remove (1) capacitors. 2. Remove electrical connection (4). 3. Remove protective conductor (3). 4. Remove nuts (2). 5.
  • Page 30: Replacing Fluff Filter

    Repairs Replacing fluff filter Prerequisite: • Door is open. 6.9.1 Removing fluff filter When removing the fluff filter, ensure that no deposits (hair / fluff) fall into the air duct. 2013-10-23 / DIS 113_58300000133444_ara_en_l Repair Instructions Laundry Repair Instruction;T22 Page 30 of 35...
  • Page 31 Repairs 1. Take fluff filter out of the appliance. 1. Insert new seal straight into the end shield. 2. Using a suitable tool, take seal out of the appliance. 3. Clean the process air duct with a damp cloth. Process air duct must be cleaned before inserting the fluff filter. 6.9.2 Installing fluff filter 2.
  • Page 32: Removing / Installing Front Panel

    Repairs 6.10 Removing / installing front panel Prerequisite: • Worktop has been removed. • Fascia has been removed. • Side panels have been removed. • Door has been removed. • Door seal has been removed. • Covers on left and right have been removed. •...
  • Page 33: Cleaning The Condenser

    Repairs 6.11 Cleaning the condenser 1. Using a knife, cut out base group along the specified contour. 2. Carefully remove fluff from the evaporator. Prerequisite: 3. Install maintenance flap (646776). • Left and right side panels have been removed. Fins coated with paint. Do not damage coating when cleaning.
  • Page 34: Removing / Installing Drum Bearing

    Repairs 6.12 Removing / installing drum bearing 6.12.1 Removing drum bearing 1. Remove screws (4) from the cover. 2. Remove bearing cover (6). 3. Remove retaining ring (5). 4. Remove outer raceway (2). 5. Remove screws (4) from the drum bearing (3). 6.
  • Page 35: Transporting The Appliance

    Repairs 6.13 Transporting the appliance Condensate water may run out of the overflow opening at the back left side or out of the pump chamber during transportation. The appliance can be transported at temperatures ranging from −40 °C to +70 °C, provided there is no longer any water in the base group.

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