My Phone Won't Turn On, What Should I Do; My Phone Won't Charge, What Should I Do; Troubleshooting Tips - Nokia 3310 User Manual

Nokia 3310 User Guide
Where can I buy a Nokia phone?
You can buy a Nokia phone from most mobile phone operators and retailers.

My phone won't turn on, what should I do?

Charge your device for at least 10-30 minutes and then try turning it on. If that
doesn't work you should contact your network provider or the store you bought it
from.

My phone won't charge, what should I do?

First, make sure the socket you're using is providing power by plugging another
device in. Next check the power cable for any damage. Do the same with your
phone's charging port and remove any debris that might be stuck in it. Once you've
checked everything's OK, turn your phone off and plug it in – if the battery is
completely drained it may take 2-3 minutes to start charging. If that doesn't work,
get in touch with your network provider or the store you bought it from.

Troubleshooting tips

If you're having problems with your phone, it's always worth trying one of the
following to see if it helps:
Restart your phone
Turn your phone off and take the battery out. Wait a 30 seconds put the battery
back in and then switch your phone on.
Charge your phone
Once the battery is full, disconnect the charger and try restarting your phone.
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