Epson TM-S9000MJ User Manual
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Epson TM-S9000MJ User Manual

Epson TM-S9000MJ User Manual

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User's Manual
M00100501EN

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Summary of Contents for Epson TM-S9000MJ

  • Page 1 User’s Manual M00100501EN...

  • Page 2: Purpose Of This Manual

    Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko...

  • Page 3: Important Safety Information

    If water or other liquid spills into this equipment, unplug the power cord immediately, and then contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire. Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire.

  • Page 4: Caution Label

    Keep the product upright and horizontal during transportation. Downloading Drivers, Utilities, and Manuals Further product information is written in the TM-S9000MJ Technical Reference Guide. Drivers, utilities, and manuals can be downloaded from one of the following URLs. For customers in North America, go to the following web site: http://www.epson.com/support/...

  • Page 5: Part Names

    Part Names Two-pocket model MSR-equipped model (factory option) 1. Control panel 11. Roll paper cover 2. Manual cutter 12. MSR (factory option) 3. Sub pocket 13. Rear cover open lever 4. Main pocket 14. Rear cover 5. Pocket guide 15. Power supply connector 6.

  • Page 6: Control Panel

    Control Panel (Power) LED Error LED Document LED ID Card LED Ink LED Cleaning button Paper LED Feed button (Power) LED Comes on when the product is on. Flashes while some operations such as turning power on/off, ink charging, or cleaning, are executed.

  • Page 7: Setting Up The Product

    Setting up the Product To set up the product, follow the steps below. Installing the product (See “Installing the Product” on page 7.) Connecting the USB cable (See “Connecting the USB Cable” on page 8.) Connecting the AC adapter (See “Connecting the AC Adapter” on page 8.) Turning on the product (See “Tuning on/off the Product”...

  • Page 8: Connecting The Usb Cable

    Connecting the USB Cable Note: Do not turn on the product before installing the necessary drivers. Connect the USB cable to the USB (Type B) connector. Fix the USB cable with the cable hook to prevent the USB cable from falling off. Connect the USB cable to the host computer.

  • Page 9: Tuning On/Off The Product

    Tuning on/off the Product To turn on the product, press the power button on the front side of the product. To turn off the product, press the power button for 3 seconds or more until (Power) LED goes off. CAUTION: When turning off the product, make sure the AC cable is connected to the product and a wall socket, and always use the power button.

  • Page 10: Installing And Replacing The Ink Cartridge

    To insure print quality, some ink remains in the cartridge after the Ink LED comes on. ❏ Epson recommends the use of genuine Epson ink cartridges. The use of non-genuine ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic product behavior.
  • Page 11 Installing and Replacing the Ink Cartridge When ink is low in the ink cartridge, the Ink LED flashes. When the Ink LED as well as the Error LED come on, printing stops and it is time to change the ink cartridge. Follow the steps below to install the ink cartridge into the product for the first time or replace it with a new one.

  • Page 12: Test Printing

    CAUTION: Never take the following actions during (Power) LED flashes. • Tilting the product • Opening the covers • Turning off the power Doing so will cause a significant amount of ink to be consumed. Make sure (Power) LED turns on after flashing. Test Printing After the product setup or when the product is not operating correctly, you can check the product operation with test printing.
  • Page 13 Processing Cut Sheet Paper Flow of Processing Cut Sheet Paper From cut sheet paper is inserted until ejected, the product processes it in the following order. Auto sheet feeder (ASF) section: feeds the cut sheet paper. MICR reader section: reads magnetic ink characters on the cut sheet paper. Printer section: prints on the cut sheet paper.

  • Page 14: Ejecting Cut Sheet Paper

    Make sure the Document LED is flashing. Set the cut sheet paper in the ASF with the edges aligned to the paper setting mark the right side of the roll paper cover. Follow the precautions below. • Set the sheets with the face on which you want to print facing inside. •...

  • Page 15: Scanning Id Cards

    Scanning ID Cards Follow the steps below to scan both side of an ID card. Note: Use an ID card which meets the specifications. (See “Specifications” on page 23.) Make sure that the ID card is flat and does not have excessive bending, cracks, folds, or embossing.

  • Page 16: Reading Magnetic Stripe Cards

    Reading Magnetic Stripe Cards If your product is equipped with a MSR unit, you can read the magnetic stripe on the card. Note: Use a magnetic stripe card which meets the specifications. (See “Specifications” on page 23.) To read the magnetic stripe card, check the insertion direction with the arrow on the card, and swipe it through the slit downward or upward with the magnetic stripe on the card facing inside and down.

  • Page 17: Cleaning The Thermal Head

    Cleaning the Thermal Head Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain thermal printing quality. CAUTION: The thermal head can be very hot after printing. Be careful not to touch it, and let it cool before you clean it.
  • Page 18 Pull the scanner cover open lever and open the scanner cover by pulling it outward. Lightly wipe 2 parts of glass areas with a soft, dry cloth. CAUTION: Do not use synthetic detergent, benzine, water, or other liquid for cleaning. Doing so may result in a stain.

  • Page 19: Troubleshooting

    Troubleshooting Error LED is on or flashing ❏ Make sure that all the covers are properly closed. ❏ Make sure the roll paper is properly set. ❏ When the Ink LED is on, see “Installing and Replacing the Ink Cartridge” on page 11 to replace the ink cartridge with a new one.
  • Page 20 Turn the knob of the autocutter blade in the direction of the arrow until you see a pin in the opening of the frame. Close the ink cartridge cover. Paper or ID card is jammed When the roll paper is jammed CAUTION: Do not touch the thermal head, because it can be very hot after printing.
  • Page 21 To open the MICR cover, pull the MICR cover open lever and open the MICR cover by pulling it outward. To open the rear cover, pull the rear cover open lever and open the rear cover by pulling it outward.
  • Page 22 To open the scanner cover, pull the scanner cover open lever and open the scanner cover by pulling it outward. When an ID card is jammed Pull the scanner cover open lever and open the scanner cover by pulling it outward. Remove the jammed ID card.

  • Page 23: Specifications

    Specifications One-pocket model Two-pocket model Operating Minimum Specification: At least a Pentium4 2.0 GHz or the equivalent environment Recommended Specification: At least IntelCore2Duo 1.8GHz or the equivalent Memory Minimum Specification: At least 512 MB or above the minimum operating system requirement Recommended Specification: At least 1 GB or above the minimum operating system requirement Free space of more than 30 MB (Before installing the driver)
  • Page 24 One-pocket model Two-pocket model Temperature Operating 10 to 35°C {50 to 95°F} Storage When packed for shipping (ink not charged): –20 to 60°C {-4 to 140°F} When ink is charged: –20 to 40°C {-4 to 104°F} Humidity Operating 20 to 80% RH Storage When packed for shipping (ink not charged): 5 to 85% RH When ink is charged: 25 to 85% RH...

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