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Troubleshooting
Before requesting service for this player, check the chart below for a possible cause of the problem you are experiencing.
Some simple checks or a adjustment on your part may eliminate the problem and restore proper operation.
Symptom (Common)
No power.
The player is automatically set to the standby
mode.
Play fails to start even when PLAY is pressed.
Play starts but then stops immediately.
No picture.
No sound.
Distorted sound.
Picture is distorted during rapid advance or
rapid reverse.
No rapid advance or rapid reverse play.
No operations can be performed with the
remote control unit.
No key operation (by the main unit and/or the
remote control unit) is effective.
Symptom [DVD]
Play does not start even when title is selected.
Audio soundtrack and/or subtitle language is
not the initial settings.
No subtitles.
Alternative audio soundtrack (or subtitle)
languages fail to be selected.
Angle cannot be changed.
The password for rating level has been
forgotten.
Symptom [Video CD]
No menu play.
Insert the AC power plug securely into the power outlet.
The player is automatically set to the standby mode after approx. 30 minutes in the
stop mode (auto power-off function). Turn the power on again.
Condensation has formed: wait about 1 to 2 hours to allow the player to dry out.
This player cannot play a disc other than DVD, Video CD and CD.
The disc may be dirty and may require cleaning.
Ensure that the disc is installed with the label side up.
If on battery operation, check battery conditions and polarities.
Check fuse in 12-volt car-boat adaptor plug.
Ensure that the equipment is connected properly.
Ensure that the input setting for the TV is "Video".
Ensure that the LCD ON/OFF switch is set to ON
Ensure that the equipment is connected properly.
Ensure that the input setting for the TV and stereo system are correct.
Adjust the master volume using the GUI screen for player information.
The picture will be somewhat distorted at times: this is normal.
Some discs may have sections which prohibit rapid advance (or rapid reverse.)
Check if the battery is installed with the correct polarities (+ and -).
The battery is exhausted: replace with new one.
Point the remote control unit at the remote control sensor and operate.
Operate the remote control unit at a distance of not more than 7 m from the
remote control sensor.
Remove obstacles between the remote control unit and remote control sensor.
Press POWER to set the player to the standby mode and then back to ON.
Alternatively, press POWER to set the player to the standby mode, disconnect the
power plug and then re-connect it. (The player may not be operating properly due
to lightning, static electricity or some other external factor.)
Confirm the " Rating" setting.
If the audio soundtrack and/or subtitle language does not exist on the disc, the
language selected at the initial settings will not be seen/heard.
Subtitles appear only with discs which contain them.
Perform the steps to display the subtitles.
An alternative language is not selected with discs which do not contain more
than one language.
In the case of some discs, the alternative language cannot be selected by ope-
rating the AUDIO or SUBTITLE button. Try selecting it from the DVD menu if one
is available.
This function is dependent on software availability. Even if a disc has a number of
angles recorded, these angles may be recorded for specific scenes only.
Please contact your local sales dealer.
This function works only for Video CDs with playback control.
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Remedy
Remedy
Remedy
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