Siemens M55 User Manual page 60

Siemens cell phone guide
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13 - reference
6.15 Where a replacement phone is issued
under the warranty the original phone
must be returned to Orange.
6.16 You may be charged the
recommended retail price of any battery
charger or antenna returned to Orange
which is shown not to be that originally
supplied with the phone or of any
phone returned to Orange which is
shown to have been deliberately
damaged.
6.17 If your phone is lost or stolen, or
maliciously or accidentally damaged so
that it is no longer operable and such
lost theft or damage falls outside these
terms and conditions then Orange may
entirely at its discretion agree to sell you
a replacement phone at prevailing
replacement phone prices. The charge
for any replacement phone so supplied
will be applied to your Orange account.
6.18 Orange will use its reasonable
endeavours to dispatch any
replacement phone to you within 24
hours of agreeing to issue such
replacement, however, for reasons
beyond our control this may not always
be possible.
6.19 Orange will arrange with you a place
and time period for any replacement
phone to be delivered free of charge
but we reserve the right to impose a
charge if you are unavailable as agreed.
6.20 Any replacement phone received under
either clause 3 or clause 7 will not
attract a further period of insurance or
warranty. For the avoidance of doubt
(subject to the provisions of clause 6)
the periods stated in clauses 8.1, 9.1
and 10.2 as appropriate will continue to
apply from the date such cover
originally came into effect.
7
Warranty - defective materials or
workmanship
7.1 If your phone (or parts thereof)
becomes defective due to faulty
materials or workmanship Orange will
(at its option) repair or replace it at no
charge provided that:
13.17
7.1.1 it has been used in accordance with
the operating instructions;
7.1.2 any repairs which may have been,
or are to be undertaken have been
arranged by Orange;
7.1.3 you have complied with the
foregoing terms and conditions;
7.1.4 the Orange phone is registered and
connected to the Orange Network;
7.2 This Warranty is an extra benefit and
is additional to your legal rights.
7.3 Batteries only have a 12-month
warranty.
8
Term & Payments - Service Plan
inclusive of Orange Care
8.1 Where you are connected to a service
plan which includes Orange Care, the
Insurance and Warranty will come into
force when you register the phone on
the Orange Network. The Insurance will
remain in effect for a period of 12
months and the Warranty for a period
of 3 years (subject to clause 7.3),
unless you switch to a different service
plan as indicated in clauses 11.2 and
11.6.
8.2 Insurance cover may be purchased
separately once the initial period of 12
months has expired.
8.3 Where phones share an Orange Group
Service Plan then each phone will be
covered separately.
9
Term & Payments – Pay monthly
service plan with optional Orange
Care
9.1 Where you are connected to a service
plan which requires Orange Care to be
purchased as an optional extra, the
Insurance and Warranty will come into
force 24 hours after you call to request
cover or 24 hours after we receive your
written request for cover and will each
have a minimum term of 12 months.
Your confirmation of insurance cover
will be sent to you within 30 working
days after the end of the month in
which cover becomes effective.
9.2 Premiums will be invoiced monthly by
Orange on behalf of the Insurer on your
13.18

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