Troubleshooting; Basic Troubleshooting Steps - Siemens 4100 Series User Manual

Router User's Guide
A
Appendix A

Troubleshooting

Connection problems usually occur when the router's software configuration contains incomplete or
incorrect information. The router's diagnostic tools can help you identify and solve many of these
problems.

Basic Troubleshooting Steps

Before contacting Technical Support, you should attempt to resolve the issue by following these steps:
1. Check the LEDs on the front panel to diagnose the possible problem.
2. Check specific issues addressed in this chapter, and follow the instructions for resolving the problem.
3. Reboot the router. Any settings you have configured will be saved.
4. Reset the router only as a last resort. You will lose any settings you have configured.
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