Software updates and backups
INSTALL AVAILABLE UPDATES
Tap Settings > Cricket Software Update > Check for updates to
check if updates are available.
When your phone notifies you that an update is available, just
follow the instructions shown on your phone. If your phone is low
on memory, you may need to move your photos and other stuff
to the memory card.
Warning: If you install a software update, you cannot use the
device, even to make emergency calls, until the installation is
complete and the device is restarted.
Before starting the update, connect a charger or make sure the
device battery has enough power, and connect to Wi-Fi, as the
update packages may use up a lot of mobile data.
Back up your data
To ensure your data is safe, use the backup feature in your
phone. Your device data (such as Wi-Fi passwords and call
history) and app data (such as settings and files stored by apps)
will be backed up remotely.
SWITCH ON AUTOMATIC BACKUP
Tap Settings > System > Advanced > Backup, and switch back
up on.
Restore original settings and remove private
content from your phone
Accidents can happen – if your phone is not working properly,
you can restore its settings. Or, if you buy a new phone, or
otherwise want to dispose of or recycle your phone, here's how
you can remove your personal info and content. Note that it is
your responsibility to remove all private content.
RESET YOUR PHONE
1. Tap Settings > System > Advanced > Reset options >
Erase all data (factory reset).
2. Follow the instructions shown on your phone.