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Troubleshooting
My device is not responding
If your device hangs, or if you cannot restart it normally,
you can force the device to shut down.
To force the device to shut down
1
Remove the back cover.
2
Press and hold down the OFF button using the tip of a
pen or a similar object. The device turns off
automatically.
The device does not
recognise my wired headset
•
Make sure the wired headset that you are using
complies to the CTIA standard. Your device supports the
CTIA standard, and may not be fully compatible with
other standards such as OMTP.
•
If you have a wireless headset that is compatible with
your device, try using that instead.
GSM
CTC
OFF
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