Dell EMC DSS 9620 Installation And Service Manual
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Dell EMC DSS 9620 Installation And Service Manual

Dell EMC DSS 9620 Installation And Service Manual

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Dell EMC DSS 9620 Servers
Installation and Service Manual
Regulatory Model: B09B
Regulatory Type: B09B002

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Summary of Contents for Dell EMC DSS 9620

  • Page 1 Dell EMC DSS 9620 Servers Installation and Service Manual Regulatory Model: B09B Regulatory Type: B09B002...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Overview................................ 7 2.5-inch half-width server..............................7 3.5-inch half-width server..............................8 System specifications................................ 9 Front-panel features.................................10 Diagnostic indicators................................ 10 NIC indicator codes..............................10 HDD Indicator codes..............................11 Locating your system service tag............................11 2 Documentation resources..........................12 3 Technical specifications..........................15 Processor specifications..............................
  • Page 4 System Setup................................... 25 Viewing System Setup.............................. 25 System Setup details..............................26 System BIOS................................26 iDRAC Settings utility..............................46 Dell Lifecycle Controller............................. 47 Boot Manager................................48 PXE boot..................................49 6 Installing and removing server components....................50 Safety instructions................................50 Before working inside your system..........................50 After working inside your system...........................50...
  • Page 5 Hot swappable HDD cages............................. 78 Installing hot swappable HDD cage..........................78 Removing hot swappable HDD cage........................82 Hard drive..................................84 Removing 2.5-inch hard drive from the rear bay....................84 Installing 2.5-inch hard drive into the rear bay......................87 Removing 3.5-inch hard drive from the rear bay....................89 Installing 3.5-inch hard drive in the rear bay......................95 Removing hot swappable hard drive........................101 Installing hot swappable hard drive........................
  • Page 6 Hard drive backplane..............................278 Removing HDD backplane............................278 Installing HDD backplane............................280 7 Using system diagnostics...........................283 Dell Embedded System Diagnostics..........................283 Running the Embedded System Diagnostics from Boot Manager..............283 Running Embedded System Diagnostics from Lifecycle Controller..............283 System diagnostic controls.............................284 8 Jumpers and connectors..........................285...

  • Page 7: Overview

    Overview The DSS 9620 server contains a full-width chassis supporting the Intel ® Xeon ® Scalable platform. Each server supports up to two Intel ® ® Xeon Scalable processors. NOTE: The product at time delivery may differ from the following illustrations. Topics: •...

  • Page 8: 3.5-Inch Half-Width Server

    Item Description CPU 1 DIMMs Memory modules for CPU 1. For more information, see System memory. CPU 2 DIMMs Memory modules for CPU 2. For more information, see System memory. CPU heat sink 2 Heat sink for CPU 2. NPDB Node power distribution board.

  • Page 9: System Specifications

    Item Description CPU 2 DIMMs Memory modules for CPU 2. For more information about memory modules, see System memory. CPU heat sink 2 Heat sink for CPU 2. NPDB Node power distribution board. HW server chassis Half-width server chassis for DSS 9620 server. Server rear bay Supports installation of up to four 3.5-inch (HDD0—HDD3) and two 2.5-inch SSDs (SSD0—SSD1).

  • Page 10: Front-Panel Features

    Front-panel features Figure 4. Front-panel features Table 4. Front-panel features Item Description Expansion port, slot 1 Supports x8 mezzanine expansion cards. Connected to CPU 1. Expansion port, slot 4 Supports x16 PCIe cards. Connected to CPU 1. 2.5-inch HDD Two 2.5-inch hot swappable HDDs. Power button Press the power button to turn the server on or off.

  • Page 11: Hdd Indicator Codes

    Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.

  • Page 12: Documentation Resources

    Configuring your system For information about the iDRAC features, Dell.com/poweredgemanuals configuring and logging in to iDRAC, and managing your system remotely, see the Integrated Dell Remote Access Controller User's Guide. For information about understanding Remote Access Controller Admin (RACADM) subcommands and supported RACADM interfaces, see the RACADM CLI Guide for iDRAC.
  • Page 13 Methods to download firmware and drivers section in this document. Managing your system For information about systems management Dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, and Dell.com/openmanagemanuals > OpenManage...
  • Page 14 Error Code Lookup. Fan Control Board firmware For information about updating the Fan Control Dell.com/poweredgemanuals update and Set Chassis Type Board firmware and setting the chassis type to procedure accommodate either PowerEdge C6320 or...

  • Page 15: Technical Specifications

    The following is a list of supported expansion card risers. Table 8. Expansion bus specification PCIe slots Description Form factor Dell mezzanine slot Main PCIe slot x16 (PCIe low profile) 2nd PCIe slot x16 (PCIe low profile) 4 x NVMe slot Memory specifications The system supports DDR4 registered DIMMs (RDIMMs) and Load Reduced DIMMs (LRDIMMs).

  • Page 16: Ports And Connector Specifications

    The systems supports one embedded Network Interface Controller (NIC) port. DisplayPort The system supports one mini DisplayPort connector. Environmental specifications NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Manuals & Documents on Dell.com/support/home. Technical specifications...

  • Page 17: Temperature Specifications

    Temperature specifications Table 11. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (altitudes under 950 m / 3,117 ft) 10°C to 35°C (50°F to 95°F), avoiding direct sunlight Fresh air For information about fresh air, see Expanded Operating Temperature section. Maximum temperature gradient (operation and storage) 20°C/h (36°F/h) Relative humidity specifications...

  • Page 18: Maximum Altitude Specifications

    Maximum altitude specifications Table 15. Maximum altitude specifications Maximum altitude Specifications Operating 3,048 m (10,000 ft) Storage 12,000 m (39,370 ft) Operating temperature de-rating specifications Table 16. Operating temperature de-rating specifications Operating temperature de-rating Specifications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft).

  • Page 19: Standard Operating Temperature Specifications

    Particulate contamination Specifications • Residual dust present in the air must have a deliquescent point less than 60% relative humidity. NOTE: This condition applies to data center and non-data center environments. Table 18. Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985 Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9...

  • Page 20: Expanded Operating Temperature Restrictions

    A maximum of six hard drives are supported on half width systems with a 165 W processor. • Redundant power supplies are required. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. Technical specifications...

  • Page 21: Initial System Setup And Configuration

    > Chassis Management Controllers iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management.

  • Page 22: Options To Set Up Idrac Ip Address

    Ensure that you change the default user name and password after setting up the iDRAC IP address. NOTE: The Intel Quick Assist Technology (QAT) on the Dell EMC PowerEdge DSS 9620 is supported with chipset integration and is enabled through an optional license. The license files are enabled on the sleds through iDRAC.

  • Page 23: Options To Install The Operating System

    For more information about drivers, documentation, and white papers on the Intel QAT, see https://01.org/intel-quickassist-technology. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/poweredgemanuals. You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at Dell.com/poweredgemanuals.
  • Page 24 Steps Go to Dell.com/support/home. In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then click Submit. NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the Service Tag, or click View products, and navigate to your product.

  • Page 25: Pre-Operating System Management Applications

    Your system has the following options to manage the pre-operating system applications: • System Setup • Boot Manager • Dell Lifecycle Controller • Preboot Execution Environment (PXE) System Setup By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, BMC settings, and device settings of your system.

  • Page 26: System Setup Details

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/poweredgemanuals.
  • Page 27 Option Description Processor Settings Specifies information and options related to the processor such as speed and cache size. SATA Settings Specifies options to enable or disable the integrated SATA controller and ports. NVMe Settings Specifies options to change the NVMe settings. Boot Settings Specifies options to specify the Boot mode (BIOS or UEFI).
  • Page 28 On the System Setup Main Menu screen, click System BIOS. On the System BIOS screen, click Boot Settings. Boot Settings details The Boot Settings screen details are explained as follows: Table 24. Boot Settings Option Description Boot Mode Enables you to set the boot mode of the system. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.
  • Page 29 About this task Dell EMC does not recommend changing boot order.You may have to change the boot order if you want to boot from a USB key. You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode.
  • Page 30 Table 25. Network Settings Option Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Device n Settings (n = 1 to 4) Enables you to control the configuration of the PXE device. UEFI HTTP Device n Settings (n = 1 to 3) Enables or disables the UEFI HTTP device settings.
  • Page 31 Viewing System Security About this task To view the System Security screen, perform the following steps: Steps Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 32 Option Description Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default. AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
  • Page 33 On the System Security screen, verify that Password Status is set to Unlocked. In the System Password field, type your system password, and press Enter or Tab. Use the following guidelines to assign the system password: • A password can have up to 32 characters. •...
  • Page 34 NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If you delete the system password or setup password, a message prompts you to confirm the deletion. Operating with setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
  • Page 35 Option Description System Management Engine Version Specifies the current version of the Management Engine firmware. System Service Tag Specifies the system Service Tag. System Manufacturer Specifies the name of the system manufacturer System Manufacturer Contact Information Specifies the contact information of the system manufacturer. System CPLD Version Specifies the current version of the system complex programmable logic device (CPLD) firmware.
  • Page 36 Specifies the memory operating mode. The available option is Optimizer Mode. Memory Operating Mode Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and available options based on the memory configuration of your system.
  • Page 37 This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Turbo Controls the turbo engagement. Enable this option only when System Profile is set to Performance. NOTE: Depending on the number of installed CPUs, there may be up to four processor listings.
  • Page 38 Option Description Processor 1 NOTE: Depending on the number of CPUs, there may be up to four processors listed. The following settings are displayed for each processor installed in the system: • Family-Model-Stepping: Specifies the family, model, and stepping of the processor as defined by Intel.
  • Page 39 Option Description For AHCI mode, BIOS support is always enabled. • Model: Specifies the drive model of the selected device. • Drive Type: Specifies the type of drive attached to the SATA port. • Capacity: Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives.
  • Page 40 Option Description • Capacity: Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Sets the drive type of the selected device. For the Embedded SATA settings in ATA Port G mode, set this field to Auto to enable BIOS support.
  • Page 41 F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. On the System Setup Main Menu screen, click System BIOS. On the System BIOS screen, click Integrated Devices.
  • Page 42 Option Description Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the configuration of the PCIe cards installed in the specified slot. Slots must be disabled only when the installed peripheral card prevents booting into the operating system or causes delays in system startup.
  • Page 43 Option Description Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. Enables the COM1 port. This option is set to On with Console Redirection via COM1 by default. Serial Port Address Enables you to set the port address for serial devices. This option is set to Serial Device1=COM1, Serial Device 2 = COM2Serial Device 1=COM2, Serial Device 2=COM1 by default.
  • Page 44 BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom.This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller., other options include Performance Per Watt (OS), Performance Per Watt (HWPM), Performance, and Workstation Performance.
  • Page 45 Option Description Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime. The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option. Enables you to select the Energy Efficient Policy option.

  • Page 46: Idrac Settings Utility

    NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/poweredgemanuals. Pre-operating system management applications...

  • Page 47: Dell Lifecycle Controller

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 48: Boot Manager

    Launch System Setup Enables you to access System Setup. Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program. System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. One-shot BIOS boot menu One-shot BIOS boot menu enables you to select a boot device to boot from.

  • Page 49: Pxe Boot

    PXE boot You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems, remotely. NOTE: To access the PXE boot option, boot the system and then press F12. The system scans and displays the active networked systems.

  • Page 50: Installing And Removing Server Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 51: Recommended Tools

    Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock The key is needed only if your system includes a bezel. • Phillips #1 screwdriver • Phillips #2 screwdriver • 1/4 inch flat head screwdriver •...

  • Page 52: Mode-Specific Guidelines

    • Memory modules of different capacities can be mixed provided other memory population rules are followed. For example, 4 GB and 8 GB memory modules can be mixed. • In a dual-processor configuration, the memory configuration for each processor must be identical. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.

  • Page 53: Sample Memory Configurations

    • Memory modules installed in memory module sockets with white release levers must be identical and the same rule applies for sockets with black release tabs. This ensures that identical memory modules are installed in matched pairs—for example, A1 with A2, A3 with A4, A5 with A6, and so on.

  • Page 54: Removing Memory Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 55 Figure 7. Removing the air baffle Installing and removing server components...
  • Page 56 Locate the appropriate memory module. CAUTION: Handle each memory module by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. Press down on the two memory module locking latches. The memory module partially ejects. Lift the memory module.
  • Page 57 Figure 8. Removing the memory module Installing and removing server components...

  • Page 58: Installing Memory Module

    Next steps Install the new memory module. Complete the procedure listed in After working inside your system. Installing memory module Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.
  • Page 59 Figure 9. Installing the memory module Installing and removing server components...
  • Page 60 Fold the air baffle. Figure 10. Folding the air baffle Align the air baffle with the DIMM sockets, the end tabs runs between the DIMM locking latches. Press the air baffle tabs down to lock on the standoffs on the chassis. Installing and removing server components...
  • Page 61 Figure 11. Installing the air baffle Installing and removing server components...

  • Page 62: Processor And Heat Sink

    NOTE: You can update the system BIOS using the Lifecycle Controller. For more information about Dell Lifecycle controller, see www.dell.com/idracmanuals. Complete the procedure listed in Before working inside your system.
  • Page 63 Figure 12. Removing the air shroud Installing and removing server components...

  • Page 64: Removing Processor

    NOTE: You can update the system BIOS using the Lifecycle Controller. For more information about Dell Lifecycle controller, see www.dell.com/idracmanuals. Complete the procedure listed in Before working inside your system.

  • Page 65: Installing Processor

    Prerequisites Ensure that you read the Safety instructions. Before upgrading your system, download the latest system BIOS version from www.dell.com/support and follow the instructions included in the compressed download file to install the update on your system. Installing and removing server components...

  • Page 66: Installing Heat Sink

    NOTE: You can update the system BIOS using the Dell Lifecycle Controller. Complete the procedure listed in Before working inside your system. Steps Align the processor on the processor tray. Figure 16. Aligning the processor on the processor tray Align the triangular cutout of the socket and the indent on processor carrier with the gold triangle identifying pin of the processor.
  • Page 67 NOTE: You can update the system BIOS using the Dell Lifecycle Controller. Complete the procedure listed in Before working inside your system. Install the processor. Steps Remove the TIM protective film from the heat sink. Installing and removing server components...
  • Page 68 Figure 18. Removing the TIM protective film Installing and removing server components Align the marked corner on the heat sink with the correlating location on the processor carrier.
  • Page 69 Press the heat sink to lock it on the processor carrier. Figure 19. Inserting the heat sink in a processor tray assembly Once the heat sink locks onto the carrier, remove the heat sink and processor assembly from the processor tray. Figure 20.
  • Page 70 Figure 21. Installing the processor assembly Table 40. Assembly material Description Description Quantity Torque (lbs/inch) CPU HSK screw 12 ± 0.2 Install the air shroud between the heat sinks. Make sure the air shroud is locked in place. Figure 22. Installing the air shroud Next steps Complete the procedure listed in After working inside your system.

  • Page 71: Expansion Card And Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 72: Installing Expansion Card Into Slot 1

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 73: Installing Expansion Card Into Slot 4

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 74: Installing Expansion Card Into Slot 6

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 75 Figure 23. Removing the system battery Installing and removing server components...

  • Page 76: Installing System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 77 Figure 24. Installing the system battery Installing and removing server components...

  • Page 78: Hot Swappable Hdd Cages

    Next steps Install the PCIe card. Complete the procedure listed in After working inside your system. While booting, press F2 to start the System Setup and ensure the battery is operating properly. Enter the correct time and date in the System Setup Time and Date fields. Exit the System Setup.
  • Page 79 Figure 25. Removing the dummy bracket Installing and removing server components...
  • Page 80 Align the keyholes on the hot swappable HDD cage with the standoffs on the chassis. Slide the HDD cage to lock in place. Secure the HDD cage with the provided screws. Installing and removing server components...
  • Page 81 Figure 26. Installing the hot swappable HDD cage Installing and removing server components...

  • Page 82: Removing Hot Swappable Hdd Cage

    Table 42. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Next step Complete the procedure listed in After working inside your system. Removing hot swappable HDD cage Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Remove the 2.5-inch hot swappable HDDs.
  • Page 83 Figure 27. Removing the hot swappable HDD cage Installing and removing server components...

  • Page 84: Hard Drive

    Hard drive For more information on hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at Dell.com/ dssmanuals. All hard drives are connected to the server board through the hard drive backplane. Hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots.
  • Page 85 Figure 28. Removing the 2.5-inch HDD assembly Remove the screws securing the HDD to the carrier. Remove the HDD from the carrier. Installing and removing server components...
  • Page 86 Figure 29. Removing the 2.5-inch HDD Installing and removing server components...

  • Page 87: Installing 2.5-Inch Hard Drive Into The Rear Bay

    Next steps Install a 2.5-inch HDD into a rear bay. Complete the procedure listed in After working inside your system. Installing 2.5-inch hard drive into the rear bay Prerequisites Follow the safety guidelines listed in the Safety instructions section. Complete the procedure listed in Before working inside your system. Steps Align the HDD with the HDD carrier.
  • Page 88 Figure 30. Installing the 2.5-inch HDD Installing and removing server components...

  • Page 89: Removing 3.5-Inch Hard Drive From The Rear Bay

    Table 43. Assembly material Description Quantity Torque (lbs/inch) M3 screw 4 (1 per HDD) 6 ± 0.2 Align the HDD assembly in the chassis. Install the HDD assembly and slide it to seat properly. Secure with the thumb screw. Figure 31. Installing the 2.5-inch HDD assembly Next step Complete the procedure listed in After working inside your system.
  • Page 90 Figure 32. Removing the 3.5-inch HDD assembly Installing and removing server components Remove the screws securing the HDD to the HDD carrier.
  • Page 91 Remove the HDD from the HDD carrier. Installing and removing server components...
  • Page 92 Figure 33. Removing the 3.5-inch HDD Installing and removing server components...
  • Page 93 Remove the screws securing the HDD tray to the standoffs on the server base. Remove the HDD tray from the server. Installing and removing server components...
  • Page 94 Figure 34. Removing the HDD tray Installing and removing server components...

  • Page 95: Installing 3.5-Inch Hard Drive In The Rear Bay

    Next steps Install the 3.5-inch HDD into a rear bay. Complete the procedure listed in After working inside your system. Installing 3.5-inch hard drive in the rear bay Prerequisites NOTE: The procedure is available only for DSS 9620 server with 3.5-inch HDD. Follow the safety guidelines listed in the Safety instructions section.
  • Page 96 Figure 35. Installing the HDD tray Installing and removing server components...
  • Page 97 Table 44. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Align the HDD with the HDD carrier. Secure the HDD with the provided screws. Installing and removing server components...
  • Page 98 Figure 36. Installing the 3.5-inch HDD Installing and removing server components...
  • Page 99 Table 45. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 4 (1 per HDD) 6 ± 0.2 Align the standoffs on the HDD assembly with the keyholes on the HDD tray. Slide the HDD assembly to lock in place. Installing and removing server components...
  • Page 100 Figure 37. Installing the 3.5-inch HDD assembly Installing and removing server components...

  • Page 101: Removing Hot Swappable Hard Drive

    Next step Complete the procedure listed in After working inside your system. Removing hot swappable hard drive Prerequisites Follow the safety guidelines listed in the Safety instructions section. Complete the procedure listed in Before working inside your system. CAUTION: To prevent data loss, ensure that your operating system supports hot swappable drive installation. See the documentation supplied with your operating system.
  • Page 102 Figure 38. Removing the HDD assembly Installing and removing server components...
  • Page 103 Remove the screws securing the HDD to the HDD tray Remove the HDD module from the HDD tray. Installing and removing server components...
  • Page 104 Figure 39. Removing the HDD module Installing and removing server components...

  • Page 105: Installing Hot Swappable Hard Drive

    Next steps Install the hot swappable HDD. Complete the procedure listed in After working inside your system. NOTE: If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot. Installing hot swappable hard drive Prerequisites Follow the safety guidelines listed in the Safety instructions section.
  • Page 106 Figure 40. Installing the HDD module Installing and removing server components...
  • Page 107 Table 46. Assembly material Description Quantity Torque (lbs/inch) M3 screw 4 (1 per HDD) 6 ± 0.2 Extend the release latch on the HDD tray to the fully open position. Insert the HDD assembly in the bay. Close the latch to secure. Installing and removing server components...
  • Page 108 Figure 41. Installing the HDD assembly Installing and removing server components...

  • Page 109: Server Board

    Next step Complete the procedure listed in After working inside your system. Server board A server board (also known as the motherboard) is the main printed circuit board in the system with different connectors used to connect different components or peripherals of the system. A server board provides the electrical connections to the components in the system to communicate.
  • Page 110 Figure 42. Removing server board securing screws Grasp the back of the server board and tilt upward. Do not lift the back of the server board completely to prevent damage to the components and I/O ports on the front. CAUTION: Do not lift the server board by holding a memory module slot, any other connector, or component.

  • Page 111: Installing Server Board

    Next steps Install the server board. Complete the procedure listed in After working inside your system. Installing server board Prerequisites Follow the safety guidelines listed in the Safety instructions section. Complete the procedure listed in Before working inside your system. Steps Remove the new server board from its antistatic bag and hold by the edges.

  • Page 112: Trusted Platform Module

    NOTE: The location of cable clips may differ depend on the models. Figure 45. Securing the server board Table 47. Assembly material Description Quantity Torque (lbs/inch) M3 screw 6 ± 0.2 Special screw (A) 6 ± 0.2 Next steps Install heat sinks and processors. Install memory modules.

  • Page 113: Installing Trusted Platform Module

    NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. Follow the safety guidelines listed in the Safety instructions section.
  • Page 114 Figure 46. Inserting the trust platform module Installing and removing server components Flip down the TPM. Make sure it is secured on the server board.
  • Page 115 Figure 47. Securing the TPM Installing and removing server components...

  • Page 116: Initializing Tpm For Bitlocker Users

    • Press Y to restore the Service Tag, license, and diagnostics information. • Press N to navigate to the Dell Lifecycle Controller based restore options. • Press F10 to restore data from a previously created Hardware Server Profile. After the restore process is complete, BIOS prompts to restore the system configuration data.

  • Page 117: Mini Perc Battery

    Mini PERC battery Removing Mini PERC battery Prerequisites Follow the safety guidelines listed in the Safety instructions section. Complete the procedure listed in Before working inside your system. Steps Disconnect the Mini PERC and PERC battery cables. Press the release latch to release the Mini PERC battery. Slide the Mini PERC battery out of the air shroud to remove.
  • Page 118 Figure 48. Removing the Mini PERC battery Installing and removing server components...

  • Page 119: Installing Mini Perc Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 120 Figure 49. Installing the Mini PERC battery Installing and removing server components...

  • Page 121: Supercap

    Connect the PERC battery and Mini PERC cables. Next step Complete the procedure listed in After working inside your system. Supercap Removing Microsemi supercap Prerequisites Follow the safety guidelines listed in the Safety instructions section. Complete the procedure listed in Before working inside your system. Steps Locate the supercap battery and disconnect the cable.
  • Page 122 Figure 51. Removing the supercap battery Installing and removing server components...

  • Page 123: Installing Microsemi Supercap

    Next steps Replace the Microsemi supercap battery. Complete the procedure listed in After working inside your system. Installing Microsemi supercap Prerequisites Follow the safety guidelines listed in the Safety instructions section. Safety instructions. Complete the procedure listed in Before working inside your system. Steps Locate the place holder in the assigned location.
  • Page 124 Figure 53. Installing the battery holder Installing and removing server components...
  • Page 125 Table 48. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Position the cable to allow access for front-side routing. Insert the battery into the holder and gently press it down until it is secured. Installing and removing server components...
  • Page 126 Figure 54. Installing the battery into the holder Installing and removing server components...

  • Page 127: Removing Broadcom Supercap

    Next step Complete the procedure listed in After working inside your system. Removing Broadcom supercap Prerequisites Follow the safety guidelines listed in the Safety instructions section. Complete the procedure listed in Before working inside your system. Steps Locate the supercap battery and disconnect the supercap cable. Figure 55.
  • Page 128 Figure 56. Removing the supercap battery Installing and removing server components...

  • Page 129: Installing Broadcom Supercap

    Next steps Replace the Broadcom supercap battery. Complete the procedure listed in After working inside your system. Installing Broadcom supercap Prerequisites Follow the safety guidelines listed in the Safety instructions section. Complete the procedure listed in Before working inside your system. Steps Locate the place holder in the assigned location.
  • Page 130 Figure 58. Installing the battery holder Table 49. Assembly material Description Quantity Torque (lbs/inch) M3 Screw 6 ± 0.2 Position the cable to allow access for front-side routing. Insert the battery into the holder and gently press it down until it is secured. Installing and removing server components...
  • Page 131 Figure 59. Installing the battery into a holder Installing and removing server components...

  • Page 132: Mezzanine Card And Mini Perc

    Next step Complete the procedure listed in After working inside your system. Mezzanine card and Mini PERC Removing mezzanine card Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Remove the securing screws from the mezzanine card assembly. Remove the mezzanine card assembly from the chassis.
  • Page 133 Figure 60. Removing the mezzanine card assembly Installing and removing server components...
  • Page 134 Remove the bridge board from the mezzanine card assembly. Installing and removing server components...
  • Page 135 Figure 61. Removing the bridge board from the mezzanine card Installing and removing server components...
  • Page 136 Remove the securing screws from the mezzanine brackets. Remove the support bracket and slot cover from the mezzanine card. Installing and removing server components...
  • Page 137 Figure 62. Removing the support bracket and slot cover Installing and removing server components...

  • Page 138: Installing Mezzanine Card

    Next steps Install the mezzanine card. Complete the procedure listed in After working inside your system. Installing mezzanine card Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Align the holes on mezzanine card with the holes on support bracket and slot cover. Secure the support bracket and slot cover with screws.
  • Page 139 Figure 63. Installing the support bracket and slot cover Installing and removing server components...
  • Page 140 Table 50. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Align the bridge board with the mezzanine card connector. Install the bridge board. Installing and removing server components...
  • Page 141 Figure 64. Installing the bridge board on the mezzanine card Installing and removing server components...
  • Page 142 Align the mezzanine card assembly with the screw posts on the chassis and the connector on the server board. Press the mezzanine card assembly into the server board connector until it is fully seated. Secure the mezzanine card assembly with provided screws. Installing and removing server components...
  • Page 143 Figure 65. Installing the mezzanine card assembly Installing and removing server components...

  • Page 144: Removing Mini Perc

    Table 51. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Next step Complete the procedure listed in After working inside your system. Removing Mini PERC Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Remove the securing screws from the Mini PERC assembly.
  • Page 145 Figure 67. Removing the bridge board from the Mini PERC assembly Loosen the captive screws securing the Mini PERC cable and the Mini PERC card. Remove the Mini PERC cable. Grasp the ends of the Mini PERC card and remove it. Figure 68.

  • Page 146: Installing Mini Perc

    Figure 69. Removing the bezel and riser board Next steps Install the Mini PERC. Complete the procedure listed in After working inside your system. Installing Mini PERC Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Align the holes on riser board with the holes on mezzanine brackets.
  • Page 147 Figure 70. Installing the bezel and riser board Table 52. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Align the Mini PERC on the riser board making sure the screw holes line up. Install the Mini PERC card on the bezel and riser board. Place the PERC cable over the Mini PERC connectors and install.
  • Page 148 Figure 71. Assembling the Mini PERC card and cable on the bracket Table 53. Assembly material Description Quantity Torque (lbs/inch) FIX screw 6 ± 0.2 Align the bridge board with the riser board connector. Install the bridge board. Figure 72. Installing the bridge board on the Mini PERC assembly Turn the Mini PERC assembly over and align it with the screw posts on the chassis and the connector on the server board.

  • Page 149: M.2 Ssd

    Figure 73. Installing the Mini PERC assembly Table 54. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Next step Complete the procedure listed in After working inside your system. M.2 SSD Removing x8 PCIe M.2 card Prerequisites Ensure that you read the Safety instructions.
  • Page 150 Figure 74. Removing the PCIe M.2 assembly Installing and removing server components...
  • Page 151 Remove the bridge board from the PCIe M.2 assembly. Installing and removing server components...
  • Page 152 Figure 75. Removing the bridge board from the mezzanine card Installing and removing server components...
  • Page 153 Flip over the PCIe M.2 assembly. Loosen the screw securing the PCIe M.2 card to the M.2 SSD board. The M.2 SSD board pops up. Grasp the card and slide it out. Figure 76. Removing the M.2 SSD board Remove the securing screws from the mezzanine brackets. Remove the support bracket and slot cover from the PCIe M.2 card.
  • Page 154 Figure 77. Removing the support bracket and slot cover Installing and removing server components...

  • Page 155: Installing X8 Pcie M.2 Card

    Next steps Install the PCIe M.2 card. Complete the procedure listed in After working inside your system. Installing x8 PCIe M.2 card Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Align the holes on the PCIe M.2 card with the holes on support bracket and slot cover.
  • Page 156 Figure 78. Installing the support bracket and slot cover Installing and removing server components...
  • Page 157 Table 55. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Flip over the PCIe M.2 assembly. Align the M.2 SSD board with the protrusion in the PCIe M.2 card. Insert the M.2 SSD until it is fully seated in the connector. Lower the M.2 SSD board and hold it in place.
  • Page 158 Figure 80. Installing the bridge board on the mezzanine card Installing and removing server components...

  • Page 159: Removing X8 Sata M.2 Card

    Align the PCIe M.2 assembly with the screw posts on the chassis and the connector on the server board. Press the PCIe M.2 assembly into the server board connector until it is fully seated. Secure the PCIe M.2 assembly with provided screws. Figure 81.
  • Page 160 NOTE: You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 82.
  • Page 161 Figure 83. Removing the bridge board from the mezzanine card Installing and removing server components...
  • Page 162 Flip over the SATA M.2 assembly. Loosen the screw securing the SATA M.2 card and M.2 SSD board. The M.2 SSD board pops up. Grasp the board and slide it out. Installing and removing server components...
  • Page 163 Figure 84. Removing the M.2 SSD board Installing and removing server components...
  • Page 164 Remove the securing screws from the mezzanine brackets. Remove the support bracket and slot cover from the SATA M.2 card. Installing and removing server components...
  • Page 165 Figure 85. Removing the support bracket and slot cover Installing and removing server components...

  • Page 166: Installing X8 Sata M.2 Card

    Next steps Install the SATA M.2 card. Complete the procedure listed in After working inside your system. Installing x8 SATA M.2 card Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Align the holes on the SATA M.2 card with the holes on support bracket and slot cover.
  • Page 167 Figure 86. Installing the support bracket and slot cover Installing and removing server components...
  • Page 168 Table 57. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Flip over the SATA M.2 assembly. Align the M.2 SSD board with the protrusion in the SATA M.2 card. Insert the M.2 SSD until it is fully seated in the connector. Lower the M.2 SSD board and hold it in place.
  • Page 169 Figure 88. Installing the bridge board on the mezzanine card Installing and removing server components...
  • Page 170 Align the SATA M.2 assembly with the screw posts on the chassis and the connector on the server board. Press the SATA M.2 assembly into the server board connector until it is fully seated. Secure the SATA M.2 assembly with provided screws. Installing and removing server components...
  • Page 171 Figure 89. Installing the SATA M.2 assembly Installing and removing server components...

  • Page 172: Removing X16 Pcie M.2 Card

    Table 58. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Next step Complete the procedure listed in After working inside your system. Removing x16 PCIe M.2 card Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Loosen the captive screw securing the PCIe M.2 card.
  • Page 173 Figure 90. Removing the PCIe M.2 card Installing and removing server components...
  • Page 174 Remove the screw securing the PCIe M.2 card and M.2 SSD board. Rotate the M.2 SSD board out and remove. Installing and removing server components...
  • Page 175 Figure 91. Removing the M.2 SSD board Installing and removing server components...
  • Page 176 Remove the securing screw from the PCIe M.2 card. Remove the PCIe bracket from the PCIe M.2 card. Installing and removing server components...
  • Page 177 Figure 92. Removing the PCIe bracket Installing and removing server components...

  • Page 178: Installing X16 Pcie M.2 Card

    Next steps Install the PCIe M.2 card. Complete the procedure listed in After working inside your system. Installing x16 PCIe M.2 card Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Align the PCIe bracket with the PCIe M.2 card.
  • Page 179 Figure 93. Installing the PCIe bracket Installing and removing server components...
  • Page 180 Table 59. Assembly material Description Quantity Torque (lbs/inch) M3 screw 6 ± 0.2 Align the M.2 SSD board with the protrusion in the PCIe M.2 card. Insert the M.2 SSD until it is fully seated in the connector. Lower the M.2 SSD board and hold it in place. Insert the screws and tighten to secure.
  • Page 181 Figure 94. Installing the M.2 SSD board Installing and removing server components...
  • Page 182 Table 60. Assembly material Description Quantity Torque (lbs/inch) M2 x 4.5 mm 2.4~2.7 Align the PCIe M.2 card with the connector on the server board. Press the PCIe M.2 card into the server board connector until it is fully seated. Make sure the hook is locked the PCIe M.2 card. Tighten the captive screw on the PCIe bracket.
  • Page 183 Figure 95. Installing the PCIe M.2 card Installing and removing server components...

  • Page 184: Removing X16 Sata M.2 Card

    Next step Complete the procedure listed in After working inside your system. Removing x16 SATA M.2 card Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Loosen the captive screw securing the SATA M.2 card. Unlock the hook from the SATA M.2 card and remove the SATA M.2 card form the server board.
  • Page 185 Figure 96. Removing the SATA M.2 card Installing and removing server components...
  • Page 186 Remove the screw securing the SATA M.2 card and M.2 SSD board. Rotate the M.2 SSD board out and remove. Installing and removing server components...
  • Page 187 Figure 97. Removing the M.2 SSD board Installing and removing server components...
  • Page 188 Remove the securing screw from the SATA M.2 card. Remove the PCIe bracket from the SATA M.2 card. Installing and removing server components...
  • Page 189 Figure 98. Removing the PCIe bracket Installing and removing server components...

  • Page 190: Installing X16 Sata M.2 Card

    Next steps Install the SATA M.2 card. Complete the procedure listed in After working inside your system. Installing x16 SATA M.2 card Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Align the PCIe bracket with the SATA M.2 card.
  • Page 191 Figure 99. Installing the PCIe bracket Installing and removing server components...
  • Page 192 Table 61. Assembly material Description Quantity Torque (lbs/inch) M3 screw 6 ± 0.2 Align the M.2 SSD board with the protrusion in the SATA M.2 card. Insert the M.2 SSD until it is fully seated in the connector. Lower the M.2 SSD board and hold it in place. Insert the screws and tighten to secure.
  • Page 193 Figure 100. Installing the M.2 SSD board Installing and removing server components...
  • Page 194 Table 62. Assembly material Description Quantity Torque (lbs/inch) M2 x 4.5 mm 2.4~2.7 Align the SATA M.2 card with the connector on the server board. Press the SATA M.2 card into the server board connector until it is fully seated. Make sure the hook is locked the SATA M.2 card. Tighten the captive screw on the PCIe bracket.
  • Page 195 Figure 101. Installing the SATA M.2 card Installing and removing server components...

  • Page 196: Pcie Card

    Next step Complete the procedure listed in After working inside your system. PCIe card Removing PCIe card Prerequisites Follow the safety guidelines listed in the Safety instructions section. Complete the procedure listed in Before working inside your system. Steps Remove the securing screws from the PCIe card assembly. Remove the PCIe card assembly from the chassis.
  • Page 197 Figure 102. Removing the PCIe card assembly Installing and removing server components...
  • Page 198 Remove the securing screw from the PCIe card assembly. Remove the PCIe card from the riser board. NOTE: You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 199 Figure 103. Removing the PCIe card Installing and removing server components...
  • Page 200 Remove the securing screws from the riser board. Remove the riser board from the riser bracket. Installing and removing server components...
  • Page 201 Figure 104. Removing the riser board Installing and removing server components...

  • Page 202: Installing Pcie Card

    Next steps Install the PCIe card. Complete the procedure listed in After working inside your system. Install any device drivers needed for the card as described in the documentation for the card. Installing PCIe card Prerequisites Follow the procedure listed in the After working inside your system. Complete the procedure listed in Before working inside your system.
  • Page 203 Figure 105. Installing the riser board on a bracket Installing and removing server components...
  • Page 204 Table 63. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Align the PCIe card with the riser bracket and the riser board connector. Insert the PCIe card in the connector on the riser board. Secure the PCIe card with the provided screw. NOTE: You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 205 Figure 106. Installing the PCIe card in a bracket Installing and removing server components...
  • Page 206 Table 64. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Align the PCIe card assembly with the screw posts on the chassis and the connector on the server board. Press the PCIe card assembly into the server board connector until it is fully seated. Secure the PCIe card assembly with the provided screws.
  • Page 207 Figure 107. Installing the PCIe card assembly Installing and removing server components...

  • Page 208: Ocp Card

    Table 65. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Next steps Follow the procedure listed in the After working inside your system. Install any device drivers needed for the card as described in the documentation for the card. OCP card Removing OCP card from slot 1 Prerequisites...
  • Page 209 Figure 108. Removing the OCP card assembly Installing and removing server components...
  • Page 210 Remove the bridge board from the OCP card assembly. Installing and removing server components...
  • Page 211 Figure 109. Removing the bridge board from the OCP assembly Installing and removing server components...
  • Page 212 Remove the securing screws from the OCP card. Grasp the rearside of the OCP card and lift it up to clear the connector on the transfer board. Do not remove it completely. Slide the OCP card out to allow the ports on the OCP card to clear the bracket. Remove the OCP card.
  • Page 213 Figure 110. Removing the OCP card Installing and removing server components...

  • Page 214: Installing Ocp Card Into Slot 1

    Remove the securing standoff screw from the transfer board. Slide the transfer board to release it from the securing pin on the OCP bracket and remove it. Figure 111. Removing the transfer board Next steps Install the OCP card into slot 1. Complete the procedure listed in After working inside your system.
  • Page 215 Figure 112. Installing the transfer board Installing and removing server components...
  • Page 216 Table 66. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Angle the OCP card over the OCP bracket and insert the ports in the slots on the bracket. Align the connectors on the OCP card with the slot on the transfer board and lower the OCP card in place. Gently press it in place to seat it correctly.
  • Page 217 Figure 113. Installing the OCP card Installing and removing server components...
  • Page 218 Table 67. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Align the bridge board with the transfer board connector. Install the bridge board. Installing and removing server components...
  • Page 219 Figure 114. Installing the bridge board on the transfer board Installing and removing server components...
  • Page 220 Turn the OCP card assembly over and align it with the screw posts on the chassis and the connector on the server board. Press the OCP card assembly into the server board connector until it is fully seated. Secure the OCP card assembly with provided screws. Installing and removing server components...
  • Page 221 Figure 115. Installing the OCP card assembly Installing and removing server components...

  • Page 222: Removing Ocp Card From Slot 3

    Table 68. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Next step Complete the procedure listed in After working inside your system. Removing OCP card from slot 3 Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Remove the mezzanine card.
  • Page 223 Figure 116. Removing the slot cover Installing and removing server components...
  • Page 224 Release the hooks locked on the OCP card. Grasp the back of the OCP card and tilt upward. Do not lift the back of the OCP card completely to prevent damage to the components and I/O ports on the front. Pull the OCP card back to release the I/O ports from the chassis, and lift the OCP card out to remove.
  • Page 225 Figure 117. Removing the OCP card Installing and removing server components...

  • Page 226: Installing Ocp Card Into Slot 3

    Next steps Install the OCP card. Install the mezzanine card. Complete the procedure listed in After working inside your system. Installing OCP card into slot 3 Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Align the I/O ports on the OCP card with the front of the server.
  • Page 227 Figure 118. Installing the OCP card Installing and removing server components...
  • Page 228 Align the slot cover with the chassis. Secure the slot cover with the provided screws. Installing and removing server components...
  • Page 229 Figure 119. Installing the slot cover Installing and removing server components...

  • Page 230: 3M Riser Card

    Table 69. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Next steps Install the mezzanine card. Complete the procedure listed in After working inside your system. 3M riser card Removing 3M riser card Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system.
  • Page 231 Figure 120. Removing the front 3M riser assembly Installing and removing server components...
  • Page 232 Remove the securing screws from the 3M riser card. Remove the 3M riser card from the riser bracket. Installing and removing server components...
  • Page 233 Figure 121. Removing the front 3M riser card Installing and removing server components...
  • Page 234 Loosen the captive screw securing the rear 3M riser card. Unlock the hook from the rear 3M riser card and remove the rear 3M riser card form the server board. Installing and removing server components...
  • Page 235 Figure 122. Removing the front 3M riser card Installing and removing server components...
  • Page 236 Remove the securing screws from the PCIe bracket. Remove the rear 3M riser card from the PCIe bracket. Installing and removing server components...
  • Page 237 Figure 123. Removing the PCIe bracket Installing and removing server components...

  • Page 238: Installing 3M Riser Card

    Next steps Install the 3M riser card. Complete the procedure listed in After working inside your system. Install any device drivers needed for the card as described in the documentation for the card. Installing 3M riser card Prerequisites Ensure that you read the Safety instructions. Read and understand the cable routing plan in Cable routing overview.
  • Page 239 Figure 125. Installing the front 3M riser card on a bracket Installing and removing server components...
  • Page 240 Table 70. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Align the front 3M riser assembly with the screw posts on the chassis and the slot 4 connector on the server board. Press the front 3M riser assembly into the server board connector until it is fully seated. Secure the front 3M riser assembly with the provided screws.
  • Page 241 Figure 126. Installing the front 3M riser assembly Installing and removing server components...
  • Page 242 Table 71. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Align the PCIe bracket with the rear 3M riser card. Secure the PCIe bracket with the provided screws. Installing and removing server components...
  • Page 243 Figure 127. Installing the PCIe bracket Installing and removing server components...
  • Page 244 Table 72. Assembly material Description Quantity Torque (lbs/inch) M3 screw 6 ± 0.2 Align the rear 3M riser card with the slot 5 connector on the server board. Press the rear 3M riser card into the server board connector until it is fully seated. Make sure the hook is locked the rear 3M riser card. Tighten the captive screw on the PCIe bracket.
  • Page 245 Figure 128. Installing the rear 3M riser card Installing and removing server components...

  • Page 246: Npio Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 247 Figure 129. Removing the NPIO card assembly Installing and removing server components...
  • Page 248 Remove the securing screw from the NPIO card assembly. Remove the NPIO card from the riser board. NOTE: You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 249 Figure 130. Removing the NPIO card Installing and removing server components...
  • Page 250 Remove the securing screws from the riser board. Remove the riser board from the riser bracket. Installing and removing server components...
  • Page 251 Figure 131. Removing the riser board Installing and removing server components...

  • Page 252: Installing Npio Card In The Rear Bay

    Next steps Install the NPIO card. Complete the procedure listed in After working inside your system. Install any device drivers needed for the card as described in the documentation for the card. Installing NPIO card in the rear bay Prerequisites Follow the procedure listed in the After working inside your system.
  • Page 253 Figure 132. Installing the riser board on a bracket Installing and removing server components...
  • Page 254 Table 73. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Align the NPIO card with the riser bracket and the riser board connector. Insert the NPIO card in the connector on the riser board. Secure the NPIO card with the provided screw. NOTE: You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 255 Figure 134. Installing the NPIO card assembly Installing and removing server components...

  • Page 256: Removing Npio Card From Hot Swappable Bay

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 257 Figure 136. Removing the NPIO card assembly Installing and removing server components...
  • Page 258 Remove the securing screw from the NPIO card assembly. Remove the NPIO card from the riser board. NOTE: You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 259 Figure 137. Removing the NPIO card Installing and removing server components...
  • Page 260 Remove the securing screws from the riser board. Remove the riser board from the riser bracket. Installing and removing server components...
  • Page 261 Figure 138. Removing the riser board Installing and removing server components...

  • Page 262: Installing Npio Card In Hot Swappable Bay

    Next steps Install the NPIO card into hot swappable bay. Complete the procedure listed in After working inside your system. Install any device drivers needed for the card as described in the documentation for the card. Installing NPIO card in hot swappable bay Prerequisites Follow the procedure listed in the After working inside your system.
  • Page 263 Figure 140. Installing the NPIO card in a bracket Table 77. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Align the NPIO card assembly with the screw posts on the chassis and the connector on the server board. Press the NPIO card assembly into the server board connector until it is fully seated.

  • Page 264: Npdb

    Figure 142. Connecting the cables Next steps Follow the procedure listed in the After working inside your system. Install any device drivers needed for the card as described in the documentation for the card. NPDB Removing NPDB Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system.
  • Page 265 Figure 143. Removing the NPDB Installing and removing server components...

  • Page 266: Installing Npdb

    Next steps Install the NPDB. Complete the procedure listed in After working inside your system. Installing NPDB Prerequisite Ensure that you read the Safety instructions. Steps Align the screw holes on the NPDB to the screw posts on the chassis. Lower the NPDB in place.
  • Page 267 Figure 144. Installing the NPDB Installing and removing server components...
  • Page 268 Table 79. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Connect all cables from the server to the NPDB. Installing and removing server components...
  • Page 269 Figure 145. NPDB overview Installing and removing server components...

  • Page 270: Nvme Riser

    Next step Complete the procedure listed in After working inside your system. NVMe riser Removing NVMe riser Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Loosen the captive screw securing the NVMe riser. Unlock the hook from the NVMe riser and remove the NVMe riser form the server board.
  • Page 271 Figure 146. Removing the NVMe riser Installing and removing server components...
  • Page 272 Remove the securing screw from the NVMe riser. Remove the PCIe bracket from the NVMe riser. Installing and removing server components...
  • Page 273 Figure 147. Removing the PCIe bracket Installing and removing server components...

  • Page 274: Installing Nvme Riser

    Next steps Install the NVMe riser. Complete the procedure listed in After working inside your system. Installing NVMe riser Prerequisites Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system. Steps Align the PCIe bracket with the NVMe riser. Secure the PCIe bracket with the provided screws.
  • Page 275 Figure 148. Installing the PCIe bracket Installing and removing server components...
  • Page 276 Table 80. Assembly material Description Quantity Torque (lbs/inch) M3 screw 6 ± 0.2 Align the NVMe riser with the connector on the server board. Press the NVMe riser into the server board connector until it is fully seated. Make sure the hook is locked the NVMe riser. Tighten the captive screw on the PCIe bracket.
  • Page 277 Figure 149. Installing the NVMe riser Installing and removing server components...

  • Page 278: Hard Drive Backplane

    Next step Complete the procedure listed in After working inside your system. Hard drive backplane Removing HDD backplane Prerequisites NOTE: The procedure is available only for DSS 9620 server with 2.5-inch hot swappable HDDs. Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system.
  • Page 279 Figure 150. Removing the HDD backplane Installing and removing server components...

  • Page 280: Installing Hdd Backplane

    Next steps Install the HDD backplane. Complete the procedure listed in After working inside your system. Installing HDD backplane Prerequisites NOTE: The procedure is available only for DSS 9620 server with 2.5-inch hot swappable HDDs. Ensure that you read the Safety instructions. Complete the procedure listed in Before working inside your system.
  • Page 281 Figure 151. Installing the HDD backplane Installing and removing server components...
  • Page 282 Table 81. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 6 ± 0.2 Next steps Install the 2.5-inch hot swappable HDD. Complete the procedure listed in After working inside your system. Installing and removing server components...

  • Page 283: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 284: System Diagnostic Controls

    System diagnostic controls Table 82. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.

  • Page 285: Jumpers And Connectors

    Jumpers and connectors Figure 152. Jumpers and connectors Table 83. Jumpers and connectors description Description Location Description Location Mezzanine slot J_DCS_MEZZ CPU 1 HIF sideband J_HFI1 connector Internal TTL COM port J_BMC_COM2 CPU 2 HIF sideband J_HFI2 connector OCP A + B connector J_OCP_A, J_OCP_B PMBUS connector J_PMBUS...
  • Page 286 Description Location Description Location G5 HDD power PWR_HDV1 Battery socket BAT1 connector NVMe connector J_NMVE_A2 Internal BMC UART J_BMC_UART connector NVMe connector J_NMVE_A1 Intel i350 GbE LAN U_LOM1 controller NVMe connector J_NMVE_B2 Power button NVMe connector J_NMVE_B1 Shared RJ-45 connector RJ45 G5 control connector J_G5_CTRL...

  • Page 287: Troubleshooting Your System

    Troubleshooting your system Troubleshooting list Table 84. Troubleshooting list Issue description Root cause Troubleshooting step KVM test failure Incompatible brand: ATEN/cs1758 Suggested KVM types: • ATEN/cs1308 • ATEN/cs1732b Troubleshooting your system...

  • Page 288: Getting Help

    Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.

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