Contents 1 Before working inside your computer......................9 Before you begin ................................9 2 After working inside your computer......................10 3 Safety instructions............................11 Electrostatic discharge—ESD protection........................11 ESD field service kit .................................12 Components of an ESD field service kit........................12 ESD protection summary ............................13 Transporting sensitive components..........................13 Lifting equipment ...............................13 4 Recommended tools.............................14...
Page 4
13 Replacing the wireless card........................32 Procedure..................................32 Post-requisites..................................33 14 Removing the coin-cell battery........................34 Prerequisites..................................34 Procedure..................................34 15 Replacing the coin-cell battery........................36 Procedure..................................36 Post-requisites..................................37 16 Removing the fan............................38 Prerequisites..................................38 Procedure..................................38 17 Replacing the fan............................40 Procedure..................................40 Post-requisites.................................. 41 18 Removing the heat sink..........................42 Prerequisites..................................
Page 5
25 Replacing the touchpad..........................58 Procedure..................................58 Post-requisites................................. 59 26 Removing the speakers..........................60 Prerequisites..................................60 Procedure..................................60 27 Replacing the speakers..........................62 Procedure..................................62 Post-requisites..................................63 28 Removing the I/O board..........................64 Prerequisites..................................64 Procedure..................................64 29 Replacing the I/O board..........................66 Procedure ..................................66 Post-requisites..................................67 30 Removing the display assembly.........................
Page 6
Procedure..................................86 37 Replacing the power button with fingerprint reader................... 88 Procedure ..................................88 Post-requisites..................................89 38 Removing the power-adapter port......................90 Prerequisites..................................90 Procedure..................................90 39 Replacing the power-adapter port......................92 Procedure..................................92 Post-requisites..................................93 40 Removing the palm-rest and keyboard assembly..................94 Prerequisites..................................
Page 7
Procedure..................................112 49 Replacing the display hinges........................114 Procedure ..................................114 Post-requisites.................................115 50 Removing the display cable........................116 Prerequisites..................................116 Procedure..................................116 51 Replacing the display cable........................118 Procedure..................................118 Post-requisites.................................119 52 Removing the display back-cover and antenna assembly................120 Prerequisites..................................120 Procedure..................................120 53 Replacing the display back-cover and antenna assembly................122 Procedure..................................
Page 8
Flea power release................................138 Contents...
Identifier GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8 Status Released Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Identifier GUID-B2521C24-A407-4ABB-8022-6D88B53F0B94 Status Released Before you begin Save and close all open files and exit all open applications. Shut down your computer.
Identifier GUID-06588814-2678-4667-9FF9-C009F4BCE185 Status Released After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer. Replace any media cards, discs, or any other parts that you removed before working on your computer.
Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
tracing is merely weakened and does not immediately produce outward symptoms related to the damage. The weakened trace may take weeks or months to melt, and in the meantime may cause degradation of memory integrity, intermittent memory errors, etc. The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") failure. Perform the following steps to prevent ESD damage: •...
Status Released Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Lifting equipment Adhere to the following guidelines when lifting heavy weight equipment: CAUTION: Do not lift greater than 50 pounds.
Identifier GUID-EA979CC8-84EC-4827-86C4-C80A8C31F4BF Status Released Recommended tools The procedures in this document may require the following tools: • Philips screwdriver #1 • Flat-head screwdriver • Plastic scribe Recommended tools...
Identifier GUID-CC648B28-FBF9-4A6F-BB11-4C6C2FA3D08A Status Released Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.
Page 16
Component Secured to Screw type Quantity Screw image System board Palm-rest and keyboard M2x2 assembly Touchpad Palm-rest and keyboard M2x2 assembly Touchpad (Support Palm-rest and keyboard M2x2.5 brackets) assembly Wireless-card bracket I/O board M2x5 Screw list...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-ABB1E676-BFCA-4C1B-A788-028C4112ACC0 Status Released Procedure Loosen the three captive screws on the base cover.
Page 18
NOTE: The following steps are applicable only if you want to further remove any other component from your computer. Disconnect the battery cable from the system board. Press and hold the power button for 5 seconds to ground the computer and drain the flea power. Removing the base cover...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-0D445AA1-0B47-41FF-B01E-E3A6153DE152 Status Released Procedure Connect the battery cable to the system board, if applicable.
Page 20
Snap the base cover into place. Replace the six screws (M2.5x4) that secure the base cover to the palm-rest and keyboard assembly. Tighten the three captive screws that secure the base cover to the palm-rest and keyboard assembly. Replacing the base cover...
In such an instance, the entire system should be replaced. Contact https://www.dell.com/support assistance and further instructions. • Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers. Identifier GUID-5BAAC44D-C63C-4E84-8264-5FBA1D4F995B Status Released Prerequisites Remove the base cover.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-93862DCE-EDB7-405B-AA5E-E727DAEDEA28 Status Released Procedure Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5BAAC44D-C63C-4E84-8264-5FBA1D4F995B Status Released Prerequisites...
Page 27
Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops Remove the memory module from the memory-module slot. Removing the memory modules...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-FD9F2E29-7BAA-4CD7-9ECF-7AD25D44C337 Status Released Procedure Align the notch on the memory module with the tab on the memory-module slot.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5BAAC44D-C63C-4E84-8264-5FBA1D4F995B Status Released Prerequisites...
Page 30
Remove the screw (M2x3) that secures the wireless-card bracket to the system board. Slide and remove the wireless-card bracket from the wireless card. Disconnect the antenna cables from the wireless card. Slide and remove the wireless card from the wireless-card slot. Removing the wireless card...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-77B661B9-8A04-4DE2-9B54-BF5055720A27 Status Released Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-AC3E24D2-A140-4094-B900-CB91A1778FDD Status Released Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the I/O board.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5BAAC44D-C63C-4E84-8264-5FBA1D4F995B Status Released Prerequisites...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-FBA79CAF-AB2B-4E55-BB9F-B66FE9B92D3D Status Released Procedure Align the screw holes on the fan with the screw holes on to the palm rest and keyboard board assembly.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5BAAC44D-C63C-4E84-8264-5FBA1D4F995B Status Released Prerequisites...
Page 47
Turn the solid-state drive shield/Intel Optane shield over. Remove the screw that secures the solid-state drive/Intel Optane to the solid-state drive shield/Intel Optane shield. Lift the solid-state drive/Intel Optane off the solid-state drive shield/Intel Optane shield. Removing the solid-state drive/Intel Optane memory module...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
Identifier GUID-742603A9-6883-4879-8F67-7C3DC7AFB5AD Status Released Post-requisites Replace the base cover. Replacing the solid-state drive/Intel Optane memory module...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Page 51
Disconnect the interposer from the hard-drive assembly. Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. Lift the hard-drive bracket off the hard drive. Removing the hard drive...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Align the screw holes on the hard-drive assembly with the screw holes on the palm rest and keyboard assembly. Replace the four screws (M2x3) that secure the hard-drive assembly to the palm rest and keyboard assembly. Connect the hard-drive cable to the system board and close the latch to secure the cable. Identifier GUID-56AA2BC3-6EFC-43DA-A65A-1B08AC611390 Status...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-37921292-743B-4ABF-A66A-D7C2C75AAA32 Status Released Prerequisites...
Page 56
Remove the four screws (M2x2) that secure the touchpad to the palm rest and keyboard assembly. Lift the touchpad off the palm rest and keyboard assembly. Removing the touchpad...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-016C4940-59DB-4413-BADF-23A7C8EDFC5D Status Released Procedure...
Place the touchpad bracket into the slot on the palm rest and keyboard assembly. Replace the two screws (M2x2) that secure the touchpad bracket to the palm rest and keyboard assembly. Adhere the tape that secures the touchpad to the palm rest and keyboard assembly. Slide the touchpad cable into its connector on the system board and close the latch to secure the cable.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-E7C727AF-B7E4-4DED-9219-77CA221B429C Status Released Prerequisites...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-B2FDBA12-DA32-49C7-874F-46AAD9CB89BE Status Released Procedure NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers.
Identifier GUID-D27ADFE2-101B-4EF9-8F3B-30AE3EEA6954 Status Released Post-requisites Replace the solid-state drive/Intel Optane. Replace the base cover. Replacing the speakers...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-74E4DADC-5912-4A97-ADEB-944A7DCCC7AE Status Released Prerequisites CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-4CA52E86-EAAB-4B35-889F-73FD6FC2C423 Status Released Procedure Using the alignment posts, place the I/O board on the palm rest and keyboard assembly.
Identifier GUID-7864518D-D6C2-4BBF-B809-30F43CE9380D Status Released Post-requisites Replace the speakers. Replace the solid-state drive/Intel Optane. Replace the base cover. Replacing the I/O board...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-2F418431-DC89-4092-932D-7ADCE3D6EC3A Status Released Prerequisites...
Page 69
Lift the palm-rest and keyboard assembly at an angle. Removing the display assembly...
Page 70
Slide and remove the palm-rest and keyboard assembly off the display assembly. Removing the display assembly...
Page 71
After performing all the above steps, you are left with display assembly. Removing the display assembly...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-099D5A26-2613-471F-A10E-7F32E29235A9 Status Released Procedure...
Replace the four screws (M2.5x4) that secure the display hinges to the system board and I/O board. Route the display cable through the routing guides on the palm-rest and keyboard assembly. Connect the display cable to the system board. Adhere the antenna cables to the system board. Identifier GUID-5C9B0CEC-8A75-4661-B4E8-541F79C41E71 Status...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-DEDE9467-4A02-40A0-9E14-3FFCBE3C3A52 Status Released Prerequisites...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-2625A35B-7915-4836-9349-C655EF4F80AB Status Released Procedure Place the power-button board into the slot on the palm rest and keyboard assembly.
Identifier GUID-7F74A534-6B7E-4C8A-A098-6A9D2FAAA73A Status Released Post-requisites Replace the display assembly. Replace the hard drive. Replace the fan. Replace the wireless card. Replace the battery. Replace the base cover. Replacing the power-button board...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Page 80
Remove the screw (M2x4) that secures the system board to the palm-rest and keyboard assembly. Lift the system board off the palm-rest and keyboard assembly. Removing the system board...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Page 83
Connect the power-adapter port cable and speaker cable to the system board. Slide the power-button board cable into the connector on the system board and close the latch to secure the cable. Slide the finger-print reader cable into the connector on the system board and close the latch to secure the cable. Slide the I/O-board cable into the connector on the system board and close the latch to secure the cable.
Replace the base cover. Identifier GUID-C264FC4F-B5CD-4F08-9183-CB9FC26A5E6A Status Released Entering the Service Tag in the BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed to enter the BIOS setup program. Replacing the system board...
Page 85
Navigate to the Main tab and enter the Service Tag in the Service Tag Input field. NOTE: Service tag is the alphanumeric identifier located at the back side of your computer. Replacing the system board...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader.
Page 87
Removing the power button with fingerprint reader...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader.
Identifier GUID-7580A63C-B3E6-4261-8D49-68229391D852 Status Released Post-requisites Replace the system board. Replace the display assembly. Replace the hard drive. Replace the solid-state drive/Intel Optane. Replace the heat sink. Replace the fan. Replace the wireless card. Replace the memory modules. Replace the battery. Replace the base cover.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5C699FFD-CEA2-401A-94C5-BC49BBB06ED6 Status Released Prerequisites...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-D624BB3E-2596-4949-B5C9-75E580DF8189 Status Released Procedure Place the power-adapter port into the slot on the palm rest and keyboard assembly.
Identifier GUID-7580A63C-B3E6-4261-8D49-68229391D852 Status Released Post-requisites Replace the system board. Replace the display assembly. Replace the hard drive. Replace the solid-state drive/Intel Optane. Replace the heat sink. Replace the fan. Replace the wireless card. Replace the memory modules. Replace the battery. Replace the base cover.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-2FCDC0B4-E2AF-4ED6-8197-48581651540A Status Released Prerequisites...
Page 95
Removing the palm-rest and keyboard assembly...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-2E7780E2-FBFF-433C-B144-5ACCA61E38C4 Status Released Procedure Place the palm-rest and keyboard assembly on a flat surface.
Identifier GUID-AB51F7DF-905A-4421-963F-120B41844954 Status Released Post-requisites Replace the power-adapter port. Replace the power button with fingerprint reader (optional). Replace the system board. Replace the power-button board(optional). Replace the display assembly. Replace the board. Replace the speakers. Replace the touchpad. Replace the hard drive.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-456EDDEB-D417-4E75-A8DD-091CFDD6AB7F Status Released Prerequisites...
Page 99
Pry the display bezel to release it from the display back-cover and antenna assembly. Lift the display bezel off the display back-cover and antenna assembly. Removing the display bezel...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-7A0CC384-554A-44B7-BF61-ADFDF2303835 Status Released Procedure Align the display bezel with the display back-cover and antenna assembly, and then gently snap the display bezel into place.
Identifier GUID-54DE3F9D-AC0B-4F47-8B02-CD7EA27971F4 Status Released Post-requisites Replace the display assembly. Replace the fan. Replace the wireless card. Replace the base cover. Replacing the display bezel...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-192E8369-968E-47C8-A1F9-23242EFA3416 Status Released Prerequisites...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-31BF8C66-2007-41D8-BAAA-895F2E8EBD9C Status Released Procedure Connect the camera cable to the camera module.
Identifier GUID-9081541E-A8B5-4F22-BFBA-75EA51DBF7EA Status Released Post-requisites Replace the display bezel. Replace the display assembly. Replace the fan. Replace the wireless card. Replace the base cover. Replacing the camera...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-192E8369-968E-47C8-A1F9-23242EFA3416 Status Released Prerequisites...
Page 108
Peel the tape that secures the display cable to the back of the display panel. Lift the latch and disconnect the display cable from the display-panel cable connector. Lift the display panel away from the display back-cover and antenna assembly. Removing the display panel...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-7A0D2040-B2EF-418A-BCDA-B41D69A54F8C Status Released Procedure Place the display panel on a flat and clean surface.
Page 110
Turn the display panel over and place it on the display back-cover and antenna assembly. Align the screw holes on the display panel with the screw holes on the display back-cover and antenna assembly. Replace the screws that secure the display panel to the display back-cover and antenna assembly. Replacing the display panel...
Identifier GUID-9081541E-A8B5-4F22-BFBA-75EA51DBF7EA Status Released Post-requisites Replace the display bezel. Replace the display assembly. Replace the fan. Replace the wireless card. Replace the base cover. Replacing the display panel...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-192E8369-968E-47C8-A1F9-23242EFA3416 Status Released Prerequisites...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-76D45286-5475-42CF-AD68-E22261419D15 Status Released Procedure Align the screw holes on the hinges and brackets with the screw holes on the display back-cover and antenna assembly.
Identifier GUID-9081541E-A8B5-4F22-BFBA-75EA51DBF7EA Status Released Post-requisites Replace the display bezel. Replace the display assembly. Replace the fan. Replace the wireless card. Replace the base cover. Replacing the display hinges...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-F4533516-1F76-439F-89C6-2C6361954C8A Status Released Prerequisites...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-98F9A860-08F2-42C9-8309-52AAC250BF83 Status Released Procedure Place the display cable and camera cable on the display back-cover and antenna assembly.
Identifier GUID-12C8CE4E-E4C5-4E96-9108-F69283934795 Status Released Post-requisites Replace the display hinges. Replace the display panel. Replace the camera. Replace the display bezel. Replace the display assembly. Replace the fan. Replace the wireless card. Replace the base cover. Replacing the display cable...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-430D15F5-B89A-4521-94BC-9786FDC78687 Status Released Prerequisites...
Page 121
Removing the display back-cover and antenna assembly...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-539944E4-AC09-49E9-B9E7-E145038C9DAD Status Released Procedure Place the display back-cover and antenna assembly on a clean and flat surface.
Page 123
Replace the display bezel. Replace the display assembly. Replace the fan. Replace the wireless card. Replace the base cover. Replacing the display back-cover and antenna assembly...
Identifier GUID-C959B142-CF42-4306-A9EA-A640C509AB98 Status Released Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Identifier GUID-925A39C4-0B26-40F8-9404-94B0BFCC4742 Status Released Video drivers In the Device Manager, check if the video driver is installed.
Identifier GUID-E13FC788-9CE7-4370-AFF0-51C6169ADAC3 Status Released Intel Virtual Button driver In the Device Manager, check if the Intel Virtual Button driver is installed. Install the driver updates from www.dell.com/support. Identifier GUID-543661C6-4009-4F1B-BB4F-6CF5FF28149D Status Released Wireless and Bluetooth drivers In the Device Manager, check if the network card driver is installed.
Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.
Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
Page 128
General-System Information Manufacture Date Displays the manufacture date of the computer. Ownership Date Displays the ownership date of the computer. Express Service Code Displays the express service code of the computer. Memory Information Memory Installed Displays the total computer memory installed. Memory Available Displays the total computer memory available.
Page 129
General-System Information Boot List Option Displays the available boot options. Advanced Boot Options Enable Legacy Option ROMs Enable or disable the Legacy Option ROMs. Enable UEFI Network Stack Enable or disable the UEFI Network Stack. Enable Attempt Legacy Boot Enable or disable Legacy Boot. UEFI Boot Path Security Enable or disable the system to prompt the user to enter the Admin password when booting a UEFI boot path from the F12 boot menu.
Page 130
Security Password Bypass Bypass the System (Boot) Password and the internal HDD password prompts during a system restart. Password Change Enable or disable changes to the System and Hard Disk passwords when an administrator password is set. Non-Admin Setup Changes Determines whether changes to the setup option are permitted when an administrator password is set.
Page 131
Intel Software Guard Extensions Default: Enabled. Power Management AC Behavior Enables the system to turn on automatically, when AC power is supplied. Enable Intel Speed Shift Technology Enable or disable Intel Speed Shift Technology. Auto On Time Enable to set the computer to turn on automatically every day or on a preselected date and time.
Connect the battery cable to the system board. Replace the base cover. Identifier GUID-5941E06E-ABCB-4468-ACE5-D51EF6AAA083 Status Released Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. System setup...
Page 133
NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application. System setup...
Copy the BIOS setup program file to the bootable USB drive. Connect the bootable USB drive to the computer that needs the BIOS update. Restart the computer and press F12 when the Dell logo is displayed on the screen. Boot to the USB drive from the One Time Boot Menu.
Released Running the ePSA diagnostics Turn on your computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. Click the arrow at the bottom left corner. Diagnostics front page is displayed.
Page 136
Hard-drive activity light Turns on when the computer reads from or writes to the hard drive. NOTE: Hard-drive activity light is supported only on computers shipped with hard drive. Power and battery-status light Indicates the power and battery-charge status Solid white — Power adapter is connected and the battery has more than 5 percent charge. Amber —...
Caps Lock status light: Indicates whether Caps Lock is enabled or disabled. • Solid white — Caps Lock enabled. • Off — Caps Lock disabled. Identifier GUID-FE39A314-6129-4A79-A5FA-B69617360582 Status Released Enabling Intel Optane memory On the taskbar, click the search box, and then type Intel Rapid Storage Technology. Click Intel Rapid Storage Technology.
Page 138
Turn off the wireless router. Wait for 30 seconds. Turn on the wireless router. Turn on the modem. Turn on your computer. Identifier GUID-8CEF1F7A-1327-43EB-9E2E-8EC169AEFE4A Status Released Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed.