Step 1: If you have any sofware firewalls installed (Norton, McAfee, Kaspersky), try
temporarily disabling them and running the wizard again.
Step 2: Ensure you are running the latest setup wizard. Please visit h^p://mydlink.com/
support to download the latest version for your mydlink camera.
Step 3: Check your web browser seNngs. Ensure that the security level is set to Medium-‐
high or Medium. (If set to High, temporarily lower unBl setup is complete)
•Open your browser (this example uses Internet Explorer®)
•Click the SeNngs icon, then Internet OpBons
•Click on the Security tab. Use the slider to drag the firewall security level down to a lower
seNng. Click OK to confirm the changes.
Note: It is advisable to return the security seNng to its original level once the installaBon has
been successfully completed.