Troubleshooting - Sony SCEH-00075 User Manual

14. Troubleshooting

My headset stopped responding.
My headset is stuck in pairing mode
(power and mic muting indicators flash alternately
in green and red) and cannot be powered off.
The PS3™ system's advanced headset features
do not work.
Audio quality is poor.
In HQ mode, there is audio latency.
My headset does not work with my phone.
My phone did not locate the headset.
I am trying to pair my headset with a phone
and cannot enter the PIN code.
Pair (register) the headset again with the PS3™
system using automatic mode.
Hint
Remove the headset from the list of registered devices,
and then repeat the pairing process.
Pair (register) the headset again with the PS3™
system using automatic mode.
Hint
Remove the headset from the list of registered devices
and then repeat the pairing process.
Make sure you pair the headset using automatic
mode, not Bluetooth
®
the PS3™ system software is version 2.50 or later.
See "5.1 Pairing with the PS3™ system: automatic
mode".
Make sure that the headset is placed correctly in
your ear with the boom pointing toward the corner
of your mouth. See "9.1 Adjusting the
Some games may exhibit long audio latency in HQ
mode. Try turning off HQ mode.
Verify that your phone supports Bluetooth
Make sure the headset is fully charged.
Make sure the headset is paired with the phone you
are trying to use.
See "5.3 Pairing with a mobile
Verify that your phone supports Bluetooth
Turn both your phone and headset off and on, and
then repeat the pairing process.
Turn both your phone and headset off and on, and
then repeat the pairing process.
Enter 0000 as the PIN code or pass key.
discovery mode. Check that
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