Sony A845 Operation Manual page 120

10
10
Troubleshooting
There is no sound from the right channel of the headphones.
Or the right channel sound is heard from both sides of the headphones.
 The headphone plug is not fully inserted.
 If the headphones are not connected correctly, sound will not be output properly.
Insert the headphone plug into the jack until it clicks (  p. 6).
Playback has stopped suddenly.
 The remaining battery power is insufficient.
 Charge the battery by connecting the player to a running computer (  p. 19).
 The songs or video files that cannot be played are played.
 Play back another song or video file.
Thumbnails (such as cover arts) are not displayed.
 Songs of a file format supported by the player do not have cover art information.
Thumbnails are displayed only when songs have cover art information and whose
file format is supported by the player.
 Transfer again using Windows Media Player 11, or another transfer capable
software.
 Thumbnail name does not match its video, or the video is not in the correct
location.
 Place a JPEG file of the same name as the video into the folder under the
[VIDEO] folder.
 If photos do not have thumbnails that comply with Exif file format, the thumbnails
cannot be displayed.
The player's power turned off, and then on again.
 If a malfunction occurs, the player turns off, and then on again automatically.
The player does not work properly.
 The computer was started or restarted with the player connected to it.
 Reset the player by pressing the RESET button of the player. Disconnect the
player when you start or restart the computer.