Dell Inspiron 7591 Service Manual
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Dell Inspiron 7591 Service Manual

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Inspiron 7591
Service Manual
Regulatory Model: P83F
Regulatory Type: P83F001

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Summary of Contents for Dell Inspiron 7591

  • Page 1 Inspiron 7591 Service Manual Regulatory Model: P83F Regulatory Type: P83F001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Safety instructions........................6 Before working inside your computer..........................6 Before you begin ................................7 Electrostatic discharge—ESD protection.......................... 7 ESD field service kit ................................7 Transporting sensitive components............................ 8 After working inside your computer............................ 8 2 Removing and installing components..................... 9 Recommended tools................................9 Screw list....................................
  • Page 4 Installing the CPU fan..............................31 Heat sink....................................32 Removing the heat sink—UMA...........................32 Installing the heat sink—UMA............................. 33 Removing the heat sink—discrete..........................34 Installing the heat sink—discrete..........................34 Coin-cell battery.................................. 35 Removing the coin-cell battery............................35 Installing the coin-cell battery............................36 I/O board....................................37 Removing the I/O board...............................
  • Page 5 Running the ePSA diagnostics.............................68 System diagnostic lights..............................68 Recovering the operating system............................. 69 Enabling Intel Optane memory............................69 Disabling Intel Optane memory............................70 Flashing BIOS (USB key)..............................70 Flashing the BIOS................................70 Flea power release................................70 Wi-Fi power cycle.................................71 6 Getting help and contacting Dell....................72 Contents...

  • Page 6: Safety Instructions

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 7: Before You Begin

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 8: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 9: Removing And Installing Components

    Removing and installing components Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver #1 • Flat-head screwdriver • Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box.

  • Page 10: Base Cover

    Component Secured to Screw type Quantity Screw image Power-adapter port Palm-rest and keyboard M1.2x2 assembly Power button and optional Palm-rest and keyboard M1.6x2 fingerprint reader assembly GPU fan Palm-rest and keyboard M2x4 assembly M.2 2280 Solid-state drive System board M2x4 M.2 2230 Solid-state drive Palm-rest and keyboard M2x4 assembly...
  • Page 11 1. Remove the five screws (M2x5) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the three captive screws that secure the base cover to the palm-rest and keyboard assembly. 3. Pry open the base cover starting from the top-center edge of the palm-rest and keyboard assembly and follow the "guidance line" indicated in the image to remove the base cover.

  • Page 12: Installing The Base Cover

    Installing the base cover If you are replacing a component, remove the existing component before performing the installation procedure. The figure indicates the location of the base cover and provides a visual representation of the installation procedure. 1. Place the base cover on the palm-rest and keyboard assembly, and snap the base cover into place. 2.

  • Page 13: Removing The 3-Cell Battery

    • Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and resellers. Removing the 3-cell battery NOTE: The battery type in your computer varies depending on the configuration ordered. 1. Follow the procedure in Before working inside your computer.

  • Page 14: Removing The 6-Cell Battery

    1. Place the battery on the palm-rest and keyboard assembly and align the screw holes on the battery with the screw holes on the palm- rest and keyboard assembly. 2. Install the four screws (M2x4) that secure the battery to the system board and palm-rest and keyboard assembly. 3.

  • Page 15: Installing The 6-Cell Battery

    1. Disconnect the battery cable from the system board. 2. Remove the seven screws (M2x4) that secure the battery to the palm-rest and keyboard assembly. 3. Lift the battery off the palm-rest and keyboard assembly. Installing the 6-cell battery If you are replacing a component, remove the existing component before performing the installation procedure. The figure indicates the location of the battery and provides a visual representation of the installation procedure.

  • Page 16: Memory Modules

    1. Place the battery on the palm-rest and keyboard assembly and align the screw holes on the battery with the screw holes on the palm- rest and keyboard assembly. 2. Replace the seven screws (M2x4) to secure the battery to the system board and palm-rest and keyboard assembly. 3.

  • Page 17: Installing The Memory Modules

    1. Lift the mylar and use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 2. Slide and remove the memory module off the memory module slot on the system board. Installing the memory modules If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 18: Wlan Card

    3. Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1. Connect the battery cable. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.

  • Page 19: Solid-State Drive

    1. Align the notch on the WLAN card with the tab on the WLAN card slot and insert the WLAN card at an angle into the WLAN card slot. 2. Connect the antenna cables to the WLAN card. 3. Align and place the WLAN card bracket on the WLAN card. 4.

  • Page 20: Installing The M.2 2280 Solid-State Drive

    1. Remove the two screws (M2x4) that secure the solid-state drive module shield to the palm-rest and keyboard assembly. 2. Slide and remove the solid-state drive module shield from the solid-state drive slot. 3. Slide and remove the solid-state drive module from the solid-state drive slot. Installing the M.2 2280 solid-state drive If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 21: Removing The M.2 2230 Solid-State Drive

    The figure indicates the location of the solid-state drive and provides a visual representation of the installation procedure: 1. If required, align the solid-state drive bracket to accommodate the M.2 2280 solid-state drive. 2. Align the notch on the solid-state drive module with the tab on the solid-state drive slot. 3.

  • Page 22: Installing The M.2 2230 Solid-State Drive

    1. Remove the screw (M2x4) that secures the solid-state drive to the palm-rest and keyboard assembly. 2. Slide and remove the solid-state drive module from the solid-state drive slot on the system board. Installing the M.2 2230 solid-state drive If you are replacing a component, remove the existing component before performing the installation procedure. The figure indicates the location of the solid-state drive bracket and provides a visual representation of the bracket alignment procedure to accommodate the M.2 2230 solid-state drive.

  • Page 23: Removing The M.2 2280 Pcie Solid-State Drive

    1. If required, align the solid-state drive bracket to accommodate the M.2 2230 solid-state drive. 2. Align the notch on the solid-state drive module with the tab on the solid-state drive slot. 3. Slide the solid-state drive module firmly into the solid-state drive slot at an angle. 4.

  • Page 24: Installing The M.2 2280 Pcie Solid-State Drive

    1. Remove the screw (M2x4) that secures the solid-state drive to the system board. 2. Slide and remove the solid-state drive module from the solid-state drive slot on the system board. Installing the M.2 2280 PCIe solid-state drive If you are replacing a component, remove the existing component before performing the installation procedure. The figure indicates the location of the M.2 2280 PCIe solid-state drive and provides a visual representation of the installation procedure: 1.

  • Page 25: Hard Drive

    1. Connect the battery cable. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Hard drive Removing the hard drive 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover.

  • Page 26: Installing The Hard Drive

    1. Open the latch and disconnect the hard-drive cable from the system board. 2. Remove the three screws (M2x4) that secure the hard-drive bracket to the palm-rest and keyboard assembly. 3. Lift the hard-drive assembly, along with its cable, off the palm-rest and keyboard assembly. 4.

  • Page 27: Speakers

    1. Place the hard drive into the hard-drive bracket. 2. Align the screw holes on the hard-drive bracket with the screw holes on the hard drive, and then replace the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 3.

  • Page 28: Installing The Speakers

    1. Disconnect the speaker cable from the system board. 2. Note the routing of the speaker cable and remove the speaker cable from the routing guides on the palm-rest and keyboard assembly. NOTE: Note the position of the rubber grommets before lifting the speakers. 3.

  • Page 29: Graphics Processing Unit (Gpu) Fan

    1. Using the alignment posts and rubber grommets, place the speakers in the slots on the palm-rest and keyboard assembly. 2. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. 3. Connect the speaker cable to the system board. 1.

  • Page 30: Installing The Gpu Fan

    1. Remove the two (M2x4) screws that secure the GPU fan to the palm-rest and keyboard assembly. 2. Disconnect the GPU fan cable from the system board. 3. Slide and lift the GPU fan off the palm-rest and keyboard assembly. Installing the GPU fan If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 31: Cpu Fan

    3. Replace the two (M2x4) screws to secure the GPU fan to the palm-rest and keyboard assembly. 4. Connect the GPU fan cable to the system board. 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.

  • Page 32: Heat Sink

    1. Slide and place the CPU fan on the palm-rest and keyboard assembly. 2. Align the screw holes on the CPU fan with the screw holes on the palm-rest and keyboard assembly. 3. Replace the two (M2x4) screws to secure the CPU fan to the palm-rest and keyboard assembly. 4.

  • Page 33: Installing The Heat Sink-Uma

    1. In sequential order (as indicated on the heat sink), loosen the four captive screws that secure the heat sink to the system board. 2. Lift and remove the heat sink off the palm-rest and keyboard assembly. Installing the heat sink—UMA If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 34: Removing The Heat Sink-Discrete

    2. Install the fan. 3. Install the battery. 4. Install the base cover. 5. Follow the procedure in After working inside your computer. Removing the heat sink—discrete NOTE: The heat sink type in your computer varies depending on the configuration ordered. 1.

  • Page 35: Coin-Cell Battery

    1. Place the heat sink on the system board and align the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (as indicated on the heat sink), tighten the seven captive screws that secure the heat sink to the system board. 1.

  • Page 36: Installing The Coin-Cell Battery

    1. Disconnect the coin-cell battery cable from the I/O board. 2. Peel the coin-cell battery off the palm-rest and keyboard assembly. Installing the coin-cell battery If you are replacing a component, remove the existing component before performing the installation procedure. The figure indicates the location of the coin-cell battery and provides a visual representation of the installation procedure.

  • Page 37: I/O Board

    1. Adhere the coin-cell battery to the slot on the palm-rest and keyboard assembly. 2. Route the coin-cell battery cable as illustrated and connect it to the I/O board. 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.

  • Page 38: Installing The I/O Board

    1. Open the latch and disconnect the I/O-board cable from the I/O board. 2. Open the latch and disconnect the fingerprint reader cable from the I/O board. 3. Disconnect the coin-cell battery cable from the I/O board. 4. Remove the three screws (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 5.
  • Page 39 1. Place the I/O board on the palm-rest and keyboard assembly. 2. Align the screw holes on the I/O board with the screw holes on the palm-rest and keyboard assembly. 3. Replace the three screws (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 4.

  • Page 40: Power Button With Optional Fingerprint Reader

    Power button with optional fingerprint reader Removing the power button and optional fingerprint reader 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the WLAN card. 5. Remove the fan.

  • Page 41: Power-Adapter Port

    1. Using the alignment post, place the power button with optional fingerprint reader on the palm-rest and keyboard assembly. 2. Replace the two screws (M1.2x2) to secure the power button with optional fingerprint reader to the palm-rest and keyboard assembly. 1.

  • Page 42: Installing The Power-Adapter Port

    1. Remove the three screws (M2.5x5) that secure the left display hinge to the palm-rest and keyboard assembly. 2. Open the display hinges at an angle of 90 degrees. 3. Remove the screw (M2x4) that secures the power-adapter port to the palm-rest and keyboard assembly. 4.

  • Page 43: Touchpad

    1. Connect the power-adapter port cable to the system board. 2. Replace the screw (M2x4) that secures the power-adapter port to the palm-rest and keyboard assembly. 3. Using the alignment posts, close the display hinges. 4. Replace the three screws (M2.5x5) that secure the left display hinge to the system board. 1.

  • Page 44: Installing The Touchpad

    1. Remove the three (M2x3) screws that secure the touchpad bracket to the palm-rest and keyboard assembly. 2. Lift the touchpad bracket off the palm-rest and keyboard assembly. 3. Open the latch and disconnect the touchpad cable from the system board. 4.

  • Page 45: Display Assembly

    1. Align and place the touchpad into the slot on the palm-rest and keyboard assembly. 2. Replace the two (M1.6x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 3. Slide the touchpad cable onto its connector on the system board and close the latch to secure the cable. 4.
  • Page 46 The figure indicates the location of the display assembly and provides a visual representation of the removal procedure. Removing and installing components...
  • Page 47 1. Locate the display cable and display hinges on your computer. 2. Peel the tape that secures the display cable to the system board. 3. Open the latch and disconnect the display cable from the system board. 4. Remove the three screws (M2.5x5) that secure the left-display hinge to the system board. 5.

  • Page 48: Installing The Display Assembly

    Installing the display assembly If you are replacing a component, remove the existing component before performing the installation procedure. The figure indicates the location of the component and provides a visual representation of the installation procedure. Removing and installing components...

  • Page 49: Display Bezel

    1. Place the display assembly on a clean and flat surface. 2. Align and place the palm-rest and keyboard assembly on the display assembly. 3. Using the alignment posts, close the display hinges. 4. Replace the three screws (M2.5x5) that secure the left-display hinge to the system board. 5.

  • Page 50: Installing The Display Bezel

    5. Remove the display assembly. The figure indicates the location of the display bezel and provides a visual representation of the removal procedure. 1. Carefully pry the edges of the display bezel off the display back-cover and antenna assembly. 2. Remove the display bezel off the display back-cover and antenna assembly. Installing the display bezel If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 51: System Board

    Align the display bezel with the display back-cover and antenna assembly, and gently snap the display bezel into place. 1. Install the display assembly. 2. Install the WLAN card. 3. Install the battery. 4. Install the base cover. 5. Follow the procedure in After working inside your computer.
  • Page 52 The figure indicates the location of the system board and provides a visual representation of the removal procedure. Removing and installing components...
  • Page 53 Removing and installing components...

  • Page 54: Installing The System Board

    1. Open the latch and disconnect the I/O-board cable from the system board. 2. Disconnect the power-adapter cable from the system board. 3. Disconnect the speaker cable from the system board. 4. Open the latch and disconnect the touchpad cable from the system board. 5.
  • Page 55 Removing and installing components...
  • Page 56 Removing and installing components...
  • Page 57 1. Slide the ports on the system board into the slots on the palm-rest and keyboard assembly and align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 2. Replace the six screws (M2x4) that secure the system board to the palm-rest and keyboard assembly. 3.

  • Page 58: Palm-Rest And Keyboard Assembly

    Palm-rest and keyboard assembly Removing the palm-rest and keyboard assembly 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the WLAN card. 5. Remove the hard drive. 6. Remove the fan.
  • Page 59 Place the palm-rest and keyboard assembly on a flat surface. 1. Install the system board. 2. Install the touchpad. 3. Install the power-adapter port. 4. Install the power button with fingerprint reader. 5. Install the board. 6. Install the display assembly.

  • Page 60: Device Drivers

    Device drivers Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Video drivers In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support.

  • Page 61: System Setup

    Entering BIOS setup program 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.

  • Page 62: Boot Sequence

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 63 General-System Information Core Count Displays the number of cores on the processor. Processor ID Displays the processor identification code. Current Clock Speed Displays the current processor clock speed. Minimum Clock Speed Displays the minimum processor clock speed. Maximum Clock Speed Displays the maximum processor clock speed.
  • Page 64 System Configuration Enable USB Boot Support Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. Enable External USB Port Enable or disable booting from USB mass storage devices connected to external USB port.
  • Page 65 Table 7. System setup options—Intel Software Guard Extensions menu Intel Software Guard Extensions Intel SGX Enable Enable or disable Intel Software Guard Extensions. Enclave Memory Size Set the Intel Software Guard Extensions Enclave Reserve Memory Size. Performance Multi Core Support Enable multiple cores.

  • Page 66: Clearing Cmos Settings

    SupportAssist System Resolution Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. SupportAssist OS Recovery Enable or disable the boot flow for SupportAssist OS Recovery tool in the even of certain system errors.

  • Page 67: Clearing Bios (System Setup) And System Passwords

    Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 68: Troubleshooting

    Running the ePSA diagnostics 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner.

  • Page 69: Recovering The Operating System

    You can also download it from the Dell Support site to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 70: Disabling Intel Optane Memory

    4. Connect the bootable USB drive to the computer that needs the BIOS update. 5. Restart the computer and press F12 when the Dell logo is displayed on the screen. 6. Boot to the USB drive from the One Time Boot Menu.

  • Page 71: Wi-Fi Power Cycle

    3. Remove the battery. 4. Press and hold the power button for 15 seconds to drain the flea power. 5. Replace the battery. 6. Replace the base cover. 7. Turn on your computer. Wi-Fi power cycle If your computer is unable to access the Internet due to Wi-Fi connectivity issues a Wi-Fi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a Wi-Fi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device.

  • Page 72: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 14. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips Contact Support In Windows search, type Contact Support, and press Enter.

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