Troubleshooting – Frequently Asked Questions
If you cannot perform a HotSync operation
Check that the device driver is working properly
Under Windows 2000 Professional
1
Right-click the My Computer icon and then click Properties from
the shortcut menu.
2
Click the Hardware tab and then click the Device Manager
button.
3
Click
the of Port (COM & LPT).
4
Press the HotSync button on the cradle.
5
Click USB Switcher in the Windows task tray and then select Exit
from the shortcut menu.
6
Right-click SonyPEG (COM*) and then select Remove while
SonyPEG (COM*) is displayed.
7
Click OK and then remove your CLIE handheld from the cradle.
8
Perform a soft reset of your CLIE handheld.
9
Restart your computer.
10
Place your CLIE handheld on the cradle and then press the
HotSync button.
Chapter6
Additional information
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