Troubleshooting - Sony KDP 57XBR2 Operating Instructions Manual

Other Information

Troubleshooting

If, after reading these operating instructions, you have additional questions related to the use of
your Sony television, please call our Customer Information Services Center at 1-800-222-SONY
(7669) (U.S. residents only) or (416) 499-SONY (7669) (Canadian residents only).
Problem
No picture
(screen not lit),
no sound
Remote control
does not operate
Dark, poor or no
picture (screen lit),
good sound
Good picture,
no sound
Cannot receive upper
channels (UHF) when
using an antenna
No color
Only snow and noise
appear on the screen
Picture is displayed, but
snow or noise is obvious
Only a black screen
appears
74
Possible Remedies
Make sure the projection TV's power cord is connected securely to
the wall outlet.
If your projection TV does not turn on, and a red light keeps
flashing, your projection TV may need service. Call your local Sony
Service Center.
Push the power button on the front of the projection TV.
Check to see if the TV/VIDEO setting is correct: when watching TV,
set to TV. When watching connected equipment, set to VIDEO 1, 2, 3,
4, 5 or 6, as appropriate.
Try another channel (it could be station trouble).
Batteries could be weak. Replace the batteries.
Press TV (FUNCTION) when operating the projection TV.
Make sure the projection TV's power cord is connected securely to
the wall outlet.
Locate the projection TV at least 3-4 feet away from fluorescent
lights.
Check the orientation of the batteries.
Adjust the Picture setting in the Video menu (see page 52).
Adjust the Brightness setting in the Video menu (see page 52).
Check antenna/cable connections.
Press MUTING so that Muting disappears from the screen (see page 4).
Use Auto Program in the Channel Setup menu to add receivable
channels that are not presently in memory (see page 58).
Adjust the Color settings in the Video menu (see page 53).
Check the antenna/cable connections.
Try another channel (it could be station trouble).
Press ANT to change the input mode (see page 4).
Try setting the Picture Mode to Game (see page 52).
Indicates there is no signal for the digital channel you are tuned to.