Huawei Sunrise Internet Box 5G User Manual
  1. Manuals
  2. Brands
  3. Huawei Manuals
  4. Gateway
  5. Sunrise Internet Box 5G
  6. User manual

Huawei Sunrise Internet Box 5G User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Sunrise
Internet Box 5G
User manual
Sunrise Internet Box 5G User Manual
Page 1

Advertisement

Table of Contents
loading

Related Manuals for Huawei Sunrise Internet Box 5G

Summary of Contents for Huawei Sunrise Internet Box 5G

  • Page 1 Sunrise Internet Box 5G User manual Sunrise Internet Box 5G User Manual Page 1...
  • Page 2 How to use this Document? Section 1 Presentation of the Sunrise Internet Box 5G Section 2 Description and hardware installation of the Sunrise Internet Box 5G Section 3 Configuration of the Sunrise Internet Box 5G Section 4 FAQ and Troubleshooting...

  • Page 3: Table Of Contents

    2 Description and hardware installation of the Sunrise Internet Box 5G ......11 2.1 Connectors and buttons ..........................11 2.2 Installing Sunrise Internet Box 5G ......................... 13 2.2.1 Installing and connecting your Sunrise Internet Box 5G with Wi-Fi Network ........13 2.2.2 SIM Card ............................... 15 3 Configuration ..........................16 3.1 Setup Wizard ..............................
  • Page 4 4.1.5 What is the daily power consumption of my Sunrise Internet Box 5G? ..........87 4.1.6 Why does the Sunrise Internet Box 5G become hot after a while? Does that affect the usage? ... 88 4.1.7 What does the Hi/WPS button do? ......................88 4.1.8 What does an external antenna port do? ....................
  • Page 5 4.2.4 How do I set parental controls on my Sunrise Internet Box 5G? ............96 4.2.5 How can I use WPS PBC to connect a device to my Sunrise Internet Box 5G's Wi-Fi network? ..97 4.2.6 How can I use WPS PIN to connect a device to my Sunrise Internet Box 5G's Wi-Fi network? ..98 4.2.7 How do I view the connected device information? ................
  • Page 6 List of figures Figure 1 Home Network Overview ....................... 10 Figure 2 Sunrise Internet Box 5G connectors and buttons ..............11 Figure 3 Installing Sunrise Internet Box 5G (1) ..................13 Figure 4 Installing Sunrise Internet Box 5G (2) ..................13 Figure 5 Installing Sunrise Internet Box 5G (3) ..................
  • Page 7 Figure 52 Language Settings ....................... 75 Figure 53 Changing the Password ....................... 76 Figure 54 Restoring Default Settings ....................77 Figure 55 Rebooting the Sunrise Internet Box 5G ................78 Figure 56 Ping Test ..........................79 Figure 57 Traceroute Test ........................80 Figure 58 System Logs ........................
  • Page 8 Figure 75 Devices Management ......................100 Figure 76 Internet Connection (APN) ....................101 Figure 77 Internet Connection Profile Management ................102 Figure 78 Data Usage Limit (Statistics) ....................103 Figure 79 Mobile Network Usage Limit ....................104 Sunrise Internet Box 5G User Manual Page 8...

  • Page 9: Introduction

    Introduction The Sunrise Internet Box 5G is a 5G wireless gateway for multiple users in household or small office environments. It enables users to access the Internet with optionally voice services. The Sunrise Internet Box 5G supports 3GPP Release 15 with UE downlink category 19 and uplink category 13.

  • Page 10: Figure 1 Home Network Overview

    Figure 1 Home Network Overview Sunrise Internet Box 5G User Manual Page 10...

  • Page 11: Description And Hardware Installation Of The Sunrise Internet Box 5G

    Description and hardware installation of the Sunrise Internet Box 2.1 Connectors and buttons Figure 2 Sunrise Internet Box 5G connectors and buttons Item Meaning Press and hold the Power button for 2 or more seconds to switch the 1. Power button Sunrise Internet Box 5G on/off RJ45 connector: Connect to devices over an Ethernet connection.
  • Page 12 Off: Wi-Fi is disabled Steady green: Strong Steady yellow: Moderate 9. 4G signal Steady red: Weak indicator Off: The Sunrise Internet Box 5G failed to recognize the SIM card Steady green: Strong 10. 5G signal Steady yellow: Moderate indicator Steady red: Weak Off: No 5G signal 11.

  • Page 13: Installing Sunrise Internet Box 5G

    This will help to get the best possible signal. Figure 3 Installing Sunrise Internet Box 5G (1) Plug in the power cable. Turn on the Sunrise Internet Box 5G. To do so, press the ON/OFF button for three seconds. As soon as the Sunrise Internet Box 5G lights up in blue, it is switched on.

  • Page 14: Figure 5 Installing Sunrise Internet Box 5G (3)

    Meaning Steady green: Strong Steady yellow: Moderate 4G signal indicator Steady red: Weak Off: The Sunrise Internet Box 5G failed to recognize the SIM card. Steady green: Strong Steady yellow: Moderate 5G signal indicator Steady red: Weak Off: No 5G signal Now connect your mobile device to the Wi-Fi network and start surfing at the highest speed.

  • Page 15: Sim Card

    PIN free SIM card is already preinstalled into Sunrise Internet Box 5G (type nano-SIM) Please note that:  provided SIM is paired / locked to Sunrise Internet Box 5G and it cannot be used with any other device  Sunrise Internet Box 5G will, work only with Sunrise provided SIM cards (SIM card replacement is not allowed) To remove the SIM card, gently press the SIM card in until it clicks.

  • Page 16: Configuration

    Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in to your Sunrise Internet Box 5G's web-based management page. Please refer to the label on the bottom of the Sunrise Internet Box 5G for the default password. You would have to change default password with the first log-in 3.1 Setup Wizard...

  • Page 17: Device Management

    From the Online device user can edit the name of Device Step 5 From the Internet Access list, user can enable or disable the Internet access permission for the selected device for both online and offline devices ----End Figure 8 Devices Management Page 17 Sunrise Internet Box 5G User Manual...

  • Page 18: Connection

    3.3 Connection 3.3.1 Mobile Network Settings Before using the Sunrise Internet Box 5G to access the Internet, configure mobile network settings. Disclaimer: Please note that traffic from Sunrise Internet Box 5G to Internet is NAT-ed, As a consequence there may be limitations with remote connections to the Sunrise Internet Box 5G (e.g.

  • Page 19: Vpn* (Not Supported Sunrise Service)

    Sunrise Customer Services support 3.4.1 Checking VPN Status User can check VPN connection status on your Sunrise Internet Box 5G. Virtual Private Network (VPN) is a technology that extends a private network across a public network. It employs security technologies such as encryption and authentication to ensure your data privacy and security.
  • Page 20 Parameter Description PPP user name Provided by your VPN server provider PPP password Provided by your VPN server provider ----End Sunrise Internet Box 5G User Manual Page 20...

  • Page 21: Traffic Statistics

    Traffic statistics are provided for your reference only. Accurate traffic records can be obtained from the bill provided by your operator. Procedure Step 1 Click Tools > Statistics Step 2 View the traffic data ----End Figure 10 Traffic Statistics Page 21 Sunrise Internet Box 5G User Manual...

  • Page 22: Clearing Traffic Statistics

    Step 1 Choose Tools > Statistics Step 2 Click on Step 3 Check Set monthly package and set Your monthly data plan Step 4 Click Save ----End Figure 11 Monthly Traffic Statistics Settings Sunrise Internet Box 5G User Manual Page 22...

  • Page 23: Update

    3.6 Update In order to have Sunrise Internet Box 5G on latest supported version it is strongly recommended that firmware (FW) upgrades of Sunrise Internet Box 5G are performed only by Sunrise. Before deploying new FW to Sunrise Internet Box 5G Sunrise runs extensive validation of new FW.

  • Page 24: Figure 12 Online Update

    Figure 12 Online Update Sunrise Internet Box 5G User Manual Page 24...

  • Page 25: Local Update* (Not Supported Sunrise Service)

    Step 5 On successful update pop up message displays “update successful(0)” During the update, do not disconnect the Sunrise Internet Box 5G from its power supply or your computer. When the update is complete, the Sunrise Internet Box 5G automatically restarts with the new version installed.

  • Page 26: Setting Auto Update* (Not Supported Sunrise Service)

    You can perform this task to enable system auto update, however this option is not supported nor recommended by Sunrise. Procedure Step 1 Select Advanced > Updates Step 2 Select Auto update ----End Figure 14 Auto update Page 26 Sunrise Internet Box 5G User Manual...

  • Page 27: Pin Management* (Not Applicable For Sim Card Provided By Sunrise)

    3.7 PIN Management* (not applicable for SIM card provided by Sunrise) Note: Sunrise Internet Box 5G is delivered with PIN free SIM, so this section is not applicable for the default SIM card. The Sunrise Internet Box 5G does not support SIM cards from other providers.

  • Page 28: Changing The Pin

    Choose Advanced > System > PIN Code Management Step 2 Enable PIN verification and select Modify PIN Code Step 3 Enter the current PIN Step 4 Enter a new PIN and confirm the PIN Step 5 Click Save ----End Sunrise Internet Box 5G User Manual Page 28...

  • Page 29: Figure 17 Pin Code Modification

    Figure 17 PIN Code Modification Figure 18 PIN Code Changing Sunrise Internet Box 5G User Manual Page 29...

  • Page 30: Enabling Or Disabling Automatic Pin Verification

    3.7.3 Enabling or Disabling Automatic PIN Verification If personal identification number (PIN) verification is enabled, you are required to enter the PIN at each startup of the Sunrise Internet Box 5G to verify whether the SIM/UIM is valid. Procedure Step 1 Choose Advanced >...

  • Page 31: Ethernet Settings* (Not Supported Sunrise Service)

    This section describes how to set up the Ethernet connection mode and parameters. Procedure Step 1 Choose Network Settings > Ethernet > Ethernet Settings. Step 2 Set the Sunrise Internet Box 5G's connection parameters according to the following table. Application Configuration Method Scenario...
  • Page 32 PPPoE, Dynamic IP, In the VLAN ID box, set the parameters or Static IP, you can enable virtual LAN and set parameters. Step 3 Click Save. ----End Sunrise Internet Box 5G User Manual Page 32...

  • Page 33: Figure 19 Ethernet Settings

    Figure 19 Ethernet Settings Sunrise Internet Box 5G User Manual Page 33...

  • Page 34: Checking The Ethernet Status

    Go to Network Settings > Ethernet > Ethernet Settings. Step 2 At the bottom of page the drop-down list on the right side of Clone MAC Address, select Use current device MAC. Sunrise Internet Box 5G User Manual Page 34...

  • Page 35: Figure 21 Mac Address Clone

    You can select Manual input from the drop-down list, and enter the MAC address in MAC address. Or select Do not clone from the drop-down list. Step 3 Click Save. ----End Figure 21 MAC Address Clone Page 35 Sunrise Internet Box 5G User Manual...

  • Page 36: Wi-Fi Settings

    Wi-Fi network. User can connect SSID without any password Note To ensure Wi-Fi security, it is recommended that you set a security key.  WEP: Wired Equivalent Privacy.  WPA2-PSK: WPA-PSK version 2, which is more secure than WPA-PSK Page 36 Sunrise Internet Box 5G User Manual...

  • Page 37: Enabling And Configuring Wi-Fi

    Wi-Fi button will enable or disable the Wi-Fi  On: Enable Wi-Fi  Off: Disable Wi-Fi Step 3 To Modify Wi-Fi name (SSID), enter the new SSID name in text field Step 4 Select Encrypted from Security mode Sunrise Internet Box 5G User Manual Page 37...

  • Page 38: Guest Wi-Fi

    This section describes how to set up guest Wi-Fi. Procedure—as default the SSID and password are present Step 1 Choose Wi-Fi Settings > Guest Wi-Fi Step 2 Enable or disable Guest Wi-Fi Page 38 Sunrise Internet Box 5G User Manual...
  • Page 39 The Time remaining row displays the remaining active period of the guest Wi-Fi network. To prolong the active period by 30 minutes, click Extend by 30 minutes. You can as well choose to have Duration = Unlimited, 1 day or 4 hours ----End Page 39 Sunrise Internet Box 5G User Manual...

  • Page 40: Figure 25 Guest Wi-Fi Settings

    Figure 25 Guest Wi-Fi Settings Sunrise Internet Box 5G User Manual Page 40...

  • Page 41: Selecting A Working Band

    Step 2 Select a working band from the Bandwidth drop-down list Note  By default Bandwidth for 2.4 and 5 GHz Wi-FI are set to Auto (Default) ----End Figure 26 Working Band Settings Page 41 Sunrise Internet Box 5G User Manual...

  • Page 42: Selecting A Channel

    Click Save Note If you do not know which channel to select, select auto. The Sunrise Internet Box 5G will then automatically select a channel. In some case the higher channel are not selected depends on local DMF channel policy...

  • Page 43: Wps

    Traditionally speaking, to set up a wireless connection, you have to set a Wi-Fi name (SSID) and key for the Sunrise Internet Box 5G, and enter the key on the client. WPS automatically configures an SSID and key for the Sunrise Internet Box 5G and client.

  • Page 44: Figure 28 Wi-Fi Wps Settings

    Sunrise Internet Box 5G's Wi-Fi Procedure Step 1 On the Sunrise Internet Box 5G's web UI, go to Advanced > Wi-Fi > Wi-Fi WPS. Note Enable or disable the WPS switch on the right side of WPS. You cannot configure the WPS connection if WPS is disabled.

  • Page 45: Figure 29 Wi-Fi Wps Connection Through Pbc

    Figure 29 Wi-Fi WPS connection through PBC Using AP PIN to connect to the Sunrise Internet Box 5G Simply enter the Sunrise Internet Box 5G’s PIN code in the app to securely connect to the Sunrise Internet Box 5G’s Wi-Fi, and access the Internet.

  • Page 46: Figure 30 Wi-Fi Wps Connection Through Generated Ap Pin

    Step 5 Enter the generated PIN code from the Sunrise Internet Box 5G. When the device is connected to the Sunrise Internet Box 5G's Wi-Fi, the Sunrise Internet Box 5G's Wi-Fi indicator will turn from flashing to steadily lit. Note For setting the WPS on remote device please refer to the device user guide.

  • Page 47: Setting Wi-Fi Mac Address Filtering

     Block: If a client MAC address is in the MAC address list, the client is not allowed to connect to the Sunrise Internet Box 5G through Wi-Fi  Note: if the MAC address of device are in allow or block list then device is...

  • Page 48: Figure 32 Allowing A Specified Client To Access The Wi-Fi Network

    Choose Advanced > Wi-Fi > Wi-Fi MAC Filter. Set Filter mode to Allow Click New. In the MAC address: text box, enter 40:4D:8E:6D:80:7 Figure 32 Allowing a Specified Client to Access the Wi-Fi Network Click Confirm. Figure 33 Add a Wi-Fi MAC Address Sunrise Internet Box 5G User Manual Page 48...
  • Page 49 Sunrise Internet Box 5G User Manual Page 49...

  • Page 50: Dhcp Settings* (Not Supported Sunrise Service)

    Step 1 Choose Advanced > Router > DHCP Step 2 In LAN IP address, enter the two last digits of the Sunrise Internet Box 5G's IP address Step 3 On the DHCP server right click on the button to enable the DHCP server Note On is enabled.

  • Page 51: Disabling The Dhcp Server

    Internet Box 5G does not allocate IP addresses to clients connected to it and IP addresses must be entered from each client. Procedure Step 1 Choose Advanced > Router > DHCP Step 2 Disable DHCP server Step 3 Click Save ----End Sunrise Internet Box 5G User Manual Page 51...

  • Page 52: Configuring Dhcp Clients

    Obtain DNS server address automatically. Or on the Internet Protocol 4 (TCP/IPv4) Properties dialog box, select Obtain an IP address automatically and Obtain DNS server address automatically Step 7 Click OK ----End Sunrise Internet Box 5G User Manual Page 52...

  • Page 53: Bind Ip And Mac Address

    Click New, fill in your designated IP address and the MAC address of your device in the IP and MAC Address Binding List table Step 3 Click Save ----End Figure 36 Bind IP and MAC address Settings Sunrise Internet Box 5G User Manual Page 53...

  • Page 54: Security Settings

    3.11 Security Settings 3.11.1 Enabling or Disabling the Firewall The Sunrise Internet Box 5G supports the firewall function to control the transmission of data streams and protect your local area network from unauthorized access. Procedure Step 1 Choose Advanced > Security > Firewall Step 2 Select Enable firewall to enable the firewall or clear it to disable the firewall.

  • Page 55: Figure 37 Firewall Settings

    Figure 37 Firewall Settings Sunrise Internet Box 5G User Manual Page 55...

  • Page 56: Configuring Lan Ip Filter

    User can Block/Whitelist the device either from device drop down or by entering device IP address (LAN IP Address) Note  Edit: Modify selected items in the list  Delete: Delete selected items in the list Step 5 Click Save ----End Page 56 Sunrise Internet Box 5G User Manual...

  • Page 57: Figure 38 Lan Ip Filter

    Figure 38 LAN IP Filter Sunrise Internet Box 5G User Manual Page 57...

  • Page 58: Figure 39 Lan Ip Filter Settings

    You can view the IP addresses of clients connected to the Sunrise Address Internet Box 5G on the Devices page. If the user select the Device from Device drop down the IP is auto populated in this field Click Save Sunrise Internet Box 5G User Manual Page 58...

  • Page 59: Configuring A Virtual Server* (Not Supported Sunrise Service)

    Note**: Due to Network Address Translation (NAT) remote access to Sunrise Internet Box 5G is not possible. The Sunrise Internet Box 5G supports the virtual server to enable external users to use the services provided in the local area network (LAN) using the Hypertext Transfer Protocol (HTTP), File Transfer Protocol (FTP), and other protocols.

  • Page 60: Figure 40 Virtual Server Settings

    Figure 40 Virtual Server Settings Page 60 Sunrise Internet Box 5G User Manual...

  • Page 61: Configuring A Special Application* (Not Supported Sunrise Service)

    The game server can send a connection request to the external IP address of the Sunrise Internet Box 5G but cannot send the request to the LAN client that tries to access the game server, because the IP addresses of clients are not open to external devices.

  • Page 62: Figure 41 Special Applications Settings

    Note For details about Trigger Protocol, Trigger Port, Open Protocol, and Open Port, contact your service provider. Figure 41 Special Applications Settings Page 62 Sunrise Internet Box 5G User Manual...

  • Page 63: Setting The Dmz* (Not Supported Sunrise Service)

    If external users cannot access certain network services provided by the local area network (LAN), use the DMZ function provided by the Sunrise Internet Box 5G to set the client that provides the required network services as the DMZ host; external users can then access these services properly.

  • Page 64: Figure 42 Dmz Settings

    Figure 42 DMZ Settings Sunrise Internet Box 5G User Manual Page 64...

  • Page 65: Setting The Sip Alg

    Step 2 Enable or disable SIP ALG status Step 3 In SIP port, enter the SIP port number provided by your service provider Step 4 Click Save ----End Figure 43 SIP ALG settings Sunrise Internet Box 5G User Manual Page 65...

  • Page 66: Setting The Upnp* (Not Supported Sunrise Service)

    Internet dynamically. Procedure Step 1 Choose Advanced > Security > UPnP Settings Step 2 Select UPnP status to enable or disable the UPnP service ----End Figure 44 UPnP Settings Page 66 Sunrise Internet Box 5G User Manual...

  • Page 67: Configuring Nat* (Not Supported Sunrise Service)

    Sunrise Customer Services support Network address translation is the process of modifying source and destination IP addresses when IP packets are transmitted across a Sunrise Internet Box 5G or firewall. The purpose of this process is to translate internal (private) IP addresses into external (public) IP addresses to provide a solution to the impending exhaustion of IP addresses.

  • Page 68: Filtering Specified Websites

    3.11.9 Filtering Specified Websites The Sunrise Internet Box 5G enables you to specify and filter undesirable websites. Procedure Step 1 Choose Advanced > Security > Domain Filter Step 2 Click New Step 3 In Domain Name, enter the address of the website you want to filter...

  • Page 69: Setting The Ddns* (Not Supported Sunrise Service)

    Dynamic Domain Name Service (DDNS) is a system for mapping a dynamic IP address on a fixed DNS. When the DDNS is enabled, the Sunrise Internet Box 5G will associate its dynamic WAN IP to a fixed domain name. Then, Sunrise Internet Box 5G services can be accessed through the fixed domain name at anytime, anywhere, without needing to track the Sunrise Internet Box 5G's WAN IP.

  • Page 70: Figure 47 Ddns Settings

    In the displayed dialog box, set the parameters as follows Service Domain Name User name Password Provider DynDNS.org www.abc.com admin admin Click Save Internet users will then be able to access your resources by accessing www.abc.com from their browsers Sunrise Internet Box 5G User Manual Page 70...

  • Page 71: Blocking A Device

    3.11.11 Blocking a Device Sunrise Internet Box 5G's MAC address filter allows you to block a connected device from accessing other devices on the Sunrise Internet Box 5G’s network or from accessing the Internet. Procedure Step 1 Go to Advanced > Security > MAC Address Filter...

  • Page 72: Parental Control

    Repeats help user to configure the blocking is to be repeated on selected days Step 4 Enable on Device will block the internet access on check devices Step 5 Click and configure settings according to your needs ----End Figure 49 Parental Control Settings Sunrise Internet Box 5G User Manual Page 72...

  • Page 73: Figure 50 Internet Access Time Control

    Figure 50 Internet Access Time Control Sunrise Internet Box 5G User Manual Page 73...

  • Page 74: System Management

    This section describes how to view the information about the device. Procedure Step 1 Choose Advanced > System > Device Information Step 2 View the device's information ----End Figure 51 Device Information Sunrise Internet Box 5G User Manual Page 74...

  • Page 75: Switching Between Languages

    3.12.2 Switching Between Languages This section describes how to switch between the Sunrise Internet Box 5G's user interface languages. Procedure Step 1 Click the drop-down list in upper right corner of the page. Step 2 From the language drop-down list, select the desired language.

  • Page 76: Changing The Password

    Step 3 Enter a new password and confirm it Note The password can only contain numbers, letters, and symbols (English characters only). Step 4 Click Save ----End Figure 53 Changing the Password Page 76 Sunrise Internet Box 5G User Manual...

  • Page 77: Restoring Default Settings

    3.12.4 Restoring Default Settings After you restore the Sunrise Internet Box 5G to its default settings, your personal information will be deleted, and parameters will be restored to their default values. Procedure Step 1 Choose Advanced > System > Reset...

  • Page 78: Rebooting The Sunrise Internet Box 5G

    3.12.5 Rebooting the Sunrise Internet Box 5G This section describes how to reboot the Sunrise Internet Box 5G. Procedure Step 1 Choose Advanced > System > Restart Step 2 Click Restart ----End Figure 55 Rebooting the Sunrise Internet Box 5G...

  • Page 79: Diagnosing Network Connection Exceptions

    If the Sunrise Internet Box 5G cannot connect to the Internet, use the diagnostics tools to identify the possible causes. Performing a Ping Test If the Sunrise Internet Box 5G cannot connect to the Internet, perform a ping test to identify the possible causes. Procedure Step 1 Choose Advanced >...

  • Page 80: Figure 57 Traceroute Test

    Performing a Traceroute Test If the Sunrise Internet Box 5G cannot connect to the Internet, perform a traceroute test to identify the possible causes. Procedure Step 1 Choose Advanced > System > Diagnosis Step 2 Select Traceroute from the Diagnosis method drop-down list box...

  • Page 81: System Logs

    Select the corresponding log level from the Display type drop-down list Step 3 Select the corresponding log level from the Display level drop-down list Note All logs are displayed in the output box. ----End Figure 58 System Logs Page 81 Sunrise Internet Box 5G User Manual...

  • Page 82: Setting The Antenna Type

    Step 1 Choose Advanced > System > System Settings Step 2 Select the antenna type from the drop-down list (Auto, Internal, External, Mix) Step 3 Click Save ----End Figure 59 Antenna Settings Sunrise Internet Box 5G User Manual Page 82...

  • Page 83: Update Settings* (Not Supported Sunrise Service)

     Once enabled, all Wi-Fi users connected to Sunrise Internet Box 5G can update the device without logging in. If you do not wish to let other users perform an update, it is recommended that you disable this feature to avoid security risks.

  • Page 84: Scheduled Restart

    You can set the system to restart within the specified time period. Procedure Step 1 Choose Advanced > System > System Settings Step 2 Select the Scheduled restart check box ----End Figure 61 Scheduled restart Sunrise Internet Box 5G User Manual Page 84...

  • Page 85: Enabling Link+* (Not Supported Sunrise Service)

    Note: configuration and potential issues related to Link+ are not part of Sunrise Customer Services support Link+ enables interconnection between devices. Procedure Step 1 Choose Advanced > System > System Settings Step 2 Enable Link+ ----End Figure 62 Link+ Sunrise Internet Box 5G User Manual Page 85...

  • Page 86: Configuring Time Services

    3.13 Configuring Time Services 3.13.1 Enabling SNTP Enable SNTP (Simple Network Time Protocol) to sync the Sunrise Internet Box 5G to the server time. Procedure Step 1 Go to Advanced > System > Time Settings Step 2 Enable SNTP Step 3...

  • Page 87: Faq/Troubleshooting

    The maximum data transmission rate is 1Gbps. 4.1.2 What is the input voltage range of my Sunrise Internet Box The input voltage range of your Sunrise Internet Box 5G is 90 VAC to 264 VAC. 4.1.3 What's the coverage area of my Sunrise Internet Box 5G's...

  • Page 88: Why Does The Sunrise Internet Box 5G Become Hot After A While? Does That Affect The Usage

    This is normal and does not indicate an issue with Sunrise Internet Box 5G. It is recommended that you unplug Sunrise Internet Box 5G when it is not in use. You can then re-plug it in when you need to use it again.

  • Page 89: How Do I Check The Product Version

    Connect your computer to the Sunrise Internet Box 5G's Wi-Fi network (or connect the computer to the Sunrise Internet Box 5G's LAN port using an Ethernet cable). Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in to your Sunrise Internet Box 5G's web-based management page Go to Advanced >...

  • Page 90: How Do I Restore The Sunrise Internet Box 5G To Its Factory Settings

    4.1.12 How do I restore the Sunrise Internet Box 5G to its factory settings? Method 1: Power on the Sunrise Internet Box 5G and use a sharp-pointed object (for example a needle) to press and hold the reset hole. Release when the Power indicator blinks.

  • Page 91: How Do I Modify My Login Password

    1.Connect your computer to the Sunrise Internet Box 5G's Wi-Fi network (or connect the computer to the Sunrise Internet Box 5G's LAN port using an Ethernet cable). Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in to your Sunrise Internet Box 5G's web-based management page Choose Advanced >...

  • Page 92: Clients Cannot Access The Wi-Fi Properly

    (SSID) of the clients must be set to ANY or be same as that set on the Sunrise Internet Box 5G. The encryption mode and the security key on the clients must match those set on the Sunrise Internet Box 5G. Otherwise, change the...

  • Page 93: Wi-Fi Settings

    Connect your computer to the Sunrise Internet Box 5G's (connect the computer to the Sunrise Internet Box 5G's LAN port using an Ethernet cable). Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in to your Sunrise Internet Box 5G's web-based management page Choose Wi-Fi Settings >...

  • Page 94: How Do I Hide Or Stop Hiding The Wi-Fi Ssid

    4.2.2 How do I hide or stop hiding the Wi-Fi SSID? Connect your computer to the Sunrise Internet Box 5G's LAN port using an Ethernet cable). Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in to your Sunrise Internet Box 5G's web-based management page Choose Advanced >...

  • Page 95: How Do I Create A Wi-Fi Blacklist Or Whitelist

    4.2.3 How do I create a Wi-Fi blacklist or whitelist? Based on your needs, you can set your Sunrise Internet Box 5G's Wi-Fi to either Blacklist or Whitelist mode by enabling Wi-Fi MAC Filter. In Blacklist mode, devices in the list will not be able to access your wireless network. In Whitelist mode, only listed devices will be able to access your wireless network.

  • Page 96: How Do I Set Parental Controls On My Sunrise Internet Box 5G

    Connect your computer to the Wi-Fi network of your Sunrise Internet Box 5G, or to the LAN port on the Sunrise Internet Box 5G using an Ethernet cable. Open a browser, enter 192.168.8.1 in the address bar, and then enter the password to access your Sunrise Internet Box 5G's web-based management page ...

  • Page 97: How Can I Use Wps Pbc To Connect A Device To My Sunrise Internet Box 5G's Wi-Fi Network

    Sunrise Internet Box 5G’s. Note The WPS feature on your Sunrise Internet Box 5G can only be used if your Wi-Fi device has a WPS button. This WPS button can be a hardware button which is part of your device's hardware.

  • Page 98: How Can I Use Wps Pin To Connect A Device To My Sunrise Internet Box 5G's Wi-Fi Network

    4.2.6 How can I use WPS PIN to connect a device to my Sunrise Internet Box 5G's Wi-Fi network? You can connect a device to your Sunrise Internet Box 5G's Wi-Fi either using STA PIN or AP PIN. Method 1: Using STA PIN...
  • Page 99 ----End Sunrise Internet Box 5G User Manual Page 99...

  • Page 100: How Do I View The Connected Device Information

    This method is generally supported on PCs or laptops with a wireless network adapter, but not supported on phones. On the Sunrise Internet Box 5G's web UI, go to Advanced > Wi-Fi > Wi-Fi WPS. Enable / generate the PIN Open the network settings on your PC, and enable Current PIN (exact operation may vary with different PCs).

  • Page 101: How Do I Check For Wi-Fi Squatters

    If you experience a sudden slowdown in your Internet connection during normal use, you should check for Wi-Fi squatters. Connect your computer to Sunrise Internet Box 5G, or to the LAN port on the Sunrise Internet Box 5G using an Ethernet cable. Open a browser, enter 192.168.8.1 in the address bar, and then enter the password to access your...

  • Page 102: Figure 77 Internet Connection Profile Management

    Enter the network configuration information and click Save. Figure 77 Internet Connection Profile Management ----End Sunrise Internet Box 5G User Manual Page 102...

  • Page 103: How Do I Set A Data Usage Limit

    4.3.2 How do I set a data usage limit? Connect your computer to the Sunrise Internet Box 5G's Wi-Fi network (or connect the computer to the Sunrise Internet Box 5G's LAN port using an Ethernet cable). Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in to your Sunrise Internet Box 5G's web-based management page.

  • Page 104: Figure 79 Mobile Network Usage Limit

    Figure 79 Mobile Network Usage Limit ----End Sunrise Internet Box 5G User Manual Page 104...

Table of Contents