Troubleshooting - Philips Cineos 26PF9631D/10 User Manual

Symptom
No picture
Poor picture
Poor colour
No sound
No digital channels
The remote does
not function
The remote of
connected equip-
ment does not
function well
No photo or music
play or in poor
quality
No stable or not
synchronised VGA
picture
No solution found
for your picture or
sound problem
Red blinking led

Troubleshooting

Possible cause/Remedy
< Verify if the supplied cables are connected properly. (The aerial cable to the
TV, the other aerial to your recorder, the power cables, ..)
< Verify if you selected the correct source.
< Verify if the child lock has been switched off.
< Verify in the Manual installation menu if you have selected the correct TV
system.
< Verify if your TV or house aerial isn't located too close to loudspeakers,
non-earthed audio equipment or neon lights, etc.
< Mountains or high buildings can cause double pictures or ghost images.
Sometimes you can improve the picture quality by changing the direction of
the aerial.
< Is the picture or teletext unrecognisable or do you experience bad teletext
reception ? Verify if you have entered the correct frequency, or fine tune the
frequency for that specific channel or adjust the antenna direction if the
problem isn't solved by finetuning. See Installation, Analogue: manual
installation, p. 26.
< Select Factory settings in the Installation menu.
< Verify the connections between the optional equipment and the TV.
< Verify if the volume isn't at minimum.
< Verify if the sound hasn't been muted with the ¬ key.
Verify the connections between the optional equipment and the TV.
< Contact your dealer about Digital Video Broadcasting Terrestrial signal
availability in your country.
< Verify if the remote is set correctly for the equipment your are using.
< Verify if the batteries are not dead. Replace the batteries.
You can still use the keys at the left side of the TV.
< Select TV mode on your remote control.
< When pressing a key and some key leds are blinking with a higher speed
and lower intensity than in a normal working condition, and your TV does
not react on the key press, remove the batteries out of the remote control
and put them back again.
< The infrared signals of the screen may influence the reception sensibility
of other peripherals.
Solution: replace the batteries of the remote of other peripheral
equipment.
< Verify if the source complies with a supported code.
<Verify if you have selected the correct VGA mode in your PC.
See Connect a PC, p. 46.
< Verify the connections between the TV and the PC.
<Switch off your TV off and then on again once.
Never attempt to repair a defective TV yourself.
Verify with your dealer or call a TV technician.
< Unplug the mains cord for 10 seconds and insert it in again.
EN
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