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Cannot access BD-Live features.
•
Make sure that this player is connected to the network (see "Use your Blu-ray disc player" >
"Set up a network").
•
Make sure that the network installation is made (see "Use your Blu-ray disc player" > "Set up a
network").
•
Make sure that the Blu-ray disc supports BD-Live features.
•
Clear memory storage (see "Change settings" > "Advanced options (BD-Live security, clear
memory...)").
Cannot download video from an online video store.
•
Make sure that this player is connected to the TV through an HDMI cable.
•
Make sure that the SD card is formatted, has enough memory to download the video, and is of
type SDHC Class 6.
•
Make sure that you have paid for the video, and it is within the rental period.
•
Check the network connection (see "Set up a network").
•
Visit the video store website for more information.
Network
Wireless network is not found or distorted.
•
Make sure that the wireless network is not disturbed by microwave ovens, DECT phones, or
other neighboring Wi-Fi devices.
•
If the wireless network does not work properly, try a wired network installation (see "Set up a
network").
Net TV does not work.
•
Check the router connection (refer to the user manual for the router).
Browse PC and Net TV work slowly.
•
Look in your wireless router's user manual for information on indoor range, transfer rate and
other factors of signal quality.
•
You need a high speed Internet connection for your router.
3D videos
Cannot see 3D effects
•
Make sure that 3D output is turned on(see "Use your Blu-ray disc player" > "Play a Blu-ray 3D
video").
•
Make sure that the disc title being played is Blu-ray 3D compliant.
•
Make sure that the TV is 3D and HDMI compliant, and the TV is set to 3D mode (refer to the
TV's user manual).
•
Make sure that the 3D glasses are activated (refer to the TV's user manual).
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