HP EliteBook x360 1030 G4 Maintenance And Service Manual
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HP EliteBook x360 1030 G4 Maintenance And Service Manual

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Maintenance and Service Guide

HP EliteBook x360 1030 G4 Notebook PC

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Summary of Contents for HP EliteBook x360 1030 G4

  • Page 1: Maintenance And Service Guide

    Maintenance and Service Guide HP EliteBook x360 1030 G4 Notebook PC...
  • Page 2 Bluetooth is a trademark owned by its bound by the terms of the HP End User License Not all features are available in all editions or proprietor and used by HP Inc. under license.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 Components ..............................6 Right ..................................6 Left ..................................7 Display ..................................9 Keyboard area ..............................10 Touchpad ............................10 Touchpad settings ......................10 Lights ..............................11 Speakers and fingerprint reader ....................... 12 Special keys ............................
  • Page 6 Backing up information and creating recovery media ..................54 Using Windows tools ......................... 54 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..54 Restoring and recovery ............................55 Restoring, resetting, and refreshing using Windows tools .............. 55 Recovering using HP Recovery media ....................
  • Page 7 Using HP PC Hardware Diagnostics UEFI ......................58 Starting HP PC Hardware Diagnostics UEFI ..................59 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..........59 Downloading the latest HP PC Hardware Diagnostics UEFI version ......59 Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) .....................
  • Page 8 viii...

  • Page 9: Product Description

    Supports HD decode, DX12, HDMI 1.4b, HDCP 2.2 via DisplayPort™ up to 4K @ 60 Hz and via HDMI up to 4K @ 30 Hz Supports three independent displays through HP Thunderbolt™ Dock 120 W G2: maximum resolution = 2.5K @ 60 Hz (DisplayPort 1) and 2.5K @ 60 Hz (DisplayPort...
  • Page 10 RJ-45 (network) No direct RJ-45 (network) support – available from accessories only The following support S4/S5 wake on LAN (via out of band): HP USB-C Dock G5, HP USB-C/A Universal Dock G2, HP USB-C Universal Dock, HP USB-C Dock G4, HP...
  • Page 11 External nano SIM slot for WWAN Keyboard/pointing devices HP Premium Collaboration Keyboard Backlit, spill-resistant with HP Dura keys Backlit, spill-resistant with HP Dura keys, privacy Touchpad Glass Support for Microsoft® precison touchpad default gestures Firmware PTP (Point to Point) with Filter Driver...
  • Page 12 Table 1-1 Product components and their descriptions (continued) Category Description Power cord Premium 1.0 m (C5) Duck head power cord (C5NS), 1.0 m Duck head (C5NS) Battery 4 cell, 56.2 Whr, 7.3 Ahr long-life polymer battery Security Security lock Touch fingerprint reader Supports Trusted Platform Module (TPM) 2.0 (Infineon, soldered down) Full volume encryption Preboot authentication (password)
  • Page 13 Table 1-1 Product components and their descriptions (continued) Category Description Windows 10 Enterprise 64 Windows 10 Enterprise 64 LTSB 1809 Serviceability End user replaceable parts AC adapter Battery Solid-state drive WWAN module...

  • Page 14: Components

    Connect an AC adapter that has a USB Type-C connector, supplying power to the and Thunderbolt™ ports with computer and, if needed, charging the computer battery. HP Sleep and Charge (2) – and – Even when the computer is off, connect and charge most USB devices that have a Type-C connector, such as a cell phone, camera, activity tracker, or smartwatch, and provide high-speed data transfer.

  • Page 15: Left

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 16 Table 2-2 Left-side components and their descriptions (continued) Component Description To learn more about your power settings, see your power options. ▲ Right-click the Power icon and then select Power Options. Power light On: The computer is on. ● Blinking: The computer is in the Sleep state, a power-saving state. The ●...

  • Page 17: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type HP Documentation in the taskbar search box, and then select HP Documentation. ▲ Display...

  • Page 18: Keyboard Area

    Keyboard area Touchpad Touchpad settings To adjust touchpad settings and gestures, or to turn off the touchpad: Type touchpad settings in the taskbar search box, and then press enter. Choose a setting. To turn on the touchpad: Type touchpad settings in the taskbar search box, and then press enter. Using an external mouse, click the Touchpad button.

  • Page 19: Lights

    Lights Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. Off: Computer sound is on. ● Microphone mute light On: Microphone is off.

  • Page 20: Speakers And Fingerprint Reader

    Speakers and fingerprint reader Fingerprint readers can be located on the touchpad, on a side panel of the computer, or on the top cover below the keyboard. Table 2-6 Speakers and fingerprint reader and their descriptions Component Description Speakers (2) Produce sound.

  • Page 21: Special Keys

    Special keys Table 2-7 Special keys and their descriptions Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with another key. Such key combinations are called hot keys. Hot keys (select products only) on page Windows key Opens the Start menu.

  • Page 22: Hot Keys (Select Products Only)

    Hot keys (select products only) A hot key is the combination of the key and another key. To use a hot key: ▲ Press the key, and then press one of the keys listed in the following table. Table 2-8 Hot keys and their descriptions Description Turns on scroll lock.

  • Page 23: Labels

    Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Table 2-10 Service label components Component HP product name Model number Product ID Serial number Warranty period...
  • Page 24 Table 2-11 Service label components (continued) Component Serial number Warranty period Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use. Chapter 2 Components...

  • Page 25: Inserting A Sim Card (Select Products Only)

    Before purchasing a SIM card, follow these instructions to determine the correct SIM card size for your computer: Go to http://www.hp.com/support, and then search for your computer by product name or number. Select Product Information. Refer to the listed options to determine which card to purchase.

  • Page 26: Illustrated Parts Catalog

    Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 27 Table 3-1 Computer major components and their descriptions Item Component Spare part number Display assembly , touch screen NOTE: Touch displays are available only as full hinge-ups. Individual components are not available as spare parts for touch screen displays. FHD, antiglare L70759-001 FHD, antiglare (privacy) L70760-001...
  • Page 28 Table 3-1 Computer major components and their descriptions (continued) Item Component Spare part number Intel Core i7-8565U processor and 8 GB of system memory L70770-xx1 Intel Core i5-8365U processor and 16 GB of system memory L70766-xx1 Intel Core i5-8365U processor and 16 GB of system memory (OSR) L75101-xx1 Intel Core i5-8365U processor and 8 GB of system memory L78696-xx1...

  • Page 29: Cable Kit

    Cable Kit Table 3-2 Cable Kit components and their descriptions Item Description Spare part number Cable Kit, includes the following cables: L70755-001 Fingerprint reader cable NFC cable Audio cable Touchpad cable Miscellaneous parts Table 3-3 Miscellaneous parts and their descriptions Component Spare part number Pen (with app launch button)
  • Page 30 Table 3-3 Miscellaneous parts and their descriptions (continued) Component Spare part number Power cord (3 pin, C5, black, 1.0 m, duckhead), for use in: Argentina L36815-001 Australia L36816-001 Brazil L44789-001 Denmark L36817-001 Europe (Austria, Belgium, Finland, France, Germany, the Netherlands, Norway, and Sweden) L36818-001 India L36820-001...
  • Page 31 Table 3-3 Miscellaneous parts and their descriptions (continued) Component Spare part number Thailand L30779-001 United Kingdom L22320-001 Power cord (C5N5, duckhead, 1.0 m), for use in: North America L50818-002 South Korea L50818-001 Power cord (C5) Japan 226768-001 Miscellaneous parts...

  • Page 32: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You need the following tools to complete the removal and replacement procedures: Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver ● Torx T5 screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 33: Drive Handling

    Drive handling IMPORTANT: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 34: Generating Static Electricity

    IMPORTANT: To prevent damage to the device when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

  • Page 35: Personal Grounding Methods And Equipment

    Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive. ● Recommended materials and equipment HP recommends the following materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 36: Packaging And Transporting Guidelines

    Static-dissipative table or floor mats with hard tie to ground ● ● Field service kits ● Static awareness labels Wrist straps and footwear straps providing 1 MΩ ±10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ●...

  • Page 37: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 48 screws that must be removed, replaced, and/or loosened when servicing the parts described in this chapter.
  • Page 38 Insert a nonmarking, nonconductive, thin tool near the hinge (1) and pull up to release the cover (2). Remove the bottom cover (3). Reverse the removal procedures to install the bottom cover. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 39: Battery

    Battery Table 5-2 Battery description and part number Description Spare part number Battery, 4 cell, 56 Whr L02478-855 Before removing the battery, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29). Remove the bottom cover (see Bottom cover on page 29).

  • Page 40: Solid-State Drive

    Solid-state drive Table 5-3 Solid-state drive description and part number Description Spare part number 2 TB, PCIe, NVMe, TLC L31877-001 1 TB, PCIe, NVMe, TLC L31874-001 512 GB, PCIe, NVMe, TLC L31879-001 512 GB, PCIe, NVMe, self-encrypting drive (SED), OPAL 2, TLC L31880-001 512 GB, PCIe, NVMe, value L76713-001...
  • Page 41 Move the cover aside for the solid-state drive (2). Remove the Phillips M2.0 × 2.0 screw (1) that secures the drive to the system board. Remove the drive by pulling it away from the connector (2). Reverse this procedure to install the solid-state drive. Component replacement procedures...

  • Page 42: Wwan Module

    WWAN module Table 5-4 WWAN module description and part number Description Spare part number Intel XMM 7360 LTE-Advanced (CAT 9) L15398-001 Intel XMM 7560 LTE-Advanced Pro (CAT 16) L27188-001 CAUTION: To prevent an unresponsive system, replace the wireless board only with a wireless board authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 43 Remove the WWAN module (3) by pulling the board away from the slot at an angle. NOTE: If the WWAN antenna is not connected to the terminal on the WWAN module, you must install a protective sleeve on the antenna connector, as shown in the following illustration. Reverse this procedure to install the WWAN module.

  • Page 44: Fingerprint Reader Board

    Fingerprint reader board Table 5-5 Fingerprint reader board description and part number Description Spare part number Fingerprint reader board (includes cable) L70757-001 NOTE: The fingerprint reader board cable is also available in the Cable Kit, spare part number L70755-001. The fingerprint reader bracket is available in the Hardware Kit, spare part number L70758-001.

  • Page 45: Touchpad

    Touchpad Table 5-6 Touchpad description and part number Description Spare part number Touchpad for use in models without NFC (includes bracket) L70774-001 Touchpad for use in models with NFC module (includes bracket) L70775-001 Touchpad cable (available in the Cable Kit) L70755-001 Before removing the touchpad, follow these steps: Prepare the computer for disassembly...

  • Page 46: Speaker Assembly

    Speaker assembly Table 5-7 Speaker assembly description and part number Description Spare part number Speaker assembly L83078-001 Before removing the speaker assembly, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29). Remove the bottom cover (see Bottom cover on page 29).

  • Page 47: Nfc Module

    NFC module Table 5-8 NFC module description and part number Description Spare part number NFC module L02249-001 NOTE: The NFC module spare part kit does not include the NFC board cable. The NFC module cable is included in the Cable Kit, spare part number L70755-001. The NFC antenna is available as spare part number L70753-001.

  • Page 48: Audio Jack Board

    Audio jack board Table 5-9 Audio jack board description and part number Description Spare part number Audio jack board L31858-001 NOTE: The audio cable is available in the Cable Kit, spare part number L70755-001. Before removing the audio module, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29).

  • Page 49: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. All system boards use the following part numbers: xxxxxx-001: Non-Windows operating systems xxxxxx-601: Windows operating system Table 5-10 System board description and part number Description Spare part number System board equipped with the following processor and system memory: Intel Core i7-8665U processor and 16 GB of system memory L70771-xx1...
  • Page 50 (6) Speakers (7) Touchpad (ZIF) (8) Keyboard backlight (ZIF) (9) NFC module (reverse ZIF) (10) Keyboard (reverse ZIF) (11) Fingerprint reader (ZIF) Remove the protective tape (1) and the two Phillips M2.0 × 5.0 screws (2) that secure the system board to the computer.
  • Page 51 Remove the three Phillips M2.0 × 3.0 screws (4) that secure the system board to the computer. Remove the SIM card or SIM card insert from the system board (1). Rotate the system board up (2), and then pull it out from under the lip at the top of the computer (3). IMPORTANT: To avoid damaging or breaking the system board, use two hands when removing the board.

  • Page 52: Heat Sink/Fan Assembly

    Heat sink/fan assembly Table 5-11 Heat sink/fan assembly description and part number Description Spare part number Heat sink/fan assembly L70756-001 Before removing the heat sink/fan assembly, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29). Remove the bottom cover (see Bottom cover on page 29).
  • Page 53 Remove the heat sink/fan assembly from the system board (5). Apply thermal grease to the integrated processor on the system board (1) and associated location on the heat sink (2). Reverse this procedure to install the heat sink/fan assembly. Component replacement procedures...

  • Page 54: Display Assembly

    Display assembly Table 5-12 Display description and part number Description Spare part number Display assembly (full hinge-up), FHD, antiglare L70759-001 Display assembly (full hinge-up), FHD, antiglare (privacy) L70760-001 Display assembly (full hinge-up), FHD, BrightView L70761-001 Display assembly (full hinge-up), FHD, BrightView (privacy) L70762-001 Display assembly (full hinge-up), UHD, BrightView L70763-001...
  • Page 55 Rotate the display around so that it is at a 45° angle from the bottom of the computer (1), and then pull the display away from the computer (2). Reverse this procedure to reinstall the display assembly. Component replacement procedures...

  • Page 56: Power Button Board

    Power button board Table 5-13 Power button board description and part number Description Spare part number Power button board (includes cable and bracket) L31857-001 Before removing the power button board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page 29).

  • Page 57: Keyboard/Top Cover

    Keyboard/top cover The top cover with keyboard remains after removing all other spare parts from the computer. In this section, the first table provides the main spare part number for the top cover/keyboards. The second table provides the country codes. Table 5-14 Keyboard/top cover description and part number Description...

  • Page 58: Computer Setup (Bios), Tpm, And Hp Sure Start

    Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. Starting Computer Setup ▲ Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Navigating and selecting in Computer Setup ●...

  • Page 59: Updating The Bios

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 60: Changing The Boot Order Using The F9 Prompt

    For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. HP will not be responsible for any related liabilities.

  • Page 61: Using Hp Sure Start (Select Products Only)

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users.

  • Page 62: Backing Up, Restoring, And Recovering

    You must be connected to the Internet to access the Get Help app. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. To download the tool: ▲...

  • Page 63: Restoring And Recovery

    HP Recovery media is used to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see...

  • Page 64: Using Hp Sure Recover (Select Products Only)

    Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can fully restore the HP OS image without installed recovery software.

  • Page 65: Using Hp Pc Hardware Diagnostics

    The tool runs within the Windows operating system to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see...

  • Page 66: Downloading The Latest Hp Pc Hardware Diagnostics Windows Version

    To download HP PC Hardware Diagnostics Windows, follow these steps: Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. Select Download HP Diagnostics Windows, and then select a location on your computer or a USB flash drive. The tool downloads to the selected location.

  • Page 67: Starting Hp Pc Hardware Diagnostics Uefi

    If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues. When HP PC Hardware Diagnostics UEFI detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated. For assistance in solving the problem: Select Contact HP, accept the HP privacy disclaimer, and then use a mobile device to scan the Failure ID ▲...

  • Page 68: Downloading Hp Pc Hardware Diagnostics Uefi By Product Name Or Number (Select Products Only)

    For some products, you might have to download the software to a USB flash drive by using the product name or number. To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash drive: Go to http://www.hp.com/support.
  • Page 69 Set the location for downloading the diagnostic tools. This feature provides access to the tools from the ● HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.

  • Page 70: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 305.8 mm 12.04 in Depth 205 mm 8.07 in Height 15.8 mm 0.62 in Weight (depending on configuration) 1.27 kg 2.78 lb Input power Operating voltage and current 19.5 V dc @ 3.33 A – 65 W Temperature Operating 5°C to 35°C...

  • Page 71: 33.8 Cm (13.3 In.) Display Specifications

    33.8 cm (13.3 in.) display specifications Metric U.S. Active diagonal size 33.8 cm 13.3 in. Resolution FHD: 1920 × 1080 UHD: 3840 × 2160 Surface treatment Antiglare BrightView Brightness FHD (72% CG): 400 nits (nonprivacy) or 1000 nits (privacy) UHD (72% CG): 500 nits Viewing angle UWVA Backlight...

  • Page 72: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 73: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Table 10-1 Power cord requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands...
  • Page 74 Table 10-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.

  • Page 75: 11 Statement Of Memory Volatility

    Intel-based and AMD-based system boards contain nonvolatile memory subcomponents as originally shipped from HP, assuming that no subsequent modifications have been made to the system and assuming that no applications, features, or functionality have been added to or installed on the system.
  • Page 76 Select the Main menu, and then select Reset BIOS Security to factory default. Click Yes at the warning message. The computer reboots. During the reboot, press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. NOTE: If the system has a BIOS administrator password, enter the password at the prompt.

  • Page 77: Nonvolatile Memory Usage

    HP Sure Start only) backup of The content is managed Embedded Controller. critical System solely by the HP Sure Start BIOS code, EC Embedded Controller. firmware, and critical computer configuration data for select...

  • Page 78: Questions And Answers

    (select products fingerprint programmed by user application can make the only) templates. enrollment in HP call to write to the flash. ProtectTools Security Manager. Questions and answers How can the BIOS settings be restored (returned to factory settings)? Chapter 11 Statement of memory volatility...
  • Page 79 HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS.

  • Page 80: Using Hp Sure Start (Select Models Only)

    BIOS to its previously safe state, without user intervention. Those select computer models ship with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users.

  • Page 81: 12 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 82: Index

    14 Bluetooth label 16 removal 46 using 14 boot order display components 9 HP PC Hardware Diagnostics UEFI changing using the f9 prompt display panel downloading 59 product description 1 starting 59 boot order, changing 55...
  • Page 83 HDMI 7 left side components 7 product name and number, product description 3 lights computer 15 USB SuperSpeed port with HP AC adapter and battery 6 Sleep and Charge 7 battery 6 USB Type-C power connector and call answer 11...
  • Page 84 15 traveling with the computer 16 service labels, locating 15 serviceability, product description 5 setup utility USB SuperSpeed port with HP Sleep navigating and selecting 50 and Charge, identifying 7 restoring factory settings 50 USB Type-C power connector and...

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