Dell MS3220 User Manual page 10

Problems
Resolving mouse button issues
(continued)
Troubleshooting a slow moving cursor
10 │ Troubleshooting
Possible solutions
2. Connect the mouse USB cable to
another USB A port. A notification
appears indicating that the driver
installation is in progress. If so, wait
until a notification appears indicating
that the drivers are installed before you
use the mouse.
3. Save any data, close any open
program(s), and then restart the
laptop/desktop. When you do not have
another mouse or touchscreen, you
may have to hold the power button
down for at least 15 seconds to turn the
laptop/desktop off. You may lose any
data that is not saved.
1. Ensure that the sensor is not
obstructed or dirty.
2. Glass or very smooth glossy surfaces
are not suitable for the mouse sensor
to capture movement. Using a dark
colored fabric mouse pad can improve
the tracking.use pad can improve the
tracking.
3. Change the mouse settings to adjust
the pointer speed.
Click on the tab that matches the
Operating System (OS) installed on
your laptop/desktop and perform the
steps within that section to change the
settings.
• In the Search box, type main.cpl.
• Click or tap main.cpl in the list of
programs.
• Move the slider under Select a
Pointer Speed to adjust the cursor
speed to the desired level.
• Click or tap OK.