Hitachi SRW-0J Instruction Manual page 7

1.4 Question and Warranty of the unit
1.4.1 Request upon asking
･ If you have any questions regarding damage to the unit, unknown parts or for general
enquiries, please contact your supplier or the local Hitachi Distributor with following
information.
(1) Model
(2) Product Model Code
(3) Date of purchase
(4) Reason for calling
・Damaged part and its condition etc.
・Unknown parts and their contents etc.
・For reducing down time, we recommend keeping a spare unit.
1.4.2 Warranty for the unit
The warranty period of the unit is one year after the purchase date. However within the
warranty period, the warranty will be void if the fault is due to;
(1) Incorrect use as directed in this manual, or attempted repair by unauthorized personnel.
(2) Any damage sustained other than from transportation (which should be reported
immediately).
(3) Using the unit beyond the limits of the specification.
(4) Act of God (Natural Disasters: Earthquakes, Lightning, etc)
・The warranty is for remote operator only, any damage caused to third party equipment by
malfunction of the remote operator is not covered by the warranty.
Repairing for payment
Any examination or repair after the warranty period (one-year) is not covered. And within the
warranty period any repair and examination which results in information showing the fault was
caused by any of the items mentioned above, the repair and examination cost are not covered.
If you have any questions regarding the warranty please contact either your supplier or the
local Hitachi Distributor.
Chapter 1 Introduction