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Available languages
Available languages
FAQ's
FAQ:
1. Can I transfer programs like Microsoft Word or Excel?
a. No. This cable can only transfer files or folders. It will not transfer programs that
have been installed on either computer.
2. How do I transfer my Internet Explorer favorites to the new computer?
a. Select the Folder Sync option and select the IE My Favorites Sync.
3. How do I transfer Firefox or Google Chrome favorites (not IE) to the other computer?
a. You would need to export the favorites.
b. Transfer that file to the new computer.
c. Select Import Favorites and then select the file that you transferred to the new
computer.
4. Does Outlook have to be installed on both computers to do Outlook Sync?
a. Yes. Outlook will need to be installed on both the new and old computer in order to
perform Outlook Sync.
5. What versions of Office Outlook does Outlook Sync support?
• Office 2003 Service Pack 3
• Office 2007 Service Pack 1
• Office 2010
• Office 2013
6. Does it matter which USB connector of the cable is connected to each of the PC's?
a. No. The cable is designed to communicate bi-directionally.
7. How do I run the software if the Auto-Run window does not appear when plugging in
the cable?
a. Click Start > Computer (My Computer in XP) and double click on the CD
drive (i.e. E:) Transfer cable.
8. I do not see all of my files on the Browse Files window.
a. Make sure the proper destination is identified in the file path to the right of the "eye"
icon in the Browse Files window.
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