Kenmore 111.17142 Use & Care Manual page 10

Before You Call
CONCERN
Louder sound
levels whenever
freezer is on.
Longer sound
periods when
compressor comes
on.
Popping or cracking
sound when
compressor comes
on.
Bubbling or
gurgling sound, like
water boiling.
Vibrating or
rattling noise.
Moisture forms on
inside freezer
walls.
Moisture forms on
outside of freezer.
Odors in freezer.
Lid will not close.
POTENTIAL CAUSE
Modern freezers have
increased storage
capacity and more
stable temperatures.
They require a high
efficiency compressor.
Freezer operates at
higher pressures
during the start of
the ON cycle.
Metal parts undergo
expansion and
contraction, as in hot
water pipes.
Refrigerant (used to
cool freezer) is
circulating throughout
the system.
Freezer is not level. It
1.
rocks on the floor
when it is moved
slightly.
Floor is uneven or
2.
weak. Freezer rocks
on floor when it is
moved slightly.
Freezer is touching
3.
the wall.
Weather is hot and
1.
humid, which
increases internal
rate of frost build-up.
Lid may not be
2.
seating properly.
Lid is kept open too
3.
long, or is opened
too frequently.
Lid may not be seat-
ing properly, causing
the cold air from inside
the freezer to meet
warm moist air from
outside.
Interior needs to be
1.
cleaned.
Foods with strong
2.
odors are in the
freezer.
Unit is not level or
1.
floor is uneven or
weak. Unit rocks on
the floor when it is
moved slightly.
Food package is
2.
pressing against
inner lid panel.
COMMON SOLUTION
This is normal. When the surrounding noise
level is low, you might hear the compressor
running while it cools the interior.
This is normal. Sound will level off or disappear
as freezer continues to run.
This is normal. Sound will level off or disappear
as freezer continues to run.
This is normal.
Level the unit. Refer to Leveling in the First
1.
Steps section of this Use & Care Guide.
Ensure floor can adequately support freezer.
2.
Move freezer slightly. Refer to Leveling in the
3.
First Steps section after moving if necessary.
This is normal.
1.
See Lid Will Not Close in this Before You
2.
Call section.
Open the lid less often.
3.
See Lid Will Not Close in this Before You Call
section.
Clean interior with sponge, warm water, and
1.
baking soda.
Cover the food tightly.
2.
Unlevel unit can misalign the lid and lid seal.
1.
Floor must be solid and strong enough to
support a fully loaded freezer. Refer to
Leveling in the First Steps section of this Use
& Care Guide.
Reposition or remove excess package.
2.
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