Dell EMC PowerStore T Installation And Service Manual
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Dell EMC PowerStore T Installation And Service Manual

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Summary of Contents for Dell EMC PowerStore T

  • Page 1 Dell EMC PowerStore Installation and Service Guide...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Additional Resources........................8 1 Install a new base enclosure and optional expansion enclosure............9 Install a new base enclosure..............................9 Choose where to install the base enclosure.........................9 Unpack the base enclosure............................9 Install the rails in the cabinet............................10 Install the base enclosure on the rails.......................... 10 Cable the base enclosure appliance to switches......................11 Connect power cables..............................11 Discover your system..............................12...
  • Page 4 Removing the front bezel............................. 29 Remove a drive filler module............................30 Install a 2.5" drive................................30 Verify the operation of a new part..........................31 Replace a power supply...............................31 Identify a faulted part from PowerStore Manager....................32 Base enclosure power supply LEDs..........................32 Remove a power supply..............................32 Install a power supply..............................
  • Page 5 Install the node................................55 Power up the node................................56 Verify the operation of a replacement part........................56 Replace a dual inline memory module (DIMM)........................ 56 Identify a faulted part from PowerStore Manager....................56 Power down the node..............................57 Remove the node................................57 Remove the top cover from the node........................58 Remove the faulted dual inline memory module......................59 Install the dual inline memory module.........................
  • Page 6 Removing the front bezel............................. 82 Removing a drive filler module............................. 83 Installing a drive................................83 Installing the front bezel............................... 84 Verify the operation of a replacement part........................84 Replace a faulted drive in a 25-drive expansion enclosure.................... 84 Identify a faulted drive from PowerStore Manager....................84 Removing the front bezel.............................85 Remove a faulted drive..............................85 Installing a drive................................
  • Page 7 Reboot a PowerStore X model node.........................106 Powering off procedures for PowerStore appliances....................106 Power off a PowerStore T model appliance......................107 Power off a PowerStore X model appliance......................107 Powering on procedures for PowerStore appliances....................108 Power on a PowerStore T model appliance......................108 Power on a PowerStore X model appliance......................

  • Page 8: Additional Resources

    Support, product, and licensing information can be obtained as follows: • Product information For product and feature documentation or release notes, go to the PowerStore Documentation page at www.dell.com/ powerstoredocs. • Troubleshooting For information about products, software updates, licensing, and service, go to www.dell.com/support...

  • Page 9: Install A New Base Enclosure And Optional Expansion Enclosure

    Install a new base enclosure and optional expansion enclosure Follow these procedures to add a new base enclosure and an optional 25-drive expansion enclosure to the system. For a detailed overview of these components, see the PowerStore Hardware Information Guide. NOTE: Review the information in Safety precautions for handling replaceable units...

  • Page 10: Install The Rails In The Cabinet

    Install the rails in the cabinet This task describes the procedure to install one rail. After installing one rail, repeat the procedure for the other rail. The procedure is the same for both the left and right rail. You can install the rails into either a square or round hole rack. Steps 1.

  • Page 11: Cable The Base Enclosure Appliance To Switches

    Debido a su considerable peso, la instalación del compartimento en el bastidor deben realizarla siempre dos personas. Para evitar daños personales o en el equipo, el compartimento no debe levantarse ni instalarse en el bastidor sin la ayuda de un elevador mecánico o de otra persona. Steps 1.

  • Page 12: Discover Your System

    Figure 3. Inserting the power cable 2. Connect the other end of the power cable to the power distribution unit (PDU) on the rack. Figure 4. Connecting to the PDU After you connect the power cables, the base enclosure automatically starts up. Discover your system Once you have completed installing your base enclosure and optional expansion enclosures, discover your newly installed enclosure, and then create a cluster.

  • Page 13: Summary Of Tasks For Installing An Expansion Enclosure

    Summary of tasks for installing an expansion enclosure To install an expansion enclosure, complete the tasks below in the order in which they appear. This document provides instructions for completing each task. 1. Verify the contents of the shipping package. 2.

  • Page 14: Choose Where To Install The Expansion Enclosure

    Choose where to install the expansion enclosure Before installing the new expansion enclosure, you should determine the placement of the new expansion enclosure within the rack. Steps 1. It is recommended that you install the expansion enclosure in the next available 2U space directly above the base enclosure or the last expansion enclosure in the system.

  • Page 15: Install The Expansion Enclosure On The Rails

    Figure 6. Installing the rails 5. Repeat for the other rail. Install the expansion enclosure on the rails About this task CAUTION: The enclosure is heavy and should be installed into or removed from a rack by two people. To avoid personal injury and/or damage to the equipment, do not attempt to lift and install the enclosure into a rack without a mechanical lift and/or help from another person.

  • Page 16: Installing Drives

    Figure 7. Securing the system in the rack 3. If securing the system for shipment in the rack or in other unstable environments, locate the hard mount captive screw under each latch and tighten using a #2 Phillips screwdriver. Installing drives If the drives shipped separately from the enclosure, install them in the enclosure now.

  • Page 17: Installing The Front Bezel

    Figure 8. Installing a drive The activity light flashes to indicate that the spin-up sequence has begun. Installing the front bezel Prerequisites CAUTION: If the protective plastic strip is present on the front of the bezel, it must be removed before placing the system into operation.

  • Page 18: Cable The Base Enclosure To The Expansion Enclosure

    Cable the base enclosure to the expansion enclosure Follow these guidelines to cable base enclosure to an expansion enclosure. Prerequisites Apply cable labels at each end of the following cables: • Node to first expansion enclosure • Node to last expansion enclosure •...

  • Page 19: Verify The Operation Of The New Part

    Figure 11. Attaching power cable 2. Attach the retention bail (strain relief) to the base of the power cable. The retention bail prevents the power cable from pulling out of the connection. Verify the operation of the new part Steps 1.

  • Page 20: Verify Shipping Package Contents

    Verify shipping package contents Confirm that you received all the equipment that is required to install the new 25-drive expansion enclosure. Verify that you received the following: Component Quantity Expansion enclosure (25-drive) Rail kit, including Snap-in rails (2) Screws (3 per rail) CL5583 Power cords (2), either Black and gray C13/C14...

  • Page 21: Install The Rails In The Cabinet

    Steps 1. Remove the filler panel. 2. Use a flatblade screwdriver or similar tool to pry off the latch brackets (Figure 12. Prying off a latch bracket). CL4064 Figure 12. Prying off a latch bracket Install the rails in the cabinet This task describes the procedure to install one rail.

  • Page 22: Install The Expansion Enclosure On The Rails

    Install the expansion enclosure on the rails About this task CAUTION: The enclosure is heavy and should be installed into or removed from a rack by two people. To avoid personal injury and/or damage to the equipment, do not attempt to lift and install the enclosure into a rack without a mechanical lift and/or help from another person.

  • Page 23: Installing Drives

    Installing drives If the drives shipped separately from the enclosure, install them in the enclosure now. If the drives are already installed in the enclosure, you are ready to install the bezel. Installing a drive About this task NOTE: If you are installing multiple drives in a system that is powered up, wait at least 10 seconds before sliding the next drive into position.

  • Page 24: Connect Expansion Enclosure Power Cables

    CL5262 Figure 16. Installing the bezel Connect expansion enclosure power cables Steps 1. Connect the power cable to the power/cooling module: Figure 17. Attaching power cable 2. Attach the retention bail (strain relief) to the base of the power cable. The retention bail prevents the power cable from pulling out of the connection.
  • Page 25 2. Disconnect the SAS cable from LCC A, port B of the last expansion enclosure and move it to LCC A, port B of the new expansion enclosure. 3. Use a new SAS cable to connect LCC A, port B of the last expansion enclosure to LCC A, port A of the new expansion enclosure. 4.

  • Page 26: Verify The Operation Of The New Part

    Expansion enclosure 2 Expansion enclosure 1 Expansion enclosure 0 Node Figure 19. Cabling the base enclosure to three expansion enclosures NOTE: For additional cabling diagrams, refer to the Cable Label Worksheet. Verify the operation of the new part Steps 1. From PowerStore Manager, select Hardware. 2.

  • Page 27: Base Enclosure Service Procedures

    Base enclosure service procedures The base enclosure contains customer-replaceable components. Follow these procedures to safely replace a failed component. NOTE: Review the information in Safety precautions for handling replaceable units before handling replaceable parts. Topics: • Replace a faulted drive in the base enclosure •...

  • Page 28: Install A 2.5" Drive

    Figure 20. Pushing the latch cover up 3. Push down the orange button to release the latch. 4. Remove the drive from the slot. Figure 21. Removing a 2.5" drive 5. Place the drive on a static-free surface. Install a 2.5" drive About this task NOTE: If you are installing multiple drives in a system that is powered up, wait at least 10 seconds before sliding the...

  • Page 29: Verify The Operation Of A Replacement Drive

    Figure 22. Installing a 2.5" drive 5. If you are installing an NVMe NVRAM drive, push the latch cover into place. The activity light flashes to indicate that the spin-up sequence has begun. Verify the operation of a replacement drive Steps 1.

  • Page 30: Remove A Drive Filler Module

    2. Press the two latch buttons on the bezel surface to release the bezel from the cabinet. 3. Pull the bezel off the cabinet and put it on a clean, static-free surface. Remove a drive filler module Steps 1. Insert your finger into the cutout on the drive filler module. 2.

  • Page 31: Verify The Operation Of A New Part

    Figure 24. Installing a 2.5" drive 5. If you are installing an NVMe NVRAM drive, push the latch cover into place. The activity light flashes to indicate that the spin-up sequence has begun. Verify the operation of a new part Steps 1.

  • Page 32: Identify A Faulted Part From Powerstore Manager

    Identify a faulted part from PowerStore Manager Before you replace a part, ensure that you have identified its location within the system. Using PowerStore Manager, you can identify and locate a faulted part. Steps 1. From PowerStore Manager, select Hardware. 2.

  • Page 33: Install A Power Supply

    Figure 26. Removing the power cable 2. Push and hold the orange release tab to the left (to the right for the bottom power supply) and grasp the power supply by its handle. Remove the power supply by pulling it from the node. Figure 27.

  • Page 34: Verify The Operation Of A Replacement Part

    Figure 28. Installing a power supply 3. Connect the power cable to the power supply and secure the cord with the retention bail at the connector. Figure 29. Inserting the power cable Verify the operation of a replacement part Steps 1.

  • Page 35: Embedded Module Leds

    Faulted parts appear in red in the image of the system, and report a status of Faulted in the State field. Embedded module LEDs Use the fault LEDs to identify the faulted part. Figure 30. Embedded module LEDs Table 2. Embedded module LEDs Location State Description...
  • Page 36 CAUTION: Do not pull the node from the base enclosure. Pulling the node from the base enclosure disrupts the system cache. 2. Push the orange tab on the embedded module to release the lever. Figure 31. Releasing the lever on the embedded module 3.

  • Page 37: Transfer The 4-Port Card

    Transfer the 4-port card If you are replacing the embedded module, remove the 4-port card from the old embedded module and install it into the new embedded module. Do not transfer the 4-port card while replacing a node. Remove a 4-port card Steps 1.

  • Page 38: Install An Embedded Module

    Figure 35. Seating the 4-port card 3. Gently push down on the upper-left circle on the 4-port card. 4. Push up on the blue tabs until they lock into place. Figure 36. Locking the 4-port card into position 5. Replace the air dam and tighten the four captive screws. 6.

  • Page 39: Power Up The Node

    Figure 37. Installing the embedded module 2. When the embedded module is fully seated, push the release lever back into the system until the orange tab locks the lever in place. Figure 38. Locking the release lever 3. Connect each cable into the same port from which it was removed. Power up the node Power up the node as described in Power control...

  • Page 40: Replace A 4-Port Card

    Replace a 4-port card Take the following actions to remove the 4-port card and install the replacement 4-port card into the system. Identify a faulted part from PowerStore Manager Before you replace a part, ensure that you have identified its location within the system. Using PowerStore Manager, you can identify and locate a faulted part.

  • Page 41: Power Down The Node

    Location State Description Blue and amber Node in Service Mode. alternating at one second intervals No fault has occurred, normal operation. Node power Green Node is on (main power). Green blinking Node is initializing a serial over LAN session (Standby Mode). Node is off.

  • Page 42: Remove A 4-Port Card

    Figure 40. Releasing the lever on the embedded module 3. Pull the release lever away from the system. The embedded module releases from the system as you pull the lever. Figure 41. Removing the embedded module from the system 4. Remove the embedded module from the slot. Remove a 4-port card Steps 1.

  • Page 43: Install A 4-Port Card

    Figure 42. Opening the retaining tabs 3. Lift the 4-port card off the pegs, and pull the 4-port card away from the embedded module. NOTE: If you are having difficulty removing the 4-port card, loosen the four captive screws that secure the air dam to the front of the embedded module .

  • Page 44: Install An Embedded Module

    Figure 44. Seating the 4-port card 3. Gently push down on the upper-left circle on the 4-port card. 4. Push up on the blue tabs until they lock into place. Figure 45. Locking the 4-port card into position 5. If necessary, tighten the four captive screws that secure the air dam to the front of the embedded module. 6.

  • Page 45: Power Up The Node

    Figure 46. Installing the embedded module 2. When the embedded module is fully seated, push the release lever back into the system until the orange tab locks the lever in place. Figure 47. Locking the release lever 3. Connect each cable into the same port from which it was removed. Power up the node Power up the node as described in Power control...

  • Page 46: Replace An Sfp

    Replace an SFP Take the following actions to remove the faulted SFP and install the replacement SFP into the system. Identify a faulted SFP module from PowerStore Manager Using PowerStore Manager, you can identify and locate a faulted part. Steps 1.

  • Page 47: Verify The Operation Of A Replacement Part

    EMC3550 Figure 49. Installing an SFP module 3. Push the spring release down to lock the SFP module into place. 4. Reconnect the cable to the replacement SFP module. Example Verify the operation of a replacement part Steps 1. From PowerStore Manager, select Hardware. 2.

  • Page 48: Power Down The Node

    Figure 50. Base enclosure I/O module LEDs Table 4. Base enclosure I/O module LEDs Location State Description Port link Green or blue Link up Link down Power fault Green Power on Amber Power fault Power down the node Power down the node as described in Power control procedures.

  • Page 49: Install A New I/O Module

    Figure 52. Removing the I/O module Install a new I/O module Steps 1. Align the module with the empty slot and carefully push the module into the slot. Figure 53. Installing an I/O module 2. When the I/O module appears seated, push and release the small button on the handle. •...

  • Page 50: Verify The Operation Of A Replacement Part

    Verify the operation of a replacement part Steps 1. From PowerStore Manager, select Hardware. 2. Select the appliance where you replaced the faulted part. 3. From the Hardware card, select the view of the system where the part was replaced. The status of the replacement part should read Healthy.
  • Page 51 Figure 55. Removing the power cable 2. Disconnect the network and all other cables from the back of the I/O modules and network ports on the node. NOTE: Do not remove any cables from the other node. 3. Pull the orange release trigger while gently pushing in on the node. The hook disengages from the locking mechanism, and the release tab slides out.

  • Page 52: Remove The Top Cover From The Node

    Remove the top cover from the node Steps 1. While pushing down the two blue release buttons, slide the top cover towards the rear of the system, until it stops. Figure 58. Releasing the top cover 2. Lift the top cover upward, and remove it from the node. Figure 59.

  • Page 53: Install A New Fan Module

    Figure 60. Disconnecting fan power cable 2. Unhook the fan module power cable from the cable holder. 3. Squeeze the blue release tabs. 4. Lift the fan module away from the motherboard. Figure 61. Removing the fan from the motherboard Install a new fan module Steps 1.

  • Page 54: Install The Top Cover On The Node

    Figure 62. Installing the fan module Install the top cover on the node Steps 1. Position the top cover over the node and align it with the slots in the sides at the rear of the node. Figure 63. Aligning the top cover 2.

  • Page 55: Install The Node

    Figure 64. Securing the top cover Install the node Steps 1. Align the pins on the top of the node with the grooves on the top of the chassis. 2. Slide the node into the chassis until it stops, about halfway in. Figure 65.

  • Page 56: Power Up The Node

    Figure 66. Installing the node 4. Pull the orange release trigger and push in gently to re-engage the locking mechanism. If the black release tab comes out when pulled, the locking mechanism is not engaged. Power up the node Power up the node as described in Power control procedures.

  • Page 57: Power Down The Node

    Power down the node Power down the node as described in Power control procedures. Remove the node This procedure describes how to remove a node from the chassis. There are two nodes. The top node is considered to be upside-down and mirrors the bottom node.

  • Page 58: Remove The Top Cover From The Node

    Figure 68. Disengaging the locking mechanism 4. Use the release handle to pull the node outward enough to grasp the sides with both hands. Then, with both hands supporting the node, pull the node fully out of the enclosure. Figure 69. Removing the node 5.

  • Page 59: Remove The Faulted Dual Inline Memory Module

    Figure 71. Removing the top cover Remove the faulted dual inline memory module Steps 1. Locate the faulted DIMM in the node. The DIMMs are identified by white or black retaining tabs. 2. Depress the white or black retaining tabs downward to free the DIMM from its slot. 3.

  • Page 60: Install The Top Cover On The Node

    Figure 73. Installing the DIMM 3. Ensure that the tabs have locked into place and the DIMM is secure. Install the top cover on the node Steps 1. Position the top cover over the node and align it with the slots in the sides at the rear of the node. Figure 74.

  • Page 61: Install The Node

    Install the node Steps 1. Align the pins on the top of the node with the grooves on the top of the chassis. 2. Slide the node into the chassis until it stops, about halfway in. Figure 76. Sliding the node halfway into the chassis 3.

  • Page 62: Replace An Internal M.2 Boot Module

    3. From the Hardware card, select the view of the system where the part was replaced. The status of the replacement part should read Healthy. If the status is still Faulted, wait a few minutes and refresh PowerStore Manager. If the status does not change, ensure that the part is correctly seated, or contact your service provider. Replace an internal M.2 boot module Take the following actions to remove the faulted internal M.2 boot module and install the replacement internal M.2 boot module into the system.
  • Page 63 Figure 78. Removing the power cable 2. Disconnect the network and all other cables from the back of the I/O modules and network ports on the node. NOTE: Do not remove any cables from the other node. 3. Pull the orange release trigger while gently pushing in on the node. The hook disengages from the locking mechanism, and the release tab slides out.

  • Page 64: Remove The Top Cover From The Node

    Remove the top cover from the node Steps 1. While pushing down the two blue release buttons, slide the top cover towards the rear of the system, until it stops. Figure 81. Releasing the top cover 2. Lift the top cover upward, and remove it from the node. Figure 82.

  • Page 65: Install The Internal M.2 Boot Module

    Figure 83. Removing the M.2 boot module adaptor 4. Identify the faulted internal M.2 boot module. One internal M.2 boot module is labeled DRIVE 0 and the other is labeled DRIVE 1. In PowerStore Manager, DRIVE 0 is identified as InternalM.2BootModule0 and DRIVE 1 is identified as InternalM.2BootModule1. 5.

  • Page 66: Install The Top Cover On The Node

    Figure 85. Installing the internal M.2 boot module into the M.2 boot module adaptor 4. Touching only the outside edges of the M.2 boot module adaptor, align the M.2 boot module adaptor with the connector. 5. Firmly push the M.2 boot module adaptor straight down into the connector. When the M.2 boot module adaptor is fully seated, you will hear a snap, and feel the connector latches click into place.

  • Page 67: Install The Node

    Figure 88. Securing the top cover Install the node Steps 1. Align the pins on the top of the node with the grooves on the top of the chassis. 2. Slide the node into the chassis until it stops, about halfway in. Figure 89.

  • Page 68: Power Up The Node

    Figure 90. Installing the node 4. Pull the orange release trigger and push in gently to re-engage the locking mechanism. If the black release tab comes out when pulled, the locking mechanism is not engaged. Power up the node Power up the node as described in Power control procedures.

  • Page 69: Power Down The Node

    Power down the node Power down the node as described in Power control procedures. Remove the node This procedure describes how to remove a node from the chassis. There are two nodes. The top node is considered to be upside-down and mirrors the bottom node.

  • Page 70: Remove The Top Cover From The Node

    Figure 92. Disengaging the locking mechanism 4. Use the release handle to pull the node outward enough to grasp the sides with both hands. Then, with both hands supporting the node, pull the node fully out of the enclosure. Figure 93. Removing the node 5.

  • Page 71: Remove The Faulted M.2 Boot Module Adaptor

    Figure 95. Removing the top cover Remove the faulted M.2 boot module adaptor Steps 1. Locate the M.2 boot module adaptor in the node. You can identify the M.2 boot module adaptor by the blue retaining tabs. 2. Press the blue retaining tabs downward to free the M.2 boot module adaptor from its slot. 3.

  • Page 72: Install The M.2 Boot Module Adaptor

    Figure 97. Removing the internal M.2 boot modules from the M.2 boot module adaptor Install the M.2 boot module adaptor Steps 1. Place the internal M.2 boot modules that you removed from the faulted M.2 boot module adaptor into the new M.2 boot module adaptor.

  • Page 73: Install The Top Cover On The Node

    Figure 99. Installing the M.2 boot module adaptor Install the top cover on the node Steps 1. Position the top cover over the node and align it with the slots in the sides at the rear of the node. Figure 100. Aligning the top cover 2.

  • Page 74: Install The Node

    Install the node Steps 1. Align the pins on the top of the node with the grooves on the top of the chassis. 2. Slide the node into the chassis until it stops, about halfway in. Figure 102. Sliding the node halfway into the chassis 3.

  • Page 75: Replace A Node

    3. From the Hardware card, select the view of the system where the part was replaced. The status of the replacement part should read Healthy. If the status is still Faulted, wait a few minutes and refresh PowerStore Manager. If the status does not change, ensure that the part is correctly seated, or contact your service provider. Replace a node Take the following actions to remove the faulted node from the enclosure and install the replacement node.
  • Page 76 Figure 104. Removing the power cable 2. Disconnect the network and all other cables from the back of the I/O modules and network ports on the node. NOTE: Do not remove any cables from the other node. 3. Pull the orange release trigger while gently pushing in on the node. The hook disengages from the locking mechanism, and the release tab slides out.

  • Page 77: Remove The Top Cover From The Node

    Remove the top cover from the node Steps 1. While pushing down the two blue release buttons, slide the top cover towards the rear of the system, until it stops. Figure 107. Releasing the top cover 2. Lift the top cover upward, and remove it from the node. Figure 108.

  • Page 78: Transfer The Internal Battery Backup Module

    Transfer the internal battery backup module Transfer the internal battery backup module from the faulted node to the replacement node. Remove the internal battery backup module Steps 1. Lift the gray padding away from the internal battery backup module. 2. Remove the clip around the internal battery backup module by pulling the tab on the left side. 3.

  • Page 79: Install The Top Cover On The Node

    Figure 111. Placing the internal battery backup module into position 2. Close the clip around the center of the internal battery backup module until it clicks into place. 3. Replace the gray padding around the top of the internal battery backup module. 4.

  • Page 80: Install The Node

    Figure 113. Aligning the top cover 2. Pull the top cover forward to secure it in place. Figure 114. Securing the top cover Install the node Steps 1. Align the pins on the top of the node with the grooves on the top of the chassis. 2.

  • Page 81: Power Up The Node

    Figure 115. Sliding the node halfway into the chassis 3. Pull the black release tab out completely, and slide the rest of the node back into the chassis. The black release tab slides back into the system as it is inserted. Figure 116.

  • Page 82: Expansion Enclosure Service Procedures

    Expansion enclosure service procedures The expansion enclosure contains customer-replaceable components. Follow these procedures to safely replace a failed component. NOTE: Review the information in Safety precautions for handling replaceable units before handling replaceable parts. Topics: • Add a drive in a 25-drive expansion enclosure •...

  • Page 83: Removing A Drive Filler Module

    Removing a drive filler module Steps 1. Insert your finger into the cutout on the bottom of the drive filler module (2). 2. With your thumb push in the latch on the top of the drive filler module, and pull the module out of the slot (2). CL5219 Figure 118.

  • Page 84: Installing The Front Bezel

    The activity light flashes to indicate that the spin-up sequence has begun. Installing the front bezel Steps 1. Align the bezel with the enclosure. 2. Gently push the bezel into place on the cabinet until it latches. 3. If the bezel has a key lock, lock the bezel with the provided key. CL5262 Figure 120.

  • Page 85: Removing The Front Bezel

    Faulted parts appear in red in the image of the system, and report a status of Faulted in the State field. 4. Click Blink LED. The amber fault light on the drive starts blinking. Removing the front bezel About this task NOTE: Remove the front bezel of the expansion enclosure to gain access to the drives.

  • Page 86: Installing A Drive

    Figure 122. Removing a drive 4. Place the drive on a static-free surface. Installing a drive About this task NOTE: If you are installing multiple drives in a system that is powered up, wait at least 10 seconds before sliding the next drive into position.

  • Page 87: Verify The Operation Of A Replacement Drive

    2. Gently push the bezel into place on the cabinet until it latches. 3. If the bezel has a key lock, lock the bezel with the provided key. CL5262 Figure 124. Installing the bezel Verify the operation of a replacement drive Steps 1.

  • Page 88: Removing A Faulted Lcc

    Removing a faulted LCC Prerequisites Identify the faulted LCC by it amber fault LED. CL5982 Figure 125. LCC fault LED About this task NOTE: The DAE must have at least one LCC installed while the enclosure is powered up; do not remove both LCCs while AC power is on.

  • Page 89: Installing A Replacement Lcc

    NOTE: The LCC comes completely out of the DAE chassis. In addition to holding the latches, be prepared to support the LCC to avoid dropping it. a) Locate the orange handle buttons on the LCC handles. b) Press the orange handle buttons to release the LCC, pull the latches outward, and remove the LCC from its slot. CL5984 Figure 127.
  • Page 90 3. Align the LCC with the enclosure opening and gently push the LCC straight into the enclosure, being sure the LCC is completely seated in the enclosure. CL5985 Figure 128. Installing an LCC 4. Press the latches to secure the LCC. 5.

  • Page 91: Verify The Operation Of A Replacement Part

    CL5986 Figure 129. LCC power LED Verify the operation of a replacement part Steps 1. From PowerStore Manager, select Hardware. 2. Select the appliance where you replaced the faulted part. 3. From the Hardware card, select the view of the system where the part was replaced. The status of the replacement part should read Healthy.
  • Page 92 CL5987 Figure 130. Fault LED on an AC power/cooling module About this task CAUTION: Access to the drives in your enclosure will time out and the drives will spin down two minutes after a power cooling module is removed from the enclosure. While the system can continue operating on a single power supply, the loss of two blowers causes the DAE to power down unless you replace the module within two minutes.

  • Page 93: Installing A Replacement Power/Cooling Module

    CAUTION: To protect a running system from overheating, the enclosure powers down unless you replace the power cooling module within two minutes. CL5984 Figure 133. Removing an AC power/cooling module Installing a replacement power/cooling module Steps 1. Install the power/cooling module in the enclosure within two minutes: a) Gently insert the power/cooling module into the enclosure, being sure that the module is completely seated.
  • Page 94 CL5990 Figure 134. Installing a power/cooling module 2. For an AC power/cooling module: a) Plug the power cord into the power/cooling module. b) Secure the cord with the retention bail at the connector The bail prevents the power cord from pulling out of the connector. Expansion enclosure service procedures...

  • Page 95: Verify The Operation Of A Replacement Part

    Figure 135. Plug in the power cord 3. For a DC power/cooling module, push the power cord plug into the connector until it snaps in place. Verify the operation of a replacement part Steps 1. From PowerStore Manager, select Hardware. 2.

  • Page 96: A Safety Precautions For Handling Replaceable Units

    Safety precautions for handling replaceable units Review these safety considerations before replacing any parts to avoid damage to your system. Topics: • Handling replaceable units Handling replaceable units This section describes the precautions that you must take and the general procedures that you must follow when removing, installing, and storing any replaceable unit.

  • Page 97: Hardware Acclimation Times

    Hardware acclimation times Units must acclimate to the operating environment before applying power. This requires the unpackaged system or component to reside in the operating environment for up to 16 hours in order to thermally stabilize and prevent condensation. Transit/storage environment Operating environment temperature Acclimation time Temperature...

  • Page 98: Unpacking A Part

    front bezels should always be attached to ensure EMI compliance. Make sure you reattach the bezel after replacing a component. Also, each slot should contain a component or filler panel to ensure proper air flow throughout the system. Unpacking a part Use these best practices to unpack a part.

  • Page 99: B Discovering Powerstore Appliances

    • (Optional) Download and run the PowerStore Network Validation Tool (NVT) to validate that your networks are correctly configured. The NVT can be downloaded from Dell EMC Central Solutions at https://psapps.emc.com/central/solutions. • Ensure that your workstation’s Ethernet adapter is configured as follows: •...

  • Page 100: Discovery With Remote Connection

    Figure 137. PowerStore X model Prerequisites • (Optional) Download and run the Network Validation Tool (NVT) for PowerStore to validate that your networks are correctly configured. The NVT can be downloaded from Dell EMC Central Solutions at https://psapps.emc.com/central/solution/NVT- PowerStore. •...

  • Page 101: C Power Control Procedures

    • Ensure that you also record the Dell service tag numbers of all enclosures in your cluster. • Nodes in the appliance power on in the same mode that they were in when the appliance was powered off. If a node powers on in service mode: 1.

  • Page 102: Powering Off Procedures For Powerstore Node

    Component Action PowerStore T model PowerStore X model Power on • If the node was removed • If the node was removed from the chassis, reconnect from the chassis, reconnect power cables. power cables and use VMware vCenter server. • If the node was not removed from the chassis, run a •...

  • Page 103: Power Off A Powerstore T Model Node Using A Service Script

    Next steps To verify that the node has powered off, check the status of the LEDs in the rear of chassis. Other than the LEDs for the power supply unit, management port, and service port, all LEDs on the node must be OFF. The Unsafe to Remove LED on the active or peer node is Power off a PowerStore T model node using a service script Prerequisites...

  • Page 104: Powering On Procedures For Powerstore Node

    4. Using vCenter commands, shut down the ESXi host that is in Maintenance Mode. 5. Monitor the vCenter server console to ensure that the ESXi host has shut down. Next steps To verify that the node has powered off, check the status of the LEDs in the rear of chassis. Other than the LEDs for the power supply unit, management port, and service port, all other LEDs on the node must be OFF.

  • Page 105: Rebooting Procedures For A Powerstore Node

    About this task NOTE: If the node was removed from the chassis, reseat the node, reconnect the power cables, and log in to the associated vCenter server to exit the ESXi host for the node from Maintenance Mode. The controller VM powers on automatically, and then the node will power on.

  • Page 106: Reboot A Powerstore T Model Node Using A Service Script

    Reboot a PowerStore T model node using a service script Prerequisites Obtain the following information: • Management IP address of the appliance that contains the node. In PowerStore Manager, go to Settings > Networking > Networking IPs > Management. Review the Management IPs table to identify the management IP address associated with the appliance.

  • Page 107: Power Off A Powerstore T Model Appliance

    • Power off a PowerStore T model appliance • Power off a PowerStore X model appliance Power off a PowerStore T model appliance Prerequisites • If you want to power off an appliance because you want to replace a hardware component, identify the node that it is installed on, and power off the specific node instead.

  • Page 108: Powering On Procedures For Powerstore Appliances

    • Address of the VMware vCenter server associated with the appliance • Associated vCenter server account credentials • Service tags of the appliance and, if applicable, the associated expansion enclosures About this task Use the following procedure to power off (power down) a PowerStore X model appliance. Shutting down an appliance results in the mapped hosts losing access to the data on the appliance.

  • Page 109: Powering Off Procedures For Powerstore Cluster

    When the cluster is powered off, you have no access to the GUI, API, or CLI interfaces. Print the power on instructions to ensure that you have the information you require to power on the cluster in a specific order. You can also find these instructions on www.dell.com/powerstoredocs. Power control procedures...

  • Page 110: Power Off A Powerstore X Model Cluster

    When the cluster is powered off, you have no access to the GUI, API, or CLI interfaces. Print the power on instructions to ensure that you have the information you require to power on the cluster in a specific order. You can also find these instructions on www.dell.com/powerstoredocs. Steps 1.

  • Page 111: Power On A Powerstore T Model Cluster

    • Power on a PowerStore X model cluster Power on a PowerStore T model cluster About this task Use the following procedure to power on a PowerStore T model cluster: Steps 1. If applicable, for each appliance in the cluster, reconnect the power cables to each expansion enclosure in the following order: •...
  • Page 112 7. Power on user VMs on the ESXi hosts for both nodes. 8. Verify that the PowerStore X model cluster is operating normally in both vCenter server and PowerStore Manager. Power control procedures...

  • Page 113: D Data Collection

    5. Optional: Select Send to Support if you want the system to automatically send the collection to Dell EMC Support when the job completes. This option is only enabled when remote support through Secure Remote Services is enabled on the system. You can also send the collection to Dell EMC Support at a later time.
  • Page 114 Next steps After the job is finished, you can download the data collection to a client, send the collection to support, or delete the collection. Select the data collection, then select Download, Send to Support, or Delete. Data collection...

  • Page 115: E Reinitialize The System

    Reinitialize the system Learn how to reset the entire system to the original, default factory settings. Topics: • Reinitialize the system Reinitialize the system Reinitializing the system resets the entire system to the original, default factory settings. You can reinitialize the system using service scripts.

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