Sony NYSNO-10 Help Manual
Sony NYSNO-10 Help Manual

Sony NYSNO-10 Help Manual

Helmet mounted wireless headset

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Help Guide
Helmet Mounted Wireless Headset
NYSNO-10
Use this manual if you encounter any problems, or have any questions.
Getting Started
Notes on water resistant and dust proof features
Parts and controls
Location and function of parts
About the lamp on the main unit
Charging
Charging the main unit
Checking the remaining battery charge
System requirements for battery charge using USB
Attaching to a helmet
Attaching the main unit to a helmet
Attaching the microphone
Turning on the main unit
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Table of Contents
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Summary of Contents for Sony NYSNO-10

  • Page 1 Help Guide Helmet Mounted Wireless Headset NYSNO-10 Use this manual if you encounter any problems, or have any questions. Getting Started Notes on water resistant and dust proof features Parts and controls Location and function of parts About the lamp on the main unit...
  • Page 2 Preparing the remote control Using the remote control Attaching the remote control to your wrist Changing the length of the remote control belt Replacing the remote control battery Talking within multiple members (Group Talk) What is Group Talk? Registering multiple devices as a group Talking within multiple members (Group Talk) Changing the sound quality mode of Group Talk (Priority on sound quality / Priority on stable connection) When the voice conversation is interrupted during Group Talk (optimization of the connection status)
  • Page 3 Functions with the remote control while playing music Disconnecting BLUETOOTH connection (after use) Making phone calls Receiving a call Making a call Functions for a phone call Disconnecting BLUETOOTH connection (after use) Important information Precautions Trademarks Customer support websites Troubleshooting What can I do to solve a problem? Power The main unit is not turned on.
  • Page 4 A passkey input is required on the display for the BLUETOOTH connection. Calling No voice from callers Others The main unit does not operate properly. The main unit gets hot. Resetting / initializing the main unit 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 5 NYSNO-10 passed the drop test from 1.2 m (3 ft. 11 1/4 in.) on plywood of 5 cm (2 in.) thickness conforming to MIL- STD 810 F Method 516.5-Shock. However, this does not guarantee no damage, no breakdown, or water resistant and dust proof performance in all conditions.
  • Page 6: How To Care

    Especially in cold regions, be sure to wipe off the moisture after use. Leaving moisture on its surface may cause the main unit to freeze and malfunction. If sand grains, etc. enter the adhesive mount attaching part, remove them carefully. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 7: Location And Function Of Parts

    Help Guide Helmet Mounted Wireless Headset NYSNO-10 Location and function of parts Main unit N-Mark Use to connect to the one-touch connection (NFC) supported device via BLUETOOTH. (Power, Answer, Play/Pause) button Press to turn on/off the main unit, receive a call, register BLUETOOTH devices (pairing), and play/pause music.
  • Page 8: Remote Control

    Press with a pen, etc. to reset if the remote control does not operate properly. Do not use sharp pointed objects such as a safety pin. Belt loop Related Topic About the lamp on the main unit Checking the remaining battery charge 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 9: Turning On/Off

    You can check the status of the main unit by the (Power) lamp. Turning on/off Turning on When turning on NYSNO-10 by pressing and holding the (Power, Answer, Play/Pause) button on the main unit for more than 2 seconds (flashes 2 times)
  • Page 10 Related Topic Checking the remaining battery charge Resetting / initializing the main unit 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 11 Help Guide Helmet Mounted Wireless Headset NYSNO-10 Charging the main unit The main unit contains a rechargeable battery. Charge the main unit using the micro-USB cable (supplied). Connect the micro-USB cable (supplied) to the main unit, and then connect the other end to a booted computer.
  • Page 12 (Power) lamp (red) will go off automatically if the computer enters into hibernation mode. Charge the main unit again in this case. Use the supplied micro-USB cable only, and connect directly to a computer. Charging will not be completed properly by an indirect connection, such as via a USB hub. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 13: Checking The Remaining Battery Charge

    Help Guide Helmet Mounted Wireless Headset NYSNO-10 Checking the remaining battery charge You can check the remaining battery charge of the rechargeable battery. When pressing the (Power, Answer, Play/Pause) button to turn on the main unit, the (Power) lamp on the main unit flashes twice in blue, then flashes in red.
  • Page 14 B: Remaining battery charge is high. C: Remaining battery charge is medium. D: Remaining battery charge is low (needs to charge). 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 15: System Requirements For Battery Charge Using Usb

    Windows® 10 Home/Windows® 10 Pro Windows® 8.1/Windows® 8.1 Pro Windows® 8/Windows® 8 Pro Windows® 7 Home Basic/Home Premium/Professional/Ultimate Mac OS X (version 10.9 or later) Note Update to the latest version through Windows Update in case of Windows 8.1. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 16 NYSNO-10 Attaching the main unit to a helmet Helmets suitable for NYSNO-10 The main unit can be attached to helmets for winter sports. Check if the following conditions are met in the central area on the rear side of the helmet, other than the area where the goggle belt and fixed parts are located.
  • Page 17 Turn the lock lever to the [LOCK] side to fix the adhesive mount. After attaching the adhesive mount to the main unit, do steps Hint Allow 24 hours for the adhesive mount to stick securely, with the main unit attached securely. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 18: Attaching The Microphone

    Insert the microphone plug to the (Microphone) jack of the main unit. Hint Keep the microphone cable tidy using a helmet hole or goggle belt to avoid it getting caught. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 19: Turning On The Main Unit

    The main unit is turned on and you hear voice guidance "Power on." To turn off the main unit Press and hold the (Power, Answer, Play/Pause) button for about 2 seconds again. You hear voice guidance "Power off" and the main unit is turned off. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 20: Using The Remote Control

    The main unit cannot be turned on/off by operating the remote control. Related Topic Attaching the remote control to your wrist Changing the length of the remote control belt Turning on the main unit Replacing the remote control battery 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 21 Help Guide Helmet Mounted Wireless Headset NYSNO-10 Attaching the remote control to your wrist Attach the remote control to the belt. Turn over the remote control, lace the longer side of the belt through the belt loop on the - (volume) button side, fold back the belt tip, and then fasten it.
  • Page 22 At the time of purchase, the long belt and short belt are tied. Use only the long belt for thin wrists. Related Topic Using the remote control Changing the length of the remote control belt 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 23 Help Guide Helmet Mounted Wireless Headset NYSNO-10 Changing the length of the remote control belt To attach the remote control to a thin wrist, use only the longer belt. Remove the belt from the remote control. Separate the long and short belts.
  • Page 24 As with step 1., lace another side of the belt through the belt loop on the - (volume) button side, fold back the belt tip, and then fasten it. Attach to your arm. Related Topic Attaching the remote control to your wrist 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 25: Replacing The Remote Control Battery

    Replacing the remote control battery The remaining battery level of the remote control is low when the operation lamp of the remote control flashes in red. To replace the battery, visit the Company support site: https://www.sony.net/Products/NYSNO/support/ 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 26 Group Talk enables you to talk without smartphones by registering NYSNO-10 group members (up to three units via BLUETOOTH, with communication of about 1 km (0.62 mile) *The range between two people in a place with good visibility (measured by Sony). It may be shorter due to the topography, weather, obstacles, or radio conditions.
  • Page 27 Help Guide Helmet Mounted Wireless Headset NYSNO-10 Registering multiple devices as a group Press and hold the (Power, Answer, Play/Pause) button for about 2 seconds on all main units to register as a group. All main units are turned on.
  • Page 28 If you press the TALK buttons on two or more remote controls in step , or the radio wave condition is not good, the group registrations may fail. If you hear voice guidance indicating registration failure in step , repeat from step 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 29 Help Guide Helmet Mounted Wireless Headset NYSNO-10 Talking within multiple members (Group Talk) Perform the group registration in advance. Press the TALK button on one of the remote controls. When you hear a sound indicating Group Talk had just started, start the voice conversation.
  • Page 30 Related Topic Registering multiple devices as a group 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 31 Press and hold the ATT/EQ (Attenuate/Equalizer) button on the remote control for more than 2 seconds during Group Talk. You hear voice guidance indicating which sound quality mode is selected, and then the mode is changed. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 32 The distance between A and B, and distance between A and C: Both are within 1 km (0.62 mile). Group Talk is performed with a clear sound when the distance between A and other two NYSNO-10 is within 1 km (0.62 mile).
  • Page 33 When performing optimization of the connection status at this point, the center of the BLUTOOTH communication is changed to B as below. Example 3) The distance between B and A, and distance between B and C: Both are within 1 km (0.62 mile). Furthermore, when A leaves over 1 km (0.62 mile) away from B (center of connection), it goes out of Group Talk range, and B and C are reconnected as below.
  • Page 34 For A to join to Group Talk again, get close to B (center of connection) within 1 km (0.62 mile), and press the TALK button on the remote control. A hear voice guidance indicating Group Talk being prepared, and B and C hear voice guidance indicating a member adding to the conversation. Three people can enjoy Group Talk. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 35: What You Can Do With The Bluetooth Function

    Listening to music You can receive audio signals from a smartphone or music player to enjoy music wirelessly. Talking on the phone A hands-free call can be made without holding a smartphone or mobile phone. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 36: How To Make A Wireless Connection To Bluetooth Devices

    If the BLUETOOTH device does not support one-touch connection (NFC), operate the main unit and the device to perform device registration (pairing). Connecting to a registered (paired) device When the device is registered, it is not necessary to register it again. Connect to it with an appropriate method. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 37: One-Touch Connection (Nfc) With A Smartphone (Android 4.1 Or Later)

    Help Guide Helmet Mounted Wireless Headset NYSNO-10 One-touch connection (NFC) with a smartphone (Android 4.1 or later) By touching the main unit with a smartphone, the main unit turns on automatically, and then pairs and makes a BLUETOOTH connection. For details on compatible smartphones, refer to the following support website.
  • Page 38 (One-touch connection switching). Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting the smartphone by one-touch (NFC) Switching the device by one-touch (NFC) Listening to music from a device via BLUETOOTH connection 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 39: Disconnecting The Smartphone By One-Touch (Nfc)

    You can disconnect the main unit from the connected smartphone by touching the main unit with it. Unlock the screen of the smartphone if it is locked. Touch the main unit with the smartphone. Touch the smartphone on the N-Mark of the main unit. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 40: Switching The Device By One-Touch (Nfc)

    When the main unit is connected with an NFC-compatible smartphone by touching the smartphone on an NFC- compatible main unit or BLUETOOTH speaker, the smartphone disconnects from the main unit, and connect to the BLUETOOTH device being touched. Note Unlock the screen of the smartphone if it is locked. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 41 Help Guide Helmet Mounted Wireless Headset NYSNO-10 Paring and connecting with an Android smartphone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the main unit to be able to make a BLUETOOTH connection for the first time.
  • Page 42 If they are not connected, refer to “Connecting to a paired Android smartphone”. If NYSNO-10 does not appear on the display, try again from step A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Hint The above procedure is an example. For details, refer to the operating instructions supplied with your smartphone.
  • Page 43 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 44: Connecting To A Paired Android Smartphone

    To connect to another device that has already performed device registration (pairing) Perform the BLUETOOTH setting on the device, and select [NYSNO-10] to connect with the main unit via BLUETOOTH. For details, refer to the operating instructions of the BLUETOOTH device.
  • Page 45 Help Guide Helmet Mounted Wireless Headset NYSNO-10 Pairing and connecting with iPhone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the main unit to be able to make a BLUETOOTH connection for the first time.
  • Page 46 If they are not connected, refer to “Connecting to a paired iPhone”. If [NYSNO-10] does not appear on the display, try again from step A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Hint The above procedure is an example. For details, refer to the operating instructions supplied with your iPhone.
  • Page 48: Connecting To A Paired Iphone

    To connect to another device that has already performed device registration (pairing) Perform the BLUETOOTH setting on the device and select [NYSNO-10] to connect with the main unit via BLUETOOTH. For details, refer to the operating instructions of the BLUETOOTH device.
  • Page 49: Pairing And Connecting With Other Bluetooth Devices

    BLUETOOTH pairing. Perform the device pairing procedure on the BLUETOOTH device to search for the main unit. [NYSNO-10] is will be displayed on the list of detected devices on the screen of the BLUETOOTH device. If not displayed, repeat from step On the screen of the BLUETOOTH device, select [NYSNO-10] and register the device with each other.
  • Page 50 The main unit can be paired with multiple devices, but can only play music from one paired device at a time. Related Topic How to make a wireless connection to BLUETOOTH devices Connecting to a paired BLUETOOTH device Listening to music from a device via BLUETOOTH connection Resetting / initializing the main unit 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 51: Connecting To A Paired Bluetooth Device

    To connect to another device that has already performed device registration (pairing) Perform the BLUETOOTH setting on the device, and select [NYSNO-10] to connect with the main unit via BLUETOOTH. For details, refer to the operating instructions of the BLUETOOTH device.
  • Page 52 Help Guide Helmet Mounted Wireless Headset NYSNO-10 Listening to music from a device via BLUETOOTH connection You can enjoy listening to music and basic remote control operation of a BLUETOOTH device via a BLUETOOTH connection. The BLUETOOTH device is required to support the following BLUETOOTH profiles.
  • Page 53 To return to the original volume, press the button again, or press the + (volume) button on the remote control. Hint The NYSNO-10 supports the SCMS-T content protection. You can enjoy music, etc., from a device such as a mobile phone that supports SCMS-T content protection.
  • Page 54 The difference of the sound quality in [Sound quality setting 1] and [Sound quality setting 2] may not be remarkable depending on the helmet. When using a helmet without earpads, you may feel the volume is low during Group Talk, music playback or calling. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 55 If the communication condition is poor, the BLUTOOTH device may react incorrectly to the operation on the remote control. When you operate as listed above, it may operate differently or may not work at all depending on the BLUETOOTH device. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 56: Disconnecting Bluetooth Connection (After Use)

    (Power, Answer, Play/Pause) button for more than 2 seconds to turn off the main unit. You hear voice guidance indicating "Power Off." Hint When you finish playing music, the BLUETOOTH connection may terminate automatically depending on the BLUETOOTH device. Related Topic Disconnecting the smartphone by one-touch (NFC) 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 57: Receiving A Call

    Help Guide Helmet Mounted Wireless Headset NYSNO-10 Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 58 If no ring tone is heard from the main unit The main unit may not be connected with the smartphone or mobile phone with HFP or HSP. Check the connection status on the smartphone or mobile phone. Press the +/- (volume) button on the remote control to adjust the volume. When the volume reaches the maximum or minimum, an alarm sounds.
  • Page 59 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 60: Making A Call

    Help Guide Helmet Mounted Wireless Headset NYSNO-10 Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 61 Press the +/- (volume) button on the remote control to adjust the volume. When the volume reaches the maximum or minimum, an alarm sounds. To end the call, press the (Answer, Play/Pause) button on the remote control. If you received a call during music playback, music playback resumes automatically. To turn down the volume at once (Attenuate) Press the ATT/EQ (Attenuate/Equalizer) button once.
  • Page 62 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 63: Functions For A Phone Call

    Help Guide Helmet Mounted Wireless Headset NYSNO-10 Functions for a phone call Various operations are available during the call using the (Answer, Play/Pause) button. The available functions may vary depending on the profile supported by your smartphone or mobile phone. Even if the profile is the same, functions may vary depending on the smartphone or mobile phone.
  • Page 64 Finishes the call. Some devices may not support this function. Related Topic Receiving a call Making a call 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 65 (Power, Answer, Play/Pause) button for more than 2 seconds to turn off the main unit. You hear voice guidance indicating "Power Off." Hint When you finish playing music, the BLUETOOTH connection may terminate automatically depending on the BLUETOOTH device. Related Topic Disconnecting the smartphone by one-touch (NFC) 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 66 Due to the characteristic of the wireless technology, the sound played on the main unit is delayed from the sound and music played on the sending device. NYSNO-10 supports security capabilities that comply with the BLUETOOTH standard to provide a secure connection when the BLUETOOTH wireless technology is used, but security may not be enough depending on the setting. Be...
  • Page 67 As the main unit makes sounds by vibrating the helmet shell, sound leakage may occur outside the shell. When using NYSNO-10, pay attention to your surroundings. Adjust the volume, turn down the volume instantly with the Attenuate (ATT) function, etc. as necessary.
  • Page 68 When perspiration, sand, or mud is stuck on the main unit or remote control, wash it with weak flowing tap water, and dry it well. If you experience discomfort after using the main unit, stop using immediately. If you have any questions or problems concerning NYSNO-10 that are not covered in this manual, visit the Company support site: https://www.sony.net/Products/NYSNO/support/...
  • Page 69 The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. The N-Mark is a trademark or registered trademark of NFC Forum, Inc., in the United States and/or other countries.
  • Page 70: Customer Support Websites

    Help Guide Helmet Mounted Wireless Headset NYSNO-10 Customer support websites https://www.sony.net/Products/NYSNO/support/ The BLUETOOTH/NFC connection supported device information, support information, and frequently asked questions and their answers are described here. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 71: What Can I Do To Solve A Problem

    NYSNO-10 What can I do to solve a problem? If NYSNO-10 does not function as expected, try the following steps to resolve the issue. Find the symptoms of the issue in this Help Guide, and try any corrective actions listed.
  • Page 72 The main unit cannot be turned on while charging the battery. Remove the micro-USB cable from the main unit, and then turn on the main unit again. Related Topic Charging the main unit Checking the remaining battery charge 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 73 The main unit is turned off automatically when 60 minutes has elapsed without the BLUETOOTH device connected or conversation in Group Talk. In this case, turn on the main unit. Related Topic Location and function of parts 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 74: Charging Cannot Be Done

    It depends on the environment, but if the main unit is not used for one year or longer, the rechargeable battery may have deteriorated. In this case, visit the Company support site: https://www.sony.net/Products/NYSNO/support/ Related Topic Charging the main unit Resetting / initializing the main unit 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 75: Charging Time Is Too Long

    Help Guide Helmet Mounted Wireless Headset NYSNO-10 Charging time is too long. Check that the main unit and the computer are directly connected, not via a USB hub. Related Topic Charging the main unit 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 76 If usage hours of fully charged battery reduced about half of when you purchased, the battery is deteriorated. Visit the Company support site: https://www.sony.net/Products/NYSNO/support/ Related Topic Charging the main unit Checking the remaining battery charge 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 77: No Sound, Low Sound Level

    Depending on the BLUETOOTH device, you cannot adjust the volume on the main unit. In this case, turn up the volume on the BLUETOOTH device. Related Topic Location and function of parts How to make a wireless connection to BLUETOOTH devices Functions with the remote control while playing music 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 78 If there is an obstacle, such as metal, human body or wall, between the main unit and BLUETOOTH device, BLUETOOTH communication may be disabled. Remove the obstacle before using the main unit. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 79 When the distance between group members is too far, the group registration may not be available. Bring main units closer together, and then register them as a group. Related Topic What is Group Talk? Registering multiple devices as a group 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 80 If the volume is low, turn up the volume. Related Topic Location and function of parts Registering multiple devices as a group When the voice conversation is interrupted during Group Talk (optimization of the connection status) 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 81 The communication range of Group Talk may be shortened due to influences of topography, weather, obstacles, radio conditions, etc. The voice conversation may be interrupted. Use Group Talk with good visibility. Related Topic When the voice conversation is interrupted during Group Talk (optimization of the connection status) 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 82 When the device registration (pairing) is completed, flashing the operation lamp on the remote control is turned off, and the (Power) lamp of the main unit flashes in blue. Related Topic Location and function of parts Replacing the remote control battery Resetting / initializing the main unit 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 83 BLUETOOTH device by one touch, connect it to the main unit by on-screen operation on the BLUETOOTH device. While charging the battery of the main unit, you cannot operate the main unit. Wait until charging is completed. Related Topic One-touch connection (NFC) with a smartphone (Android 4.1 or later) 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 84 Unable to make the device registration (pairing) Bring the main unit and BLUETOOTH device closer together. If the BLUETOOTH device does not support the BLUETOOTH profile of NYSNO-10, the BLUETOOTH device cannot be connected to the main unit. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 85: Unable To Make A Bluetooth Connection

    BLUETOOTH device again. The BLUETOOTH connection is terminated. Make the BLUETOOTH connection again. Bring the main unit and BLUETOOTH device closer together. Related Topic How to make a wireless connection to BLUETOOTH devices 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 86 Help Guide Helmet Mounted Wireless Headset NYSNO-10 A passkey input is required on the display for the BLUETOOTH connection. When operating the BLUETOOTH connection, a passkey input may be required. In this case, input “0000.” 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 87: No Voice From Callers

    If the volume is low, turn up the volume. If necessary, turn up the volume on the smartphone, etc. Related Topic Location and function of parts Attaching the microphone How to make a wireless connection to BLUETOOTH devices 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 88 Help Guide Helmet Mounted Wireless Headset NYSNO-10 The main unit does not operate properly. Reset the main unit. Related Topic Resetting / initializing the main unit 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 89 Help Guide Helmet Mounted Wireless Headset NYSNO-10 The main unit gets hot. The main unit may get hot during or right after charging. In this case, leave the main unit for a while. 4-596-222-11(1) Copyright 2017 Sony Corporation...
  • Page 90 After the main unit is initialized, it may not be able to connect to your iPhone. In this case, delete the pairing information of the main unit from the iPhone, and then pair the main unit with iPhone again. Related Topic The remote control does not operate properly. 4-596-222-11(1) Copyright 2017 Sony Corporation...

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