Q10: Wifi Settings; Q11: What If My Router Seems To Have A Problem; Q12: I Can Connect To Router Wifi But I Can't Access The Internet; Q13: Change / Forget Wifi Password - Fujitsu MESSHU RT500 Faq

Q10: Wifi Settings

Wifi setting restrictions
➢
for both SSID username and Password

You can only input English, numbers, symbols, can not enter Chinese

Up to 12 characters
➢
Wifi encryption supports WPA2/AES and Open ONLY.
User device list
Only online client(s) are shown in the User device list. Offline client(s) and Mesh Camera are not
shown.
Does the Wifi signal have no choice of 2.4G or 5G?
A: Band Steering Technology: Under a single SSID, dual-band networks of 2.4GHz and 5GHz
can be provided at the same time. The wireless router or access point will automatically detect
the status of the device and its connection signal quality, and automatically switch the band
signals.
If the user still wants to manually set the 2.4G or 5G network band, it can be set in the web
management interface.
APP -> upper left corner menu -> advanced settings -> login web -> Wi-Fi -> Wi-Fi Settings
After setting, press Save & Apply

Q11: What if my Router seems to have a problem?

A: When you suspect a problem with your Router, first unplug the power for 30 seconds and
then plug it back in. This will restart the Router and fix most problems.

Q12: I can connect to Router Wifi but I can't access the Internet

A: If you can connect to Router Wifi, the Router is already running. Please check if the signal
status and network cable are firmly inserted into the WAN port behind the Router. Then restart
the Router.

Q13: Change / Forget Wifi Password

Login to APP
A:
➢
Press Wi-Fi icon in the upper left corner
➢
WiFi Setting
➢
Re-enter the Wi-Fi name & password
➢
Press below to save

Q14: Change my APP login password

A:
➢
Login to APP
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