HP Smart Array -UX 11i v2 Support Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Server
  5. HP-UX 11i v2
  6. Support manual
HP Smart Array -UX 11i v2 Support Manual

HP Smart Array -UX 11i v2 Support Manual

Sas controllers for integrity servers
Hide thumbs Also See for Smart Array HP-UX 11i v2:
Table of Contents

Advertisement

Quick Links

HP Smart Array SAS Controllers for Integrity
Servers Support Guide
HP-UX 1 1i v2 and 1 1i v3
Abstract
This document describes how to install, configure, and troubleshoot HP Smart Array SAS controllers on HP Integrity servers
running HP-UX.
HP Part Number: 5900- 1 909
Published: November 201 1
Edition: 8

Advertisement

Table of Contents
loading

Related Manuals for HP Smart Array HP-UX 11i v2

Summary of Contents for HP Smart Array HP-UX 11i v2

  • Page 1 Servers Support Guide HP-UX 1 1i v2 and 1 1i v3 Abstract This document describes how to install, configure, and troubleshoot HP Smart Array SAS controllers on HP Integrity servers running HP-UX. HP Part Number: 5900- 1 909 Published: November 201 1...
  • Page 2 Legal Notices The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Determining the Smart Array controller device file..............34 Determining the Connector/Enclosure/Bay and firmware version for physical disks.....34 Configuring a Smart Array controller as a boot device ..............37 Planning to install HP-UX on a logical drive................37 Configuring a logical drive offline using ORCA ..............38 3 Configuration...................40 Planning the RAID configuration....................40...
  • Page 4 Prerequisites........................55 Moving disks to a different location or controller on the same server.........56 Moving disks to a controller on a different server..............57 4 Troubleshooting..................59 HP Support Tools Manager......................59 Event Monitoring Service......................59 Offline Diagnostics Environment....................59 PCI Error Recovery........................59 The sautil command........................60 The sautil <device_file>...
  • Page 5 Confirming physical disks failures using sautil................103 Compromised fault tolerance....................104 Recovering from fault tolerance failures................104 Physical disk replacement......................105 Factors to consider before replacing physical disks...............105 Automatic data recovery (rebuild)...................106 Time required for a rebuild....................106 Abnormal termination of a rebuild..................107 Case 1: an uncorrectable read error has occurred..............107 Case 2: the replacement disk has failed................107 Case 3: another disk in the array has failed................107 B Logical drive failure probability..............109...

  • Page 6: Controller Overview

    1 Controller overview This chapter provides an overview of the features and physical characteristics of the HP Smart Array Serial-Attached SCSI (SAS) RAID controllers. Smart Array P400 controller features Board components and features Two models of the HP Smart Array P400 Controller are available: AD348A has internal SAS connectors on the front of the board.

  • Page 7: Smart Array P400 Controller Board Runtime Leds

    Figure 2 HP AD397A Smart Array P400 controller with SAS connectors on back of board Connectors for cache Runtime LEDs. See “Smart Cache module, with a module (also known as Array P400 controller board connector for the cable to the BBWC or array accelerator).
  • Page 8 Figure 3 Smart Array P400 controller board runtime LEDs Table 1 Interpreting Smart Array P400 Runtime LEDs LED ID Color Name LED name and interpretation Amber CR14 Controller lockup LED. Amber CR13 Disk Failure LED. A physical disk connected to the controller has failed. See the Fault LED on each disk to determine the failed disk.

  • Page 9: Smart Array P41 1 Controller Features

    Smart Array P41 1 controller features Board components and features Figure 4 HP AM31 1A Smart Array 41 1 controller components Connector for SAS miniports Status LEDs (runtime LEDs). (On rear of cache) Connector 1 and 2, each 4x wide.
  • Page 10 Table 3 Interpreting Smart Array 41 1 runtime LEDs LED ID Color Name LED name and interpretation Amber System Error LED. The controller ASIC has locked up and cannot process any commands. Green Idle Task LED. This LED, with item 3 (DS7), indicates the amount of controller CPU activity.

  • Page 11: Smart Array P700M Controller Features

    Smart Array P700m controller features Board components and features Figure 6 HP 508226-B21 Smart Array P700m controller components Status LEDs (runtime LEDs). Cache module (also known Mezzanine connector to To interpret the illumination as array accelerator). system board. pattern of these LEDs, see...
  • Page 12 Table 5 Interpreting Smart Array P700m runtime LEDs LED ID Color Name LED name and interpretation Amber CR10 Thermal Alert LED. This LED is not used. Amber System Error LED. The controller ASIC has locked up and cannot process any commands. Amber Diagnostics Error LED.

  • Page 13: Smart Array P71 1M Controller Features

    Smart Array P71 1m controller features Board components and features Figure 8 HP 513778-B21 Smart Array P71 1m controller components Mezzanine connector to Status LED (runtime LED). Cache module (also known system board. as array accelerator). The Smart Array P71 1m Controller also includes an external capacitor pack (not shown), which provides approximately 80 seconds of backup power for the DDR cache memory.

  • Page 14: Smart Array P800 Controller Features

    Smart Array P800 controller features Board components and features Figure 10 HP AD335A Smart Array P800 controller components Connector for SAS miniports SAS port 3I (internal), 4x Cache module. (Also known 1E and 2E (external), each wide. as a BBWC or array 4x wide.
  • Page 15 Figure 1 1 Smart Array P800 controller board runtime LEDs Table 7 Interpreting Smart Array P800 runtime LEDs LED ID Color Name LED name and interpretation Green CR502 Expander Heartbeat LED. This LED flashes every two seconds during normal operation. Abnormal conditions are indicated as follows: If the LED glows steadily, the expander has an internal problem.

  • Page 16: Smart Array P812 Controller Features

    Smart Array P812 controller features Board components and features Figure 12 HP AM312A Smart Array P812 controller components Ports 1E, 2E, 3E, and 4E Port 5I (Mini SAS 4i Capacitor pack for cache (Mini SAS 4x connectors). connector). module. Port 6I (Mini SAS 4i Cache module (Also known connector).

  • Page 17: Battery Pack Leds

    Figure 13 Smart Array P812 controller board runtime LEDs Table 9 Interpreting Smart Array P812 runtime LEDs LED ID Color Name LED name and interpretation Green CR76 Idle Task LED. This LED, with item 7 (CR504), indicates the amount of controller CPU activity.
  • Page 18 LED 2. In the absence of auxiliary power, battery power preserves the data. A fully-charged battery can normally preserve data for two days. The battery lifetime also depends on the cache module size. For more information, see the controller QuickSpecs on the HP website at: http://www.hp.com Flash twice, then The cache microcontroller is waiting for the host controller to communicate.

  • Page 19: Flash-Backed Write Cache (Fbwc) Leds

    The flash code is corrupt. Fault management features The Smart Array Controllers and the HP-UX operating system support the following fault management and data reliability features that minimize the impact of disk drive defects on your systems: Auto-Reliability Monitoring (ARM)

  • Page 20: Fault Management In Supported Raid Configurations

    controller that failure is imminent. Thus, you can back up data and replace the disk drive before failure occurs. NOTE: An online spare does not become active and start rebuilding when an imminent failure alert is sent, because the degraded disk has not failed yet and is still online. The online spare is activated only after a disk in an array fails.

  • Page 21: Choosing A Raid Method

    For a detailed description of the RAID levels supported by Smart Array Controllers, see the RAID Technology Overview at http://www.hp.com/go/hpux-iocards-docs. Click the link for your HP-UX version. The document is listed alphabetically in the “User guide” section. For detailed information on the probability of a logical drive failure, see Appendix B (page 109).
  • Page 22 Table 15 Supported RAID modes, by controller (continued) Controller RAID 0 RAID 1 RAID 1+0 RAID 5 RAID 50 RAID ADG RAID 60 P800 P812 Controller overview...

  • Page 23: Installing The Controller

    Procedures and recommendations might differ for individual controller models. Installation guides specific to each controller model are available on the HP website at http://www.hp.com/go/ hpux-iocards-docs. Click the link for your HP-UX version. Installation guides are listed alphabetically in the “Setup and install — general” section. NOTE: If you purchased the Smart Array controller as a factory core I/O card or option, no installation is necessary.

  • Page 24: Downloading Software

    Click the link for your HP-UX version. Support Matrix documents are listed alphabetically in the “General reference” section. Read the RAID-01 (ciss) HP Smart Array Controller Release Notes for your HP-UX version to check for any known problems, required patches, or other information needed for installation.

  • Page 25: Installing The Controller Offline

    Installing the controller offline To install a Smart Array controller on a server running HP-UX, follow the procedures in the HP-UX chapter of the installation guide for your controller. Installation guides are available on the HP website at http://www.hp.com/go/hpux-iocards-docs. Click the link for your HP-UX version. Installation guides are listed alphabetically in the “Setup and install —...

  • Page 26: Connecting External Devices

    WARNING! HP Smart Array controllers have specific adapter firmware version requirements for use in HP Integrity servers. To ensure that the correct firmware version is installed, follow the steps in this section. After the initial installation, you can verify and update the controller firmware using sautil. See “Using sautil to check and update the controller firmware”...

  • Page 27: Downloading The Firmware Update

    HP Smart Array RAID Controllers Support Matrix at http://www.hp.com/go/ hpux-iocards-docs. Click the link for your HP-UX version. Support Matrix documents are listed alphabetically in the “General reference” section. If the controller firmware meets the minimum recommended version, no further action is necessary.

  • Page 28: Updating The Controller Firmware

    Updating the controller firmware NOTE: The following is a generic procedure to update firmware from the EFI shell. HP recommends that you follow the procedures supplied with the update package to install the firmware update. To update the firmware image on the controller, use saupdate from the EFI Shell.

  • Page 29: Verifying The Firmware Update

    Version 2.06.10.03 (C) Copyright 2006 Hewlett-Packard Development Company, L.P. ******************************************************************************** Func Description Version HP Smart Array P400 2.08 HELP or ? To display usage text, program version number, and build date, use HELP or ?: Enter: saupdate HELP saupdate ?

  • Page 30: Error Messages

    If the EFI utility is not located in the root directory, move to the directory where the file is located, for example: fs0:\> cd \EFI\HP\TOOLS\IO_CARDS\SmartArray To run saupdate from the EFI partition: Download the SA EFI update utility saupdate.efi and copy it to the EFI partition.

  • Page 31: Downloading The Enclosure Firmware

    Updating the enclosure firmware NOTE: The following is a generic procedure to update firmware from the EFI shell. HP recommends that you follow the procedures supplied with the update package to install the firmware update. To update the firmware image on the enclosure, use saupdate from the EFI Shell.

  • Page 32: Verifying The Firmware Update

    If the EFI utility and firmware image files are not located in the root directory, move to the directory where these files are located, for example: fs0:\> cd \EFI\HP\TOOLS\IO_CARDS\SmartArray To run saupdate from the EFI partition: Download the Smart Array EFI update utility saupdate.efi and copy it to the EFI partition.

  • Page 33: Help Or

    Enter the swlist command: # swlist If the Smart Array Controller is installed correctly, the generated output looks similar to the following examples: For HP-UX 1 1i v3: RAID-01 B.11.31.0709.01 RAID SA; Supptd HW=A7143A/A9890A/A9891A For HP-UX 1 1i v2: RAID-01 B.11.23.0706 RAID SA;...

  • Page 34: Determining The Smart Array Controller Device File

    NOTE: This section of the HP Smart Array Support Guide focuses on the sautil command options used to confirm, or change, physical disk firmware. The other sautil command options listed in the sautil help screen and detailed in the sautil manpages are explained in “The...
  • Page 35 Enclosure........1 Bay..........12 WWID..........0x500000e01117c732 Device Type........DISK Disk Capacity........36.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DG036A8B5B Device Serial Number......B2G2P55001SF0519 Device Firmware Version......HPD4 ---- SAS/SATA DEVICE 1I:1:11:0x500000e01115c352 [DISK] ----------------------- Connector Location....... internal Connector........
  • Page 36 Enclosure........1 Bay..........10 WWID..........0x5000c5000032b839 Device Type........DISK Disk Capacity........36.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DG036A8B53 Device Serial Number......3LC03L7Z0000854051PK Device Firmware Version......HPD4 ---- SAS/SATA DEVICE 1I:1:9:0x5000c5000030b0c5 [DISK] ------------------------ Connector Location....... internal Connector........

  • Page 37: Configuring A Smart Array Controller As A Boot Device

    Before you set up a Smart Array Controller as a boot device, consider the following: When you use a Smart Array logical drive as a boot device running HP-UX, you are limited in the configuration tasks you can perform with the saconfig configuration utility. The...

  • Page 38: Configuring A Logical Drive Offline Using Orca

    To access ORCA, follow the procedures in the installation guide for your controller. Installation guides are available on the HP website at: http://www.hp.com/go/hpux-iocards-docs Click the link for your HP-UX version. Installation guides are listed alphabetically in the “Setup and install — general” section. IMPORTANT: ORCA appearance, functionality, and keystrokes are not the same for all Smart Array controllers.
  • Page 39 NOTE: You cannot use ORCA to configure a logical drive using RAID 0; you must use RAID 1+0 or higher. To configure a RAID 0 logical drive online, use the saconfig command. For more information, see “Configuring a logical drive” (page 46).

  • Page 40: Configuration

    Do not include physical disks of different capacities in the same logical drive. HP-UX recognizes Smart Array logical drives as disks, so you can use the LVM to configure them as physical volumes. You can then partition the drive into separate logical volumes.
  • Page 41 Set the stripe size on a RAID logical drive Set up online spare disk drives Delete logical drives Clear the current configuration Specify the percentage of the cache used for read caching Auto-fail missing disks at boot time Create multiple logical drives in an array Perform RAID level migration Perform stripe size migration Extend the capacity of a logical drive...
  • Page 42 Example 1 The saconfig help screen for HP-UX 1 1i v3 # saconfig No device file specified ****************************************************************************** ****************************************************************************** **** **** **** S A C O N F I G U t i l i t y **** **** ****...
  • Page 43 /dev/cissX -M <Logical drive #> -S <Stripe size (KB)> NOTE: In HP-UX 1 1i v3, the -N option causes saconfig to display persistent device file information. If you do not specify the -N option, saconfig displays legacy device file information.
  • Page 44 Example 2 The saconfig help screen for HP-UX 1 1i v2 # saconfig No device file specified ****************************************************************************** **** **** **** S A C O N F I G U t i l i t y **** **** **** ****...

  • Page 45: Displaying The Smart Array Controller Configuration

    Read caching percentage can be 0, 25, 50, 75, or 100. To enable or disable auto-fail missing disks at boot saconfig /dev/cissX -F on|off To identify (light LED) SAS/SATA physical drives saconfig /dev/cissX -I -p <physical_drive_id> [-p <physical_drive_id> ... ] To identify SAS/SATA physical drives constituting a logical drive saconfig /dev/cissX -I -l <Logical drive #>...

  • Page 46: Configuring A Logical Drive

    Internal 0x500000e01118a7a2 36.4 GB UNASSIGNED ---------- LOGICAL DRIVE 0 ---------- Device File = c5t0d0 RAID Level Size = 15360 MB Stripe Size = 64 KB Status = OK Participating Physical Drive(s): WWID 0x500000e01117c732 0x500000e01115c352 0x5000c5000032b839 0x5000c5000030b0c5 0x500000e011213482 0x5000c500002084c9 Participating Spare Drive(s): None In this example, eight physical disks are attached to the Smart Array Controller (/dev/ciss5).
  • Page 47 saconfig <dev_file> command, as described in “Displaying the Smart Array controller configuration” (page 45). Configures a physical disk as a spare. The physical disk is [-s <physical drive id>] identified by Connector/Enclosure/Bay or WWID. Obtain this information from the output of the saconfig <dev_file>...

  • Page 48: Deleting A Logical Drive

    Deleting a logical drive To delete a logical drive that has been configured on a Smart Array Controller, use the command saconfig /dev/cissX -D <Logical drive #>. The following example deletes logical drive 0 from the Smart Array Controller with the device filename ciss7: # saconfig /dev/ciss7 -D 0 Are you sure you want to delete logical drive 0 on...
  • Page 49 Example 3 Using saconfig to determine logical drive numbers # saconfig /dev/ciss4 ---------- LOGICAL DRIVE 0 ---------- Device File = c4t0d0 RAID Level Size = 20479 MB Stripe Size = 128 KB Status = OK Participating Physical Drive(s): WWID 0x500000e015141982 Participating Spare Drive(s): None ---------- LOGICAL DRIVE 1 ----------...

  • Page 50: Clearing The Logical Drive Configuration

    # saconfig /dev/ciss4 -D 0 Deleting logical drive 0 will cause gap saconfig (/dev/ciss4): Current driver state is READY # saconfig /dev/ciss4 -D 1 Deleting logical drive 1 will cause gap between logical drives 0 and 2 saconfig (/dev/ciss4): Current driver state is READY Example 4 Deleting multiple logical drives in reverse drive number order # saconfig /dev/ciss4 -D 2 Are you sure you want to delete logical drive 2 on SmartArray RAID controller...

  • Page 51: Changing The Rebuild Priority Of A Logical Drive

    Changing the rebuild priority of a logical drive To set the rebuild priority of logical drives, use the saconfig /dev/cissX -r <low | medium | high> command. For example: # saconfig /dev/ciss5 -r high In this example, the rebuild priority is set to high for the logical drives under controller ciss5. Specifying the percentage of cache used for read caching To specify a percentage of cache to be used exclusively for read caching, use the saconfig /dev/cissX -C <read_caching_percentage>...

  • Page 52: Performing Stripe Size Migration

    Performing stripe size migration To perform a migration of a logical drive to a different stripe size, use the command: saconfig /dev/cissX -M <Logical drive #> -S <Stripe size (KB)> For example: # saconfig /dev/ciss5 -M 0 -S 64 Logical drive 0 migrated from stripe 16 to 64 KB Extending the capacity of a logical drive WARNING! The logical drive capacity specified with option c must be larger than the existing...

  • Page 53: Using Orca

    To access ORCA, follow the procedures in the installation guide for your controller. Installation guides are available on the HP website at: http://www.hp.com/go/hpux-iocards-docs Click the link for your HP-UX version. Installation guides are listed alphabetically in the “Setup and install — general” section. IMPORTANT: ORCA appearance, functionality, and keystrokes are not the same for all Smart Array controllers.

  • Page 54: Deleting A Logical Drive

    To save the configuration, press F8. A confirmation screen appears: To acknowledge that the configuration was saved and return to the ORCA Main Menu, press Enter. Deleting a logical drive WARNING! Back up all necessary data before deleting the logical drive. When you delete a logical drive, data on the drive is not preserved.

  • Page 55: Moving Disks And Arrays To Different Positions Or Controllers

    To delete the logical drive, press F8. A warning and confirmation screen appears: After you carefully review your selection, press F3 to delete the logical drive. A confirmation screen appears. To acknowledge that the configuration was saved and return to the ORCA Main Menu, press Enter.

  • Page 56: Moving Disks To A Different Location Or Controller On The Same Server

    See “Displaying the Smart Array controller configuration” (page 45) Confirm that the latest adapter firmware is installed. To determine the recommended adapter firmware, see the HP Smart Array RAID Controllers Support Matrix on the HP website at http://www.hp.com/go/hpux-iocards-docs. To update the adapter firmware online, follow the steps in “Updating the Smart Array...

  • Page 57: Moving Disks To A Controller On A Different Server

    To configure boot options offline using EFI utilities, see the documentation for your server on the HP website at http://www.hp.com/go/Integrity_Servers-docs. To configure boot options online, use the setboot(1M) command. For more information, see the setboot(1M) manpage.
  • Page 58 1 1. If you did not power off the destination system, use the sautil <device_file> reset_ctlr command to make the new disks or array visible on the server. “The sautil command” (page 60). 12. To verify the new disk configuration, use ORCA or sautil. “Using ORCA”...

  • Page 59: Troubleshooting

    The PCI Error Recovery feature provides the ability to detect, isolate, and recover from a PCI error, avoiding a system crash. PCI Error Recovery is included with the HP-UX 1 1i v2 and 1 1i v3 operating systems, and is enabled by default.

  • Page 60: The Sautil Command

    NOTE: PCI Error Recovery is not supported on all platforms. To determine if PCI Error Recovery is supported on your system, see the PCI Error Recovery Support Matrix at http://www.hp.com/ go/hpux-iocards-docs. With the PCI Error Recovery feature enabled, if an error occurs on a PCI bus containing an I/O...
  • Page 61 - See sautil(1M) for tool details. NOTE: In HP-UX 1 1i v3, the -N option causes sautil to display persistent device file information. If you do not specify the -N option, sautil displays legacy device file information. This provides backward compatibility with previous versions of HP-UX. For more information about persistent device files in HP-UX 1 1i v3, see the intro(7) manpage.
  • Page 62 The following sautil troubleshooting command options, included in the sautil help screen and detailed in the sautil manpages, are intended for use by HP support personnel. Detailed knowledge of the Smart Array Controller driver and firmware is required to interpret the output of the following command options: # sautil <device_file>...

  • Page 63: The Sautil Command

    The sautil <device_file> command To view detailed information on the HP Smart Array controller, configured logical drives, and devices attached to the controller, use the sautil <device_file> command output. The-s option provides a shorter and less detailed output. For an example of the sautil <device_file>...
  • Page 64 **** S A U T I L S u p p o r t U t i l i t y **** **** **** **** for the HP SmartArray RAID Controller Family **** **** **** **** version A.02.13 **** ****...
  • Page 65 internal 0x5000c500014b62a1 DISK 73.4 GB internal 0x5000c500014aca69 DISK 73.4 GB internal 0x5000c500014b6145 DISK 73.4 GB external 0x5000c50005962f7d DISK 73.4 GB external 0x5000c50005962a09 DISK 73.4 GB external 0x5000c50005961095 DISK 73.4 GB external 0x5000c500052d0589 DISK 73.4 GB external 0x5000c500052d7595 DISK 73.4 GB external 0x5000c500052d45f9 DISK...
  • Page 66 Logical Drive Cache Status..cache enabled Configuration Signature..... 0xA0008383 Media Exchange Detected?.... no ---- LOGICAL DRIVE 2 --------------------------------------------------------- Logical Drive Device File... c3t0d2 Fault Tolerance Mode....RAID 0 (no fault tolerance) Logical Drive Size....10239 MB Logical Drive Status....OK # of Participating Physical Disks...
  • Page 67 Bay..........4 WWID..........0x5000c5000148e709 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0AX1R00009742F8JK Device Firmware Version......HPD2 Reserved Area (cfg/status info)....33554.4 KB (33.6 MB) Block Size (bytes/sector)......512 bytes M&P Data Stamped?........
  • Page 68 Bay..........2 WWID..........0x5000c500014aca69 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0BCSS00009742GMA1 Device Firmware Version......HPD2 Reserved Area (cfg/status info)....33554.4 KB (33.6 MB) Block Size (bytes/sector)......512 bytes M&P Data Stamped?........
  • Page 69 Bay..........1 WWID..........0x5000c50005962f7d Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0LTCN000098047WWK Device Firmware Version......HPD2 Reserved Area (cfg/status info)....33554.4 KB (33.6 MB) Block Size (bytes/sector)......512 bytes M&P Data Stamped?........
  • Page 70 Bay..........3 WWID..........0x5000c50005961095 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0KY280000980363WY Device Firmware Version......HPD2 Reserved Area (cfg/status info)....33554.4 KB (33.6 MB) Block Size (bytes/sector)......512 bytes M&P Data Stamped?........
  • Page 71 Bay..........5 WWID..........0x5000c500052d7595 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0J3G900009748WPXF Device Firmware Version......HPD2 Reserved Area (cfg/status info)....33554.4 KB (33.6 MB) Block Size (bytes/sector)......512 bytes M&P Data Stamped?........
  • Page 72 Bay..........2 WWID..........0x5000c500052d6989 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0J53F00009748XRKF Device Firmware Version......HPD2 Reserved Area (cfg/status info)....33554.4 KB (33.6 MB) Block Size (bytes/sector)......512 bytes M&P Data Stamped?........
  • Page 73 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0J4A000009748XQZG Device Firmware Version......HPD2 Reserved Area (cfg/status info)....33554.4 KB (33.6 MB) Block Size (bytes/sector)......512 bytes M&P Data Stamped?........ yes Last Failure Reason......
  • Page 74 Bay..........0 WWID..........0x50001c1071540025 Device Type........SES Disk Capacity........0.0 GB Device Status........FAILED Device Vendor ID......... HP Device Product ID........ MSA70 Device Serial Number......SGA728007J Device Firmware Version......1.42 Reserved Area (cfg/status info)....0.0 KB (0.0 MB) Block Size (bytes/sector)......0 bytes M&P Data Stamped?........

  • Page 75: Logical Drive State Definitions

    Bay..........0 WWID..........0x500110a0004af23e Device Type........SES Disk Capacity........0.0 GB Device Status........FAILED Device Vendor ID......... HP Device Product ID........ P800 Device Serial Number......P98690D9SU40R7 Device Firmware Version......1.01 Reserved Area (cfg/status info)....0.0 KB (0.0 MB) Block Size (bytes/sector)......0 bytes M&P Data Stamped?........

  • Page 76: Physical Disk State Definitions

    An array expansion was aborted. The logical drive is temporarily disabled because another logical drive on the controller had a missing disk at power on. USING INTERIM RECOVERY MODE Also known as a “degraded” state. A physical disk in a fault tolerant logical drive has failed.

  • Page 77: The Sautil Scan Command

    **** S A U T I L S u p p o r t U t i l i t y **** **** **** **** for the HP SmartArray RAID Controller Family **** **** **** **** version A.02.11 **** ****...

  • Page 78: The Sautil Set_Transfer_Rate Command

    HP recommends that you install the latest supported firmware version. NOTE: This section of the HP Smart Array Controller Support Guide focuses on the sautil command options used to confirm or change the Smart Array Controller firmware. Other sautil...

  • Page 79: Updating The Smart Array Controller Firmware Online

    **** S A U T I L S u p p o r t U t i l i t y **** **** **** **** for the HP SmartArray RAID Controller Family **** **** **** **** version A.02.11 **** ****...

  • Page 80: Updating Physical Disk Firmware Online

    ---- DRIVER INFORMATION ------------------------------------------------------ Driver State......READY ---- CONTROLLER INFORMATION -------------------------------------------------- Controller Product Number... P400 Controller Product Name..... HP PCIe SmartArray P400 Hardware Path....... 0/6/0/0/0/0/1/0/0/0 Device File....../dev/ciss5 ---- FIRMWARE DOWNLOAD ------------------------------------------------------- ** You are downloading the firmware image “INCPTR.PAK”...
  • Page 81 **** S A U T I L S u p p o r t U t i l i t y **** **** **** **** for the HP SmartArray RAID Controller Family **** **** **** **** version A.02.11 **** ****...

  • Page 82: Checking And Updating Sas Storage Enclosure Firmware Online

    **** S A U T I L S u p p o r t U t i l i t y **** **** **** **** for the HP SmartArray RAID Controller Family **** **** **** **** version A.02.13 **** ****...
  • Page 83 Hardware Path....... 0/6/0/0/0/0/1/0/0/0 Serial Number....... P98690D9SU40R7 Device File....../dev/ciss3 Hardware Revision....'D' Firmware Revision (in ROM)..4.10 # of Logical Drives....10 # of Physical Disks Configured..54 # of Physical Disks Detected..58 ---- ARRAY ACCELERATOR (CACHE) INFORMATION ----------------------------------- Array Accelerator Board Present?..
  • Page 84 Enclosure........1 Bay..........8 WWID..........0x500000e015b2bfd2 Device Type........DISK Disk Capacity........36.4 GB Device Status........UNASSIGNED Device Vendor ID......... HP Device Product ID........ DG036A9BB6 Device Serial Number......B3G5P7503FK10720 Device Firmware Version......HPD0 ---- SAS/SATA DEVICE 4I:1:7:0x500000e015b2d982 [DISK] ------------------------ Connector Location....... internal Connector........
  • Page 85 Enclosure........1 Bay..........6 WWID..........0x500000e015b2f352 Device Type........DISK Disk Capacity........36.4 GB Device Status........UNASSIGNED Device Vendor ID......... HP Device Product ID........ DG036A9BB6 Device Serial Number......B3G5P7503FR80720 Device Firmware Version......HPD0 ---- SAS/SATA DEVICE 4I:1:5:0x500000e015b30a22 [DISK] ------------------------ Connector Location....... internal Connector........
  • Page 86 WWID..........0x5000c500014aca69 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0BCSS00009742GMA1 Device Firmware Version......HPD2 ---- SAS/SATA DEVICE 3I:1:1:0x5000c500014b6145 [DISK] ------------------------ Connector Location....... internal Connector........3I Enclosure........1 Bay..........
  • Page 87 Enclosure........1 Bay..........4 WWID..........0x5000c500052d0589 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0HEDC000097487BP2 Device Firmware Version......HPD2 ---- SAS/SATA DEVICE 2E:1:5:0x5000c500052d7595 [DISK] ------------------------ Connector Location....... external Connector........
  • Page 88 WWID..........0x5000c500052d2991 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0G9HB00009745TPAR Device Firmware Version......HPD2 ---- SAS/SATA DEVICE 2E:1:9:0x5000c500052c4939 [DISK] ------------------------ Connector Location....... external Connector........2E Enclosure........1 Bay..........
  • Page 89 Enclosure........1 Bay..........13 WWID..........0x5000c5000594e865 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0LB960000980364LV Device Firmware Version......HPD2 ---- SAS/SATA DEVICE 2E:1:14:0x5000c50005961885 [DISK] ----------------------- Connector Location....... external Connector........
  • Page 90 WWID..........0x5000c5000595ec55 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0LHSA0000980365RU Device Firmware Version......HPD2 ---- SAS/SATA DEVICE 2E:1:18:0x5000c50005961b4d [DISK] ----------------------- Connector Location....... external Connector........2E Enclosure........1 Bay..........
  • Page 91 Enclosure........1 Bay..........22 WWID..........0x5000c5000149f175 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0BG0700009742T2HN Device Firmware Version......HPD2 ---- SAS/SATA DEVICE 2E:1:23:0x5000c5000148a17d [DISK] ----------------------- Connector Location....... external Connector........
  • Page 92 WWID..........0x5000c500052d45f9 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0E4D100009748YDE4 Device Firmware Version......HPD2 ---- SAS/SATA DEVICE 1E:1:2:0x5000c500052d6989 [DISK] ------------------------ Connector Location....... external Connector........1E Enclosure........1 Bay..........
  • Page 93 Enclosure........1 Bay..........6 WWID..........0x5000c500052e9b81 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0E4H700009749B2F1 Device Firmware Version......HPD2 ---- SAS/SATA DEVICE 1E:1:7:0x5000c500052d812d [DISK] ------------------------ Connector Location....... external Connector........
  • Page 94 WWID..........0x5000c500052d619d Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0HH8200009748YCU8 Device Firmware Version......HPD2 ---- SAS/SATA DEVICE 1E:1:11:0x5000c50005962041 [DISK] ----------------------- Connector Location....... external Connector........1E Enclosure........1 Bay..........
  • Page 95 Enclosure........1 Bay..........15 WWID..........0x5000c50005962f95 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD0LRXH000098047XYB Device Firmware Version......HPD2 ---- SAS/SATA DEVICE 1E:1:16:0x5000c50005961695 [DISK] ----------------------- Connector Location....... external Connector........
  • Page 96 WWID..........0x5000c500014527c1 Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD08RVZ00009741C8J6 Device Firmware Version......HPD2 ---- SAS/SATA DEVICE 1E:1:20:0x5000c500014521b9 [DISK] ----------------------- Connector Location....... external Connector........1E Enclosure........1 Bay..........
  • Page 97 Enclosure........1 Bay..........24 WWID..........0x5000c50001452b7d Device Type........DISK Disk Capacity........73.4 GB Device Status........OK Device Vendor ID......... HP Device Product ID........ DH072ABAA6 Device Serial Number......3PD090TT00009741CABT Device Firmware Version......HPD2 ---- SAS/SATA DEVICE 1E:1:25:0x5000c500014526ed [DISK] ----------------------- Connector Location....... external Connector........

  • Page 98: Updating Sas Storage Enclosure Firmware

    **** S A U T I L S u p p o r t U t i l i t y **** **** **** **** for the HP SmartArray RAID Controller Family **** **** **** **** version A.02.13 **** ****...
  • Page 99 ---- DRIVER INFORMATION ------------------------------------------------------ Driver State......READY ---- CONTROLLER INFORMATION -------------------------------------------------- Controller Product Number... P800 Controller Product Name..... HP PCIe SmartArray P800 Hardware Path....... 0/6/0/0/0/0/1/0/0/0 Device File....../dev/ciss3 ---- FIRMWARE DOWNLOAD ------------------------------------------------------- ** You are downloading the firmware image "vw_199cg.s3r"...

  • Page 100: Support And Other Resources

    5 Support and other resources About this document This document describes how to configure and troubleshoot HP Smart Array SAS Controllers in HP Integrity servers. Intended audience This document is for system and network administrators responsible for installing, configuring, and managing fault tolerant data storage.
  • Page 101 Include the document title, manufacturing part number, and any comment, error found, or suggestion for improvement you have concerning this document. HP encourages your comments 101...

  • Page 102: A Physical Disk Installation And Replacement

    A Physical disk installation and replacement This appendix discusses the procedure for replacing physical disks in an array. Overview When a physical disk fails, the logical drive it belongs to is affected. Each logical drive connected to a Smart Array Controller can be configured with a different RAID level. Logical drives can be affected differently by a physical disk failure, depending on their configured RAID level.

  • Page 103: Other Ways To Identify A Failed Physical Disk

    Table 18 SAS physical disk LED illumination patterns Fault/ID LED (1) Online LED (2) Interpretation Amber/Blue Green Alternating amber On, off, or The disk has failed, or a predictive failure alert has been received for this disk; and blue flashing it also has been selected by a management application.

  • Page 104: Compromised Fault Tolerance

    For example, in the following sautil <device_file> command output excerpt, spare disk 1I:1:10 is being substituted for failed disk 1I:1:11, which is why the logical drive is in the RECOVERING state. ---- LOGICAL DRIVE SUMMARY --------------------------------------------------- RAID Size Status 34700 MB RECOVERING ---- SAS/SATA DEVICE SUMMARY ------------------------------------------------- Location...

  • Page 105: Physical Disk Replacement

    Replace failed disks. After the failed disks are replaced, if fault tolerance is compromised, power the disk enclosure off and back on again. If you were not able to recover your data using the power-cycling procedure, you must restore your data from backup media. Run the sautil <device_file>...

  • Page 106: Automatic Data Recovery (Rebuild)

    To minimize the likelihood of fatal system errors, take these precautions when removing failed disks: Do not remove a degraded disk if another disk in the array is offline (the Online/Activity LED is off). In this situation, no other disk in the array can be removed without data loss. The following cases are exceptions: When RAID 1+0 is used, disks are mirrored in pairs.

  • Page 107: Abnormal Termination Of A Rebuild

    Availability of drive cache. Brand, model, and age of the disks. Amount of unused capacity on the disks. Number of disks in the array (for RAID 5 and RAID ADG). System performance is affected during the rebuild, and the system is unprotected against further disk failure until the rebuild has finished.
  • Page 108 Shut down and power off the server. Remove the replacement physical disk (the one undergoing a rebuild), and reinstall the disk that is being replaced. Power on the server. If the newly failed disk seems to be operational again: Back up unsaved data. Remove the disk that was to be replaced, and reinstall the replacement disk.

  • Page 109: B Logical Drive Failure Probability

    B Logical drive failure probability This appendix discusses the probability of logical drive failure. RAID level and probability of drive failure The probability that a logical drive will fail depends on the RAID level setting. A RAID 0 logical drive fails if only one physical disk fails. A RAID 1+0 logical drive fails under the following conditions: —...
  • Page 110 Figure 17 Relative probability of logical drive failure 1 10 Logical drive failure probability...

  • Page 111: C Power-On Self Test (Post) Error Codes

    C Power-on Self Test (POST) error codes This appendix lists the error codes that can be returned by HP Smart Array Controller Option ROM during Power-On Self Test (POST), and provides details of corrective actions you can take. POST error codes The Smart Array Controller provides diagnostic error messages to the server BIOS at reboot.
  • Page 112 Upgrade the firmware of the affected Problem Detected - Please upgrade firmware on drive. the following drive(s) using Options ROMPaq (available from www.hp.com): Port 1I: Box 1: Bay 1 1774 Slot z Drive Array - Obsolete Data found in Array Informational None.
  • Page 113 Corrective action code 1783 Slot z Drive Array Controller Failure (might be Critical Contact your HP support representative followed by an exclamation point, and one or for assistance. more of the following:) [Board ID not programmed (replace ROMs or replace controller)]...
  • Page 114 Table 20 Smart Array controller POST error codes (continued) Error Description Level Corrective action code 1786 Slot z Drive Array Recovery Needed. Informational Follow the instructions in the error message to correct the error condition. The following disk drive(s) need Automatic Data Recovery (Rebuild): Port 1I: Box 2: Bay 5 Select "F1"...
  • Page 115 1797 Slot z Drive Array - Array Accelerator Read Error Critical The cache module has failed. Contact Occurred. your HP service representative for assistance. Data in Array Accelerator has been lost. Array Accelerator is disabled. 1798 Slot z Drive Array - Array Accelerator Self-Test Critical The cache module has failed.

  • Page 116: D Electrostatic Discharge

    D Electrostatic discharge This appendix discusses how to prevent damage to your server due to Electrostatic Discharge (ESD). Handling parts To prevent damage to your server, you must take precautions when setting up the server or handling parts. A discharge of static electricity from a finger or other conductor can damage system boards or other static-sensitive devices.

  • Page 117: E Cable Kits

    E Cable kits This appendix provides details on the internal and external cable kits available for HP Smart Array SAS controllers. Table 21 Internal SAS cable kits Description Part Number Multilane A cable 389647-B21 Host fan cable 389650-B21 Target fan cable...

  • Page 118: F Controller Specifications

    F Controller specifications This appendix provides specification details for HP Smart Array SAS Controllers. Table 23 Smart Array P400 controller specifications Dimensions (excluding bracket) 16.8 cm x 7.0 cm x 1.8 cm (6.61 in x 2.75 in x 0.7 in)
  • Page 119 More than 2 days, with fully-charged batteries that are less than 3 years Battery life expectancy More than three years Spare battery part number 452348-B21 (for HP Integrity BL860c servers) 383280-B21 (for HP Integrity BL870c servers) Operating temperature range 10º to 55º C (50º to 131º F) Storage/Shipping temperature range -30º...
  • Page 120 Maximum number of logical drives Capacity Up to 5.8 TB of external storage per PCI slot with 4 HP StorageWorks MSA50 enclosures and 40 x 146 GB SFF SAS hard drives. Up to 28.8 TB of external storage per PCI slot with 8 HP StorageWorks MSA60 enclosures and 96 x 300 GB 3.5"...
  • Page 121 Table 28 Smart Array P812 controller specifications Dimensions (excluding bracket) Full-height, full-length PCI Express 12.3 in x 4.4 in x 0.5 in (31.1 cm x 1 1.1 cm x 1.2 cm) PCI label PCIe2 x8 (i.e., x8 mechanical, up to x8 electrical) PCI link rate x8 5 GT/s PCI Express (4 GB/s maximum bandwidth in each direction) SAS/SATA connectivity...

  • Page 122: G Regulatory Compliance Notices

    G Regulatory compliance notices Federal Communications Commission notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.

  • Page 123: Modifications

    For questions regarding this product, contact us by mail or telephone: Hewlett-Packard Company P. O. Box 692000, Mail Stop 5301 13 Houston, Texas 77269-2000 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: Hewlett-Packard Company P.

  • Page 124: Bsmi Notice

    This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g. Bluetooth). This marking is valid for EU non-harmonized Telecom products. * Notified body number (used only if applicable—refer to the product label) Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany BSMI notice Chinese notice Class A equipment...

  • Page 125: Battery Replacement Notice

    To forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 126: H Frequently Asked Questions

    The auto-fail missing disks at boot option controls the power-on behavior of the HP-UX RAID controller when configured disks are missing. Auto-fail is enabled when the first logical drive is created by the saconfig utility. You can disable it with the saconfig -F command.
  • Page 127 “The sautil <device_file> accept_media_xchg <logical_drive_number> command” (page 77). If auto-fail is disabled in the previous scenario, select one of the following options when the Smart Array POST error is displayed: Power off the server and reconnect the disks, and then power on the server. Press F1.

  • Page 128: I Acronyms Used In This Document

    I Acronyms used in this document Advanced Data Guarding Auto Reliability Monitoring ASIC Application-Specific Integrated Circuit BBWC Battery-Backed Write Cache BIOS Basic Input-Output System CISS Compaq Intelligent Storage System Command Processing Unit Critical Resource Analysis Extensible Firmware Interface Event Monitoring System Electro-Static Discharge FBWC Flash-Backed Write Cache...

  • Page 129: Glossary

    Glossary array A set of physical disks configured into logical drives. Arrayed disks have significant performance and data protection advantages over nonarrayed disks. array accelerator A component of some Smart Array Series controllers that dramatically improves disk read and write performance by providing a buffer. Data integrity is protected by a backup battery and ECC memory.
  • Page 130 SCSI bus; ID 7 is the highest priority and is always assigned to the SCSI controller. Self-Monitoring, Technology co-developed by HP and the physical disk industry that provides warning of imminent Analysis, and disk failure. S.M.A.R.T. enables HP to offer Pre-Failure Warranty replacement of physical disks.

This manual is also suitable for:

Smart array hp-ux 11i v3

Table of Contents