Page 1 User’s Manual TECRA A10 TECRA S10 TECRA M10 Satellite Pro S300 computers.toshiba-europe.com...
Page 2: Table Of Contents
TECRA A10/S10/M10/SatellitePro S300 Table of Contents Preface General Precautions Getting Started Chapter 1 Equipment checklist ........1-1 Getting Started .
Page 3 Writing CD/DVDs on DVD Super Multi drives ....4-22 Media care ..........4-28 Sound System.
Page 4 TECRA A10/S10/M10/SatellitePro S300 Bluetooth wireless technology Interoperability Appendix D Bluetooth wireless technology and your Health ....D-2 Regulatory statements........D-2 Using Bluetooth Adaptor from TOSHIBA equipment in Japan .
Page 5 Copyright © 2008 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein. TOSHIBA TECRA A10/S10/M10/Satellite Pro S300 Portable Personal Computer User’s Manual First edition June 2008...
Page 6 TECRA A10/S10/M10/SatellitePro S300 xD-Picture Card is a trademark of FUJIFILM Corporation. Other trademarks and registered trademarks not listed above may be used in this manual. EU Declaration of Conformity This product is carrying the CE-Mark in accordance with the related European Directives.
Page 7 Modem warning notice This information is applicable to the models equipped with a built-in modem. Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Page 8 TECRA A10/S10/M10/SatellitePro S300 Following information is only for EU-member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres.
Page 9 Disposing of the computer and the computer’s batteries Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government. This computer contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them.
Page 10 TECRA A10/S10/M10/SatellitePro S300 Optical disc drive standards TOSHIBA TECRA A10/S10/M10/Satellite Pro S300 computer is shipped with one of the following drives preinstalled: DVD Super Multi (+-R DL), DVD-ROM & CD-R/RW or DVD-ROM. The drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference.
Page 11 Important notice Copyrighted works including, but not limited to music, video, computer program, databases are protected by copyright laws. Unless specifically permitted under applicable copyright laws, you cannot copy, modify, assign, transmit or otherwise dispose of any copyrighted work with the consent of the owner of the copyright.
Page 12: Preface
TECRA A10/S10/M10/SatellitePro S300 Preface Congratulations on your purchase of the TECRA A10/S10/M10/Satellite Pro S300 series computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your TECRA A10/S10/ M10/Satellite Pro S300 series computer.
Page 13 Icons Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information Keys The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the key top symbols as they appear on the keyboard.
Page 14 TECRA A10/S10/M10/SatellitePro S300 Terminology This term is defined in this document as follows: Start HDD or Hard disk drive The word “Start” refers to the “ Microsoft Windows Vista ® ® Some models are equipped with a “Solid State Drive (SSD)” instead of a hard disk drive. In this manual, the word “HDD”...
Page 15: General Precautions
General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
Page 16 TECRA A10/S10/M10/SatellitePro S300 To keep your computer in prime operating condition, protect your work area from: Dust, moisture, and direct sunlight. Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones.
Page 17 PC Card overheating Some PC Cards can become hot during prolonged use which may result in errors or instability in the operation of the device in question. In addition, you should also be careful when you remove a PC Card that has been used for a long time.
Page 18 TECRA A10/S10/M10/SatellitePro S300 xviii User’s Manual...
Page 19: Equipment Checklist
Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Page 20 TECRA A10/S10/M10/SatellitePro S300 Software The following Windows installed. Microsoft TOSHIBA Value Added Package TOSHIBA Recovery Disc Creator TOSHIBA DVD Player TOSHIBA SD Memory Utilities TOSHIBA SD Memory Boot Utility TOSHIBA Assist TOSHIBA ConfigFree™ TOSHIBA HDD Protection TOSHIBA Disc Creator TOSHIBA Face Recognition* TOSHIBA PC Health Monitor* TOSHIBA USB Sleep and Charge Utility Bluetooth Stack for Windows by Toshiba...
Page 21 Getting Started All users should be sure to read the section Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and productive while using a notebook computer.
Page 22 TECRA A10/S10/M10/SatellitePro S300 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
Page 23 1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.
Page 24 TECRA A10/S10/M10/SatellitePro S300 Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.
Page 25 Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the section in Chapter 6, After you turn on the power for the first time, do not turn it off until you have set up the operating system.
Page 26: Sleep Mode
TECRA A10/S10/M10/SatellitePro S300 Make sure the Hard Disk Drive/Optical Disc Drive indicators are off. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk. Never turn off the power while an application is running. Doing so could cause loss of data.
Page 27 When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, Start -> Control Panel -> System and Maintenance -> Power Options). To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time.
Page 28 TECRA A10/S10/M10/SatellitePro S300 When you turn the power back on, you can continue where you left when you shut down the computer. When the computer is in Sleep Mode, the power indicator will blink orange. If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off.
Page 29 Starting Hibernation Mode You can also enable Hibernation Mode by pressing FN + F4 - please refer to Chapter 5, To enter Hibernation Mode, follow the steps below. 1. Click Start. 2. Click the arrow button ( Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid.
Page 30: Restarting The Computer
TECRA A10/S10/M10/SatellitePro S300 Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: Click Start then click the arrow button ( buttons (...
Page 31 Restoring the pre-installed Software Depending on the model you purchased, different ways for restoring the pre-installed software are offered: Creating optical Recovery Discs Restoring the pre-installed software from your created Recovery Discs. Restoring the pre-installed software from the Recovery hard disk drive Creating Optical Recovery Discs This section describes how to create Recovery Discs.
Page 32 TECRA A10/S10/M10/SatellitePro S300 6. After Recovery Disc Creator starts, select the type of media and the title you wish to copy, and then click the Create button. 7. Follow the on-screen instructions. Your Recovery Discs will be created. Restoring the pre-installed software from your created Recovery Discs Please set your BIOS to default before you recover your computer to the factory state!
Page 33 When the sound mute feature has been activated by pressing the FN + ESC key, be sure to disable this to allow sounds to be heard before starting the restore process. Please refer to Chapter 5, further details. Be sure to connect the AC adaptor, otherwise you may run out of battery during the recovery process.
Page 34 TECRA A10/S10/M10/SatellitePro S300 1-16 User’s Manual...
Page 35: Chapter 2 The Grand Tour
The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix H or click the *1 above.
Page 36: Left Side
TECRA A10/S10/M10/SatellitePro S300 Volume control dial Headphone jack Microphone jack Microphone Left side The following figure shows the computer’s left side. Serial port Serial port Cooling vents Use this dial to adjust the volume of the internal stereo speaker and optional external stereo headphones (if connected).
Page 37 Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Wireless communication switch...
Page 38: Right Side
TECRA A10/S10/M10/SatellitePro S300 Keep foreign metal objects, such as screws, staples and paper clips, out of the Bridge media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. PC Card slot PC Card eject button This button is used in order to remove a PC Card Keep foreign metal objects, such as screws, staples and paper clips, out of the PC Card slot.
Page 39 Optical disc drive Universal Serial Bus (USB 2.0) ports Keep foreign metal objects, such as screws, staples and paper clips, out of the USB connectors. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
Page 40: Back
TECRA A10/S10/M10/SatellitePro S300 Back The following figure shows the computer’s back. LAN active indicator (orange) LAN jack LAN jack Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. Do not connect the LAN cable to a power supply. It could cause damage or malfunction.
Page 41: Underside
Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. Battery lock Notches Docking port Only the TOSHIBA Express Port Replicator can be used with this computer.
Page 42 TECRA A10/S10/M10/SatellitePro S300 Memory module slot Battery release latch Battery pack Battery lock The memory module slot allows for the installation, replacement and removal of additional memory module. Refer to the Additional memory module Chapter 3, Hardware, Utilities and Slide and hold this latch into its “Unlock” position in order to release the battery pack for removal.
Page 43: Front With The Display Open
Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. Wireless WAN antennas (Not shown) Wireless LAN antenna (Not shown) Display screen...
Page 44 TECRA A10/S10/M10/SatellitePro S300 Web Camera Touch Pad Touch Pad control buttons AccuPoint AccuPoint control buttons Keyboard 2-10 Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger.
Page 45 Stereo speakers Power button TOSHIBA Assist button TOSHIBA Presentation button Fingerprint Sensor LCD Sensor switch Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled.
Page 46: Indicators
TECRA A10/S10/M10/SatellitePro S300 Bluetooth antenna Wireless LAN antennas Wireless WAN antennas Indicators This section explains indicator functions. System indicators LED system indicators next to their respective icons, glow when specific computer operations are in progress. DC IN Power Battery Hard Disk Drive/ Optical Disc Drive 2-12 Some computers in this series are equipped with...
Page 47 Bridge media slot Wireless communication Wireless WAN Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the keypad overlay indicators which show the following conditions: When the CAPS LOCK indicator glows, the keyboard will produce capitals when any letter is typed.
Page 48: Optical Disc Drives
TECRA A10/S10/M10/SatellitePro S300 Arrow mode indicator Arrow mode Numeric mode Optical disc drives The computer is installed with a DVD-ROM, DVD-ROM & CD-R/RW or DVD Super Multi drive. A Serial ATA interface controller is used for CD/DVD-ROM operation. When the computer is accessing a CD/DVD, an indicator on the drive glows.
Page 49 Writable discs This section describes the types of writable CD/DVD discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Refer to Chapter 4, Operating Basics. CD-R discs can be written only once.
Page 50 TECRA A10/S10/M10/SatellitePro S300 DVD-ROM drive The full-size DVD-ROM drive module lets you run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. The read speed is slower at the center of a disc and faster at the outer edge.
Page 51: Ac Adaptor
AC adaptor The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use this computer in almost all country/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer.
Page 52 TECRA A10/S10/M10/SatellitePro S300 2-18 User’s Manual...
Page 53: Chapter 3 Hardware, Utilities And Options
Hardware, Utilities and Options Hardware This section describes the hardware of your computer. The actual specifications may vary depending on the model you purchased. Processor Some models in this series use Intel which is based on three separate components, the Intel processor, Intel PM45 Express Chipset.
Page 54 TECRA A10/S10/M10/SatellitePro S300 Memory Memory slots Video RAM If your computer is configured with two 2 GB memory modules or more, the memory might be displayed as approximately 3 GB only (depending on the computer’s hardware specifications). This is correct because the operating system usually displays the available memory instead of the physical memory (RAM) built into the computer.
Page 55 Legal Footnote (Battery Life) For more information regarding Battery Life, please refer to the Legal Footnotes section in Appendix H or click the *4 above. RTC battery AC adaptor Disks Hard disk drive or Solid state drive In this manual, the word “HDD” or “Hard disk drive” also refers to the SSD unless otherwise stated.
Page 56 TECRA A10/S10/M10/SatellitePro S300 Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the Legal Footnotes section in Appendix H or click the *5 above. Optical disc drive Drive 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to. Display The computer’s internal display panel supports high-resolution video graphics and can be set to a wide range of viewing angles for maximum...
Page 57 Legal Footnote (Graphics Processor Unit (“GPU”)) For more information regarding the Graphics Processor Unit (“GPU”), please refer to the Legal Footnotes section in Appendix H or click the *7 above. Sound Sound system Multimedia Web Camera Communications Modem User’s Manual TECRA A10/S10/M10/SatellitePro S300 The integrated sound system provides support for the computer’s internal speakers and...
Page 58: Special Features
TECRA A10/S10/M10/SatellitePro S300 Bluetooth Wireless LAN Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, please refer to the Legal Footnotes section in Appendix H or click the *8 above. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use.
Page 59 Display automatic power off HDD automatic power off System automatic Sleep/Hibernation Mode Keypad overlay Power on password Instant security Intelligent power supply Battery save mode Panel power on/off Low battery automatic Hibernation Mode User’s Manual TECRA A10/S10/M10/SatellitePro S300 This feature automatically cuts off power to the computer’s display panel when there is no keyboard input for a specified time, with power being restored the next time a key is pressed.
Page 60 TECRA A10/S10/M10/SatellitePro S300 Heat dispersal TOSHIBA HDD Protection The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. TOSHIBA HDD Protection cannot be used in models that are equipped with SSD. Hibernation Mode Sleep Mode USB Sleep and Charge function...
Page 61: Toshiba Value Added Package
USB Wakeup function TOSHIBA PC Health Monitor TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power Saver TOSHIBA Button Support TOSHIBA Button Support cannot be used in models that are not equipped with TOSHIBA Assist button and TOSHIBA Presentation button.
Page 62 TECRA A10/S10/M10/SatellitePro S300 TOSHIBA PC Diagnostic Tool TOSHIBA Password Utility TOSHIBA Flash Cards HW Setup TOSHIBA Accessibility 3-10 The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer’s built- in hardware devices to be tested. The TOSHIBA Password utility allows you to set a password in order to restrict access to the computer.
Page 63: Utilities And Applications
Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, please refer to each utility’s online manual, help files or README.TXT file. * Indicates software that is preinstalled with some models Fingerprint Utility Fingerprint security cannot be used in models that do not have a fingerprint module installed.
Page 64 TECRA A10/S10/M10/SatellitePro S300 Frame dropping, audio skipping or out of synch audio and video may occur during playback of some DVD Video titles. Make sure to connect the computer’s AC adaptor when playing a DVD Video. Power-saving features may interfere with smooth playback. Bluetooth Stack for Windows by Toshiba Bluetooth functions cannot be used in models that do not have a Bluetooth...
Page 65 TOSHIBA Disc Creator CD/DVD Drive Acoustic Silencer Display Rotation Settings Windows Mobility Center User’s Manual TECRA A10/S10/M10/SatellitePro S300 You can create CD’s and DVD’s in a number of formats including audio CD’s that can be played on a standard CD player, and data CD’s/DVD’s which can store copies of the files and folders on your computer’s hard disk drive.
Page 66 TECRA A10/S10/M10/SatellitePro S300 TOSHIBA USB Sleep and Charge Utility Trusted Platform Module (TPM) To enable TPM through the BIOS setup: 1. Turn on the computer while pressing the ESC key. 2. Press the F1 key when directed. 3. Press the PGDN key. 4.
Page 67: Optional Devices
Optional devices Optional devices can expand the computer’s capabilities and its versatility. This section describes the connection or installation of the following devices: Cards/memory PC Card Smart Card Bridge media slot Secure Digital™ (SD) Card (SD memory card, SDHC memory card, miniSD Card, microSD Card) Memory Stick (Memory Stick, Memory Stick PRO, Memory Stick PRO Duo)
Page 68 TECRA A10/S10/M10/SatellitePro S300 Inserting a PC Card The Windows hot-install feature allows you to insert PC Cards while the computer is turned on. Do not insert a PC Card while the computer is in Sleep Mode or Hibernation Mode as you may find that some cards do not work properly. To insert a PC Card, follow the steps as detailed below: 1.
Page 69 5. Grasp the PC Card and remove it. PC Card eject button Smart Card A Smart Card is a credit card sized plastic card. An extremely thin integrated circuit (IC chip) is embedded into the card on which information can be recorded. These cards can be used for a wide variety of applications including telephone related and electronic monetary payments.
Page 70 TECRA A10/S10/M10/SatellitePro S300 Inserting a Smart Card The Smart Card slot is located on the right side of the computer. The Windows hot-install feature allows you to insert a Smart Card while the computer is turned on. To install a Smart Card, follow the steps as detailed below: 1.
Page 71: Bridge Media Slot
Removing a Smart Card To remove a Smart Card, follow the steps as detailed below: 1. Open the Safely Remove Hardware icon on the Windows Taskbar. Before removing the Smart Card, confirm that the Smart Card is not working with any program or system. Be careful not to bend the Smart Card while removing it from the computer.
Page 72 TECRA A10/S10/M10/SatellitePro S300 This Bridge media slot supports the following memory media. Secure Digital (SD) Card (SD memory card, SDHC memory card, miniSD Card, microSD Card) Memory Stick (Memory Stick, Memory Stick PRO, Memory Stick PRO Duo) xD picture card MultiMediaCard (MMC™) Please note that an adaptor is required to use miniSD/microSD Card.
Page 73: Card Care
The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 16GB. Card Type SDHC Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards.
Page 74: Memory Card Care
TECRA A10/S10/M10/SatellitePro S300 Memory card care Set the write-protect switch to the lock position, if you do not want to record data. Memory cards have a limited lifespan, so it is important to backup important data. Do not write to a card if the battery power is low. Low power could affect writing accuracy.
Page 75 Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it. When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Page 76 TECRA A10/S10/M10/SatellitePro S300 Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is available. This section describes how to install and remove optional memory modules. You should place a mat beneath the computer in order to prevent the computer’s lid from becoming scratched or damaged when you are installing/replacing the memory module.
Page 77 Installing a memory module To install a memory module, follow the steps as detailed below: 1. Shut down the computer - make sure the Power indicator is off (refer to Turning off the power required). 2. Remove the AC adaptor and all cables and peripherals connected to the computer.
Page 78 TECRA A10/S10/M10/SatellitePro S300 Never allow metal objects, such as screws, staples and paper clips, to enter the computer. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. Do not touch the connectors on the memory module or on the computer.
Page 79 Removing a memory module To remove the memory module, follow the steps as detailed below: 1. Shut down the computer - make sure the Power indicator is off (refer to Turning off the power required). 2. Remove the AC adaptor and all cables and peripherals connected to the computer.
Page 80 TECRA A10/S10/M10/SatellitePro S300 Take care to ensure that the memory module cover is firmly closed. 10. Install the battery pack - refer to Chapter 6, 11. Turn your computer over. External monitor An external analog monitor can be connected to the external monitor port on the computer.
Page 81: Usb Fdd Kit
USB FDD Kit The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer’s USB ports. USB connector Disk-In-Use Indicator Floppy diskette slot Connecting the USB floppy diskette drive To connect the drive, plug the floppy diskette drive’s USB connector into a computer’s USB port.
Page 82 TECRA A10/S10/M10/SatellitePro S300 Disconnecting the USB floppy diskette drive When you have finished using the USB floppy diskette drive, you can follow the procedures below in order to disconnect it: 1. Wait for the Disk-In-Use Indicator light to go out to make sure all floppy diskette activity has stopped.
Page 83 A connected eSATA device may not be recognized if it is connected to the computer’s eSATA/USB combo port while the computer is in Sleep Mode or Hibernation Mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. If you connect an eSATA device after the computer has already been turned on, it will take about ten seconds for it to be recognized by the computer.
Page 84 TECRA A10/S10/M10/SatellitePro S300 If you are transferring data through an IEEE1394 hub, do not connect or disconnect other devices from the hub during data transfer. There is a likelihood that data will be damaged. Connect all devices to the hub before you turn on the computer’s power.
Page 85: Serial Port
Disconnecting the i.LINK (IEEE1394) cable To disconnect the i.LINK (IEEE1394) cable, follow the steps as detailed below: 1. Open the Safely Remove Hardware icon on the Windows Taskbar. 2. Point to i.LINK (IEEE1394) device and click. 3. Disconnect the cable from the computer then from the i.LINK device. Refer also to the documentation that came with your i.LINK device.
Page 86: Toshiba Express Port Replicator
TECRA A10/S10/M10/SatellitePro S300 TOSHIBA Express Port Replicator In addition to the ports available on the computer, the TOSHIBA Express Port Replicator. The TOSHIBA Express Port Replicator connects directly to the docking interface on the underside of the computer. The AC adaptor connects the TOSHIBA Express Port Replicator to a power source.
Page 87: Security Lock
TECRA A10/S10/M10/SatellitePro S300 Security lock A security locks enable you to anchor your computer a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot on its right side into which you can attach one end of the security cable, while the other end attaches to a desk or similar object.
Page 88: Optional Accessories
TECRA A10/S10/M10/SatellitePro S300 Optional accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: DDR2-667 Memory Kit...
Page 89: Chapter 4 Operating Basics
Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. TOSHIBA Dual Pointing Device Some models are equipped with a dual point system: a Touch Pad and an AccuPoint pointing stick. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
Page 90 TECRA A10/S10/M10/SatellitePro S300 Using the AccuPoint To use the AccuPoint, simply push it with your finger tip in the direction you want to move the on-screen pointer. Two buttons above the Touch Pad work in the same way with the AccuPoint as they do with the Touch Pad.
Page 91: Using The Fingerprint Sensor
Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints. By enrolling the ID and password onto the fingerprint authentication feature, it is no longer necessary to input the password from the keyboard. Fingerprint feature enables you to: Logon to Windows and access a security enabled homepage through Internet Explorer.
Page 92 TECRA A10/S10/M10/SatellitePro S300 Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail.
Page 93 Observe the following to improve the fingerprint recognition success rate. Enroll two or more fingers. Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers. Check the condition of your finger - any conditions which have changed since enrollment, such as injury, rough skin, and extremely dry, wet, soiled, dirty, oily, soaked or swollen fingers, may lower the recognition success rate.
Page 94 TECRA A10/S10/M10/SatellitePro S300 3. On the User’s Fingers screen click the box above the finger you wish to register. If any of the previously enrolled fingerprints is selected again, the latest information will be enrolled and any previous information over-written. 4.
Page 95 3. The User’s Fingers screen is displayed. To delete all registered fingerprints 1. Click Delete All Fingerprints. 2. Follow the on-screen instructions to deleted the registered fingerprints. To delete individual fingerprints 1. Click the fingerprint mark above the registered finger. 2.
Page 96 TECRA A10/S10/M10/SatellitePro S300 Points to note about the Fingerprint Utility software You are able to backup saved fingerprint data and information within the by using the Import or Export User Data facility under the fingerprint management software. However, please be aware that any encrypted files cannot be backup within File protection using this function - in these instances it is recommended that you backup these files to external media using standard file copy processes.
Page 97 You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre-OS Authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on. If the fingerprint authentication process fails five times, a preset time limit is exceeded, or you press the BACK SPACE key, [Password =] will be displayed on the screen and you will have to enter either the...
Page 98 TECRA A10/S10/M10/SatellitePro S300 It is necessary to register the User/BIOS Password and Windows Logon Password before using the Fingerprint Pre-OS Authentication and this Fingerprint Single-Swipe Sign On Feature. Please use the TOSHIBA Password Utility to register your User/BIOS Password. If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password.
Page 99: Web Camera
Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. Camera Assistant Software will help you to add various video effects to your video or photograph.
Page 100: Using The Toshiba Face Recognition
TECRA A10/S10/M10/SatellitePro S300 Using the TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows. The user can thus avoid having to enter a password or the like, which makes the login process easier. TOSHIBA Face Recognition does not guarantee the correct identification of a user.
Page 101 How to register the Face Recognition Data Take a picture for facial verification purposes, and register the data needed when you log in. To register the data needed when you log in, follow the steps as described below: 1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Utilities ->...
Page 102 TECRA A10/S10/M10/SatellitePro S300 How to Delete the Face Recognition Data Delete image data, account information, and personal record data created during registration. To delete the Face Recognition Data, follow the steps as described below: 1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Utilities ->...
Page 103: Using Optical Disc Drives
1:1 Mode Login screen 1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition ( 4. The Select Account screen will be displayed. 5. Select the account, and click the arrow button. 6.
Page 104 TECRA A10/S10/M10/SatellitePro S300 Loading discs To load CD/DVDs, follow the steps as detailed below: 1. When the computer’s power is on, press the eject button to open the disc tray slightly. 2. Grasp the disc tray gently and pull until it is fully opened. Figure 4-5 Pressing the eject button and pulling the disc tray open 3.
Page 105 Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment. Prevent foreign objects from entering the drive. Check the surface of the disc tray, especially the area behind the front edge of the disc tray, to make sure there are no such objects before closing the drive.
Page 106 TECRA A10/S10/M10/SatellitePro S300 2. The CD/DVD extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the CD/DVD. 3. Push the center of the disc tray to close it. Press gently until it locks into place.
Page 107: Writing Cds On Dvd-Rom & Cd-R/Rw Drives
Writing CDs on DVD-ROM & CD-R/RW drives Depending on the type of drive installed, you may be able to write CDs. The DVD-ROM & CD-R/RW drive lets you write as well as read CD-ROMs. Observe the precautions in this section to ensure the best performance for writing CDs.
Page 108 TECRA A10/S10/M10/SatellitePro S300 Data deleted/erased from a CD-RW disc cannot be recovered. You must check the content of the disc carefully before you delete it, taking care that, if multiple drives that can write data to discs are connected, you do not delete data from the wrong one. When multiple drives that can write data to discs are connected, be sure that you do not write to or delete data from the wrong drive.
Page 109 When writing or rewriting Please observe the following points while you write or rewrite data to CD-R, CD-RW media: Always copy data from the hard disk drive to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error.
Page 110: Writing Cd/Dvds On Dvd Super Multi Drives
TECRA A10/S10/M10/SatellitePro S300 Writing CD/DVDs on DVD Super Multi drives You can use the DVD Super Multi drive to write data to either CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM discs. The TOSHIBA Disc Creator is provided as writing software with this computer.
Page 111 Before writing or rewriting Based on TOSHIBA’s limited compatibility testing, we suggest the following manufacturers of CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM media, however, it must be noted that disc quality can affect write or rewrite success rates.
Page 112 TECRA A10/S10/M10/SatellitePro S300 DVD+RW: Ricoh Co., Ltd. (for 2.4x, 4x and 8x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x, 4x and 8x speed media) DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Matsushita Electric Industrial Co.,Ltd.
Page 113 TECRA A10/S10/M10/SatellitePro S300 Since the disc is based on the DVD standard, it might be filled with dummy data if the written data is less than about 1GB. Therefore, in these circumstance, even if you write only a small amount of data, it might take additional time to fill in the dummy data.
Page 114: Toshiba Disc Creator
TECRA A10/S10/M10/SatellitePro S300 When writing or rewriting Please observe the following points while you write or rewrite data to CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM media: Always copy data from the hard disk drive to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error.
Page 115 TECRA A10/S10/M10/SatellitePro S300 DVD-RAM discs cannot be backed up using the “Disc Backup” function of TOSHIBA Disc Creator. You cannot back up CD-ROM, CD-R or CD-RW media to DVD-R, DVD-R (Dual Layer) or DVD-RW media using the “Disc Backup” function of TOSHIBA Disc Creator. You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R, DVD+R (Double Layer) or DVD+RW media using the “Disc Backup”...
Page 116: Media Care
TECRA A10/S10/M10/SatellitePro S300 Data Verification To verify that data has been written or rewritten correctly to a data CD/DVD you should follow the steps below before you begin the write/rewrite process: 1. Display the setting dialog box by one of the following two steps: Click the Recording settings button ( toolbar in the Data Disc mode.
Page 117: Sound System
Floppy diskettes The USB floppy diskette drive is available only as an option. 1. Store your floppy diskettes in the container they came in to protect them and keep them clean. If a floppy diskette becomes dirty, clean it with a soft, lightly dampened cloth - do not use cleaning fluid.
Page 118 TECRA A10/S10/M10/SatellitePro S300 Microphone Level Follow the steps below to change the microphone recording level. 1. Right click on the speaker icon on the Taskbar, and select Recording Devices from the sub menu. 2. Select Microphone, and click Properties. 3. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level.
Page 119: Modem
Power Management The audio controller in your computer can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the battery button When audio power management is enabled, the circle button at the upper left of the Power Management is blue and convex.
Page 120: Properties Menu
TECRA A10/S10/M10/SatellitePro S300 To select a region, follow the steps as detailed below: 1. Click Start -> All Programs -> TOSHIBA -> Networking -> Modem Region Select. If it is available, do not use the Country/Region Select function included as part of the modem setup utility within the Control Panel - if you change the country/region setting this way you may find that the change does not take effect.
Page 121 Modem Selection If the computer cannot recognize the internal modem, a dialog box is displayed from which you should select the appropriate communications port for your modem to use. Dialing Properties You should select this item in order to display the dialing properties. If you are using the computer in Japan, the Telecommunications Business Law requires that you select Japan region mode.
Page 122: Wireless Communications
TECRA A10/S10/M10/SatellitePro S300 If you use a storage device such as an optical disc drive or hard disk drive connected to a 16-bit PC Card, you might experience the following problems with the operation of the modem: The modem speed is slow or communication is periodically interrupted. Skips or jumps may be noted in sound.
Page 123: Wireless Lan
Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum / Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802.11 Wireless LAN standard. Frequency Channel Selection of 5GHz for IEEE 802.11a or/and IEEE802.11n draft 2.0 Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and IEEE802.11n draft 2.0...
Page 124: Bluetooth Wireless Technology
TECRA A10/S10/M10/SatellitePro S300 Bluetooth wireless technology Bluetooth wireless technology eliminates the need for cables, such as desktop computers, between your PC and other electronic devices, example of printers and mobile phones. You cannot use the computer’s built-in Bluetooth functions and an external Bluetooth adaptor simultaneously.
Page 125: Lan
Product Support: The latest information regarding operating system support, language support or available upgrades can be found on our web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm http:://www.pcsupport.toshiba.com Wireless communication switch You can enable or disable Wireless communication functions, with the on/off switch. No transmissions are sent or received when the switch is off. Slide the switch forward to turn it on and backward to turn it off.
Page 126 TECRA A10/S10/M10/SatellitePro S300 LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5E cable or higher.
Page 127: Computer Handling
When the computer is exchanging data with the LAN, the LAN Active indicator glows orange. When the computer is connected to a LAN hub but is not exchanging data, the Link indicator glows green. Disconnecting the LAN cable To disconnect the LAN cable, follow the steps as detailed below: Make sure the LAN Active indicator (orange LED) is out before you disconnect the computer from the LAN.
Page 128: Moving The Computer
TECRA A10/S10/M10/SatellitePro S300 Moving the computer While the computer is designed for rugged durability you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Before moving the computer, it is recommended that you change the setting associated with the Hard Disk Drive Protection feature.
Page 129: Using The Hard Disk Drive (Hdd) Protection
Using the Hard Disk Drive (HDD) Protection This computer has a function for reducing the risk of damage on the hard disk drive. Using an acceleration sensor built into the computer, TOSHIBA HDD Protection detects vibration shocks and similar signs of movement of the computer, and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head-to-disk contact.
Page 130 TECRA A10/S10/M10/SatellitePro S300 Detection Level This function can be set to four levels. The sensitivity levels in which vibrations, impacts and their similar signs are detected can be set to OFF, 1, 2 and 3 in ascending order. Level 3 is recommended for better protection of the computer.
Page 131: Using The Toshiba Usb Sleep And Charge Utility
Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
Page 132 TECRA A10/S10/M10/SatellitePro S300 When “USB Sleep and Charge function” is set to [Enabled], USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports.
Page 133: Heat Dispersal
Enabling USB Sleep and Charge This utility can be used to enable and disable the USB Sleep and Charge function in groups. USB Sleep and Charge compatible USB ports are assigned to each group. Check the check boxes for each group to enable the USB Sleep and Charge function for the USB ports assigned to that group.
Page 134 TECRA A10/S10/M10/SatellitePro S300 4-46 User’s Manual...
Page 135: Chapter 5 The Keyboard
The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
Page 136: Function Keys: F1
TECRA A10/S10/M10/SatellitePro S300 Function keys: F1 … F12 The function keys (not to be confused with the special FN key) are the twelve keys at the top of your keyboard - these keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer.
Page 137: Hot Keys
Press FN + F10 or FN + F11 to access the computer’s integrated keypad. When activated, the keys with grey markings on their bottom edge become either numeric keypad keys (FN + F11) or cursor control keys (FN + F10). Please refer to the information on how to operate these keys, taking care to note that the power on default for both settings is off.
Page 138 TECRA A10/S10/M10/SatellitePro S300 Sleep: Pressing FN + F3 switches the system to Sleep Mode. Hibernate: Pressing FN + F4 switches the system to Hibernation Mode. Output: Pressing FN + F5 changes the active display device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
Page 139: Windows Special Keys
Zoom: Pressing FN + Space changes the display resolution. TOSHIBA Zooming Utility (reduce): Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. TOSHIBA Zooming Utility (enlarge): Pressing FN + 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows.
Page 140: Keypad Overlay
TECRA A10/S10/M10/SatellitePro S300 Keypad overlay Your computer’s keyboard does not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge.
Page 141: Generating Ascii Characters
Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off: 1. Hold down FN key and press any other key - this key will operate as if the overlay were off.
Page 142 TECRA A10/S10/M10/SatellitePro S300 User’s Manual...
Page 143: Chapter 6 Power And Power-Up Modes
Power and Power-Up Modes The computer’s power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.
Page 144: Monitoring Of Power Condition
TECRA A10/S10/M10/SatellitePro S300 AC adaptor Battery charge is above low battery connected trigger point Battery charge is below low battery trigger point Battery charge is exhausted No battery installed Monitoring of power condition As shown in the below table, the Battery, DC IN and Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status.
Page 145: Battery
DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Green Flashing orange No light Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted: Green Blinking orange...
Page 146 TECRA A10/S10/M10/SatellitePro S300 Extended Capacity Battery Pack (Included with some models, or option) The Extended Capacity Battery Pack is included with some models, or can be purchased separately as an optional accessory. High Capacity Battery Pack (Included with some models, or option) The High Capacity Battery Pack is included with some models, or can be purchased separately as an optional accessory.
Page 147: Charging The Batteries
The battery pack, Extended Battery Pack and High Capacity Battery Pack are lithium ion batteries, which can explode if not replaced, used, handled or disposed of properly. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements.
Page 148 TECRA A10/S10/M10/SatellitePro S300 Battery charging notice The battery may not begin charging immediately under the following conditions: The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, you should charge it at room temperature of between 5°...
Page 149 Maximizing battery operating time A battery’s usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on: Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard disk drive power off period How often and for how long you use the hard disk drive and external...
Page 150 TECRA A10/S10/M10/SatellitePro S300 4. Connect the AC adaptor to the DC IN 15V jack of the computer, and to a wall outlet that is supplying power. The DC IN indicator should glow green, and the Battery indicator should glow orange to indicate that the battery pack is being charged, however, in the event that DC IN indicator does not glow this indicates that power is not being supplied - check the connections for the AC adaptor and...
Page 151 6. Slide and hold the battery release latch (2) to disengage the battery pack and then remove it from the computer (3). Battery pack Battery lock Installing the battery pack To install a battery pack, follow the steps as detailed below: Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.
Page 152: Toshiba Password Utility
TECRA A10/S10/M10/SatellitePro S300 TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, point to or click the following items: Start ->...
Page 153 Change (button) Click this button to change a registered password. Before you can change a password, you must first enter the current password correctly or insert a proper token. Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Password. Owner String (text box) You can use this box to associate text with the password.
Page 154 TECRA A10/S10/M10/SatellitePro S300 Supervisor Password If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password, execute the file TOSPU.EXE. The file is located at: C:\Program Files\Toshiba\PasswordUtility\TOSPU.exe This utility lets you do the following: Register, delete or change the Supervisor Password.
Page 155: Power-Up Modes
Power-up modes The computer has three different power-up modes as follows: Shut Down Mode: The computer will shut down without saving data - in view of this you must always save your work before you turn the computer off. Hibernation Mode: Data in memory will be saved to the hard disk drive. Sleep Mode: Data will be maintained in the computer’s memory.
Page 156 TECRA A10/S10/M10/SatellitePro S300 6-14 User’s Manual...
Page 157: Chapter 7 Hw Setup
HW Setup This chapter explains how to use the TOSHIBA HW Setup program to configure your computer, and provides information on settings for various functions. Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Utilities ->...
Page 158 TECRA A10/S10/M10/SatellitePro S300 General This window displays the BIOS version and contains two buttons: Default and About. Default About Setup This field displays the installed BIOS version and date. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor.
Page 159 Boot Priority Boot Priority Options This tab allows you to select the priority for booting the computer - the following settings are available: CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM CD-ROM You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: The floppy diskette drive will be used to start the computer when there is a bootable disk contained in the external drive.
Page 160 TECRA A10/S10/M10/SatellitePro S300 To change the boot drive, follow the steps below. 1. Hold down F12 and boot the computer. 2. The following menu will be displayed with the following icons: Built-in hard disk drive, CD-ROM, FDD (or SD memory card), Network (LAN), USB Memory boot.
Page 161 USB Memory BIOS Support Type This option allows you to set the type of the USB memory to be used as a startup device. Keyboard Wake-up on Keyboard When this feature is enabled, and the computer is in Sleep Mode, you can turn on the system by pressing any key.
Page 162 TECRA A10/S10/M10/SatellitePro S300 This function allows you to set the processor’s operating mode. Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor - the following settings are available: Dynamically Switchable Always High Always Low Wake-up on LAN This feature lets the computer’s power be turned on when it receives a...
Page 163 Built-in LAN This feature enables or disables the Built-in LAN. Enabled Disabled Device Config Device Configuration This option allows you to set how the computer’s hardware devices will be configured. All Devices Setup by OS USB KB/Mouse Legacy Emulation You can use this option to enable or disable USB keyboard/mouse legacy emulation so that, even if your operating system does not support USB devices, you can still use a standard USB mouse and keyboard - to achieve this you should set the appropriate option(s) to Enabled.
Page 164 TECRA A10/S10/M10/SatellitePro S300 User’s Manual...
Page 165: Chapter 8 Troubleshooting
Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Page 166: Analyzing The Problem
TECRA A10/S10/M10/SatellitePro S300 Make sure all optional accessories are configured properly in the computer’s setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration).
Page 167: Hardware And System Checklist
Software Hardware Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer. Hardware and system checklist This section discusses problems caused by your computer’s hardware or attached peripherals.
Page 168: System Start-Up
TECRA A10/S10/M10/SatellitePro S300 System start-up When the computer does not start properly, check the following items: Self Test Power Sources Power-on Password Self test While booting up the computer, self test is executed automatically and the TOSHIBA logo is displayed on the screen. This message remains on the screen for a few seconds.
Page 169: Overheating Power Down
Overheating power down If the processor’s temperature reaches an unacceptably high level with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Computer shuts down and DC IN indicator blinks orange It is recommended to leave the computer off until the interior reaches room...
Page 170 TECRA A10/S10/M10/SatellitePro S300 Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-Up indicators, together with general battery operation. Problem Battery doesn’t power the computer...
Page 171 Real Time Clock Problem The following message is Displayed on the screen: RTC battery is low or CMOS checksum is inconsistent. Press [F1] key to set Date/Time. Password Problem Cannot enter password Please refer to the Keyboard Keyboard problems can be caused by the setup and configuration of the computer - please refer to Chapter 5, Problem Some letter keys...
Page 172: Internal Display Panel
TECRA A10/S10/M10/SatellitePro S300 Internal display panel Apparent computer’s display panel problems may be related to the computer’s setup and configuration - please refer to Chapter 7, for further information. Problem No display Markings appear on the computer’s display panel. Problems above remain unresolved or other problems occur Hard disk drive...
Page 173 Problem Slow performance DVD-ROM drive For more information, refer to Chapter 4, Problem You cannot access a CD/DVD in the drive User’s Manual TECRA A10/S10/M10/SatellitePro S300 Procedure The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive.
Page 174 TECRA A10/S10/M10/SatellitePro S300 Problem Some CD/DVDs run correctly, but others do not DVD-ROM & CD-R/RW drive For more information, refer to Chapter 4, Problem You cannot access a CD/DVD in the drive 8-10 Procedure The software or hardware configuration may be causing a problem.
Page 175 Problem Some CD/DVDs run correctly, but others do not Cannot write correctly User’s Manual TECRA A10/S10/M10/SatellitePro S300 Procedure The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your software’s needs. Check the CD/DVD’s documentation. Check the type of CD/DVD you are using.
Page 176 TECRA A10/S10/M10/SatellitePro S300 DVD Super Multi drive For more information, refer to Chapter 4, Problem You cannot access a CD/DVD in the drive Some CD/DVDs run correctly, but others do not 8-12 Operating Procedure Make sure the drive’s disc tray is securely closed.
Page 177: Usb Floppy Diskette Drive
USB floppy diskette drive For further information, please refer to Chapter 3, Options. Problem Drive does not operate Check the connection between the computer and Some programs run correctly but others do You cannot access the external floppy diskette drive PC Card For further information, please refer to Chapter 3, Options.
Page 178: Sd/Sdhc Card
TECRA A10/S10/M10/SatellitePro S300 SD/SDHC Card For further information, please refer to Chapter 3, Options. Problem SD/SDHC Card error occurs You cannot write to an SD/SDHC Card You cannot read a file Smart Card For further information, please refer to Chapter 3, Options.
Page 179: Memory Stick
Memory Stick For further information, please refer to Chapter 3, Options. Problem Memory Stick/Memory Stick PRO/Memory Stick PRO Duo error occurs You cannot write to an Memory Stick/Memory Stick PRO/Memory Stick PRO Duo You cannot read a file xD picture card For further information, please refer to Chapter 3, Options.
Page 180 TECRA A10/S10/M10/SatellitePro S300 MultiMediaCard For further information, please refer to Chapter 3, Options. Problem MultiMediaCard error occurs You cannot write to a MultiMediaCard You cannot read a file Dual Pointing device If you are using a USB mouse, you should also refer to both the device section in this chapter, and the documentation supplied with your mouse.
Page 181 Problem Double-tapping (Touch Pad) or double- clicking (AccuPoint) does not work The on-screen pointer moves too fast or too slow The reaction of Touch pad is either too sensitive or not sensitive enough. User’s Manual TECRA A10/S10/M10/SatellitePro S300 Procedure In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility.
Page 182: Usb Mouse
TECRA A10/S10/M10/SatellitePro S300 USB mouse Problem On-screen pointer does not respond to mouse operation Double-clicking does not work The on-screen pointer moves too fast or too slow The on-screen pointer moves erratically 8-18 Procedure In this instance the system might be busy - Try moving the mouse again after waiting a short while.
Page 183 Fingerprint Sensor Problem Reading of the fingerprint was not successful. The fingerprint cannot be read due to injuries to the finger. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device. Problem USB device does not work...
Page 184 TECRA A10/S10/M10/SatellitePro S300 USB Sleep and Charge function For more information and settings, please refer to the USB Sleep and Charge Utility Problem I cannot use the “USB Sleep and Charge function”. The battery depletes quickly even when I turned OFF the power of the computer.
Page 185 Problem External devices connected to the compatible ports do not work when connected to a compatible port. The “USB Wakeup function” does not work. eSATA device In addition to the information in this section, please also refer to the documentation supplied with your eSATA device. Problem eSATA device does not work...
Page 186 TECRA A10/S10/M10/SatellitePro S300 Additional memory module Please also refer to Chapter 3, information on installing and removing memory modules. Problem If there is a memory malfunction, the Power indicator will repeatedly flash (on for 0.5 seconds, off for 0.5 seconds) in the following patterns;...
Page 187: Volume Control Dial
Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem No sound is heard Annoying sound is heard Volume control dial Problem No sound is heard Annoying sound is heard User’s Manual TECRA A10/S10/M10/SatellitePro S300...
Page 188 TECRA A10/S10/M10/SatellitePro S300 External monitor Please also refer to Chapter 3, documentation supplied with your monitor for further information. Problem Monitor does not turn No display Display error occurs 8-24 Hardware, Utilities and Procedure After confirming that the monitor’s power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power...
Page 189: I.link (Ieee1394) Device
i.LINK (IEEE1394) device Problem i.LINK device does not function Modem This information is applicable to the models equipped with a built-in modem. Problem Communication software can’t initialize modem You can hear a dial tone but can’t make a call You place a call, but a connection can’t be made After making a call you...
Page 190 TECRA A10/S10/M10/SatellitePro S300 Problem Character display becomes garbled during a communication You cannot receive an incoming call Problem Cannot access LAN Wake-up on LAN does not work Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator.
Page 191: Recovery Discs
Bluetooth For further information on Bluetooth wireless communication, please refer to Chapter 4, Problem Cannot access Bluetooth device Recovery Discs Problem The following message appears when executing Recovery Disc Creator. “The Recovery Disc Creator can not be launched because there is no recovery partition.”...
Page 192: Toshiba Support
TECRA A10/S10/M10/SatellitePro S300 TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
Page 193: Appendix A Specifications
Specifications This appendix summarizes the computer’s technical specifications. Environmental Requirements Conditions Operating Non-operating Wet-bulb temperature Conditions Operating Non-operating Power Requirements AC adaptor Computer User’s Manual TECRA A10/S10/M10/SatellitePro S300 Appendix A Ambient temperature 5°C (41°F) to 35°C (95°F) -20°C (-4°F) to 65°C (149°F) 10% to 90% 26°C maximum Altitude (from sea level) -60 to 3,000 meters...
Page 194 TECRA A10/S10/M10/SatellitePro S300 Built-in Modem This information is applicable to the models equipped with a built-in modem. Network control unit (NCU) Type of NCU Type of line Type of dialing Control command Monitor function Communication specifications Communication system Communication protocol Communication speed Transmitting level Receiving level...
Page 195: Display Controller And Video Mode
Display Controller and Video mode Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. Due to the display panel’s increased resolution, lines may appear broken in when displaying images in full-screen text mode. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.
Page 196 TECRA A10/S10/M10/SatellitePro S300 User’s Manual...
Page 197: Wireless Lan
Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor Compatibility Network Operating System Media Access Protocol User’s Manual TECRA A10/S10/M10/SatellitePro S300 Appendix C PCI Express Mini Card IEEE 802.11 Standard for Wireless LANs Wi-Fi (Wireless Fidelity) certified by the Wi-Fi...
Page 198: Radio Characteristics
TECRA A10/S10/M10/SatellitePro S300 Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to: Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
Page 199 2.4GHz Band Channels Sets (Wireless IEEE 802.11 Revision b, g and n draft 2.0) Frequency Range Channel ID *1 Factory-set default channels *2 The band width and the channel which can be used depends on the installed wireless LAN module. And the approved channels on using are different at each country or region.
Page 200 TECRA A10/S10/M10/SatellitePro S300 5GHz Band Channels Sets (Wireless IEEE 802.11 Revision a and n draft 2.0) Frequency Range Channel ID 5150-5850 MHz 5170* 5180* 5190* 5200* 5210* 5220* 5230* 5240* 5260* 5280* 5300* 5320* 5500* 5520* 5540* 5560* 5580* 5600* 5620* 5640* 5660*...
Page 201 *1 Factory-set default channels *2 The channel which can be used depends on the installed wireless LAN module. And the approved channels on using are different at each country or region. When using these channels in any country or region, refer to the addendum sheet which is Approved Countries/Regions for use.
Page 202 TECRA A10/S10/M10/SatellitePro S300 User’s Manual...
Page 203: Appendix D Bluetooth Wireless Technology Interoperability
Bluetooth wireless technology Interoperability Bluetooth Adaptor from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth Specification Ver. 2.1+EDR, as defined and approved by The Bluetooth Special Interest Group.
Page 204: Bluetooth Wireless Technology And Your Health
TECRA A10/S10/M10/SatellitePro S300 Bluetooth wireless technology and your Health The products with Bluetooth wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
Page 205 USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 206: Using Bluetooth Adaptor From Toshiba Equipment In Japan
TECRA A10/S10/M10/SatellitePro S300 Taiwan Article 12 Article 14 Using Bluetooth Adaptor from TOSHIBA equipment in Japan In Japan, the frequency bandwidth of 2,400 - 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station).
Page 207 2. Indication The indication shown below appears on this equipment. (1) 2.4: This equipment uses a frequency of 2.4 GHz. (2) FH: This equipment uses FH-SS modulation. (3) 1: The interference range of this equipment is less than 10 m. 3.
Page 208 TECRA A10/S10/M10/SatellitePro S300 User’s Manual...
Page 209: Ac Power Cord And Connectors
AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Wire size:...
Page 210 TECRA A10/S10/M10/SatellitePro S300 For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.
Page 211: Toshiba Anti-Theft Protection Timer
TOSHIBA Anti-theft Protection Timer This feature allows you to set up a timer-activated BIOS password that will prevent unauthorised system access in the event of theft. When the time limit is exceeded, you are required to provide the Password or fingerprint authentication for the BIOS and Hard Disk Drive to gain access to the system.
Page 212 TECRA A10/S10/M10/SatellitePro S300 User’s Manual...
Page 213: Toshiba Pc Health Monitor
TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor software program monitors computer system functions such as power consumption, the cooling system and HDD Drop sensor. It alerts users of specific system conditions via pop-up messages. It also tracks the usage of the computer and related devices, logging the service relevant information on the computer’s hard disk drive.
Page 214: Starting The Toshiba Pc Health Monitor
TECRA A10/S10/M10/SatellitePro S300 Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods: Double click TOSHIBA PC Health Monitor in the Welcome Center. Click Start -> All Programs -> TOSHIBA -> Utilities -> PC Health Monitor.
Page 215: Cleaning The Cooling Module
4. If the “Please click [OK] to run the TOSHIBA Cooling Performance Diagnostic Tool to check the cooling performance of your PC.” message is still displayed after running the “TOSHIBA Cooling Performance Diagnostic Tool” in step 3, it is recommended you turn off the computer and contact TOSHIBA support. Cleaning the cooling module This section explains how to clean the cooling module.
Page 216 TECRA A10/S10/M10/SatellitePro S300 7. Slide the Cooling module cover back into place on the computer to reattach. 8. Install the battery pack (refer to the in Chapter 6, 9. Turn your computer over. Figure G-2 Lift the plastic film Replacing the battery pack Power and Power-Up Modes, if required).
Page 217: Appendix H Legal Footnotes
Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual.
Page 218 TECRA A10/S10/M10/SatellitePro S300 CPU performance may also vary from specifications due to design configuration. Under some conditions, your computer product may automatically shut-down. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions.
Page 219 Battery Life Battery life may vary considerably depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication.
Page 220 TECRA A10/S10/M10/SatellitePro S300 Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed.
Page 221: If Your Computer Is Stolen
If your computer is stolen Always take care of your computer and try to prevent it from being stolen. You are the owner of a valuable technical device, which may be highly attractive to thieves, so please do not leave it unattended in a public place. To further help protect against theft, security cables can be bought for use with your notebook when it is being used at home or in the office.
Page 222 TECRA A10/S10/M10/SatellitePro S300 TOSHIBA Theft Registration Send to: Fax number: Country stolen: Machine type: (e.g. TECRA A10/S10/ M10/SatellitePro S300) Model number: (e.g. PSA50 YXT) Serial number: (e.g. 12345678G) Date stolen: Owner’s details Last name, first name: Company: Street: Postal Code/City: Country: Phone: Fax:...
Page 223: Glossary
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ACPI: Advanced Configuration and Power Interface AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
Page 224 TECRA A10/S10/M10/SatellitePro S300 KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock S/P DIF: Sony/Philips Digital Interface Format...
Page 225 alphanumeric: Keyboard characters including letters, numbers and other symbols, such as punctuation marks or mathematical symbols. alternating current (AC): Electric current that reverses its direction of flow at regular intervals. analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted.
Page 226 TECRA A10/S10/M10/SatellitePro S300 buffer: The portion of the computer’s memory where data is temporarily stored. Buffers often compensate for differences in the rate of flow from one device to another. bus: An interface for transmission of signals, data or electric power. byte: The representation of a single character.
Page 227 COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports. commands: Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices. compatibility: 1) The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred.
Page 228 TECRA A10/S10/M10/SatellitePro S300 device driver: A program (called a “driver”) that permits a computer to communicate with a device. dialog box: A window that accepts user input to make system settings or record other information. disable: To turn a computer option off. See also enable. disk drive: The device that randomly accesses information on a disk and copies it to the computer’s memory.
Page 229 echo: To send back a reflection of the transmitted data to the sending device. You can display the information on the screen, or output it to the printer, or both. When a computer receives back data it transmitted to a CRT (or other peripheral device) and then transmits the data to printer, the printer is said to echo the CRT.
Page 230 TECRA A10/S10/M10/SatellitePro S300 gigabyte (GB): A unit of data storage equal to 1024 megabytes. See also megabyte. graphics: Drawings, pictures, or other images, such as charts or graphs, to present information. hard disk: A storage device composed of a rigid platter or platters that can be magnetically coded with data.
Page 231 interface: 1) Hardware and/or software components of a system used specifically to connect one system or device to another. 2) To physically connect one system or device to another to exchange information. 3) The point of contact between user, the computer, and the program, for example, the keyboard or a menu.
Page 232 TECRA A10/S10/M10/SatellitePro S300 main board: See motherboard. megabyte (MB): A unit of data storage equal to 1024 kilobytes. See also kilobyte. megahertz: A unit of wave frequency that equals 1 million cycles per second. See also hertz. memory: Typically refers to the computer’s main memory, where programs are run and data is temporarily stored and processed.
Page 233 numeric keypad overlay: A feature that allows you to use certain keys on the keyboard to perform numeric entry, or to control cursor and page movement. OCR: Optical Character Recognition (reader). A technique or device that uses laser or visible light to identify characters and input them into a storage device.
Page 234 TECRA A10/S10/M10/SatellitePro S300 plug and play: A capability with Windows that enables the system to automatically recognize connections of external devices and make the necessary configurations in the computer. pointing device: Any device, such as the Touch Pad or a mouse, that enables you to move the cursor on the screen.
Page 235 S/P DIF: A standard of digital interface for audio. SCSI: Small Computer System Interface is an industry standard interface for connection of a variety of peripheral devices. SD/SDHC Card: Secure Digital cards are flash memory widely used in a variety of digital devices such as digital cameras and Personal Digital Assistants.
Page 236 TECRA A10/S10/M10/SatellitePro S300 USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer. VGA: Video Graphics Array is an industry standard video adaptor that lets you run any popular software. volatile memory: Random access memory (RAM) that stores information as long as power is supplied to the computer.
Page 237 Index AC adaptor, 3-3 additional, 3-36 connecting, 1-3 DC IN 15V jack, 2-6 ASCII characters, 5-7 Battery charging, 6-5 extending life, 6-7 indicator, 2-12, 6-2 monitoring capacity, 6-6 real time clock, 3-3, 6-4 save mode, 3-7 types, 6-3 Battery pack, 2-8, 3-2 additional, 6-1 replacing, -xi, 6-8 Bluetooth, 3-6, 4-36...
Page 238 TECRA A10/S10/M10/SatellitePro S300 FN + F10 (Arrow mode), 5-3 FN + F11 (Numeric mode), 5-3 FN + F12 (ScrLock), 5-3 FN + F2 (Power Plan), 5-3 FN + F3 (Sleep), 5-4 FN + F4 (Hibernate), 5-4 FN + F5 (Output), 5-4 FN + F6 (Brightness Down), 5-4 FN + F7 (Brightness Up), 5-4 FN + F8 (Wireless), 5-4...
Page 239 Media care, 4-28 Card care, 3-21 CD/DVDs, 4-28 Floppy diskettes, 4-29 Memory card care, 3-22 Memory, 3-2 additional, 3-36 installing, 3-25 problems, 8-22 removing, 3-27 Memory Stick, 3-20 inserting, 3-22 problems, 8-15 removing, 3-23 Modem, 3-5 connecting, 4-33 disconnecting, 4-34 jack, 2-5 problems, 8-25 properties menu, 4-32...
Page 240 TECRA A10/S10/M10/SatellitePro S300 Recovery Discs, 1-14 problems, 8-27 Recovery hard disk drive, 1-13, 1-14 Restarting the computer, 1-12 SD/SDHC Card formatting, 3-21 inserting, 3-22 note, 3-20 problems, 8-14 removing, 3-23 Security lock, 3-35 location, 2-4 Serial port, 3-33 Sleep Mode setting, 1-8 System automatic, 3-7 Smart Card, 3-17...

Toshiba TECRA A10/S10/M10/SATELLITEPRO S300 TECRA S10 User Manual

User's Manual

Chapter 1 Getting Started

Chapter 2 The Grand Tour

Chapter 3 Hardware, Utilities and Options

Chapter 4 Operating Basics

Chapter 5 The Keyboard

Chapter 6 Power and Power-Up Modes

Chapter 7 HW Setup

Chapter 8 Troubleshooting

Appendix A Specifications

Appendix B Display Controller and Video Mode

Appendix C Wireless LAN

Appendix D Bluetooth Wireless Technology Interoperability

Appendix E AC Power Cord and Connectors

Appendix F TOSHIBA Anti-Theft Protection Timer

Appendix G TOSHIBA PC Health Monitor

Appendix H Legal Footnotes

Appendix I if Your Computer Is Stolen

Memory Stick/Moving the Computer

Quick Links

Chapters

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