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Dell EMC PowerEdge XE7440 Installation And Service Manual

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Dell EMC PowerEdge XE7440
Installation and Service Manual
Regulatory Model: B24S Series
Regulatory Type: B24S001
August 2020
Rev. A00

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Summary of Contents for Dell EMC PowerEdge XE7440

  • Page 1 Dell EMC PowerEdge XE7440 Installation and Service Manual Regulatory Model: B24S Series Regulatory Type: B24S001 August 2020 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    System Setup..................................24 Viewing System Setup............................... 24 System Setup details..............................25 System BIOS.................................25 iDRAC Settings utility..............................43 Device Settings................................43 Dell Lifecycle Controller..............................43 Embedded system management..........................43 Boot Manager..................................43 Viewing Boot Manager............................... 43 Boot Manager main menu............................44 One-shot UEFI boot menu............................44 System Utilities................................
  • Page 4 Installing the sled................................. 47 Air shroud.................................... 49 Removing the air shroud............................49 Removing the air shroud (FH sled).........................50 Installing the air shroud..............................50 Installing the air shroud (FH sled)..........................51 Cooling fan..................................52 Removing a cooling fan..............................52 Installing a cooling fan..............................53 PCIe dummy bracket................................ 54 Removing the PCIe dummy bracket........................
  • Page 5 M.2 riser card................................90 M.2 SSD..................................92 PCIe adapter card............................... 95 FHFL interposer board..............................98 Removing the FHFL interposer board........................98 Installing the FHFL interposer board........................100 FH riser board..................................101 Removing the FH riser board...........................101 Installing the FH riser board............................ 102 Processor and heat sink..............................103 Removing a processor and heat sink module......................103 Installing a processor and heat sink module......................105 Removing the fabric processor from the processor heat sink module............
  • Page 6 Maximum altitude specifications..........................131 Chapter 8: System diagnostics and indicator codes..............132 NIC indicator codes................................. 132 Using system diagnostics...............................132 Dell Embedded System Diagnostics........................133 Chapter 9: Getting help......................134 Contacting Dell EMC...............................134 Documentation feedback............................... 134 Accessing system information by using QRL......................134 Quick Resource Locator for XE7100, XE7420 and XE7440 systems............

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: Poweredge Xe7440 Overview

    PowerEdge XE7440 overview The PowerEdge XE7440 server is a 1U server that supports: ● Two Intel Xeon Cascade Lake scalable processors (up to 150 W) with 26 cores per processor ● 16 DDR4 RDIMM and Load Reduced DIMM ● FE1 card for increased flash tiering ●...

  • Page 9: Inside The System

    For more information, see the Technical specifications section. iDRAC or NIC port Enables you to remotely access iDRAC. For more information, see the Integrated Dell Remote Access Controller User's Guide at https:// www.dell.com/idracmanuals. Rear power button Enables you to power on the sled while accessing it from the rear.

  • Page 10: Locating The Express Service Code And Service Tag

    Figure 2. PowerEdge XE7440 sled 1. Sled cable kit (1) 2. Motherboard bridge board (1) 3. Motherboard interposer board 4. Cooling fan 5. Memory sockets 6. Dust cover for processor 2 7. System board 8. Heat sink for processor 1 9.
  • Page 11 The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.

  • Page 12: System Information Labels

    System information labels Figure 4. System board connectors PowerEdge XE7440 overview...
  • Page 13 Figure 5. Express Service Tag PowerEdge XE7440 overview...
  • Page 14 Figure 6. Memory information PowerEdge XE7440 overview...
  • Page 15 Figure 7. System tasks PowerEdge XE7440 overview...

  • Page 16: Rail Sizing And Rack Compatibility Matrix

    Figure 8. System tasks FH sled Figure 9. Jumper settings Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf.

  • Page 17: Chapter 3: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps that you must complete to set up the system and the reference guides for detailed information.

  • Page 18: Options To Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.

  • Page 19: Resources To Install Operating System

    Supported Operating Systems for Dell EMC PowerEdge systems. Options to download firmware You can download firmware from Dell support site. For information, see the Downloading drivers and firmware section. You can also choose any one of the following options to download the firmware. For information about how to download the firmware, see the documentation links provided in the table.

  • Page 20: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse all products, and navigate to your product.
  • Page 21 NVMe, Micron 7300PRO (960G/ M.2 NVMe, Micron (960G/ 1.92 TB), PCIE 1920G) with 2.5" 7 MM carrier Storage Option, with 12, 16, or, 20 slots per card Dell System Update (DSU) Not supported Not supported Dell Repository Manager (DRM) Not supported...
  • Page 22 Figure 10. NVMe Micron 7300PRO in iDRAC inventory M.2 NVMe, Micron (960 G/ 1.92 TB), PCIE Storage Option, with 12, 16, or, 20 slots per card ● See the screenshot below as to how this drive is reported in iDRAC Inventory. Initial system setup and configuration...
  • Page 23 Figure 11. M.2 NVMe Micron PCIe storage in iDRAC inventory Adapter for NVMe M.2, PCIe storage option (Single and Dual) in iDRAC Inventory Figure 12. Adapter for NVMe M.2, PCIe storage options in iDRAC inventory Initial system setup and configuration...

  • Page 24: Chapter 4: Pre-Operating System Management Applications

    Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: ● System Setup ● Dell Lifecycle Controller ● Boot Manager ● Preboot Execution Environment (PXE) System Setup By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system.

  • Page 25: System Setup Details

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/poweredgemanuals.
  • Page 26 Option Description Network Settings Provides options to manage the UEFI network settings and boot protocols. Legacy network settings are managed from the Device Settings menu. Integrated Provides options to manage integrated device controllers and ports, specifies related features and Devices options.
  • Page 27 Option Description System Service Specifies the system Service Tag. System Specifies the name of the system manufacturer. Manufacturer System Specifies the contact information of the system manufacturer. Manufacturer Contact Information System CPLD Specifies the current version of the system complex programmable logic device (CPLD) firmware. Version UEFI Compliance Specifies the UEFI compliance level of the system firmware.
  • Page 28 Option Description System Memory Specifies whether the system memory tests are run during system boot. Options are Enabled and Testing Disabled. This option is set to Disabled by default. Current State of Specifies the current state of the memory operating mode. Memory Operating Mode Node Interleaving Specifies if Non-Uniform Memory Architecture (NUMA) is supported.
  • Page 29 Option Description Adjacent Cache Optimizes the system for applications that need high utilization of sequential memory access. This option Line Prefetch is set to Enabled by default. You can disable this option for applications that need high utilization of random memory access. Hardware Enables or disables the hardware prefetcher.
  • Page 30 Option Description Option Description Microcode Specifies the microcode. SATA Settings You can use the SATA Settings screen to view the settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your system. Viewing SATA Settings To view the SATA Settings screen, perform the following steps: Steps 1.
  • Page 31 NVMe Settings The NVMe settings enable you to set the NVMe drives to either RAID mode or Non-RAID mode. NOTE: To configure these drives as RAID drives, you must set the NVMe drives and the Embedded SATA option in the SATA Settings menu to RAID mode.
  • Page 32 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
  • Page 33 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key.
  • Page 34 Network Settings screen details The Network Settings screen details are explained as follows: About this task Option Description UEFI PXE Options Description Settings PXE Device n (n Enables or disables the device. When enabled, a UEFI PXE boot option is created = 1 to 4) for the device.
  • Page 35 Option Description iDRAC Direct The iDRAC Direct USB port is managed by iDRAC exclusively with no host visibility. This option is set to USB Port ON or OFF. When set to OFF, iDRAC does not detect any USB devices installed in this managed port. This option is set to On by default.
  • Page 36 You can only change the rest of the options if the mode is set to Custom.This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
  • Page 37 Option Description NOTE: All the parameters on the system profile setting screen are available only when the System Profile option is set to Custom. CPU Power Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is Management Demand-Based Power Management.
  • Page 38 System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button. Viewing System Security To view the System Security screen, perform the following steps: Steps 1.
  • Page 39 Option Description Secure Boot When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer key and certificates Policy to authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user- defined key and certificates. Secure Boot policy is set to Standard by default. Secure Boot Enables you to configure how the BIOS uses the Secure Boot Policy Objects (PK, KEK, db, dbx).
  • Page 40 6. In the Setup Password field, type your setup password and press Enter or Tab. A message prompts you to reenter the setup password. 7. Reenter the setup password, and click OK. 8. Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes.
  • Page 41 If you do not type the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down. Password Invalid. Number of unsuccessful password attempts: <x> Maximum number of password attempts exceeded.System halted.
  • Page 42 Option Description Redundant OS NOTE: This option is disabled if Redundant OS Location is set to None. State When set to Visible, the backup disk is visible to the boot list and OS. When set to Hidden, the backup disk is disabled and is not visible to the boot list and OS. This option is set to Visible by default. NOTE: BIOS will disable the device in hardware, so it cannot be accessed by the OS.

  • Page 43: Idrac Settings Utility

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 44: Boot Manager Main Menu

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. One-shot UEFI boot menu One-shot UEFI boot menu enables you to select a boot device to boot from.

  • Page 45: Chapter 5: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 46: Before Working Inside Your System

    2. Disconnect the system from the electrical outlet, and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/xemanuals. After working inside your system...

  • Page 47: Sled

    Sled Removing the sled Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Loosen the captive screw. 2. Pull the sled lever from under the sled. 3.
  • Page 48 Figure 14. Installing the sled Next steps 1. Follow the procedure listed in After working inside the system. Installing and removing system components...

  • Page 49: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 50: Removing The Air Shroud (Fh Sled)

    Removing the air shroud (FH sled) Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 51: Installing The Air Shroud (Fh Sled)

    Figure 17. Installing the air shroud Next steps Install the sled. 2. Follow the procedure listed in After working inside your system. Installing the air shroud (FH sled) Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the slot on the air shroud with the standoff on the system. 2.

  • Page 52: Cooling Fan

    Figure 18. Installing the air shroud (FH sled) Next steps Install the sled. 2. Follow the procedure listed in After working inside your system. Cooling fan Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 53: Installing A Cooling Fan

    Figure 19. Removing a cooling fan Next steps Install a cooling fan. Installing a cooling fan Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Insert a cooling fan into the cooling fan cage assembly. 2. Connect the cooling fan cable to the motherboard bridge connector. Installing and removing system components...

  • Page 54: Pcie Dummy Bracket

    Figure 20. Installing a cooling fan Next steps 1. If required, Install the air shroud (FH sled). Install the air shroud. Install the sled. 4. Follow the procedure listed in After working inside your system. PCIe dummy bracket Removing the PCIe dummy bracket Prerequisites 1.

  • Page 55: Installing The Pcie Dummy Bracket

    Figure 21. Removing the PCIe dummy bracket Next steps Install the PCIe dummy bracket. Installing the PCIe dummy bracket Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Insert the PCIe dummy bracket into the sled. 2. Using the Phillips #1 screwdriver, secure the PCIe dummy bracket to the sled with three screws. Installing and removing system components...

  • Page 56: Expansion Cards

    Figure 22. Installing the PCIe dummy bracket Next steps Install the sled. 2. Follow the procedure listed in After working inside your system. Expansion cards NOTE: A missing or an unsupported expansion card riser logs a System Event Log (SEL) event. This does not prevent your system from powering on and no BIOS, POST messages, or F1 or F2 pause is displayed.

  • Page 57: Cable M.2 Riser Board

    Supported expansion card options Table 8. Supported expansion cards Card type Card Slot Maximum number of cards priority priorit Foxconn (miniPERC for boot) Broadcom (OCP NIC: dual port 25 GbE SFP28) Intel (OCP NIC: dual port 10 GbE Base T) Intel (NIC: dual port 25 GbE) Mellanox (NIC : dual port 25 GbE) Nvidia (GPU: 16 Gb)
  • Page 58 Figure 23. Removing the M.2 riser board 4. Remove the screw and separate the M.2 riser board from the bracket. Installing and removing system components...

  • Page 59: Installing The Cable M.2 Riser Board

    Figure 24. Removing the bracket Next steps Install the cable M.2 riser board. Installing the cable M.2 riser board Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Place the bracket on the cable M.2 riser board and secure it by tightening the screw. Installing and removing system components...
  • Page 60 Figure 25. Installing the bracket 2. Connect the slimSAS cables to the M.2 riser board slots. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 3. Insert and push the M.2 riser board into the system board. 4.

  • Page 61: Mini Perc Card

    Figure 26. Installing the M.2 riser board Next steps Install the air shroud. Install the sled. 3. Follow the procedure listed in After working inside your system. Mini PERC card Removing the mini PERC card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 62 NOTE: When mini PERC card module is released out, mini PERC riser may be attached to system board, if the mini PERC riser is attached to system board then remove it and attach to the mini PERC adapter board. Figure 27. Removing the mini PERC card module 3.

  • Page 63: Installing The Mini Perc Card

    Figure 28. Removing the mini PERC card Next steps Install the mini PERC card. Installing the mini PERC card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installing a new PERC card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card.
  • Page 64 Figure 29. Installing the mini PERC card 4. Align the mini PERC card module to the PCIe slot on the system board and press until the PERC riser clicks into place. 5. Secure the mini PERC card module by three screws and one captive screw. Installing and removing system components...

  • Page 65: Mini Perc Card Battery

    Figure 30. Installing the mini PERC card module Next steps Install the PCIe dummy bracket. Install the air shroud. Install the sled. 4. Follow the procedure listed in After working inside your system. Mini PERC card battery Removing the mini PERC card battery Prerequisites 1.

  • Page 66: Installing The Mini Perc Card Battery

    Figure 31. Disconnecting the mini PERC card battery Next steps Install the mini PERC card battery. Installing the mini PERC card battery Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Connect the mini PERC battery cable into mini PERC card. Installing and removing system components...

  • Page 67: Mini Perc Riser Board

    Figure 32. Connecting the mini PERC card battery Next steps Install the mini PERC card module. Install the PCIe dummy bracket. Install the air shroud. Install the sled. 5. Follow the procedure listed in After working inside the system. Mini PERC riser board Removing the mini PERC riser board Prerequisites 1.

  • Page 68: Installing The Mini Perc Riser Board

    Steps Pull the mini PERC riser board out of the system board slot. Figure 33. Removing the mini PERC riser board Next steps Install the mini PERC riser board. Installing the mini PERC riser board Prerequisites Follow the safety guidelines listed in the Safety instruction.

  • Page 69: Mini Perc Adaptor Board

    Figure 34. Installing the mini PERC riser board Next steps Install the mini PERC module. Install the PCIe dummy bracket. Install the air shroud. Install the sled. 5. Follow the procedure listed in After working inside the system. Mini PERC adaptor board Removing the mini PERC adaptor board Prerequisites 1.

  • Page 70: Installing The Mini Perc Adaptor Board

    Steps 1. Remove the three screws securing the mini PERC adapter board to mini PERC module. 2. Lift the mini PERC adaptor board from the mini PERC module. Figure 35. Removing the mini PERC adaptor board Next steps Install the mini PERC adaptor board.

  • Page 71: Network Daughter Card

    Figure 36. Installing the mini PERC adaptor board Next steps Install the mini PERC card. Install the PCIe dummy bracket. Install the air shroud. Install the sled. 5. Follow the procedure listed in After working inside the system. Network daughter card Removing the OCP card Prerequisites 1.

  • Page 72: Installing The Ocp Card

    Steps 1. Push the blue retention clips away on one side and release the OCP card. 2. Repeat the step 1 to release the card from the clips on the other side. 3. Slide the card toward the front of the sled to disengage the connectors from the sled and lift the card up. Figure 37.

  • Page 73: Motherboard Bridge Module

    Figure 38. Installing the OCP card Next steps Install the mini PERC module. Install the PCIe dummy bracket. Install the air shroud. Install the sled. 5. Follow the procedure listed in After working inside your system. Motherboard bridge module Removing the motherboard bridge module Prerequisites 1.

  • Page 74: Installing The Motherboard Bridge Module

    Steps 1. Using the Phillips #1 screwdriver, remove the two screws that secure the motherboard bridge module to the sled. 2. Disconnect the cable from the system board connector. NOTE: Observe the routing of the cable as you remove the motherboard bridge module from the sled. 3.

  • Page 75: Motherboard Interposer Board

    Figure 40. Installing the motherboard bridge module Next steps Install the cooling fans. Install the cable M.2 riser board. Install the mini PERC card module. Install the PCIe dummy bracket. Install the air shroud. Install the sled. 7. Follow the procedure listed in After working inside your system.
  • Page 76 Remove the cable M.2 riser board. Remove the cooling fans. Remove the motherboard bridge module. Steps 1. Using the Phillips #1 screwdriver, remove the screw that secures the motherboard interposer board to the motherboard bridge module. 2. Pull out the motherboard interposer board from the motherboard bridge board. Figure 41.

  • Page 77: Installing The Motherboard Interposer Board

    Figure 42. Removing the bracket Next steps Install the motherboard interposer board. Installing the motherboard interposer board Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Place the bracket on the motherboard interposer board and secure it by tightening the screw. Figure 43.

  • Page 78: Sled Cables Kit

    Figure 44. Installing the motherboard interposer board Next steps Install the motherboard bridge module. Install the cooling fans. Install the cable M.2 riser board. Install the mini PERC card module. Install the PCIe dummy bracket. Install the air shroud. Install the sled.
  • Page 79 Remove the mini PERC card module. 7. Disconnect the mini PERC cable from the mini PERC module. 8. Disconnect the cables from the cable M.2 riser board. 9. If required, remove the motherboard bridge module. 10. If required, remove the air shroud (FH sled).

  • Page 80: Installing The Sled Cables Kit

    Figure 46. Removing the sled cables kit (1) Next steps Install the sled cables kit. Installing the sled cables kit Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align and insert the sled cable kit (2) into the sled. 2.
  • Page 81 Figure 47. Installing the sled cable kit (2) 3. Align and insert the sled cable kit (1) into the motherboard bridge module. 4. Using the Phillips #2 screwdriver, secure the sled cable kit (1) on the motherboard bridge module with four screws. Installing and removing system components...

  • Page 82: Motherboard Bridge Board

    Figure 48. Installing the sled cable kit (1) Next steps 1. If required, Install the air shroud (FH sled). 2. Connect the mini PERC cable to the mini PERC module. 3. Connect the cables to the cable M.2 riser board. 4.

  • Page 83: Installing The Motherboard Bridge Board (1)

    Remove the PCIe dummy bracket. Remove the mini PERC card module. Remove the cooling fans. Remove the motherboard bridge module. Remove the the motherboard interposer board. Remove the sled cables kit. Steps 1. Using the Phillips #2 screwdriver, remove the three screws that secure the motherboard bridge board (1) to the motherboard bridge module.

  • Page 84: Motherboard Bridge Board (2)

    Figure 50. Installing the Motherboard bridge board (1) Next steps Install the sled cables kit. Install the motherboard interposer board. Install the motherboard bridge module. Install the cooling fans. Install the mini PERC card module. Install the PCIe dummy bracket. Install the air shroud.

  • Page 85: Installing The Motherboard Bridge Board (2)

    Figure 51. Removing the Motherboard bridge board (2) Next steps Install the motherboard bridge board (2). Installing the Motherboard bridge board (2) Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align and install the motherboard bridge board (2) into the motherboard bridge module bracket. 2.

  • Page 86: Fe1 Card

    Figure 52. Installing the Motherboard bridge board (2) Next steps Install the cooling fans. Install the air shroud (FH sled). Install the sled. 4. Follow the procedure listed in After working inside your system. FE1 card Removing the FE1 card Prerequisites 1.

  • Page 87: Installing The Fe1 Card

    4. Press latch and slide out the card holder. 5. Slide out and lift the FE1 card module from the FHFL interposer board. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 53.

  • Page 88: Air Duct

    Figure 54. Installing the FE1 card Next steps Install the air shroud (FH sled). Install the sled. 3. Follow the procedure listed in After working inside your system. Air duct Removing the FE1 air duct Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 89 Figure 55. Removing the FE1 air duct Next steps Install the FE1 air duct. Installing the FE1 air duct Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Align and insert the FE1 air duct into FE1 PCIe adapter card. Press until the FE1 air duct clicks into place. NOTE: Fool proof design of FE1 air duct prevents incorrect installation on adapter card.

  • Page 90: M.2 Riser Card

    Figure 56. Installing the FE1 air duct Next steps Install the FE1 card. Install the air shroud (FH sled). Install the sled. 4. Follow the procedure listed in After working inside your system. M.2 riser card Removing the M.2 riser card Prerequisites 1.
  • Page 91 Figure 57. Removing the M.2 riser card Next steps Install the M.2 riser card. Installing the M.2 riser card Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Align and insert the M.2 riser card into FE1 PCIe adapter card. Press until the M.2 riser card clicks into place. Installing and removing system components...

  • Page 92: M.2 Ssd

    Figure 58. Installing the M.2 riser card Next steps Install the FE1 air duct. Install the FE1 card. Install the air shroud (FH sled). Install the sled. 5. Follow the procedure listed in After working inside your system. M.2 SSD Removing the M.2 SSD Prerequisites 1.
  • Page 93 NOTE: Do not use different M.2 SSD form factors or with different capacities. For more information about M.2 SSD, contact technical support. Figure 59. Removing the M.2 SSD 2. If required, remove the M.2 clip hook from M.2 riser card. Next steps Install the M.2 SSD.
  • Page 94 Figure 60. Clip position on riser for 22 mm x 110 mm M.2 form factor Figure 61. Clip position on riser for 22 mm x 80 mm M.2 form factor 2. Align and insert the M.2 SSD on the M.2 riser slot. Press down the M.2 SSD to secure it with M.2 clip hook. NOTE: The numbers on the image do not depict the exact steps.

  • Page 95: Pcie Adapter Card

    Figure 62. Installing the M.2 SSD Next steps Install the M.2 riser card. Install the FE1 air duct. Install the FE1 card. Install the air shroud (FH sled). Install the sled. 6. Follow the procedure listed in After working inside your system.
  • Page 96 Steps 1. Remove the two screws securing the front fix bracket, then remove front fix bracket. 2. Remove the two screws securing the rear fix bracket, then remove rear fix bracket. Figure 63. Removing the PCIe adapter card Installing and removing system components...
  • Page 97 Figure 64. PCIe adapter card Next steps Install the PCIe adapter card. Installing the PCIe adapter card Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Install the front fix bracket to PCIe adapter card and secure it with the two screws. 2.

  • Page 98: Fhfl Interposer Board

    Figure 65. Installing the PCIe adapter card Next steps Install the M.2 riser card. Install the FE1 air duct. Install the FE1 card. Install the air shroud (FH sled). Install the sled. 6. Follow the procedure listed in After working inside your system.
  • Page 99 Steps 1. Using the Phillips #1 screwdriver, remove the three screws that secure the FH riser board to the sled. 2. Lift the FH riser module from the PCIe slot of system board. Figure 66. Removing the FH riser module 3.

  • Page 100: Installing The Fhfl Interposer Board

    Installing the FHFL interposer board Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align and insert the FHFL interposer board into FH riser board. Press until the FHFL interposer board clicks into place. 2. Using the Phillips #2 screwdriver, secure the FHFL interposer board to the FH riser module with two screws. Figure 68.

  • Page 101: Fh Riser Board

    Figure 69. Installing the FH riser module Next steps Install the FE1 card. Install the air shroud (FH sled). Install the sled. 4. Follow the procedure listed in After working inside your system. FH riser board Removing the FH riser board Prerequisites 1.

  • Page 102: Installing The Fh Riser Board

    Figure 70. Removing the FH riser board Next steps Install the FH riser board. Installing the FH riser board Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align and insert the FH riser board into FH riser module. 2.

  • Page 103: Processor And Heat Sink

    Next steps Install the FHFL interposer board. Install the FE1 card. Install the air shroud (FH sled). Install the sled. 5. Follow the procedure listed in After working inside your system. Processor and heat sink Removing a processor and heat sink module Prerequisites WARNING: The heat sink may be hot to touch for some time after the system is powered off.
  • Page 104 Figure 72. Removing the processor and heat sink module 4. Insert a CPU dust cover for protection. Installing and removing system components...

  • Page 105: Installing A Processor And Heat Sink Module

    Figure 73. Inserting CPU dust cover Next steps Install the processor and heat sink module. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions.
  • Page 106 Figure 74. Removing CPU dust cover Steps 1. Align the pin indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the processor socket. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.

  • Page 107: Removing The Fabric Processor From The Processor Heat Sink Module

    Figure 75. Installing a processor and heat sink module Next steps Install the air shroud. Install the sled. 3. Follow the procedure listed in After working inside the system. Removing the fabric processor from the processor heat sink module Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered off.
  • Page 108 Steps 1. Place the heat sink with the processor contact side facing up. 2. Insert the flat blade screwdriver into the release slot and twist (do not pry) the screwdriver to break the seal created by the thermal paste. 3. Push the retaining clips on the processor bracket to unlock the bracket from the heat sink. 4.

  • Page 109: Installing The Fabric Processor Into The Processor Heat Sink Module

    Installing the fabric processor into the processor heat sink module Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Ensure that the processor is in the CPU tray. NOTE: Ensure that pin 1 indicator on the CPU tray is aligned with the pin 1 indicator on the processor. 2.
  • Page 110 Figure 79. Applying thermal grease on top of the processor 6. Place the heat sink on the processor and push down until the bracket locks onto the heat sink. NOTE: ● Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. ●...

  • Page 111: System Memory

    Install the air shroud. Install the sled. 4. Follow the procedure listed in After working inside your system. System memory System memory guidelines The PowerEdge system supports DDR4 registered DIMMs (RDIMMs) and Load Reduced DIMMs (LRDIMMs). System memory holds the instructions that are executed by the processor. Your system contains 16 memory sockets that are split into two sets of 8 sockets, one set per processor.
  • Page 112 ● Up to two LRDIMMs can be populated per channel regardless of rank count. ● A maximum of two different ranked DIMMs can be populated in a channel regardless of rank count. ● If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s).
  • Page 113 Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is fault resilient. This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability.

  • Page 114: Removing A Memory Module

    Removing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the sled. Remove the air shroud. WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow the memory modules to cool before handling them.
  • Page 115 NOTE: Ensure that the socket ejector latches are fully open, before installing the memory module. 3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket. CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module;...

  • Page 116: System Battery

    System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.
  • Page 117 you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 118: Installing The System Board

    Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 119: Restoring Service Tag Using Easy Restore

    Platform Module section. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the iDRAC user's guide available at https://www.dell.com/idracmanuals. 5. Follow the procedure listed in After working inside your system.

  • Page 120: Trusted Platform Module

    3. Click Service Tag Settings. 4. Enter the Service Tag. NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed. 5.

  • Page 121: Initializing Tpm For Users

    Figure 87. Installing the TPM Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for users Steps 1. While booting your system, press F2 to enter System Setup. 2.

  • Page 122: Chapter 6: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 123: System Board Jumper Settings

    Table 12. System Board Connectors and Description (continued) Item Connector Description PWDCLR Password clear jumper NVRAMCLR NVRAM clear jumper TPM connector PCIe Slot 1 Slot 1: x8 PCIe Gen3 from CPU 1 PCIe Slot 3 Slot 3: x8 PCIe Gen3 from CPU 1 PCIe Slot 2 Slot 2: x8 PCIe Gen3 from CPU 1 SATA_A...
  • Page 124 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. Steps 1. Power off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  • Page 125: Chapter 7: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Dimensions of the PowerEdge XE7440 sled • Chassis weight • Processor specifications • Cooling specifications • Supported operating systems • System battery • Expansion bus specifications •...

  • Page 126: Chassis Weight

    Chassis weight Table 15. Chassis weight of the PowerEdge XE7100 enclosure with PowerEdge XE7440 and XE7420 sleds System Maximum weight (with all sleds and drives) Chassis weight without sled 132.26 Kg (291.58 lb) Chassis weight with half-width sled 137.12 Kg (302.29 lb) (XE7420) Chassis weight with full- width full- 140.93 Kg (310.69 lb)

  • Page 127: Supported Operating Systems

    ● Canonical Ubuntu 18.04.03 ● VMware ESXi 6.7 U3 ● CentOS 7.6 NOTE: For more information about the specific versions and additions, see https://www.dell.com/ossupport. System battery The PowerEdge XE7440 sled uses a CR 2032 3V replaceable lithium coin cell battery. NOTE: There is a system battery in each of the sleds.

  • Page 128: Memory Specifications

    Table 18. Expansion bus specifications (continued) PCIe Slots Description Form factor x16 M.2 riser Slot 5 and 6: x16 PCIe Gen3 from Custom form factor (PERC card) processor 2 Memory specifications Table 19. Memory specifications Single processor Dual processors Memory DIMM DIMM module...

  • Page 129: Environmental Specifications

    NOTE: For additional information about environmental certifications, please refer to the Product Environmental Datasheet located with the Manuals & Documents on www.dell.com/poweredgemanuals Standard operating temperature specifications NOTE: All components including the DIMMs, communication cards, M.2 SATA, and PERC cards can be supported with sufficient thermal margin if the ambient temperature is equal to or below to the maximum continuous operating temperature listed in these tables except for the Mellanox DP LP card and Intel Rush Creek card.

  • Page 130: Particulate And Gaseous Contamination Specifications

    Temperature specifications Table 25. Temperature specifications Temperature Specifications Storage –40°C–65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 3117 ft) 10°C–35°C (50°F to 95°F) with no direct sunlight on the equipment. Expanded operating temperature For information about expanded operating temperature, see Expanded Operating Temperature section.

  • Page 131: Maximum Shock Specifications

    Table 28. Maximum vibration specifications (continued) Maximum vibration Specifications Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested). Maximum shock specifications Table 29. Maximum shock specifications Maximum shock Specifications Operating 24 executed shock pulses 6 G in the positive and negative x, y, z axis for up to 11 ms (four pulses on each side of the system).

  • Page 132: Chapter 8: System Diagnostics And Indicator Codes

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss. If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the issue.

  • Page 133: Dell Embedded System Diagnostics

    Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to: ● Run tests automatically or in an interactive mode ●...

  • Page 134: Chapter 9: Getting Help

    Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,...

  • Page 135: Quick Resource Locator For Xe7100, Xe7420 And Xe7440 Systems

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 136: Chapter 10: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 137 Dell OpenManage openmanagemanuals Enterprise, see the Dell OpenManage Enterprise User’s Guide. For information about installing and using https://www.dell.com/ Dell SupportAssist, see the Dell EMC serviceabilitytools SupportAssist Enterprise User’s Guide. For information about partner programs www.dell.com/openmanagemanuals enterprise systems management, see the OpenManage Connections Enterprise Systems Management documents.

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