Troubleshooting - NEC Express5800 SIGMABLABE User Manual

10gb intelligent l3 switch
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Troubleshooting

This section describes the action to be taken at an occurrence of trouble. If the Switch Module still fails to operate,
contact your service representative.
Fails to insert or remove the Switch Module.
1.
Make sure that there is no foreign object inside the Switch Module slot.
2.
Make sure that you have installed the Switch Module in the right direction.
A switch module does not work.
1.
Make sure that the Switch Module, slot for onboard LAN or mezzanine card, and cable connections
are correctly installed in the Blade Enclosure.
2.
Make sure that you have properly installed the Switch Module in the Blade Enclosure.
3.
Make sure that power is supplied throughout the system, including the Switch Module.
The STATUS LED goes on amber, not green.
1.
Make sure that the Switch Module has been installed properly.
2.
If the STATUS lamp does not go on when installing the Switch Module, remove the Switch Module
from the Blade Enclosure, and then install it again.
3.
When installed in the Blade Enclosure (6U), an error message is displayed on the SIGMABLADE
monitor. Refer to the User's Guide of the EM Card. Or, contact your service representative according
to the error type indicated.
The local console is disabled.
1.
Make sure that power is supplied throughout the system, including the Switch Module.
The remote console is disabled.
1.
Make sure that the connection between the Switch Module and the remote console is correct.
2.
Make sure that the remote console is properly configured including an IP address.
3.
Make sure that power is supplied throughout the system, including the Switch Module.
The http button on EM card is disappeared.
1.
Enter IP address directly on web browser.
Fails to establish a link. (The LINK/ACT LED indicator does not turn on.)
1.
Make sure that the cable has been connected properly.
See "Network Cables" (page 52) to make sure that your cable meets the specification required.
2.
3.
Make sure that the communication mode of link partners (e.g. switch) is set for Auto Negotiation or
1000Mbps/Full Duplex.
4.
Make sure that you are using a correct driver in the CPU Blade.
5.
Confirm the error logs on the link partner side.
66

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