Dell Dimension 4200 Manual
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Dell Dimension 4200 Manual

Dell Dimension 4200 Manual

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Dell™ Dimension™ 4200 
Technical Overview
Controls and Lights
Solving Problems
System Codes and Messages
Technical Specifications
System Setup Program
Adding Parts
Documentation
Hints, Notices, and Cautions
HINT:
A HINT indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Tell Me How help file (click the Start button on the Microsoft® Windows® desktop, point to
Programs—> User's Guides, and click Tell Me How).
Information in this document is subject to change without notice.
© 2001 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Computer Corporation; Intel and Pentium are registered trademarks and Celeron is a
trademark of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision
Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited
viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
September 2001 Rev. A01

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  • Page 1 Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Diagnostic Codes

    If the problem persists, see "Contacting Dell" in the Solutions Guide for instructions on obtaining technical assistance.   Microprocessor has failed a If the problem persists, see "Contacting Dell" in the Solutions Guide for instructions on obtaining BIOS test. technical assistance.  ...

  • Page 3: Post Beep Codes

    Reseat the memory modules. The system timer is not operational. See "Contacting Dell" in the Solutions Guide for instructions on obtaining technical assistance. 8042 Gate A20 cannot be toggled. See "Contacting Dell" in the Solutions Guide for instructions on obtaining technical assistance.
  • Page 4 Mismatch CMOS Time and Date Not Set Drive A or B is present but has failed the BIOS POST. Ensure that the drive is installed correctly in the computer and defined Diskette Boot Failure correctly in the system setup program. Check the interface cable at both ends.

  • Page 5: Printed Documentation

    5.  Click OK when the installation is complete. 6.  Right-click the following link to the file: Dell Dimension 4200 System Tell Me How (.chm) (2362 KB). 7.  Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator, and specify a location on your hard drive.

  • Page 6: Reinstalling Drivers And Utilities

    3.  Select the type of device in the Device Type list. NOTICE: The Dell Dimension ResourceCD contains drivers for devices that are not part of your computer. Only reinstall the specific drivers for hardware included in your computer. Otherwise your computer might not work correctly.

  • Page 7: Adding Parts

    Before you remove the computer cover, perform the following steps in the sequence indicated. NOTICE: Do not attempt to service the computer yourself, except as explained in this guide and elsewhere in Dell documentation. Always follow installation and service instructions closely.

  • Page 8: Protecting Against Electrostatic Discharge

    While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components. 3.  Disconnect any devices connected to the computer, including the monitor, from their electrical outlets to reduce the potential for personal injury or shock.

  • Page 9: Reattaching The Hinge Arms

    Reattaching the Hinge Arms  Shut down the computer. 2.  Remove the front door, if attached. The front door snaps off of the two hinge arms. 3.  Lift both hinge arms to the horizontal position. Then pull the arms toward you until they snap into place. NOTICE: Using excessive force to pull the hinge arms into place may damage the arms or the front panel.

  • Page 10: Adding Cards

    NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3.  Disconnect the power cable from your computer, and then press the power button to ground the system board. 4.

  • Page 11: Removing Cards

    7.  Ensure that the card is fully seated in the connector.   8.  Lower the plastic securing lever. 9.  Connect any cables that should be attached to the card. See the card documentation for information about the card cable connections.  Close the computer cover.

  • Page 12: Adding Memory

    You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, see "Memory" in "Technical Specifications." HINT: Memory purchased from Dell is covered under your computer warranty.  Shut down the computer.
  • Page 13  Open the computer cover. 5.  If necessary, remove a memory module: a.  Press out the securing clip at each end of the memory module connector. b.  Grasp the module and pull up. If the module is difficult to remove, gently ease the module back and forth to remove it from the connector. 6.

  • Page 14: Adding A Second Hard Drive

    6.  To replace the AGP card, gently press it down into the slot connector until it clicks into place. Press the card clip lever while inserting the card into the slot connector.   Adding a Second Hard Drive CAUTION: Before you begin any of the procedures in this section, see "Safety Instructions."...

  • Page 15: Adding Other Drives

    "Safety Instructions." HINT: Drives sold by Dell come with their own operating software and documentation. After you install a drive, refer to the documentation that came with the drive for instructions on installing and using the drive software. NOTICE: To avoid possibly damaging the drive by electrostatic discharge (ESD), ground yourself by periodically touching an unpainted metal surface on the back of the computer.
  • Page 16 3.  Disconnect the power cable from your computer, and then press the power button to ground the system board. 4.  Unpack the drive and prepare it for installation. See the drive documentation to ensure that the drive is set up for your computer. HINT: Two sets of rails are attached to the inside of the computer cover.
  • Page 17 12.  Connect your computer and devices to their electrical outlets, and turn them on. NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 13.  See the drive documentation for instructions on installing any software required for drive operation. 3.5-Inch Devices CAUTION: Before you begin any of the procedures in this section, see...

  • Page 18: Replacing The Microprocessor

      11.  Carefully replace the drive bay cover. You do not need to replace the cover insert. 12.  Connect a power cable to the drive. 13.  See the drive documentation for instructions on connecting a drive cable to the drive. HINT: Your computer uses cable-select drive cables.
  • Page 19 c.  Lift the heat sink away from the microprocessor.   8.  Remove the microprocessor package from the socket. NOTICE: Be careful not to bend any of the pins when you remove the microprocessor package from the ZIF socket. Bending the package pins can permanently damage the microprocessor.

  • Page 20: Replacing The Fan

    12.  Replace the fan shroud assembly over the microprocessor and heat sink assembly. If you are installing a microprocessor replacement kit from Dell, return the original heat sink assembly and microprocessor package to Dell in the same package in which your replacement kit was sent. Your microprocessor replacement kit should include a replacement microprocessor heat sink and one replacement securing clip.

  • Page 21: Removing The Front I/O Panel

    8.  Orient the new fan so that its power cable is at the bottom. 9.  Insert the top of the fan into the upper rim of the shroud, and then press the bottom of the fan into the lower rim of the shroud until it snaps into place. 10.

  • Page 22: Replacing The Power Supply

    NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3.  Disconnect the power cable from your computer, and then press the power button to ground the system board.  Open the computer cover.

  • Page 23: Replacing The System Board

    NOTICE: The system board and the metal tray are attached and are removed as one piece. 5.  Remove or move any components that restrict access to the system board. 6.  Disconnect all cables from the system board. Before you remove the existing system board, visually compare the replacement system board to the existing system board to make sure that you have the correct part.

  • Page 24: Solving Problems

      Operating system not found— Contact Dell for technical assistance. See "Contacting Dell" in the Dell Solutions Guide for contact information. Insert bootable media— The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.

  • Page 25: Video And Monitor Problems

    If another monitor is available, connect it to the computer. Check the back panel lights— If all four lights below the serial connector are not green, contact Dell for technical assistance. See "Contacting Dell" in the Dell Solutions Guide for contact information.

  • Page 26: Printer Problems

    If you cannot print to a parallel port printer   Verify the printer cable connections— Ensure that the printer cable is connected as described in "Connecting a Printer" in the Dell Solutions Guide. Ensure that the printer is turned on—...

  • Page 27: Mouse Problems

    Reconnect the keyboard cable— Shut down the computer (see "Turning Off the Computer" in the Dell Solutions Guide), reconnect the keyboard cable as shown on the Start Here sheet for your computer, and then restart the computer.

  • Page 28: Network Problems

    If you cannot play a music CD or install a program from a CD HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD.   Ensure that Windows recognizes the drive— Double-click the My Computer icon.

  • Page 29: Microsoft® Windows® Error Messages

    Check the network cable connector— Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack as shown on the Start Here sheet for your computer. Check the network lights on the back of the computer— A green light indicates a 10 Mbps network connection, and an orange light indicates a 100 Mbps network connection.

  • Page 30: E-Mail Problems

    HINT: The ResourceCD displays drivers only for hardware that Dell installed at the time of purchase. If you installed any additional hardware, those drivers may not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program and refer to the documentation and drivers that came with that product.

  • Page 31: Resolving Software And Hardware Incompatibilities

    system window. 6.  Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system. To view other contents on the ResourceCD: 1.

  • Page 32: Creating A Restore Point

    4.  Click File System. 5.  Click the Troubleshooting tab, and make sure Disable System Restore is not checked. Before proceeding with any System Restore function, Dell recommends that you thoroughly read Microsoft's information about using System Restore. To access this information: 1.

  • Page 33: Undoing The Last System Restore

    To prevent conflicts with Windows Me, you must disable any virus protection software installed on your computer before you reinstall Windows 1.  Turn on the computer and enter the system setup program as directed by a Dell technical support representative. See "Contacting Dell" in the Dell Solutions Guide for the correct number to call.

  • Page 34: Reinstalling Windows 2000

    24.  Remove the operating system CD from the CD or DVD drive. 25.  Enter the system setup program as directed by a Dell technical support representative. 26.  In the system setup program Boot menu, change the boot sequence back to the original boot sequence. Then, exit the system setup program.

  • Page 35: Technical Specifications

    Back to Contents Page Technical Specifications Dell™ Dimension™ 4200    Microprocessor   Video*   System Information   Controls and Lights   Expansion Bus   Power   Memory   Physical   Drives   Environmental   Ports and Connectors   Microprocessor  Microprocessor type Intel® Pentium® III processor that runs at 866 or 933 MHz or 1.0 GHz internally and 133 MHz externally, or Celeron™ processor that runs at 800 ...
  • Page 36 Power control push button Power lights green light on power button blinking green in sleep state solid green in power-on state Dell™ Solution Center control push button with green light Hard-drive access light green light Optical-drive access light green light Diagnostic code lights four yellow and/or green lights located on back panel  ...
  • Page 37 *At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft). Back to Contents Page      ...

  • Page 38: Entering The System Setup Program

    To change the system configuration information after you add, change, or remove any hardware in your computer To set or change user-selectable options—for example, the user password Dell recommends that you write down the system setup program screen information for future reference. The system setup screens are organized as follows: At the top is a menu bar for accessing the main program screens.

  • Page 39: Advanced Screen

      Option Function BIOS Version Displays the version of the BIOS being used. Processor Type Displays the type of microprocessor installed. Processor Speed Displays the internal speed of the microprocessor. System Bus Displays the external speed of the microprocessor. Frequency Cache RAM Displays the cache random access memory.

  • Page 40: Boot Configuration Submenu

    Play OS from the system BIOS. Leave this option set to Yes so the operating system handles all Plug and Play operation. Be sure that this option is set to No before running Dell Diagnostics. Otherwise, some diagnostics may incorrectly fail.

  • Page 41: Peripheral Configuration Submenu

    The system setup program automatically checks the configuration of a Simple Boot Flag-compatible operating system at POST. Depending on its configuration, the system setup program may automatically set this option to No or Yes.    Reset Permits resetting Plug and Play configuration data to default values. Yes resets the data; No (default) retains Config Data the current Plug and Play settings.

  • Page 42: Primary Ide Master Submenu

        Option Function Configures the integrated primary and secondary IDE controllers and detects the types of drives attached to Controller them. If set to Primary, Secondary, or Both (default), the designated controller(s) are enabled, and the types of drives attached are displayed. If set to either Primary or Secondary, the other controller is not enabled and the IRQ it normally uses becomes available.

  • Page 43: Diskette Configuration Submenu

      Option Function Drive Installed Displays the primary IDE device type. Type Specifies the type of hard drive. Settings for this option are User, Auto, CD-ROM, ATAPI Removable, Other ATAPI, IDE Removable, and None. Maximum Displays the maximum capacity of the primary IDE device. Capacity LBA Mode Control Displays whether LBA mode control is enabled or not on the primary IDE device.

  • Page 44: Video Configuration Submenu

      Option Function Event Log Displays the space available for the event log. Event Log Validity Displays the validity of the event log. View Event Log Press <Enter> to view the event log. Clear All Event Clears all event logs when the computer restarts if set to Yes. Retains the event log information if set Logs to No (default).

  • Page 45: Security Screen

    Security Screen     Option Function Supervisor Indicates whether a supervisor password has been assigned. Password Is User Password Is Indicates whether a user password has been assigned. Set Supervisor  Sets and confirms a supervisor password. If a supervisor password is set, a User Access Level option Password appears that enables you to set the user access level as Full (default), Limited, No Access, or View Only.

  • Page 46: Boot Screen

      Option Function Quiet Enabled (default) displays the Dell logo during POST. Disabled displays the normal POST messages. Boot Quick When set to Enabled, this option shortens POST by eliminating some tests. If set to Disabled (default), all POST Boot tests occur.

  • Page 47: Clearing Nvram

    The Intel® Pentium® microprocessor includes a processor serial number feature designed to provide additional user security and manageability benefits. By default, this feature is disabled on Dell computers to protect your privacy. However, it can be enabled through the Processor Serial Number option in the system setup program.
  • Page 48 To disable the processor serial number feature, repeat steps 1 through 5, selecting Disabled in step 3. Back to Contents Page      ...

  • Page 49: Technical Overview

      Internal View   System Board Connectors and Sockets   System Board Configuration Jumper   Socketed Microprocessor   Power Supply   DC Power Connectors   IDE Interface Cable Connections for Dell-Installed Drives Internal View CAUTION: Before you begin any of the procedures in this section, see "Safety Instructions."...
  • Page 50 Entering Maintenance mode returns all settings in the system setup settings to their defaults. Dell strongly recommends that you record or print all current settings before entering this mode so that you can correct them when the computer is reset to Normal mode.

  • Page 51: Power Supply Dc Connector Pin Assignments

    The socketed microprocessor, shown above with the heat sink attached, contains a 370-pin microprocessor chip. The microprocessor includes the following features: An Intel® microprocessor: Intel Pentium® III microprocessor with integrated 32-KB primary (L1) cache with secondary (L2) cache of 256-KB Advanced Transfer Cache that ¡...

  • Page 52: Dc Power Connector P1

    DC Power Connector P1     Pin Number Signal name 10-AWG Wire +3.3 VDC Orange +3.3 VDC Orange Black +5 VDC Black +5 VDC Black Gray +5 VFP Purple +12 VDC Yellow Orange +3.3 VDC –12 VDC Blue Black PS ON Green Black Black...

  • Page 53: Dc Power Connector P7

    DC Power Connector P2 (Not Used on Dimension 4200)     Pin Number Signal Name 10-AWG Wire Black Black +12 VDC Yellow +12 VDC Yellow DC Power Connectors P3, P5, P6, P8, and P9     Pin Number Signal Name 10-AWG Wire...
  • Page 54  ...

  • Page 55: Controls And Lights

    To launch the Dell Solution Center, the computer must be turned on and functioning properly. Dell Solution Center Button Press this button to launch the Dell Solution Center, where you can find support and educational tools that Dell has installed on your computer. Floppy Drive Light The floppy drive light is on when the computer reads data from or writes data to the floppy drive.

  • Page 56: Back View

    Express Service may not be available in some countries. This label lists your computer's service tag and your Express Service Code (if applicable). If you call Dell technical support, use your Express Service Code to route the call directly to the correct support personnel. The Dell technical support staff will ask for your service tag.
  • Page 57 Check the documentation that came with the device or contact the USB device manufacturer for more information. For quick connections, Dell recommends using the front USB connectors for USB devices such as digital cameras, gaming controllers, and scanners. Use the back-panel USB connectors for USB mouse and keyboard connections.

  • Page 58: Abbreviations And Acronyms

    Back to Contents Page Dell™ Dimension™ 4200    Hints, Notices, and Cautions   Abbreviations and Acronyms Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

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