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· If you will not use the water dispenser for a long period of time, please unplug the power
cord and drain the water dispenser. Drain the water from all faucets, then remove the drain
cap on back and allow it to drain. Make certain the drain cap is fastened tightly when nished.
7 Trouble shooting
Trouble
1.Appliance is not connected to the
Lights do
electrical system
not lit
2.The switch is not on
1.The water tank is broken
Leaking
2.The water pipe is broken
3.The faucet is damaged
1.Heating switch is damaged or
makes not contact
Not heating
2.The heating tank is broken
3.The electrical connection is loose
1.Cooling switch is damaged or
Not cooling
makes no contact
2.The electrical connection is loose
8 Guarantee and Service
This product includes a two-year warranty for the dispenser and three-year warranty for
compressor from the date of purchase. For more details about warranty conditions, please
refer to the warranty information in the box. If you need more information, please
visit: www.Philips.com.
Within the warranty period, you will receive free warranty service for any damage caused
by the manufacturing process or components under normal operation con rmed by our
maintenance service.
The warranty service does not include frequent replaced consumable components (water
puri er lter, pitcher lter, granular activated carbon, ion exchange resin, hollow ber
membrane, etc.)， auxiliary devices, transportation fee and door-to-door service.
Please show the proof of purchase to the service personnel during maintenance.
Possible causes
Solutions
1.Make sure that the switch is ON
and the plug is connected
2.Turn the switch into on
Contact aftersales personnel for
support
Contact aftersales personnel for
support
Contact aftersales personnel for
support
6
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