Dell S2721HGF User Manual

Dell S2721HGF User Manual

27 curved gaming monitor
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Dell 27 Curved Gaming Monitor
-S2721HGF
User's Guide
Model: S2721HGF
Regulatory model: S2721HGFt

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Table of Contents
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Summary of Contents for Dell S2721HGF

  • Page 1 Dell 27 Curved Gaming Monitor -S2721HGF User’s Guide Model: S2721HGF Regulatory model: S2721HGFt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Safety instructions......5 About your monitor ......6 Package contents .
  • Page 4 FCC notices (U.S. only) and other regulatory information . . . 55 Contacting Dell ......55 Outline Dimension .
  • Page 5: Safety Instructions

    Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.
  • Page 6: About Your Monitor

    About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor.
  • Page 7: Product Features

    • Safety, Environmental, and Regulatory Information Product features The Dell S2721HGF monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 68.47 cm (27 in.) viewable area (Measured diagonally) 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.
  • Page 8: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Power On/Off button (with LED To turn the monitor on or off. indicator) About your monitor...
  • Page 9: Back View

    Barcode, serial number, and Service Refer to this label if you need to contact Tag label Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
  • Page 10: Bottom View

    Bottom view Label Description Power connector Connect the power cable (shipped with your monitor). Security lock slot Secures monitor with security cable lock (sold separately). Stand lock Lock the stand to the monitor using a M3 x 6 mm screw (screw not included).
  • Page 11: Monitor Specifications

    Monitor specifications Screen type Active matrix - TFT LCD Panel Type Aspect ratio 16:9 Viewable image dimensions Diagonal 684.7 mm (27 in.) Active Area Horizontal 596.74 mm (23.49 in.) Vertical 335.66 mm (13.21 in.) Area 200301.7 mm (310.30 in. Pixel pitch 0.3108 mm x 0.3108 mm Pixel per inch (PPI) 81.59...
  • Page 12: Resolution Specifications

    Adjustability Height adjustable stand 100 mm Tilt -5° to 21° Cable management Dell Display Manager (DDM) Easy Arrange Compatibility and other key features Security Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.
  • Page 13: Preset Display Modes

    Preset display modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) VGA 720 x 400 31.47 70.08 28.322 VGA 640 x 480 31.47 59.94 25.175 VESA 640 x 480 37.5 31.5 VESA 800 x 600 37.88 60.317 VESA 800 x 600...
  • Page 14: Electrical Specifications

    Electrical specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DisplayPort /HDMI signal input support Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.5 A (maximum) Inrush current 120 V: 30 A (Max.)
  • Page 15: Environmental Characteristics

    Environmental characteristics Compliant Standards • RoHS Compliant • BFR/PVC Free monitor (excluding external cables) • Arsenic-Free glass and Mercury-Free for the panel only Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating –20°C to 60°C (–4°F to 140°F) Humidity Operating 10% to 80% (non-condensing) Non-operating 5% to 90% (non-condensing)
  • Page 16: Power Management Modes

    The OSD operates only in the normal operation mode. If you press any button in the active-off mode, the following message is displayed: Dell 27 Gaming Monitor No DP signal from your device. Press any key on the keyboard or move the mouse or wake it up.
  • Page 17: Pin Assignments

    Pin assignments DisplayPort 20-pin side of the connected 20-pin side of the connected number signal cable number signal cable ML3(n) ML0(p) ML3(p) CONFIG1 ML2(n) CONFIG2 AUX CH (p) ML2(p) ML1(n) AUX CH (n) Hot Plug Detect ML1(p) Return ML0(n) DP_PWR About your monitor...
  • Page 18 HDMI port Pin number 19-pin side of 19-pin side of the connected signal number the connected signal cable cable TMDS DATA 2+ TMDS CLOCK SHIELD TMDS DATA 2 SHIELD TMDS CLOCK- TMDS DATA 2- TMDS DATA 1+ Reserved (N.C. on device) TMDS DATA 1 SHIELD DDC CLOCK (SCL) TMDS DATA 1- DDC DATA (SDA)
  • Page 19: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: www.dell.com/pixelguidelines. About your monitor...
  • Page 20: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: •...
  • Page 21 • Keep the area under your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard. monitor screen at or below eye level monitor and keyboard positioned directly in front of the user wrists relaxed and at...
  • Page 22: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...
  • Page 23: Maintenance Guidelines

    • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
  • Page 24: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 25 4. Open the protective cover on the monitor to access the VESA slot on the monitor. 5. Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place. Setting up the monitor...
  • Page 26 6. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 7. Lift the protective cover from the monitor. Setting up the monitor...
  • Page 27: Using The Tilt And Vertical Extension

    Using the tilt and vertical extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 28: Connecting Your Monitor

    Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow Safety instructions. To connect your monitor to the computer: 1. Turn off your computer. 2. Connect the DisplayPort/HDMI cable from your monitor to the computer. 3.
  • Page 29: Organizing Your Cables

    Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connecting your monitor for cable attachment) organize all cables as shown above. Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the...
  • Page 30: Removing The Monitor Stand

    Removing the monitor stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 31: Wall Mounting (Optional)

    Wall mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall- mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable, flat table. 2.
  • Page 32: Operating The Monitor

    Operating the monitor Turning on the monitor Press the button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2.
  • Page 33: Using The Rear-Panel Controls

    • For 2-way (right and left) directional navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • Increases (right) or decreases (left) the parameters of selected menu item. • For 2-way (up and down) directional navigation. •...
  • Page 34 Shortcut key: Brightness/Contrast When you press any of these buttons, the OSD Status Bar appears to let you know the current settings of some OSD functions. Dell 27 Gaming Monitor Preset Modes AMD FreeSync Response Time Dark Stabilizer...
  • Page 35: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) menu Accessing the menu system Icon Menu and Description Submenus Game Use this menu to personalize your visual gameplay experience. Dell 27 Gaming Monitor Game Preset Modes Standard Brightness/Contrast Game Enhance Mode Input Source AMD FreeSync Premium...
  • Page 36 Icon Menu and Description Submenus • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes.
  • Page 37 Icon Menu and Description Submenus Dark Stabilizer The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in dark area of the display image. This feature can shift the color of the video image to green or purple.
  • Page 38 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Dell 27 Gaming Monitor Game Brightness/Contrast Input Source Display Audio Menu Personalize Others 75 % 75 % S2721HGF Brightness Brightness adjusts the luminance of the backlight (minimum 0;...
  • Page 39 Reset Input Resets your monitor’s Input Source settings to the Source factory defaults. Display Use the Display menu to adjust image. Dell 27 Gaming Monitor Game Aspect Ratio Wide 16:9 Brightness/Contrast Input Color Format Input Source...
  • Page 40 • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DisplayPort or HDMI cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Dell 27 Gaming Monitor Game Aspect Ratio Brightness/Contrast Input Color Format...
  • Page 41 Submenus Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 27 Gaming Monitor Game Language English Brightness/Contrast Transparency...
  • Page 42 Icon Menu and Description Submenus Personalize Dell 27 Gaming Monitor Game Shortcut Key 1 Preset Modes Brightness/Contrast Shortcut Key 2 Dark Stabilizer Input Source Shortcut Key 3 Brightness/Contrast Display Power Button LED On in On Mode Audio Reset Personalization Menu...
  • Page 43 Icon Menu and Description Submenus Others Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. Dell 27 Gaming Monitor Game Display Info Brightness/Contrast DDC/CI Input Source LCD Conditioning Display Firmware M2T101 Audio Service Tag...
  • Page 44 Displays the firmware version of your monitor. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.
  • Page 45: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: Dell 27 Gaming Monitor The current input timing is not supported by the monitor display. Please change your input timing to...
  • Page 46 If you press any button other than the power button, the following messages will appear depending on the selected input: Dell 27 Gaming Monitor No DP signal from your device. Press any key on the keyboard or move the mouse or wake it up.
  • Page 47: Locking The Rear-Panel Control Buttons

    When you select OSD items of Factory Reset in Other feature, the following message will appear: Dell 27 Gaming Monitor Are you sure you want to reset to default settings? S2721HGF Troubleshooting for more information. Locking the rear-panel control buttons You can lock the rear-panel control buttons to prevent access to the OSD menu and/or power button.
  • Page 48: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer : •...
  • Page 49: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. Dell 27 Gaming Monitor No DP Cable The display will go into Standby mode in 4 minutes.
  • Page 50 Dell 27 Gaming Monitor No HDMI 2 Cable The display will go into Standby mode in 4 minutes. www.dell.com/support/S2721HGF S2721HGF 4. This box also appears during normal system operation if the video cable becomes disconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
  • Page 51: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
  • Page 52: Common Problems

    • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines Stuck-on Pixels LCD screen has •...
  • Page 53 Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform monitor self-test. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.
  • Page 54: Product Specific Problems

    Product specific problems Problem What you Possible solutions experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area Cannot adjust...
  • Page 55: Appendix

    3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. Appendix...
  • Page 56: Outline Dimension

    Outline Dimension Unit :mm(inch) S2721HGF Outline Dimension Dimention :Nominal Drawing :Not to scale Z=80.8(3.18) Z=79.8(3.14) 608,4 [23,95] Projected: 7,7 [0,30] Projected: 7,7 [0,30] Projected: 592,9 [23,34] M4*11(4x) [0,14] Curved: 596,7 [23,49] Tilt 157,9 57,9 [6,22] [2,28] 190,4 230,2 219,3 [7,49]...

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