Requesting Assistance Or Service - Whirlpool 400 Series Use And Care Manual

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Reauestina
Assistance or
Service
Before calling for assistance or service, please check "Troubleshooting" on page 24. It may
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* . . .
Call the Whirlpool Consumer
Assistance Center teie-
phone number. Dial toil-free
from anywhere in the U.S.A.:
El
w
l-800-253-1 301
3. If you need FSP
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company in
your area.
replacement parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Whirlpool@ appli-
ance. FSP replacement parts will fit right and
work right, because they are made to the
same exacting specifications used to build
every new Whirlpool appliance.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number
in Step 1.
4. If you are not satisfied with
2000 North M-63
I how the problem was
Benton Harbor, Ml 49022-2692
solved . . .
Please include a daytime phone number in
your correspondence.
l
Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
2. If you need service* . . .
of independent consumer experts that
voices consumer views at the highest
Whirlpool has a nationwide net-
work of authorized ser-
levels of the major appliance industry.
vice companies. Whirlpool SERVICE
H
. Contact MACAP only when the dealer,
service technicians are train-
authorized servicer, and Whirlpool have
ed to fulfill the product warranty
failed to resolve your problem.
and provide after-warranty ser-
Major Appliance Consumer Action Panel
vice, anywhere in the United States. To
20 North Wacker Drive
locate the authorized Whirlpool service
Chicago, IL 60606
company in your area, call our Consumer l
MACAP will in turn inform us of your
Assistance Center telephone number (see
action.
Step 1) or look in your telephone directory
Yellow Pages under:
'APPUANCE-HOUSEHOLD- .WASHING MACHINES &
UAJOFI, SERVICE & REPAIR DRYERS, SERVICE L REPAJR
- See: Whirlpool Appliances or
- See: WhIrlpool Appllences or
Authorized Whirlpool Service Authorked Whirlpool Service
(ExefnplatXYZ Service Co.) (Example: XYZ Scwke Co.)
*When asking for help or service:
Please provide a detailed description of the problem, your appliance's complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
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