Philips InnoSpire Go Faq page 4

Q. Can I put the mouthpiece assembly in the dishwasher?
A. No. You should not put your mouthpiece assembly in the dishwasher. Please follow the
recommended cleaning instructions.
Q. Can I or should I use a vinegar and water solution?
A. No. Please follow the recommended cleaning and disinfection instructions in the instructions for
use.
Q. How often should I wash the mouthpiece assembly?
A. The mouthpiece assembly should be rinsed after every use and washed in soapy water once a
day. The mouthpiece assembly should also be disinfected once a week by boiling in water for 10
minutes. Please refer to the recommended cleaning instructions in the instructions for use.
Q. Should I clean the handset?
A. The handset should only be wiped with a clean damp cloth.
Service and support
Q. Are there spare parts available?
A. Yes. The mouthpiece assembly will need to be replaced every 12 months. Other parts available
include paediatric, medium and large LiteTouch masks, mask adapter, plug adapters, and the carry
case.
Q. What is the warranty timeframe of the InnoSpire Go and what does it include?
A. Philips Respironics warrants the nebulizer handset and battery for a period of two years from date
of purchase. Please refer to the instructions for use for full details.
Q. What is the design life of the InnoSpire Go and Mouthpiece assembly?
A. The design life of the handset is three years. The Mouthpiece assembly has a design life of one
year.
Q. Is the InnoSpire Go serviceable?
A. No. The device is not serviceable. However, to keep it working at the optimum level you should
replace the mouthpiece assembly every 12 months, as this is a consumable part.
Q. Whom should I contact if I believe my device is faulty?
A. Contact your product distributor or Philips Customer Service.
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