Why Does The Ota Update Fail Or Take Such A Long Time; The Screen Doesn't Always Turn On When I Rotate My Wrist. Why; Why Doesn't The Screen Wake Up When I Rotate My Wrist While Lying Down - Huawei Band Faqs

HUAWEI Band FAQs
Note: If you restore your Band to factory settings, all activity, sleep and time data will
be deleted. You will also need to re-pair the Band with your phone.

52 Why does the OTA update fail or take such a long time?

1. Before updating your Band, please ensure you have at least 30% battery.
2. Update times can vary depending on network performance. Please ensure you have a
reliable 3G/4G or Wi-Fi connection.
3. OTA updates require a reliable Bluetooth connection between your phone and Band.
Usually updates take less than 10 minutes. If updates take longer than this, please be
patient and do not attempt to use the Huawei Wear app or your Band in the meantime.
4. If the Huawei Wear app or Band notifies you that the update failed, please reboot your
Band and then try again. Keep trying until the update is successful.

53 The screen doesn't always turn on when I rotate my wrist. Why?

The Band's responsiveness can vary from person to person. If the Band does not
respond after you rotate your wrist, try the following:
1. Hold your wrist horizontal while wearing the band.
2. Quickly rotate your wrist by approximately 90 degrees whilst holding your arm
level. The screen should turn on in less than 1 second. Practice rotating your wrist
until you can make the screen turn on every time.
54 Why doesn't the screen wake up when I rotate my wrist while lying
down?
The screen must face upwards before being rotated in order to wake up the screen.
When lying down, it may be easier to wake up your Band by touching the screen.
2015-12-2 Huawei Confidential
INTERNAL
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