Epson WF-R8590 Series Hardware Setup Manual

Epson WF-R8590 Series Hardware Setup Manual

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Epson Open Platform
Hardware Setup Guide
NPD5366-00 EN

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Summary of Contents for Epson WF-R8590 Series

  • Page 1 Epson Open Platform Hardware Setup Guide NPD5366-00 EN...
  • Page 2: The Content Of This Document

    Hardware Setup Guide About this guide About this guide The content of this document This guide explains how to set up Epson Open Platform on the following compatible multifunction devices. ❏ WF-R8590 series ❏ WF-8590 series ❏ WF-6590 series ❏ WF-R5690 series ❏...
  • Page 3: Using This Guide

    Hardware Setup Guide About this guide Using this Guide Meaning of symbols used in this guide Caution: This symbol indicates information that, if ignored, could possibly result in personal injury or physical damage due to incorrect handling. Important: Indicates content that must be performed. If operations indicated by this symbol are ignored or performed incorrectly, the product may breakdown or malfunction.
  • Page 4: Table Of Contents

    Computer with an Internet connection..6 Firmware for Epson Open Platform... . . 6 Product key......7 Acquiring the product key.
  • Page 5: Introduction

    This guide explains how to set up the Epson Open Platform on a compatible device. Setup procedure Follow these steps to configure Epson Open Platform. Contact your dealer to acquire the firmware or product key. Procedure Operations Location...
  • Page 6: Preparing For System Configuration

    Check if the connected MFD is compatible with the Epson Open Platform. Note: When Epson Open Platform is already setup for the MFD, you can check from Web Config and MFD panel. See the following confirmation method. “Checking the Epson Open Platform version” on page 12 If the device is compatible, you will see the following label on the carton box and on the MFD near the serial number.
  • Page 7: Product Key

    Product key This is the product key to activate Epson Open Platform. To acquire this product key, you need the serial numbers of the respective MFDs. You can find the serial number on the product's Guarantee Form, or on the label on the rear or side of the product.
  • Page 8 Return to step 2, and then follow the same steps. To finish, close the screen. Acquiring in bulk Access the following website from the system administrator's computer. https://openplatform.epson.biz/license-op/inputInformation.html Click Sample under Readable text file and download a sample file for the serial number list.
  • Page 9 Hardware Setup Guide 1. Preparing for system configuration Change the sample file as necessary, and then save the serial number list file. Select Read from text file (you can enter multiple serial numbers) from Serial Number(required). Click Browse, select the serial number list file you created in step 3, and then click Open. Select an answer from Introduction destination information(required).
  • Page 10 Hardware Setup Guide 1. Preparing for system configuration Click Issue. If you click Back, you are returned to the information entry menu. Click Export CSV to download the content displayed on the screen in CSV format. When you want to acquire a product key for another MFD, click Continue issuing. Return to step 3, and then follow the same steps.
  • Page 11: Setting Up Epson Open Platform

    2. Setting Up Epson Open Platform 2. Setting Up Epson Open Platform You need to update and activate the firmware for the MFD to configure Epson Open Platform. Updating the firmware You can update the firmware for the MFD by using the Firmware Update Tool.
  • Page 12: Checking The Epson Open Platform Version

    <epson-device-IP>". Select Epson Open Platform Settings - Product key. Open the CSV file that contains the license issued for Epson Open Platform, and then copy the product key that is paired with the serial number. Paste the key in Enter product key.
  • Page 13: Authentication Device

    Hardware Setup Guide 3. Authentication device 3. Authentication device Connect the authentication device to the authentication system, and then check if it is operating. Connecting the authentication device You can connect the authentication device by USB. Caution: ❏ Use a product with the same model number as the authentication device that was used to confirm the authentication card for the authentication device connected to the MFD.
  • Page 14: Operation Check

    Hardware Setup Guide 3. Authentication device Connect the USB cable for the authentication device to the MFD. Note: About NFC tags for the WF-6590: The WF-6590 series provides NFC tags on their control panels. Authentication cards may not be read correctly when there is an NFC tag near the authentication device.
  • Page 15: Web Config

    3. Authentication device Web Config On a computer, open your web browser, and then open the MFD's Web Config by entering "http:// <epson-device-IP>". Enter the administrator's password if necessary. Navigate to Advanced Settings - Status, and then select Printer Status.
  • Page 16: Troubleshooting

    You can check that authentication cards can be read in Web Config. On a computer, open your web browser, and then open the MFD's Web Config by entering "http:// <epson-device-IP>". Navigate to System Settings, and then select Card Reader. Hold the authentication card over the authentication device.
  • Page 17: Cannot Activate The Epson Open Platform

    Check the file name. Returning the MFD to a standard device Release the Epson Open Platform to return the MFD to its standard settings. You need the firmware for the standard device to return to standard settings. Contact your dealer for more information.
  • Page 18 Hardware Setup Guide Appendix Appendix Functions of button update When using a server solution connected to Epson Open Platform, the functions of the panel buttons have been updated as described below. Button Name Epson Open Platform panel Standard panel (Home) Displays the logout screen when you are Returns to the standard panel home menu.
  • Page 19 Hardware Setup Guide Appendix Trademarks ❏ EPSON and EXCEED YOUR VISION are registered trademarks of the Seiko Epson Corporation. ❏ Other product names may be trademarks or registered trademarks of their respective owners. © Seiko Epson Corporation 2016. All rights reserved.

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