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Troubleshooting
Why is there an air bubble in my Lumea
filter glass?
Don't worry. Your Philips Lumea is not defective and what you see inside your filter glass is not
an air bubble. You can find this in every Lumea, due to the process used to produce the flash
lamp.
My Philips Lumea gives off a burning smell
during treatment
If your Philips Lumea is producing a strange smell during usage, please read on to discover the
possible causes for this issue and how to easily fix them yourself.
You have not removed hair from your skin
Before using Philips Lumea, it is important to have a hair-free skin. If there are still hairs on the
area that you are treating, they may get burnt. This can feel uncomfortable and give off a burning
smell or even some smoke.
You can remove your hair by shaving, epilating or waxing. If you choose to wax we advise
waiting at least 24 hours before using Lumea.
Your skin is not clean
Before treating your skin with Philips Lumea it should be properly cleaned and dried. Any
residues on your skin can be burnt by the Lumea's flash and produce a burning smell.
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Related Manuals for Philips Lumea Prestige Series
Summary of Contents for Philips Lumea Prestige Series
- Page 1 You have not removed hair from your skin Before using Philips Lumea, it is important to have a hair-free skin. If there are still hairs on the area that you are treating, they may get burnt. This can feel uncomfortable and give off a burning smell or even some smoke.
- Page 2 Your skin tone is not suitable for Lumea usage The Lumea Prestige series is suitable for use on skin type one to skin type five. Lumea Advanced and Lumea Essential series are suitable for skin type one to skin type four.
- Page 3 You are treating the wrong areas Do not use your Philips Lumea on lesions, moles, nipples, piercings, tattoos etc. For the full list of unintended areas see the user manual. You have recently tanned Using Philips Lumea on recently tanned skin can be uncomfortable, regardless whether you have tanned naturally or artificially using tanning lotions or appliances.
- Page 4 I do not get expected results with my Philips Lumea If you are not satisfied with the hair removal results of your Philips Lumea, do not worry. Read below the possible causes for this and our tips to fix them.
- Page 5 You are missing spots While treating your skin with Philips Lumea, make sure you cover all skin areas and do not miss any spots. Move your Lumea about 1 cm up or down after each flash to avoid missing any spots.
- Page 6 In some circumstances, you should not be using Philips Lumea. Check the full list of contraindications/ medications/diseases in the user manual. If you are still not happy with the results of your Philips Lumea, please contact us for further support.