Samsung Galaxy Note 20 5G User Manual
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Samsung Galaxy Note 20 5G User Manual

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  • Page 1 User manual...
  • Page 2 Camera settings Gallery: View pictures | Edit pictures | Play video | Video enhancer | Edit video | Share pictures and videos | Delete pictures and videos | Group similar images Create a movie | Take a screenshot | Screen recorder Mobile continuity Link to Windows Samsung DeX ATT_N981U_N986U_EN_UM_TN_TGM_081020_FINAL...

  • Page 3: Table Of Contents

    Contents Samsung apps Galaxy Essentials | AR Zone | Bixby | Galaxy Store | Galaxy Wearable | Game Launcher | PENUP | Samsung Global Goals | Samsung Members | Smart Switch | SmartThings | Tips | Calculator | Calendar | Clock | Contacts | Internet | Messages | My Files | Phone | Samsung Health | Samsung Notes | Samsung Pay Google apps Chrome | Drive | Duo | Gmail | Google | Google Pay | Maps | Photos |...
  • Page 4 Contents Other: Tips and help | Dual Messenger About phone Learn more Legal information...
  • Page 5 Getting started Galaxy Note20 5G Galaxy Note20 Ultra 5G Set up your device Start using your device...
  • Page 6 Getting started Galaxy Note20 5G Rear cameras Flash Front camera Volume keys Side key Fingerprint scanner S Pen USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 7 Getting started Galaxy Note20 Ultra 5G Rear cameras Flash Front camera Volume keys Side key Fingerprint scanner S Pen USB charger/Audio port Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 8 Getting started Set up your device Charge the battery | Wireless PowerShare Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details. Install SIM/microSD card Place the SIM card and optional microSD card (Galaxy...
  • Page 9 Getting started NOTE  Use only charging devices and batteries (if applicable) that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage.
  • Page 10 Getting started Wireless PowerShare Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power.  1. From Quick settings, tap Wireless PowerShare to enable this feature.  2. With the phone face down, place the compatible device on the back of the phone to charge.
  • Page 11 Transfer data from an old device | Lock or unlock your device | Side key settings | Accounts | Set up voicemail | Navigation | Navigation bar | Customize your home screen | Pen | Samsung Daily | Bixby | Digital wellbeing and parental controls | Always On Display | Biometric security | Mobile continuity | Multi window | Edge screen |...
  • Page 12 Smart Switch can transfer your data via USB cable, Wi-Fi, or computer. Visit samsung.com/us/support/owners/app/smart-switch to learn more.  1. From Settings, tap Accounts and backup > Smart Switch.
  • Page 13 Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security. Side key Press to lock.
  • Page 14 Getting started Side key settings You can customize the shortcuts assigned to the Side key. Double press Choose which feature is launched when the Side key is pressed twice.  1. From Settings, tap Advanced features > Side key.  2. Tap Double press to enable this feature, and tap an option:  ...
  • Page 15 For more information, see Factory Reset Protection. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps.  1. From Settings, tap Accounts and backup > Accounts.
  • Page 16 Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the surface of the screen and the damage will not be covered by the warranty.
  • Page 17 Getting started Swipe Lightly drag your finger across the screen.   Swipe the screen to unlock the device.   Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 18 Getting started Drag and drop Touch and hold an item, and then move it to a new location.   Drag an app shortcut to add it to a Home screen.   Drag a widget to place it in a new location. Devices and software are constantly evolving —...
  • Page 19 Getting started Zoom in and out Bring your thumb and forefinger together or apart on the screen to zoom in and out.   Move your thumb and forefinger together on the screen to zoom out.   Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 20 Getting started Touch and hold Touch and hold items to activate them.   Touch and hold a field to display a pop-up menu of options.   Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 21 Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Back Recent apps Home   Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 22 Getting started Navigation buttons Use buttons along the bottom of the screen for quick navigation.  1. From Settings, tap Display > Navigation bar > Navigation buttons.  2. Tap an option under Button order to choose which side of the screen the Back and Recent apps icons display.
  • Page 23 Getting started To remove an icon: ◌   From a Home screen, touch and hold an app icon, and then tap Remove from Home. NOTE  Removing an icon does not delete the app, it just removes the icon from a Home screen. Wallpaper Change the look of the Home and Lock screens by choosing a favorite picture, video, or preloaded wallpaper.
  • Page 24 Getting started Themes Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons.  1. From a Home screen, touch and hold the screen.  2. Tap Themes to customize.  3. Tap a theme to preview and download it to My themes.  4.
  • Page 25 Getting started Home screen settings Customize your Home and Apps screens.  1. From a Home screen, touch and hold the screen.  2. Tap Home screen settings to customize:  • Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located.
  • Page 26 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. Apps list  1. From Settings, tap Display > Easy mode.  2.
  • Page 27 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Mute Vibrate   Airplane mode Bluetooth active Wi-Fi active Location active Alarm   Notification icons Missed calls Call in progress...
  • Page 28 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 29 Getting started View the Notification panel You can access the Notification panel from any screen.  1. Drag the Status bar down to display the Notification panel.  2. Swipe down the list to see notification details.  • To open an item, tap it.  •...
  • Page 30 Getting started S Pen The S Pen provides a variety of helpful functions. Use your S Pen to launch apps, take notes, or draw a picture. Some S Pen functions, such as charging or tapping the touchscreen, may not work if the device is near a magnet. S Pen button Remove the S Pen The S Pen stores in the bottom of your device for convenient access.
  • Page 31 You can set up shortcuts to your favorite apps, navigate screens on your devices, complete actions, and more. The S Pen remote feature is only supported by Samsung-approved S Pens with Bluetooth Low Energy (BLE). If the S Pen is too far from the device, or if there is interference, the S Pen disconnects from the device.
  • Page 32 Getting started Anywhere actions Anywhere actions are configurable shortcuts that are accessed by holding the S Pen button while making one of the following gestures: up, down, left, right, or shake. These can be accessed from any screen and can include navigation, S Pen features, or apps.
  • Page 33 Getting started App actions You can use your S Pen to do specific actions in certain apps. These are some of the default App actions: Double Single Press     Up/Down Left/Right Rotate Press Switch Switch Next/Previous Zoom Camera Take picture cameras cameras mode...
  • Page 34 Getting started Air view Hover the S Pen over the screen to preview content or view information about an item on the screen. The following Air view features are available:   Preview an email message before opening it. •   Preview the contents of a photo album or enlarge a picture.
  • Page 35 Create note: Launch a new note in the Samsung Notes app.  • View all notes: Launch the Samsung Notes app and view a listing of the notes you have created. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 36 Notes. ◌   Air command > Create note. View all notes Launch the Samsung Notes app and view a listing of the notes you have created. ◌   Air command > View all notes. Smart select The Smart select feature allows you to copy content from any screen. You can then add it to your Gallery app or share it with your contacts.
  • Page 37 Getting started  • Draw: Draw on the captured content.  • Share: Choose a sharing method to share your content.  3. Tap Save. Screen write Screen write allows you to capture screenshots and write or draw on them.  1. Tap Air command > Screen write.
  • Page 38 Getting started Live messages Record an animated drawing or written message. Back Format Pen effects Thickness Color Preview Start over Drawing progress Undo  1. Tap Air command > Live messages.  2. Select one of the following background options:   Collection: See all live messages you have created.  ...
  • Page 39 Getting started AR Doodle Draw interactive doodles on faces or other objects seen through the camera using augmented reality. Settings Navigate up Stamp pen Regular pen Neon pen Pattern pen 3D pen Highlighter Record Quick view Switch cameras  1. Tap Air command >...
  • Page 40 Getting started Translate Hover over words with the S Pen to translate them and listen to their pronunciation.  1. Tap Air command > Translate.  2. Tap the source and target languages to change them to the desired languages.  3. Hover the S Pen over a word.  •...
  • Page 41  • Eraser: Tap to use the eraser tool. Double tap to erase all.  3. Tap Save to save your memo to the Samsung Notes app. NOTE  The screen off memo setting must be enabled. For more information, see Configure S Pen settings.
  • Page 42 Vibration: Activate vibration feedback when the S Pen is attached and detached. General   Tips for using your S Pen: Find out how to use S Pen features.   About S Pen features: View version information for the S Pen features.   Contact us: Contact Samsung support through Samsung Members.
  • Page 43 Getting started Replace the S Pen tip If the S Pen tip becomes worn, you can replace it with a new one (sold separately). Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 44 The Samsung Daily page displays customized content based on your interactions. ◌   From a Home screen, swipe right. TIP  You can add a Samsung Daily icon to your Apps list. Tap More options > Settings > Add Samsung Daily icon. Customize Samsung Daily Use the More options menu to add and reorder cards, customize settings, and learn how to use Samsung Daily.
  • Page 45 Getting started Bixby Routines You can use Bixby to show you information or change device settings based on where you are and what you are doing. ◌   From Settings, tap Advanced features > Bixby Routines. Bixby Vision Bixby is integrated with your Camera, Gallery, and Internet apps to give you a deeper understanding of what you see.
  • Page 46 Getting started Digital wellbeing and parental controls You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you check your device. You can also set your device to help you wind down before going to bed. ◌...
  • Page 47 Getting started Always On Display View missed calls and message alerts, check the time and date, and view other customized information without unlocking your device using Always On Display (AOD).  1. From Settings, tap Lock screen > Always On Display.  2.
  • Page 48 Getting started Biometric security Use biometrics to securely unlock your device and log in to accounts. Face recognition You can enable Face Recognition to unlock your screen. To use your face to unlock your device, you must set a pattern, PIN, or password.  ...
  • Page 49 Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password.
  • Page 50   • Samsung Pass: Use your fingerprint for identification when using supported apps.   • Samsung Pay: Use your fingerprints to make payments quickly and securely.   • About unlocking with biometrics: Read details on the requirements each biometric security feature has for using your pattern, PIN, or password as a backup.
  • Page 51 Access storage and other functions of your device across compatible mobile devices and computers. Link to Windows Samsung DeX Link to Windows Achieve mobile continuity between your Samsung device and Windows-based PCs. Get instant access to your device’s photos, messages, and more on a PC by linking your devices. Pictures  ...
  • Page 52 •   Get DeX on your PC for quick and easy file transfers. • Visit samsung.com/us/explore/dex for more information. Enable DeX  1. From Quick settings, tap DeX.  2. Follow the instructions on your device to connect to your TV or PC.
  • Page 53 Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control  1.
  • Page 54 Getting started Edge screen The Edge screen is made up of several customizable edge panels. Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information. Apps panel Configure Edge panels Edge lighting About Edge screen Edge handle...
  • Page 55  – Uninstall: Remove a downloaded Edge panel from your device.  – Handle settings: Customize the position and style of the Edge handle.  – Contact us: Contact Samsung support through Samsung Members.  • Galaxy Store: Search for and download more Edge panels from Galaxy Store.
  • Page 56 Getting started Edge panel style Change the style of the Edge handle.  1. From the Edge screen, tap Settings.  2. Tap More options > Handle settings for the following options:  • Color: Choose a color for the Edge handle.  • Transparency: Drag the slider to adjust the transparency of the Edge handle.  •...
  • Page 57 Getting started Edge lighting Set the Edge screen to light up when you receive calls or notifications, which makes alerts visible even when the screen is face-down.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap to enable the feature. Devices and software are constantly evolving —...
  • Page 58 Getting started Lighting style Customize the color, width, and transparency of the Edge lighting feature.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap Lighting style to customize:  • Effect: Choose an edge effect.  • Color: Choose a preset or custom color, and enable app colors.  –...
  • Page 59 Getting started Show Edge lighting Choose when Edge lighting will replace notifications.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap Show Edge lighting to choose:  • While screen is on: Edge lighting will replace regular notification pop-ups.  •...
  • Page 60 Getting started Enter text Text can be entered using a keyboard or your voice. Expand toolbar Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 61   • Mojitok : Create your own stickers or insert automatically suggested ones.   • Samsung Pass : Use biometrics for secure access to apps and services. Search : Locate specific words or phrases in your conversations.   • Settings : Access keyboard settings.
  • Page 62   • Third-party content: Enable third-party keyboard features.   • Reset to default settings: Return keyboard to original settings and clear personalized data.   • About Samsung keyboard: View version and legal information for the Samsung keyboard.   • Contact us: Contact Samsung support through Samsung Members.
  • Page 63 Instead of typing, enter text by speaking. Open settings Return to keyboard ◌   From the Samsung keyboard, tap Voice input and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 64  • Keyboard language: Choose the language for the keyboard.  • Voice input language: Select the language for Samsung voice input.  • Hide offensive words: Hide potentially offensive words with asterisks.  • About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.
  • Page 65 Getting started   Share my location: Send your location information to your emergency contacts.   Phone: Launch the call screen.   Internet: Launch the web browser.   Add: Choose additional apps to include on the Emergency mode screen.   Battery charge: Displays estimated battery charge percentage.  ...
  • Page 66 Camera and Gallery Camera and Gallery You can capture high-quality pictures and videos using the Camera app. Images and videos are stored in the Gallery, where you can view and edit them. Camera Navigate the camera screen | Configure shooting mode | Zone | Single take Live...
  • Page 67 Camera and Gallery Camera Enjoy a full kit of pro lenses and pro-grade video modes and settings. ◌   From Apps, tap Camera. TIP  If Quick launch is enabled, quickly press the Side key twice to open the Camera app. Settings Scene optimizer Zoom Shooting modes...
  • Page 68 Camera and Gallery Navigate the camera screen Take stunning pictures with your device’s front and rear cameras.  1. From Camera, set up your shot with the following features:  • Tap the screen where you want the camera to focus.  – When you tap the screen, a brightness scale appears. Drag the slider to adjust the brightness.
  • Page 69 Camera and Gallery  – Live focus video: Adjust the level of background blur in your videos so the subject stands out.  – Pro video: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while recording videos.  – Super slow-mo: Record videos at an extremely high frame rate for viewing in high quality slow motion.
  • Page 70 Camera and Gallery Single take Capture more in each shot by taking both photos and videos at the same time. This shooting mode uses AI to create high-quality images and videos from multiple angles. The number of images and videos may vary.  1.
  • Page 71 Camera and Gallery Record videos Record high-quality videos using your device.  1. From Camera, swipe right or left to change the shooting mode to Video.  2. Tap Capture to begin recording a video.  • To take a picture while recording, tap Capture.
  • Page 72 Camera and Gallery Super Slow-mo Record videos at a high frame rate for viewing in slow motion.  1. From Camera, swipe to More, and then tap Super slow-mo.  2. Tap Super Slow-mo to record. TIP  Hold your device steady for best results. Super steady Super steady applies advanced stabilization algorithms to your video for a smooth, professional appearance, even in heavy motion situations.
  • Page 73 Camera and Gallery Camera settings Use the icons on the main camera screen and the settings menu to configure your camera’s settings. ◌   From Camera, tap Settings for the following options: Intelligent features   • Scene optimizer: Automatically adjust the color settings of your pictures to match the subject matter.
  • Page 74 Camera and Gallery   • Advanced recording options: Enhance your videos with advanced recording formats.  – High efficiency video: Record videos in HEVC format to save space. Other devices or sharing sites may not support playback of this format.  – HDR10+ video: Optimize videos by recording in HDR10+. Playback devices must support HDR10+ video.
  • Page 75 •   Touch vibrations: Enable vibrations when tapping the screen in the Camera • app.   Reset settings: Reset the Camera settings. •   Contact us: Contact Samsung support through Samsung Members. •   About Camera: View app and software information. •...
  • Page 76 Camera and Gallery Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌   From Apps, tap Gallery. Sort images into Customize collections custom albums of pictures and videos View pictures and...
  • Page 77 Camera and Gallery View pictures Pictures stored on your device are viewable in the Gallery app.  1. From Gallery, tap Pictures.  2. Tap a picture to view it. Swipe left or right to view other pictures or videos.  • To mark the picture as a favorite, tap Favorite.
  • Page 78 Camera and Gallery Play video View the videos stored on your device. You can save videos as favorites, and view video details.  1. From Gallery, tap Pictures.  2. Tap a video to view it. Swipe left or right to view other pictures or videos.  •...
  • Page 79 Camera and Gallery  • Filters: Add visual effects to the video.  • Sticker: Overlay illustrated or animated stickers.  • Draw: Draw on your video.  • Text: Add text to your videos.  • Portrait: Enhance skin tones, eyes, and other facial features.  •...
  • Page 80 Camera and Gallery Create a movie Share pictures and videos from the Gallery app by creating a slideshow of your content with video effects and music.  1. From Gallery, tap Create movie.  2. Tap pictures and videos to add them to the movie.  3.
  • Page 81 Camera and Gallery Screenshot Settings Modify screenshot settings. ◌   From Settings, tap Advanced features > Screenshots and screen recorder.   Screenshot toolbar: Show additional options after you take a screenshot.   Hide status and navigation bars: Do not display the status bar or navigation bars on screenshots.
  • Page 82 Camera and Gallery Screen recorder settings Control the sound and quality settings for the screen recorder. ◌   From Settings, tap Advanced features > Screenshots and screen recorder > Screen recorder settings.   Sound: Choose what sounds to record while using the screen recorder.  ...
  • Page 83 Apps Using apps Samsung apps Google apps Carrier apps Microsoft apps...
  • Page 84 Apps Using apps Download apps Uninstall or disable apps Search for apps | Sort apps | Create and use folders | Game Booster | App settings Download apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store.
  • Page 85 Apps Sort apps App shortcuts can be listed alphabetically or in your own custom order. ◌   From Apps, tap More options > Sort for the following sorting options:   • Custom order: Arrange apps manually.   • Alphabetical order: Sort apps alphabetically. TIP  When apps are arranged manually (Custom order), empty icon spaces can be removed by tapping More options >...
  • Page 86 Apps Game Booster Get optimized performance while playing games based on usage. Block calls or other notifications, and enable features such as Bixby or Dolby Atmos. ◌   While playing a game, swipe up from the bottom of the screen to view the navigation bar.
  • Page 87 Apps  • Storage: Manage the app’s storage usage.  • Memory: View memory usage. App settings  • Notifications: Configure notifications from the app.  • Permissions: View permissions granted to the app for access to your device’s information.  • Set as default: Set the app as a default for a certain category of apps. Advanced  •...

  • Page 88: Samsung Apps

    For more information, see Bixby. ◌   From Apps, tap Samsung folder > Bixby. Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. ◌   From Apps, tap Galaxy Store.
  • Page 89 Apps Galaxy Wearable Connect your device to your Samsung Watch using this application. For more information, visit samsung.com/us/support/owners/app/galaxy-wearable- watch. ◌   From Apps, tap Samsung folder > Galaxy Wearable. Game Launcher Automatically arrange all your games in one place. For more information on Game Launcher, visit samsung.com/us/support/owners/app/game-launcher.
  • Page 90 Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive experiences and content — for Samsung members only. Samsung Members may be preloaded on your device, or you can download and install it from Galaxy Store or the Google Play store.
  • Page 91 Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌   From Apps, tap Calculator. Unit converter Convert between measurements. Scientific mode History View past calculations. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 92 Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌   From Apps, tap Calendar. Go to today’s date Navigation drawer Write on the calendar Tap to view event Stickers Create new event Devices and software are constantly evolving —...
  • Page 93 Apps Add calendars Add your accounts to the Calendar app.  1. From Calendar, tap Navigation drawer.  2. Tap Calendar settings > Add new account and select an account type.  3. Enter your account information and follow the prompts. TIP  Accounts may also support email, contacts, and other features. Subscription calendars Subscribe to calendars that match your interests, you can easily find a variety of upcoming events and add them to your schedule.
  • Page 94 Apps Delete an event Delete events from your Calendar.  1. From Calendar, tap an event, and tap again to edit it.  2. Tap Delete, and confirm when prompted.
  • Page 95 Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌   From Apps, tap Clock, and tap a tab to use a feature. Create new alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 96 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified.  1. From Clock, tap Add alarm.  2. Tap the following items to configure an alarm:  • Time: Set a time for the alarm.  •...
  • Page 97 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Location Search Center the globe on Find a particular city. your current location. City Globe View the current Drag to spin and time and add to your see times around list of cities.
  • Page 98 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities.  1. From Clock, tap World clock.  2. Tap More options > Time zone converter.  3.
  • Page 99   • Vibrate for alarms and timers: Enable to always vibrate for alarms and timers if the Sound mode is set to either Mute or Vibrate.   • Customization Service: Sign in to your Samsung account to customize personal content in supported apps.
  • Page 100 Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌   From Apps, tap Contacts > Create contact. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving —...
  • Page 101 Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information.  1. From Contacts, tap a contact.  2. Tap Edit.  3. Tap any of the fields to add, change, or delete information.  4.
  • Page 102 Apps Direct share Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌   From Settings, tap Advanced features > Direct share, and tap to enable the feature. Groups You can use groups to organize your contacts.
  • Page 103 Apps Send an email to a group Send an email to members of a group.  1. From Contacts, tap Open drawer > Groups, and then tap a group.  2. Tap  More options > Send email.  3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 104 Apps Export contacts Export contacts from your device as vCard files (VCF).  1. From Contacts tap Open drawer > Manage contacts.  2. Tap Import or export contacts.  3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.
  • Page 105 Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. ◌   From Apps, tap Internet. Add to Reload webpage...
  • Page 106 Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌   From Internet, tap Tabs > New tab.   • To close a tab, tap Close tab . Tabs > Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.
  • Page 107 Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab.  1.
  • Page 108 Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌   From Apps, tap Messages > Compose new message. Open More options Add attachments Record voice message Message search To quickly locate a message, use the search feature.
  • Page 109 Apps Delete conversations You can remove your conversion history by deleting conversations.  1. From Messages, tap More options > Delete.  2. Tap each conversation you want to delete.  3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.
  • Page 110 Apps Message settings Configure the settings for text and multimedia messages. ◌   From Messages, tap  More options > Settings.
  • Page 111 View and manage files stored on your device, including images, videos, music, and sound clips. You can also access and manage files saved to your cloud accounts and SD card, if supported. ◌   From Apps, tap Samsung folder > My Files. Search Storage locations Additional locations,...
  • Page 112 My Files.  – Analyze storage: See what’s taking up space in your storage.  – Trash: Choose to restore or permanently remove files that you delete.  – Settings: View settings for the app.  – Contact us: Get connected with Samsung Members.
  • Page 113 Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌   From a Home screen, tap Phone. Access voicemail Make a video call Make a call Devices and software are constantly evolving —...
  • Page 114 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌   From Phone, enter a number on the keypad and tap Call.
  • Page 115 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌   On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
  • Page 116 Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌   Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 117 Apps Save a contact from a recent call Use recent call information to create a contact or update your Contacts list.  1. From Phone, tap Recents.  2. Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts.
  • Page 118 Apps Speed dial You can assign a shortcut number to a contact for speed dialing their default number.  1. From Phone, tap Keypad > More options > Speed dial numbers. The Speed dial numbers screen displays the reserved speed dial numbers.  2.
  • Page 119 Apps Emergency calls You can dial the emergency telephone number in your region regardless of the phone’s service status. If your phone is not activated, you can only make an emergency call.  1. From Phone, enter the emergency telephone number (911 in North America) and tap Call.
  • Page 120 Apps Video calls To make Video calls: ◌   Phone, enter a number, and then tap Duo call or Video call. NOTE  Not all devices support video calling. The receiver has the option to accept the video call or answer the call as a regular voice call. Wi-Fi calling Make calls over Wi-Fi when you are connected to a Wi-Fi network.
  • Page 121 Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen. While moderate physical activity, such as brisk...
  • Page 122 Apps   A heart murmur or a rapid or pronounced heartbeat; •   Muscle pain when walking upstairs or up a hill that goes away when you rest. • It is recommended that before engaging in an exercise routine, you consult with your doctor or medical practitioner.
  • Page 123 Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌   From Apps, tap Samsung Notes >...
  • Page 124 More options for the following:  • Share: Choose a file type, and share the note.  • Save as file: Choose to save the note as a Samsung Note, PDF, Microsoft Word, Microsoft PowerPoint, image, or text file.  • Sort pages: Add, copy, cut, and delete pages.
  • Page 125 Samsung Pay ™ Samsung Pay lets you make payments with your device. It is accepted almost anywhere you can swipe or tap your credit card. A Samsung account is required. For support, visit samsung.com/us/support/owners/app/samsung-pay. ◌   From Apps, tap Samsung folder >...
  • Page 126 NOTE  For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card issuers may limit the number of devices.
  • Page 127 Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN, and each transaction uses a unique token each time, so your device only allows payments with your consent.

  • Page 128: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome | Drive | Duo | Gmail | Google | Google Pay | Maps | Photos | Play Movies & TV | Play Store | YouTube | YT Music Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device.
  • Page 129 Apps Google Pay Pay with your Android phone at participating stores and within mobile apps with ™ Google Pay Visit support.google.com/pay to learn more. Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location. Visit support.google.com/maps to learn more.
  • Page 130 Apps YouTube ™ Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more. YT Music Stream and browse playlists, albums, and artists from YouTube Music.

  • Page 131: Carrier Apps

    Apps Carrier apps Some apps require a data plan or paid subscription. Contact your carrier for additional information. AT&T Cloud | AT&T ProTech | AT&T Smart Wi-Fi | AT&T THANKS | AT&T TV | Call Protect Device Help | DIRECTV Mobile Security | myAT&T | Setup & Transfer | Visual Voicemail AT&T Cloud Access secure online data storage from your device.
  • Page 132 Apps Device Help Access online information to help with your device questions. DIRECTV ® Sync your device to your DIRECTV account. Mobile Security Configure and manage key security options, such as anti-virus and anti-malware technology. myAT&T Manage your AT&T account. You can review and pay your bill, check minutes and data usage, upgrade to a new device, or change your plan.

  • Page 133: Microsoft Apps

    Apps Microsoft apps Enjoy these apps from Microsoft. Outlook | Office   | OneDrive Outlook Access email, calendar, contacts, tasks, and more in Outlook. See Add an Outlook account. Visit support.office.com/en-us/article/outlook-for-ios-and-android-help- cd84214e-a5ac-4e95-9ea3-e07f78d0cde6 to learn more. ◌   From Apps, tap Microsoft folder > Outlook.
  • Page 134 Apps Office Enjoy the Word, Excel, and PowerPoint apps on your mobile device with the Microsoft Office mobile app. OneDrive ® Store and share photos, videos, documents, and more in your free online OneDrive account—accessible from your personal computer, tablet, or phone.

  • Page 135: Accessibility

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...
  • Page 136 Settings Access Settings There are a couple of ways to access your device settings.   Drag down the Status bar, and then tap Settings. —   From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it.  1.
  • Page 137 Settings Connect to a hidden Wi-Fi network If the Wi-Fi network you want is not listed after a scan, you can still connect to it by entering the information manually. Ask the Wi-Fi network administrator for the name and password before you begin.  1.
  • Page 138 Settings  • Manage networks: View saved Wi-Fi networks and configure whether to auto reconnect to or forget individual networks.  • Wi-Fi control history: View apps that have recently turned your Wi-Fi on or off.  • Hotspot 2.0: Connect automatically to Wi-Fi networks that support Hotspot 2.0.
  • Page 139 Settings Bluetooth You can pair your device to other Bluetooth-enabled devices, like Bluetooth headphones or a Bluetooth-enabled vehicle infotainment system. Once a pairing is created, the devices remember each other and can exchange information without having to enter the passkey again.  1.
  • Page 140 Settings Advanced options Additional Bluetooth features are available in the Advanced menu.  1. From Settings, tap Connections > Bluetooth.  2. Tap More options > Advanced for the following options:  • Music Share: Let friends play music on your Bluetooth speaker or headphones.  •...
  • Page 141  • To set another payment app as the default, tap Others, and then tap the app you prefer. TIP  NFC technology is used with Samsung Pay. Turn on this feature to see how easy and secure it is to use your device to make payments. Airplane mode Airplane mode turns off all network connections including calling, texting, mobile data, Wi-Fi, and Bluetooth.
  • Page 142 Settings Mobile networks Use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. ◌   From Settings, tap Connections > Mobile networks.   • Mobile data: Enable mobile data usage.   • International data roaming: Change voice, text and data roaming settings for international roaming.
  • Page 143 Settings Monitor mobile data You can customize your mobile data access by setting limits and restrictions. ◌   From Settings, tap Connections > Data usage. The following options are available:   • Mobile data: Use mobile data from your plan.  ...
  • Page 144 Settings Change the Mobile hotspot password You can customize your Mobile hotspot password to make it easier to remember.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap the password, enter a new password, and then tap Save. Configure mobile hotspot settings You can customize your mobile hotspot's security and connection settings.
  • Page 145 Mobile hotspot.  2. Tap Band, and tap an option. Auto hotspot Share your hotspot connection automatically with other devices signed in to your Samsung account.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap Auto hotspot, and tap to enable the feature.

  • Page 146: Nearby Device Scanning

    Settings Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning. This feature sends you a notification when there are available devices to connect to.  1. From Settings, tap Connections > More connection settings > Nearby device scanning.
  • Page 147 Settings Manage a VPN Use the VPN settings menu to edit or delete a VPN connection.  1. From Settings, tap Connections > More connection settings > VPN.  2. Tap Settings next to a VPN.  3. Edit the VPN and tap Save, or tap Delete to remove the VPN. Connect to a ...
  • Page 148 Settings Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode | Vibrations | Volume | Ringtone | Notification sound | System sound theme | System sounds and vibration | Dolby Atmos | Equalizer | UHQ upscaler | Adapt sound | Separate app sound Sound mode You can change the sound mode on your device without using the volume keys.
  • Page 149 Settings Vibrations You can control how and when your device vibrates.  1. From Settings, tap Sounds and vibration.  2. Tap options to customize:  • Vibration pattern: Choose from preset vibration patterns.  • Vibration intensity: Set vibration intensity levels for calls, notifications, and touch interactions by dragging the sliders.
  • Page 150 TIP  You can also customize notifications sounds to be unique for each app using the App settings menu. System sound theme Choose a sound theme to use for touch interactions, charging, changing the sound mode, and Samsung Keyboard, and more. ◌   From Settings, tap Sounds and vibration >...
  • Page 151   • Charging: Play a sound when a charger is connected.   • Dialing keypad: Play a tone when dialing numbers on the Phone keypad.   • Samsung keyboard: Play a sound when typing with the Samsung keyboard. Vibration   • Touch interactions: Vibrate when you tap navigation buttons or touch and hold items on the screen.
  • Page 152 Settings Equalizer Choose an audio preset that is customized to different genres of music, or manually change your audio settings.  1. From Settings, tap Sounds and vibration > Sound quality and effects.  2. Tap Equalizer to choose a music genre. UHQ  upscaler Enhance the sound resolution of music and videos for a clearer listening experience.
  • Page 153 Settings Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. Manage notifications | Block app notifications Smart alert | Smart pop-up view Manage notifications You can configure notifications from apps and services. ◌...
  • Page 154 Settings Smart alert You can set the device to notify you about missed calls and messages by vibrating when you pick it up. ◌   From Settings, tap Advanced features > Motions and gestures > Smart alert, and tap to enable. Smart pop-up view Receive notifications as icons that can be tapped and expanded in pop-up view.
  • Page 155 Settings Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Dark mode | Screen brightness | Motion smoothness | Blue light filter | Screen mode | Font size and style | Screen zoom | Screen resolution | Full screen apps | Screen timeout | Accidental touch protection | Touch...
  • Page 156 Settings Motion smoothness Get smoother scrolling and more realistic animations by increasing the screen’s refresh rate (Galaxy Note20 Ultra 5G only).  1. From Settings, tap Display > Motion smoothness.  2. Tap an option, and then tap Apply. Blue light filter The Blue light filter may help you sleep better and reduce eye strain.
  • Page 157 Settings Screen zoom Adjust the zoom level to increase or decrease the size of content on the screen.  1. From Settings, tap Display > Screen zoom.  2. Drag the Screen zoom slider to adjust the zoom level.  Screen resolution You can lower the screen resolution to save battery power, or increase it to sharpen the image quality (Galaxy Note20 Ultra 5G only).
  • Page 158 Settings Accidental touch protection Prevent the screen from detecting touch input while the device is in a dark place, such as a pocket or a bag. ◌   From Settings, tap Display > Accidental touch protection to enable or disable the feature.
  • Page 159 Settings Reduce animations Decrease certain motion effects, such as when opening apps. ◌   From Settings, tap Advanced features > Reduce animations to enable the feature. Lift to wake Turn on the screen by lifting the device. ◌   From Settings, tap Advanced features >...
  • Page 160 Settings Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Quick optimization | Battery | Storage | Memory | Advanced options | Language and input | Date and time | Troubleshooting Quick optimization The quick optimization feature improves device performance through the following actions:  ...
  • Page 161 Settings Storage View the device storage and usage. You can also mount, unmount, or format an optional memory card (not included). ◌   From Settings, tap Device care > Storage. Memory card Once an optional microSD memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting.
  • Page 162 Settings Memory Check the amount of available memory. You can close background apps and reduce the amount of memory you are using to speed up your device. ◌   From Settings, tap Device care > Memory. The used and available memory are shown.
  • Page 163 Settings Language and input Configure your device’s language and input settings. Change the device language You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list.
  • Page 164 Settings Show keyboard button Show a button on the Navigation bar to quickly switch between keyboards.  1. From Settings, tap General management > Language and input > On-screen keyboard.  2. Tap Show keyboard button to enable this feature. Physical keyboards Customize options when you have a physical keyboard connected to your device (sold separately).
  • Page 165   From Settings, tap General management > Language and input > Text-to-speech for options:   • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options.   • Language: Set the default speech language.   • Speech rate: Set the speed at which the text is spoken.
  • Page 166 Settings Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually. ◌   From Settings, tap General management > Date and time. The following options are available:  ...
  • Page 167 Settings Reset network settings You can reset Wi-Fi, mobile data, and Bluetooth settings with Reset network settings.  1. From Settings, tap General management > Reset > Reset network settings.  2. Tap Reset settings, and confirm when prompted. Reset accessibility settings You can reset device accessibility settings.
  • Page 168 You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION  Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.
  • Page 169 You can secure your device and protect your data by setting a screen lock. Screen lock types | Google Play Protect | Find My Mobile | Security update | Samsung Pass | Secure Folder | Samsung Blockchain Keystore | Install unknown apps | Encrypt or decrypt card | Password for factory data reset | Set up SIM card lock | View passwords | Device administration |...
  • Page 170 Settings  • Show on Always On Display: Display notifications on the Always on Display screen.  3. Tap Done when finished.  4. Configure the following screen lock options:  • Smart Lock: Unlock your device automatically when trusted locations or other devices have been detected. A secure screen lock is required for this feature.
  • Page 171 You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.
  • Page 172 Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device. You must sign in to your Samsung account to set up and use Secure folder.
  • Page 173 Settings Encrypt or decrypt SD card You can encrypt your optional memory card (not included) to protect its data. This only allows the SD card information to be accessed from your device with a password. This feature is only available on the Galaxy Note20 Ultra 5G.  1.
  • Page 174 Settings Set up SIM card lock You can set up a PIN to lock your SIM card, which prevents unauthorized use of your SIM card if someone attempts to use it another device. ◌   From Settings, tap Biometrics and security > Other security settings > Set up SIM card lock and follow the prompts.
  • Page 175 Settings Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections. ◌   From Settings, tap Biometrics and security > Other security settings for the following options:   • Storage type: Select a storage location for credential contents.  ...
  • Page 176 Settings Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device.  1. From Settings, tap Location.  2. Tap to turn on Location services. TIP  Some apps require location services be turned on for full functionality. App permissions Configure permissions for apps that want to access your location information.
  • Page 177 You can choose from Allow all the time, Allow only while using the app, or Deny for each type of access requested. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems.  1. From Settings, tap Privacy >...
  • Page 178 Accounts and backup > Samsung Cloud.   If a Samsung account has not been added, the screens explain how to create or sign in to your account.  2. Once a Samsung account is configured, you can view and manage items stored in the Samsung Cloud.

  • Page 179: Remove An Account

    From Settings, tap Accounts and backup > Backup and restore for options:   • Back up data: Configure your Samsung account to back up your data.   • Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account.
  • Page 180 There are accessibility settings for people who need help seeing, hearing, or otherwise operating their device. Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Screen Reader |...
  • Page 181   • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.   • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
  • Page 182 Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. ◌   From Settings, tap Accessibility > Visibility enhancements and tap an option:   • Magnifier window: Magnify content shown on the screen.  ...
  • Page 183 Settings Text display You can convert speech to text and watch closed captions when viewing multimedia. ◌   From Settings, tap Accessibility > Hearing enhancements and tap an option:   • Live transcribe: Use the microphone to record speech and convert it to text.  ...
  • Page 184 Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:   • Answering and ending calls:  – Read caller names aloud: Hear callers’ names read aloud when using Bluetooth or headsets (sold separately).
  • Page 185 Settings   • Slow keys: Set how long a key must be held before it is recognized as a press, which helps avoid accidental key presses.   • Bounce keys: Set how long to wait before accepting a second press from the same key, which helps avoid accidentally pressing the same key multiple times.

  • Page 186: About Accessibility

    Settings   • Voice Label: Write voice recordings to NFC tags (not included) to provide you with information about objects or locations as you near them.   • Bixby Vision for accessibility: Add modes to read text aloud, describe scenes, detect colors, and more.
  • Page 187 Settings Dual Messenger Use two separate accounts for the same app.  1. From Settings, tap Advanced features > Dual Messenger.  2. Tap next to supported apps to enable the feature for each app.   To select which contacts have access to the secondary messenger app, tap Use separate contacts list.
  • Page 188 Learn more   Videos youtube.com/samsungcare Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips...
  • Page 189 READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE. Arbitration Agreement - This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and...
  • Page 190 For more information on AT&T’s Privacy Policy, visit: www.att.com/privacy. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.
  • Page 191 Legal information Maintaining water and dust resistance CAUTION  To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. The device is not impervious to dust and water damage in any situation.
  • Page 192 Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2020 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, S Pen, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners.
  • Page 193 Legal information Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected files. Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory.

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