Dell S3422DW User Manual
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Dell S3422DW
User's Guide
Monitor Model: S3422DW
Regulatory Model: S3422DWc

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Table of Contents
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Summary of Contents for Dell S3422DW

  • Page 1 Dell S3422DW User’s Guide Monitor Model: S3422DW Regulatory Model: S3422DWc...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Safety instructions......6 About your monitor ......7 Package contents .
  • Page 4 Setting the maximum resolution ....50 If you have a Dell desktop or a Dell portable computer with internet access ....... . 50 If you have a non Dell desktop, portable computer, or graphics card .
  • Page 5 FCC notices (U.S. Only) and other regulatory information 61 Contacting Dell..... . . 62 Stability Hazard..... . . 63...
  • Page 6: Safety Instructions

    Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. ∞ Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.
  • Page 7: About Your Monitor

    Package contents Your monitor ships with the components shown below. Ensure that you have received all the components and see Contacting Dell for more information if something is missing. NOTE: Some items may be optional and may not ship with your monitor.
  • Page 8: Product Features

    ∞ Safety and Regulatory Information Product features The Dell S3422DW monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), anti-static, and LED backlight. The monitor features include: ∞ 86.42 cm (34.0 in.) viewable area display (measured diagonally). 3440 x 1440 resolution, with full-screen support for lower resolutions.
  • Page 9 the monitor may cause damage to the eyes, including eye fatigue, digital eye strain, and so on. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort. WARNING: If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet.
  • Page 10: Identifying Parts And Controls

    Identifying parts and controls Front view Control buttons Label Description Function buttons Press the function buttons to adjust items in the OSD menu. (For more information, see Using the control buttons) Power On/Off button Press the power button to turn the monitor on and off.
  • Page 11: Back View

    Lists the regulatory approvals. Refer Barcode serial number and to this label if you need to contact Service Tag label) Dell for technical support.The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
  • Page 12: Side View

    Side view Bottom view Bottom view without monitor stand Label Description Security-lock slot Secure your monitor using a security lock (purchased separately) to prevent unauthorized movement of your monitor. Power connector Connect the power cable (shipped with your monitor). HDMI 1 2.0 port Connect to your computer using a HDMI cable.
  • Page 13 USB 3.0 Connect your USB peripherals such as storage devices downstream and printers. ports NOTE: To use this port, you must connect the USB upstream cable (shipped with your monitor) between the monitor and the computer. USB 3.0 USB 3.0 downstream port with charging capability. downstream with Connect to charge your USB device.
  • Page 14: Monitor Specifications

    Monitor specifications Model S3422DW Screen type Active matrix-TFT LCD Panel type Vertical Alignment Viewable image Diagonal 864.2 mm (34.0 in.) Horizontal, Active Area 797.2 mm (31.19 in.) Vertical, Active Area 333.7 mm (13.14 in.) Area 266048.26 mm (412.38 in. Native resolution and...
  • Page 15: Resolution Specifications

    Adjustability Height adjustable stand 100 mm Tilt -5° to 21° Swivel Slant Adjust -4° to 4° Dell display manager Easy Arrange and other key features compatibility Security Security-lock slot (cable lock optional purchase) Resolution specifications Model S3422DW Horizontal scan range...
  • Page 16: Supported Video Modes

    Supported video modes Model S3422DW Video display capabilities 480p, 480i(HDMI), 576p, 720p, 1080p, 576i(HDMI), (HDMI/DP) 1080i(HDMI) Preset display modes Horizontal Vertical Sync Polarity Pixel Clock Display Mode Frequency Frequency (Horizontal / (MHz) (kHz) (Hz) Vertical) VESA, 640 x 480 31.47 59.94...
  • Page 17: Electrical Specifications

    Electrical specifications Model S3422DW Video input signals HDMI 2.0 (HDCP), 600 mV for each differential line, 100 ohm input impedance per differential pair DP 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair AC input voltage/ 100 VAC to 240 VAC / 50 Hz or 60 Hz ±...
  • Page 18: Physical Characteristics

    Physical characteristics Model S3422DW Signal cable type ∞ Digital: HDMI, 19 pins ∞ Universal Serial Bus: USB, 9 pins Dimensions (with stand) Height (extended) 489.36 mm (19.28 in.) Height (compressed) 389.36 mm (15.33 in.) Width 808.16 mm (31.82 in.) Depth 210 mm (8.27 in.)
  • Page 19: Environmental Characteristics

    Environmental characteristics Model S3422DW Compliant Standards ∞ RoHS-compliant ∞ BFR/PVC reduce monitor ∞ Arsenic-free glass and Mercury-free for the panel only ∞ Energy Gauge shows the energy level being consumed by the monitor in real time. Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating ∞...
  • Page 20: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/support/...
  • Page 21: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: ∞...
  • Page 22 ∞ When sitting, make sure that the weight of your legs is on your feet and not on the front portion of your seat. Adjust your chair’s height or use a footrest if necessary to maintain a proper posture. ∞ Vary your work activities. Try to organize your work so that you do not have to sit and work for extended periods of time.
  • Page 23: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: ∞ Before moving or lifting the monitor, turn off your computer and the monitor. ∞ Disconnect all cables from the monitor. ∞...
  • Page 24: Maintenance Guidelines

    Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow the instructions in the list below while unpacking, cleaning or handling your monitor: •...
  • Page 25: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. If you are connecting a third-party stand, see the documentation that shipped with the stand.
  • Page 26: Connecting Your Monitor

    6. Place the monitor upright. Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. It is recommend to route the cables through the cable-management slot before you connect them to the monitor.
  • Page 27: Organizing Cables

    Organizing cables Use the cable-management slot to route the cables connected to your monitor. HDMI 2.0 HDMI 2.0 Securing your monitor using Kensington/Noble lock (optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington/Noble lock (purchased separately), see the documentation that is shipped with the lock.
  • Page 28: Removing The Stand

    Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable only for the stand that shipped with your monitor. If you are connecting a third-party stand, see the documentation that shipped with the stand.
  • Page 29: Wall Mounting (Optional)

    Wall mounting (optional) (Screw dimension: M4 x 10 mm). See the documentation that shipped with the VESA-compatible wall mounting kit. 1. Lay the monitor on a soft cloth or cushion at the edge of the desk. 2. Remove the stand. See Removing the stand for details.
  • Page 30 Clamp Release the screws then Cord or chain fix the clamp. Screw DELL S3421DW Flat Panel Monitor /Monitor Plano Panel /Moniteur écran plat /液晶顯示器 Model No. /Modelo /N°de modelo /型號: S3421DWc Input Ra�ng /Entrade /Daya Tegangan:100-240V 50/60Hz,1.6A 輸入電源:交流電壓100-240伏特,1.6安培,50/60赫茲...
  • Page 31: Operating Your Monitor

    Operating your monitor Power on the monitor Press the button to turn on the monitor. Using the control buttons Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. Operating your monitor │...
  • Page 32: Control Buttons

    Control buttons The following table describes the control buttons: Control Buttons Description Use this button for choose from a list of preset modes. Shortcut key/Preset Modes Use the buttons to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Shortcut key/Input Source Use the Menu button at launch your on-screen...
  • Page 33: Osd Controls

    OSD controls Use the buttons on the bottom of the monitor to adjust the image settings. 1 2 3 4 Control Buttons Description Use the Up button to increase values or move up in a menu. Use the Down button to decrease values or move down in a menu.
  • Page 34: Using The On-Screen Display (Osd) Menu

    NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to automatically close. 1. Press the button to display the OSD main menu. Dell 34 Monitor Brightness / Contrast Input Source Color Display...
  • Page 35 Icon Menu and Sub- Description menus Brightness/ Use this menu to adjust the brightness and contrast. Contrast Dell 34 Monitor Brightness / Contrast Input Source Color Display Audio Menu Personalize Others Brightness Adjust the brightness of the backlight. Press the...
  • Page 36 Input Source Use the input source menu to select between the different video signals that may be connected to your monitor. Dell 34 Monitor Brightness / Contrast Input Source HDMI 1 HDMI 2 Color Display Auto Select Audio Reset Input Source...
  • Page 37 Preset Modes When you select Preset Modes, you can choose Standard, Comfortview, Movie, FPS Game, RTS Game, RPG Game, Warm, Cool, or Custom color from the list. ∞ Standard: Loads the monitor's default color settings. This is the default preset mode. ∞...
  • Page 38 Press the buttons to adjust the three colors (R, G, B) values and create your own preset color mode. Dell 34 Monitor Brightness / Contrast Preset Modes Standard ComfortView Input Color Format Input Source Reset Color Movie Color FPS Game...
  • Page 39 NOTE: Saturation adjustment is available only when you select Movie and Game mode. Reset Color Allows your monitor color settings to the factory settings. Display Use the display to adjust image. Dell 34 Monitor Brightness / Contrast Aspect Ratio Wide 16:9 Input Source Sharpness Color...
  • Page 40 Audio Change the audio settings. Dell 34 Monitor Brightness / Contrast Volume Input Source Speaker Color Reset Audio Display Audio Audio Menu Menu Personalize Personalize Others Others Volume Press the buttons to adjust the volume. Minimum is ‘0’ (-).Maximum is ‘100’ (+).
  • Page 41 Personalize Select this option to adjust the settings of the person- alization. Dell 34 Monitor Brightness / Contrast Shorout Key 1 Preset Modes Input Source Shorout Key 2 Volume Color Power Button LED On in On Mode Display USB Charging...
  • Page 42 Power Button Set the power LED indicator On In On Mode or Off In On Mode to save energy. Dell 34 Monitor Brightness / Contrast Shorout Key 1 Input Source Shorout Key 2 Color Power Button LED On in On Mode...
  • Page 43 Others Change the OSD settings, such as the DDC/CI, LCD conditioning, and so on. Dell 34 Monitor Brightness / Contrast Display Info Input Source DDC/CI Color LCD Conditioning Display Firmware 00X000 Service Tag ABCDEFG Audio Audio Reset Others Menu Menu...
  • Page 44 Service Tag Display the service tag number of the display. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.
  • Page 45: Menu And Power Button Lock

    NOTE: The lock menu can be accessed using this method when the Menu and Power buttons are in unlocked state. Dell 34 Monitor Select option: To access the unlock menu, press and hold the Exit button (button 4) for four seconds.
  • Page 46 There are three lock options. Menu Description Menu Buttons When Menu Buttons is selected, the OSD menu settings cannot be changed. All buttons are locked except Power button. Power Button When Power Button is selected, the display cannot be turned off using the Power button. Menu + Power When Menu + Power Buttons is selected, the OSD Buttons...
  • Page 47: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, the following message is displayed: Dell 34 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3440x1440, 100Hz or any other monitor listed timing as per the monitor speci cations.
  • Page 48 Dell P2418HZ Dell 34 Monitor No HDMI 1 signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source.
  • Page 49 The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed: Dell P2418HZ Dell 34 Monitor No HDMI 1 signal from your device. Press any key on the keyboard or move the mouse to wake it up.
  • Page 50: Setting Up Your Monitor

    • Go to your graphics card website and download the latest graphic drivers. If you have a Dell desktop or a Dell portable computer with internet access • Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card.
  • Page 51: If You Have A Non Dell Desktop, Portable Computer, Or Graphics Card

    If you have a non Dell desktop, portable computer, or graphics card In Windows 7, Windows 8, Windows 8.1 and Windows 10: 1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Personalization.
  • Page 52: Using The Tilt And Vertical Extension

    Using the tilt and vertical extension NOTE: These values are applicable to the stand that was shipped with your monitor. To set up with any other stand, see the documentation that shipped with the stand. Tilt Extension 5° 21° 100mm 4°...
  • Page 53: Troubleshooting

    If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white. Dell P2418HZ Dell 34 Monitor No HDMI 1 Cable The display will go into Standby Mode in 4 minutes.
  • Page 54 4. Turn off your monitor and reconnect the video cable; then turn on your computer and the monitor. If your monitor remains dark after you reconnect the cables, check your video controller and computer. │ Troubleshooting...
  • Page 55: Built-In Diagnostics

    2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3. Press and hold the Exit button (button 4) for four seconds to enter the OSD lock/unlock menu. Dell 34 Monitor Select option: Troubleshooting │...
  • Page 56 Dell 34 Monitor Select option: 4. Select the icon to run the built-in diagnostics. 5. Carefully inspect the screen for abnormalities. 6. Press the Up button (button 1) on the back cover again. The color of the screen changes to grey.
  • Page 57: Common Problems

    Missing Pixels ∞ Cycle power On-Off. ∞ Pixel that is permanently Off is a natural defect that can occur in LCD technology. ∞ For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Stuck-on Pixels ∞...
  • Page 58 ∞ Check for bent or broken pins in the video cable connector. ∞ Restart the computer in the safe mode. Safety Related Issues ∞ Do not perform any troubleshooting steps. ∞ Contact Dell immediately. Intermittent ∞ Ensure that the video cable connecting the monitor to Problems the computer is connected properly and is secure.
  • Page 59 Image retention from ∞ Set the screen to turn off after a few minutes of screen a static image left idle time. These can be adjusted in Windows Power on the monitor for a Options or Mac Energy Saver setting. long period of time ∞...
  • Page 60: Product-Specific Problems

    Product-specific problems Specific Possible Solutions Symptoms Screen image is too ∞ Check the Aspect Ratio setting in the Display settings small OSD. ∞ Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the ∞ Turn Off the monitor, unplug the power cord, plug it back, monitor with the and then turn On the monitor.
  • Page 61: Appendix

    FCC notices (U.S. Only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance Please follow these safety instructions for best performance, and long life for your monitor: 1. The socket-outlet shall be installed near the equipment and shall be easily accessible.
  • Page 62: Contacting Dell

    3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU product database for energy label and product information sheet S3422DW: https://eprel.ec.europa.eu/qr/428231...
  • Page 63: Stability Hazard

    Stability Hazard. The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall in accordance with the installation instructions. A product may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as: ALWAYS use cabinets or stands or installation methods recommended by the manufacturer of the product set.

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