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Table of Contents
Related Manuals for Dell Alienware AW2521H
Summary of Contents for Dell Alienware AW2521H
- Page 1 Alienware AW2521H Monitor User’s Guide Model: AW2521H Regulatory model: AW2521Hb...
- Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents Safety instructions ......6 About your monitor ......7 Package contents . - Page 4 Installing AWCC through Windows update ... . 60 Installing AWCC from the Dell Support website ..60 Navigating the AlienFX window ..... . .61 Creating a theme .
- Page 5 Contact Dell ........
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Page 6: Safety Instructions
Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply. -
Page 7: About Your Monitor
About your monitor Package contents Your monitor ships with the components shown below. If any component is missing, contact Dell technical support. For more information see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor. - Page 8 Power cable (varies by country) DisplayPort cable (DisplayPort to DisplayPort) Mini-DisplayPort to DisplayPort cable USB 3.2 Gen1 (5 Gbps) upstream cable (enables the USB ports on the monitor) • Quick Setup Guide • Safety, Environmental, and Regulatory Information • Alienware Welcome Card About your monitor...
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Page 9: Product Features
Product features The Alienware AW2521H monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 62.23 cm (24.5 inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through DisplayPort and HDMI, with full-screen support or lower resolutions, supporting a high refresh rate of 360 Hz. -
Page 10: Identifying Parts And Controls
*The 1 ms gray-to-gray mode is achievable in the Extreme mode to reduce visible motion blur and increased image responsiveness. However, this may introduce some slight and noticeable visual artifacts into the image. As every system setup and every gamer's needs are different, Alienware recommends that users experiment with the different modes to find the setting that is right for them. -
Page 11: Top View
Top view Label Description Ambient light sensor Detects ambient light and adjusts the brightness of the display accordingly. For more information, Ambient Light Sensor. Back view Back view without monitor stand Back view with monitor stand About your monitor | 11... - Page 12 Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and access warranty information.
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Page 13: Rear And Bottom View
Rear and bottom view Rear and bottom view without monitor stand Label Description Power connector Connect the power cable (shipped with your monitor). HDMI port (HDMI 1) Connect your computer with the HDMI cable. HDMI port (HDMI 2) Connect your computer with the HDMI cable. - Page 14 SuperSpeed USB 5 Connect your USB 3.2 Gen 1 (5 Gbps) Gbps (USB 3.2 Gen1) device.* Type-A downstream Connect your wired or wireless mouse to this port with NVIDIA port to enable NVIDIA Reflex Latency Reflex Latency Analyzer. Analyzer. NOTE: To use these ports, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer.
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Page 15: Monitor Specifications
devices to the adjacent port. Monitor specifications Model AW2521H Screen type Active matrix - TFT LCD Panel technology Fast IPS Aspect ratio 16:9 Viewable image Diagonal 622.3 mm (24.5 in.) Width (active area) 543.2 mm (21.38 in.) Height (active area) 302.6 mm (11.91 in.) Total area 164372.3 mm... -
Page 16: Resolution Specifications
Color gamut 99% sRGB HDR support HDR10 Calibration accuracy ΔE2000 < 1.5 (average) Built-in devices • SuperSpeed USB 5 Gbps (USB 3.2 Gen1) hub (with 1 USB 3.2 Gen1 (5 Gbps) upstream port) • 4 x USB 5 Gbps (USB 3.2 Gen1) downstream port (including 1 port which supports power-charging) Connectivity •... -
Page 17: Supported Video Modes
Supported video modes Model AW2521H Video display capabilities (HDMI 480p, 576p, 720p, 1080p & DisplayPort playback) Preset display modes HDMI display modes Display mode Horizontal Vertical Pixel clock Sync polarity frequency frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) VESA, 640 x 480 31.47 25.175 VESA, 800 x 600... -
Page 18: Electrical Specifications
VESA, 1024 x 768 48.36 1920 x 1080 @ 60 Hz 67.5 148.5 1920 x 1080 @ 120 Hz 137.26 285.5 1920 x 1080 @ 144 Hz 166.59 346.5 1920 x 1080 @ 240 Hz 291.59 606.5 1920 x 1080 @ 300 Hz 375.8 781.74 1920 x 1080 @ 360 Hz... -
Page 19: Physical Characteristics
NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor. -
Page 20: Environmental Characteristics
Width 465.2 mm (18.32 in.) Depth 251.9 mm (9.92 in.) Weight Weight with packaging 12.3 kg (27.03 lb) Weight with stand assembly 8.1 kg (17.81 lb) and cables Weight without stand assembly 4.5 kg (9.96 lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 3.2 kg (7.05 lb) -
Page 21: Pin Assignments
Pin assignments DisplayPort connector Pin number 20-pin side of the connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR About your monitor | 21... -
Page 22: Plug And Play Capability
HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-... -
Page 23: Universal Serial Bus (Usb) Interface
Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 5 Gbps (USB 3.2 Gen1) compatible. Transfer speed Data rate Power consumption* Super-Speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps... -
Page 24: Usb 3.2 Gen1 (5 Gbps) Downstream Connector
USB 3.2 Gen1 (5 Gbps) downstream connector Pin number 9-pin side of the connector SSRX- SSRX+ SSTX- SSTX+ USB ports • 1 x upstream - rear • 2 x downstream - rear • 2 x downstream - bottom Power charging port - the port with icon;... -
Page 25: Lcd Monitor Quality And Pixel Policy
During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines. - Page 26 • Let your upper arms rest naturally on both sides. • Ensure that your feet are resting flat on the floor. • When sitting, make sure that the weight of your legs is on your feet and not on the front portion of your seat. Adjust your chair's height or use a footrest if necessary to maintain a proper posture.
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Page 27: Handling And Moving Your Display
Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •... -
Page 28: Maintenance Guidelines
• When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the... -
Page 29: Setting Up The Monitor
Setting up the monitor Attaching the stand NOTE: The stand is not factory-installed. NOTE: The following instructions are only applicable for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. - Page 30 5. Open the protective cover on the monitor to access the VESA slot on the monitor. CAUTION: When connecting the stand assembly to the display, do not place the stand riser directly on the display back panel. Doing so may damage the pogo pins on the stand due to misalignment.
- Page 31 10. Connect the required cables to the monitor. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables.
- Page 32 CAUTION: Do not plug the power cable into the wall outlet or turn on the monitor until you are instructed to do so. 11. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. CAUTION: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage.
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Page 33: Connecting The Computer
13. Slide the tabs on the I/O cover into the slots on the display back cover until it snaps into place. NOTE: Ensure that all cables pass through the I/O cover and cable- management slot on the stand riser. Connecting the computer WARNING: Before you begin any of the procedures in this section, follow the Safety... -
Page 34: Removing The Monitor Stand
2. Connect the other end of the USB 3.2 Gen1 upstream cable to an appropriate USB 3.2 Gen1 port on your computer. 3. Connect the USB 3.2 Gen1 peripherals to the USB 3.2 Gen1 downstream ports on the monitor. 4. Plug the power cables for your computer and monitor into a wall outlet. 5. - Page 35 5. Disconnect the cables from the monitor and slide them out through the cable-management slot on the stand riser. 6. Press and hold the stand release button. 7. Lift the stand up and away from the monitor. Setting up the monitor | 35...
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Page 36: Vesa Wall Mounting (Optional)
VESA wall mounting (optional) (Screw dimension: M4 x 10 mm) Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat surface. 2. Remove the monitor stand. (See Removing the monitor stand.) 3. -
Page 37: Operating The Monitor
Operating the monitor Power on the monitor Press the power button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2. -
Page 38: Using The Rear-Panel Controls
• For 2-way (up and down) directional navigation. • Toggles between the menu items. • Increases (up) or decreases (down) the parameters of selected menu item. Using the rear-panel controls Use the control buttons on the rear of the monitor to access the OSD menu and shortcut keys. -
Page 39: Using The On-Screen Display (Osd) Menu
When you press any of these button on the rear panel (including the joystick button), the OSD Status Bar appears to let you know the current settings of some OSD functions. Using the On-Screen Display (OSD) menu Accessing the menu system Icon Menu and Description... - Page 40 Preset Modes • Standard: Loads the monitor's default color settings. This is the default preset mode. G-SYNC Esports: Loads specialized settings which • allows for a consistent gaming experience when playing esports games. • FPS: Loads color settings ideal for First-Person Shooter (FPS) games.
- Page 41 Game Enhance The feature offers three available functions to enhance Mode your gameplay experience. • Off Select to disable the functions under Game Enhance Mode. • Timer Allows you to disable or enable the timer at the upper left corner of the display. The timer shows the time elapsed since the game starts.
- Page 42 Dark Stabilizer The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in dark area of the display image. Variable Allows you to enable backlight control by selecting a Backlight preset mode to intelligently adjust the backlights.
- Page 43 Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Move the joystick right to increase the brightness level or move the joystick left to decrease the brightness level (min. 0 / max. 100). Contrast Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
- Page 44 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Select the DP input when you are using the DisplayPort (DP) connector. Press the joystick button to confirm the selection. HDMI 1 Select the HDMI 1 or HDMI 2 input when you are using the HDMI connector.
- Page 45 AlienFX Use this menu to adjust the LED light settings for the Lighting Power button, Alienware logo, and the light stripe on the stand. Before making any adjustments, select any or all of these 3 zones from the submenus. The illustration below indicates the lighting zones.
- Page 46 All Zones To specify an LED lighting color for the selected area, select On and move the joystick to highlight the Zone 1: Back Custom Color option. Zone 2: Stand Zone 3: Power Button Then you can make a selection from the list of 20 available colors by moving the joystick up or down.
- Page 47 The following table depicts the color number and the RGB codes used for the 20 LED colors. To turn off the AlienFX lights, select Off. NOTE: These functions are only available when Spectrum is disabled. Custom It is a read-only menu. When you use Color or/and Spectrum to make LED lighting adjustments, this menu status shows Off;...
- Page 48 Spectrum When you select On, the AlienFX lights of 3 zones glow and change colors in the sequence of the color spectrum: red, orange, yellow, green, blue, indigo, and violet. Reset AlienFX Resets all settings under the AlienFX Lighting menu to Lighting the factory defaults.
- Page 49 G-SYNC® Use this menu to utilize the latency tool, enable the Processor ULMB function, and adjust the ULMB pulse width. NVIDIA Reflex Detects and analyzes the time latency between Latency triggering of the mouse and the actual action displayed Analyzer during gameplay.
- Page 50 NVIDIA ULMB NVIDIA ULMB (Ultra Low Motion Blur) helps have less of a motion blur effect while you are watching fast- moving images. When the graphics card supports G- SYNC, make sure that the Enable G-SYNC function is not selected in the NVIDIA Control Panel. NOTE: This function is available when the refresh rate is 144 Hz or 240 Hz with DP connection.
- Page 51 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
- Page 52 Displays the Service Tag of your monitor. The Service Tag is a unique alphanumeric identifier that is required when you contact Dell technical support, access warranty information, search for latest drivers on Dell support website and so on. Ambient Light...
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Page 53: Osd Warning Message
Eco Mode When the computer goes into standby mode, the Eco Mode on the monitor enables it to go into standby as well. The default setting is On . Selecting Off may prevent the monitor from going into Standby mode. NOTE: Pressing any button (including the joystick button) on the rear panel of the monitor may also wake up the monitor after it goes into Standby mode. - Page 54 When Factory Reset is selected, the following message appears: When NVIDIA Reflex Latency Analyzer is turned On, the following message appears: When NVIDIA Reflex Latency Analyzer is On, if a mouse is not directly plugged into the designated port, the following message appears: 54 | Operating the monitor...
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Page 55: Setting The Maximum Resolution
Depending on your computer, complete one of the following procedures: If you have a Dell desktop or a laptop: • Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): •... -
Page 56: Using The Tilt, Swivel, And Vertical Extension
• Go to your graphics card website and download the latest graphic drivers. Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. -
Page 57: Vertical Extension
Vertical extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. Rotating the display Before you rotate the display, ensure it is completely extended vertically and completely tilted up to avoid hitting the bottom edge of the monitor. Operating the monitor | 57... -
Page 58: Rotate Clockwise
Rotate clockwise Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go www.dell.com/support and see the Download section for Video Drivers for latest driver updates. -
Page 59: Adjusting The Rotation Display Settings Of Your System
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. -
Page 60: Using Alienfx Application
• If the driver update is not responding in your computer, install AWCC from the Dell Support website. Installing AWCC from the Dell Support website 1. Enter AW2521H in the query field at www.dell.com/support/drivers, and download the latest version of the following items: • Alienware Command Center Application •... -
Page 61: Navigating The Alienfx Window
Navigating the AlienFX window With the Alienware Command Center, AlienFX allows you to control the LED lighting colors and transition effects for your Alienware monitor. In the AWCC home screen, click FX in the top menu bar to access the home screen of AlienFX. - Page 62 When you start to customize a theme, you should see the following screen: Screen with the front view of monitor Screen with the back view of monitor The following table describes the functions and features on the screen: Functions Descriptions LIGHTING panel Use the controls in this panel to set up lighting effects for a theme.
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Page 63: Creating A Theme
Zone selection To make adjustments for a single zone, click the specific check box. To make adjustments for all zones, click the All Zones check box. Live preview The lighting zones are with numbered callouts. You may select a single zone by clicking the number on the image. -
Page 64: Setting Lighting Effects
Setting lighting effects The LIGHTING panel provides various lighting effects. You may click Effect to open a drop-down menu with available options. NOTE: The options displayed may vary depending on the lighting zone(s) you specified. The following table provides an overview of different options: Morph Descriptions The effect changes the light color into another... - Page 65 Pulse Descriptions The effect makes the light flash with a short pause. To make the adjustments: 1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed on the right field.
- Page 66 Spectrum Descriptions The effect makes the light change in sequence of spectrum: red, orange, yellow, green, blue, indigo, and violet. You can drag the TEMPO slider to adjust the transition speed. NOTE: The option is available only when you select All Zones to make lighting adjustments.
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Page 67: Troubleshooting
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. -
Page 68: Built-In Diagnostics
4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. After performing the above steps, if the monitor displays no video output, then the problem may be with the graphics card or the computer. Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or... -
Page 69: Common Problems
Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What you Possible solutions symptoms experience No Video/ No picture • Ensure that the video cable connecting the Power LED off monitor and the computer is properly connected and secure. - Page 70 • Cycle power On-Off. has spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell support site: www.dell.com/pixelguidelines. Stuck-on Pixels LCD screen •...
- Page 71 Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions monitor to the computer is connected on & off properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
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Page 72: Product Specific Problems
Product specific problems Specific What you Possible solutions symptoms experience Screen image Image is • Reset the monitor to factory settings. is too small centered on screen, but does not fill entire viewing area Cannot adjust OSD does not • Turn off the monitor, unplug the power the monitor appear on the cord, plug it back, and then turn on the... - Page 73 The displayed Display will • Do not use a USB-C adapter or dock. pictures freeze, has Connect the DP/HDMI cable directly to appear black screen or your notebook/desktop. incorrectly display when the DP/ abnormal HDMI cable is screen connected through a USB-C adapter or dock to your...
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Page 74: Universal Serial Bus (Usb) Specific Problems
Universal Serial Bus (USB) specific problems Specific What you Possible solutions symptoms experience USB interface • Check that your monitor is turned on. is not working peripherals are • Reconnect the upstream cable to your not working computer. • Reconnect the USB peripherals (downstream connector). -
Page 75: Appendix
For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.