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The SmartBand doesn't seem to
charge
•
Check the battery notification light status.
Battery notification light status
Notification light A flashes continuously
Notification light A is on
•
Charge the SmartBand using another USB cable, or charge the SmartBand from the
USB port of a computer, to rule out whether there is something wrong with the
cable or the charger.
I can't set up my SmartBand to work
with my Android™ device
•
Make sure that your SmartBand is charged and turned on.
•
Make sure that the software version of your Android™ device is Android™ 4.4 or
later and that your Android™ device supports Bluetooth® version 3.0.
•
Make sure that you have installed the latest version of the SmartBand application
on the Android™ device, and then pair and connect your SmartBand with your
Android™ device.
•
Drag down the status bar at the top of the screen to open the Notification panel,
then check that
•
Make sure that your SmartBand is within a 10-metre range of your phone or tablet.
•
Make sure that the Bluetooth® function of your phone or tablet is turned on.
•
Turn off and then turn on the Bluetooth® function in your phone or tablet and wait
for a minute.
•
Set up your SmartBand again to work with your Android™ device.
To set up your SmartBand using NFC
The battery is charging and is not yet fully charged
The battery is fully charged
is visible. If
is visible, you are already connected.
3
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