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The USB modem is not working. The
CSA icon remains black even after
plugging in the USB modem.
The CSA icon is green, but I have
problem in logging in, or connect to
my ISP.
First, please check if the driver is running properly.
1.
On the desktop, select, Start>Settings>Control Panel
2.
Double click the System icon, and select the option button
Hardware>Devices Manager ( In Windows 98/ME, we just
need to click Devices Manager)
3.
Check if the "ADSL USB Modem" is installed under
Network Adapters. If the device shows with an "!", it
means the device not working properly. You may try to
disable the device by right-click the device icon and then
enable it again by the same way (this method is not provided
in Windows 98/ME). You may be asked to restart the PC
after disabling/enabling the device, please follow all the
instructions
If the problem persists, it is recommended to "cleanup" the
installation and reinstall. "Cleanup" is a utility that can be run
from the support CD. At the Windows Start button, select Run,
click Browse and search for "cleanup.exe" on the support CD.
Once you run the utility, it pops up a message for restarting the
system. Reinstall the driver after rebooting.
Run "cleanup" utility and reinstall may solve the problem.
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