Table of Contents
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6.3
6.3.1
6.3.2
6.3.3
6.3.4
6.3.5
6.4
6.4.1
6.4.2
6.4.3
6.5
6.5.1
6.5.2
6.5.3
6.5.4
7
Service and maintenance ............................................................................... 80
7.1
7.2
7.3
7.4
7.5
7.5.1
7.5.2
8
Recycling and disposal ................................................................................... 86
9
Error messages and solutions ....................................................................... 87
9.1
9.2
10
Technical Specifications ................................................................................. 89
11
Appendix .......................................................................................................... 91
11.1
11.2
SIPIX MO/SD ZN
Entry-ID: 109792654, 04/2021
Communication with the Siemens Service Center (SIPIX SD
ZN) ...................................................................................................... 53
Service Agreements and Remote Service Tickets ............................. 53
Overview of steps ............................................................................... 54
Arranging a Service Call with Siemens Remote Services ................. 54
Conducting an Audio/Video Conference ............................................ 56
Communication via desktop sharing .................................................. 57
Expansion of communication through data glasses with Android
operating system ................................................................................ 58
Preparations ....................................................................................... 58
Setting up a Network Connection ....................................................... 59
Setting up a connection using data goggles ...................................... 60
Operation of the SIPIX RC Video/Audio App ..................................... 61
Overview of SIPIX RC Views ............................................................. 61
Operating the Expert View ................................................................. 62
Operating the Remote View ............................................................... 72
Operating the BT View ....................................................................... 77
Maintenance ....................................................................................... 80
Cleaning ............................................................................................. 81
Maintenance intervals ........................................................................ 82
Storage ............................................................................................... 82
Battery ................................................................................................ 83
Battery Replacement During Operation ............................................. 83
Installing and Removing the Battery .................................................. 84
Error Messages of the Application "SIPIX RC2" ................................ 87
Error Messages of the SIPIX Tablet ................................................... 87
Service and support ........................................................................... 91
Industry Mall ....................................................................................... 92
5
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