Solving Problems - Sony PEG-NZ90 Intellisync Operating Instructions Manual

For details on applications that cannot be backed up, refer to manuals for each
application.
If you want to make a complete backup, use the Memory Stick Backup application.
For details on HotSync, refer to "Exchanging and updating data using a HotSync
operation" in the "Handbook."

Solving problems

Should you encounter problems, please follow the procedure below.
Sony recommends that you make a note of displayed messages or alerts to find
the key to solve the problem.
Step 1 Refer to "Troubleshooting Q&A" or
• Read "Troubleshooting Q&A" carefully.
• Double-click the CLIÉ Info icon, select Manuals and read the details
about the applications.
Step 2 Refer to the Sony CLIÉ handheld Support
On the Sony CLIÉ handheld Support website
(http://www.ita.sel.sony.com/support/clie/), you can see
information for the answers to frequently asked questions (FAQ),
download provisions of latest programs, information on how to connect
peripheral devices etc.
Double-click the CLIÉ Info icon and select CLIÉ Customer Support on
your computer.
Note
Thousands of third-party add-on applications are available for the Palm OS
Sony does not support third-party applications. If you have a problem with a third-party
application, contact the developer or publisher of that software.
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manuals for each application.
website.
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platform.