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Nokia 3806 Service Manual

Mobile terminal
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Nokia Customer Care
Service Manual
RM-583 (Nokia 3806; L3&4)
Mobile Terminal
Part No: (Issue 1)
COMPANY CONFIDENTIAL
Copyright © 2009 Nokia. All rights reserved.

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  • Page 1 Nokia Customer Care Service Manual RM-583 (Nokia 3806; L3&4) Mobile Terminal Part No: (Issue 1) COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 2 RM-583 Amendment Record Sheet Amendment Record Sheet Amendment No Date Inserted by Comments Issue 1 10/2009 Lancy.Yang Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 3 Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
  • Page 4 Use only approved components as specified in the parts list. Ensure that all components, modules screws and insulators are correctly re–fitted after servicing and alignment. Ensure that all cables and wires are correctly repositioned. Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 5 Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 6 RM-583 ESD protection ESD protection Nokia requires that product service points have sufficient ESD protection (against static electricity) when servicing products. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
  • Page 7 Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices. All of the above suggestions apply equally to the product, battery, charger or any accessory. Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 8 While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing. Please state: Title of the Document + Issue Number/Date of publication...
  • Page 9 Batteries' performance is particularly limited in temperatures well below freezing. Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste. Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 10 RM-583 Battery information (This page left intentionally blank.) Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 11 2- Parts Lists and Exploded View 3- Service Software Instruction 4- Service Tools 5- Antenna Description and Troubleshooting 6- Baseband Description and Troubleshooting 7- RF Description and Troubleshooting 8- Schematics Glossary Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 12 RM-583 Nokia 3806 Service Manual Structure (This page left intentionally blank.) Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 13 Nokia Customer Care 1- General Information Issue 1 Page 1-1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 14 RM-583 General Information (This page left intentionally blank.) Page 1-2 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 15: Table Of Contents

    Product selection ........................page 1-5 RM-583 PCI overview.......................page 1-6 Phone features and sales package ..................page 1-7 Accessories ..........................page 1-8 Technical Specifications......................page 1-9 General specifications.....................page 1-9 Battery endurance......................page 1-9 Issue 1 Page 1-3 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 16 RM-583 General Information (This page left intentionally blank.) Page 1-4 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 17: Product Selection

    RM-583 General Information Product selection RM-583 (Nokia 3806) mobile terminal offers a CDMA single band engine and supports following features: Figure 1: View of RM-583 Issue 1 Page 1-5 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 18: Rm-583 Pci Overview

    RM-583 General Information RM-583 PCI overview Page 1-6 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 19: Phone Features And Sales Package

    Multimedia (music/video/media player) Download/DRM Keypad lock via software WAP browser Long SMS, MMS, Instant Messaging and vCard Alarm Clock; Calculator; Calendar; Timer; World Clock; Translator Application OTAPA/OTASP supported Issue 1 Page 1-7 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 20: Accessories

    Car Charger AC-6 Travel Charger HF200 Car Kits HS-47 Stereo Headset WH-200 Mono Headset BH214 Stereo Bluetooth BH104 Mono Bluetooth HF310 BT speakerphone CA-101 Micro USB Cable Page 1-8 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 21: Technical Specifications

    BL-4C;860 mAh Li-Ion battery pack Battery endurance Battery NMP Talk Time NMP standby Time BL-4C 860 mAh Li-ion 5hours China 2 to 8.3 days SEAP/MEA/LTA 4 to 8.3 days Issue 1 Page 1-9 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 22 RM-583 General Information (This page left intentionally blank.) Page 1-10 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 23 Nokia Customer Care 2- Parts Lists and Exploded View Issue 1 Page 2-1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 24 RM-583 Parts lists and Exploded View (This page left intentionally blank.) Page 2-2 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 25 RM-583 Parts lists and Exploded View Table of Contents Phone exploded view........................page 2-5 Spare parts overview ........................page 2-5 Issue 1 Page 2-3 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 26 RM-583 Parts lists and Exploded View (This page left intentionally blank.) Page 2-4 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 27 Parts lists and Exploded View Phone exploded view Spare parts overview Spare parts list Refer to the latest Service Bulletins (spare parts, SWAP units and service tools) on the Nokia Online website for RM-583 (Nokia 3806). Issue 1 Page 2-5 COMPANY CONFIDENTIAL Copyright ©...
  • Page 28 RM-583 Parts lists and Exploded View (This page left intentionally blank.) Page 2-6 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 29 Nokia Customer Care 3- Service Software Instructions Issue 1 Page 3-1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 30 RM-583 Service Software Instruction (This page left intentionally blank.) Page 3-2 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 31 Hardware, operating system and environment request........... page 3-5 Software utilization......................page 3-5 Installation ........................page 3-5 Use of AMS ...........................page 3-18 Bload mode........................page 3-18 General mode .......................... page 3-25 Issue 1 Page 3-3 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 32 RM-583 Service Software Instruction (This page left intentionally blank.) Page 3-4 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 33: Software Summary

    General mode includes seven types: Download, PRI Operation, Display Capture, Label Printing, RF Backup, RF Calibration and Write NV. Installation Follow the steps below to install Nokia 3806 AMS tool successfully: First, install Phone driver and Dongle driver separately. Issue 1...
  • Page 34 Second, install AMS software directly. Third, install Calibration Tool Run Time, which supports RF calibration. Steps for installing phone driver 1. Double click the NOKIA 3806 USB DRIVER Ver1.1.msi. 2. Click “Next” to continue with the following steps. Page 3-6...
  • Page 35 RM-583 Service Software Instruction 3. Click “Install” to continue with the following steps. Issue 1 Page 3-7 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 36 If you don’t have dongle, you must have User ID and password, otherwise you can’t use AMS tool. 1. Double click Sentinel System Driver Installer 7.5.0.exe. 2. Click “Next” to continue with the following steps. Page 3-8 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 37 RM-583 Service Software Instruction 3. Select “I accept the license agreement”, then click “Next” button. Issue 1 Page 3-9 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 38 RM-583 Service Software Instruction 4. Select “Complete” setup type then click “Next” button. Page 3-10 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 39 RM-583 Service Software Instruction 5. Click “Install” to continue with the following steps. Issue 1 Page 3-11 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 40 6. Click “Finish” button to complete the installation. Steps for installing calibration tool run time 1. Double click setup.exe. 2. Click “Next” to continue with the following steps. Page 3-12 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 41 RM-583 Service Software Instruction Issue 1 Page 3-13 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 42 RM-583 Service Software Instruction 3. Select “I accept the License Agreement(s)” and “Next”. Page 3-14 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 43 RM-583 Service Software Instruction Issue 1 Page 3-15 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 44 RM-583 Service Software Instruction 4. Click “Next”. Page 3-16 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 45 RM-583 Service Software Instruction 5. Waiting for installation. Issue 1 Page 3-17 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 46: Use Of Ams

    2. Press “Down key” for about 5 seconds till USB cable is connected between the PC and the phone. Steps for installing package 1. Double-click the package you want to install. It displays as below. Page 3-18 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 47 RM-583 Service Software Instruction 2. Click “Next >”. 3. Click “Install” to start the installation. Issue 1 Page 3-19 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 48 RM-583 Service Software Instruction 4. Installing. Page 3-20 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 49 The “Download” tab will show all available software versions for update according to the CPC code input by you or by the combo box. 1. Click the “Download” tab. Issue 1 Page 3-21 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 50 RM-583 Service Software Instruction Page 3-22 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 51 If the warning dialog pops up, refer to below instructions: 1. You have input an incorrect CPC code. 2. You have not installed the appropriate package. 3. Select the exact SW Version you need. Issue 1 Page 3-23 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 52 RM-583 Service Software Instruction Page 3-24 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 53: General Mode

    The handset must be in Power Up status. Download “Download” function in General mode is same as that in Bload mode. Details please refer to Page 3-23. Issue 1 Page 3-25 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 54 PRI Settings Editor supports loading the file on PC to Phone, reading and writing PRI NV value. 1. Click “PRI Operation” on the left panel to enter PRI operation interface: Page 3-26 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 55 RM-583 Service Software Instruction 2. Click “Read” button to read the PRI NV value from the Phone. Issue 1 Page 3-27 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 56 RM-583 Service Software Instruction Page 3-28 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 57 RM-583 Service Software Instruction 3. Click “NAM” and choose the NV you need. Issue 1 Page 3-29 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 58 RM-583 Service Software Instruction 4. Click “Search” to find the NV item by NV ID or NV name and then “Find”. Page 3-30 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 59 6. Click “Write” and “Save to file” to write PRI NV value to phone. Click “Open” to open a PRI file on PC to write to the phone. Issue 1 Page 3-31 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 60 PRI Compare compares two PRI files and indicates the difference between them. Note: Before the compare operation, you must read the PRI from the phone once. 1. Click “PRI Compare” to enter PRI compare interface. Page 3-32 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 61 RM-583 Service Software Instruction 2. Select two PRI files on PC by “Browse…” button. 3. Click “Start”, the comparison will be shown on the list left. Issue 1 Page 3-33 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 62 RM-583 Service Software Instruction Page 3-34 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 63 Label Printing is used to print out the product label. Read out the data from the handset first, transfer into file and print it out. Set up the printer Select Start->Control panel->Printer and fax on your PC. Issue 1 Page 3-35 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 64 1. Click right button to set Zebra 110XiIII Plus (600dpi) printer as the default printer. Right click the icon, select Properties, choose Port sheet, select Lpt1 port Click “OK” button, finish the configuration. Page 3-36 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 65 RM-583 Service Software Instruction 2. Click “Label Printing” button to enter label printing interface: 3. Click “Refresh”. 4. Read out data and transfer into printing file. Issue 1 Page 3-37 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 66 5. Click “print” to start printing. RF backup Critical Data Backup is used to backup the data, NV, RF parameters. 1. Switch to “RF Backup”: Page 3-38 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 67 RM-583 Service Software Instruction Issue 1 Page 3-39 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 68 RM-583 Service Software Instruction 2. Click “Backup”. Page 3-40 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 69 RM-583 Service Software Instruction 3. Backup successfully. RF calibration RF calibration is a tool for automatic tuning of RF values. Check the hardware setup before the calibration. Issue 1 Page 3-41 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 70 RM-583 Service Software Instruction 1. Click “RF Calibration”. Page 3-42 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 71 DUT’s UART1, see “Hardware Connection”, then: ComPort = 1 or 2; Note: It is recommended to use UART1 to communicate with PC; if using USB cable between PC Issue 1 Page 3-43 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 72 In the file, only “[CaliItem]” section is required to select item to calibrate; other Sections include test parameters and test specification, which can not be changed. 3.2.1 [CaliItem] Page 3-44 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 73 Click “Start” Button, pop up input dialog and input device serial number, shown as below After input serial number, Press “Enter” key to begin to calibrate, shown as below: Issue 1 Page 3-45 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 74 RM-583 Service Software Instruction Waiting for about 80s, till calibration pass, shown as below: Page 3-46 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 75 RM-583 Service Software Instruction Display capture Display Capture supports screen capture. 1. Click “Display Capture”. Issue 1 Page 3-47 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 76 3. Save the picture to PC by “Save as” or clear the picture by “Clear”. Write NV “Write NV” function supports Phone NV value set. 1. Click “Write NV”: Page 3-48 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 77 RM-583 Service Software Instruction 2. Click “Write” to write the NV value. Issue 1 Page 3-49 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 78 RM-583 Service Software Instruction 3. When all NV are written, a pop-up is displayed. 4. Click “Refresh” to see the updated Phone information. Page 3-50 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 79 Nokia Customer Care 4- Service Tools Issue 1 Page 4-1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 80 RM-583 Service Tools (This page left intentionally blank.) Page 4-2 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 81 External connections & switch instructions..............page 4-6 MJ-272 PWB pin definition....................page 4-8 Handling instruction....................... page 4-8 Power on sequence.......................page 4-11 AC power supply......................page 4-11 DC power supply......................page 4-12 Page 4-3 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 82 RM-583 Service Tools (This page left intentionally blank.) Page 4-4 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 83: Introduction

    This test cable is used for RF engine testing and tuning. It snaps directly on the mobile terminal’s RF connector and converts the output to a surface mounting assembly connector. Page 4-5 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 84: L3 Service Configuration

    It is not possible to use the service software without the dongle. Service configuration The following diagram illustrates service setup with Module Jig. MJ-272 handling instructions External connections & switch instructions Page 4-6 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 85 S2 switch for download and test mode (will be removed in MP stage) S3 switch for power on and off S1 switch for current measurement 10- S4 switch for main power and backup power supply Page 4-7 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 86: Mj-272 Pwb Pin Definition

    RM-583 Service Tools MJ-272 PWB pin definition Handling instruction 1. Put PWB onto the module jig. Page 4-8 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 87 RM-583 Service Tools 2. Close the module jig up. Page 4-9 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 88 RM-583 Service Tools 3. Connection with PC Page 4-10 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 89: Power On Sequence

    Press *0521# in idle mode to enter test mode > manual test to perform full phone functionality check. Power on sequence AC power supply 1. S4 @right Vcc1:6.5V-7.5V,Imax=1A; 2. S1@right measure main current with current meter; Page 4-11 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 90: Dc Power Supply

    RM-583 Service Tools 3. S3@right power on. DC power supply 1. S @left V : 3.7V~4.2V; 2. S @right power on. Page 4-12 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 91 Nokia Customer Care 5- Antenna Description Issue 1 Page 5-1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 92 RM-583 Antenna Description and Troubleshooting (This page left intentionally blank.) Page 5-2 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 93 Visual quality requirements ........................page 5-5 Failures and corrective measures........................page 5-5 Damaged RF feed point pin........................page 5-6 Obstructed RF feed point pad ........................page 5-7 RF connector failure............................page 5-8 Issue 1 Page 5-3 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 94 RM-583 Antenna Description and Troubleshooting (This page left intentionally blank.) Page 5-4 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 95: Introduction

    20 dB. If the internal antenna is missing, install antenna-asm Module. If the radiator is damaged, replace it with a new antenna-asm Module. Figure 1: B Cover Assembly Issue 1 Page 5-5 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 96: Damaged Rf Feed Point Pin

    If the RF feed pin is broken or bent, replace the antenna-asm Module. If the RF feed pin spring turns out damaged, replace the antenna-asm Module. Figure 2: Back view of internal antennas Page 5-6 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 97: Obstructed Rf Feed Point Pad

    Figure 3: PWB layout of RF feed point and antenna match circuit for main antenna Figure 4: PWB layout of RF feed point and antenna match circuit for Bluetooth antenna Issue 1 Page 5-7 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 98: Rf Connector Failure

    RF output terminal – connect to the antenna pad through antenna match circuit. RF connector terminal – connect to RF coaxial cable. Figure 5: RF input / output terminal for main antenna Page 5-8 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 99 Nokia Customer Care 6- Baseband Description and Troubleshooting Issue 1 Page 6-1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 100 RM-583 Baseband Description and Troubleshooting (This page left intentionally blank.) Page 6-2 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 101 UIM card circuit ........................page 6-29 T-flash card unreadable....................... page 6-30 T-flash card circuit ......................page 6-31 Camera unreadable ......................page 6-32 Camera circuit........................page 6-33 Charging faults troubleshooting..................page 6-34 Issue 1 Page 6-3 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 102 RM-583 Baseband Description and Troubleshooting (This page left intentionally blank.) Page 6-4 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 103: Key Components Overview

    Baseband Description and Troubleshooting Key components overview Component Model Number Supplier Baseband processor QSC1110-0-284CSP Qualcomm Camera 339844 Memory PF38F5060M0Y3DF Numonyx BM8547 Bluetooth BTS4025-0-36WSP Qualcomm FM Stereo radio TEA5991UK Issue 1 Page 6-5 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 104: System Block Diagram

    RM-583 Baseband Description and Troubleshooting Bottom System block diagram Page 6-6 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 105: Platform Introduction

    Multimedia phones including gaming, video and more Wireless connectivity — Bluetooth (QSC1110 device only), FM radio (with RDS) To simply describe this highly integrated device, topics are addressed within three major categories that Issue 1 Page 6-7 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 106 Output voltage regulation General housekeeping User interfaces PM-level interfaces Baseband is powered by the following regulators: VREG_S1 = 1.2V,600mA VREG_S2 = 1.2V,600mA VREG_MPLL = 1.35V,150mA VREG_MSME1 = 1.8V,300mA Page 6-8 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 107: Power Up

    Power up While PS_HOLD signal is low, QSC11xx device is in one of its OFF states. Circuits continually monitor these 4 events that could trigger a power-on sequence: Issue 1 Page 6-9 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 108: Power Off

    PS_HOLD signal goes low responding to keypad power button being pressed. VDD voltage drops below UVLO threshold. QSC11xx core die temperature exceeds its “severe” over-temperature threshold. Power Distribution Page 6-10 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 109: Battery

    Command/ Data between QSC and LCD. Troubleshooting Firstly, carry out a thorough visual check of the module. Make sure in particular that: 1. There is no mechanical damage. Issue 1 Page 6-11 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 110: Power Does Not Stay On (Refer To Vreg_Out Circuit)

    Big current appears when power is fed to Vbattery or “power on” key is pressed on the handset. 1. Check if the following voltages of PMIC are normal: Page 6-12 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 111 QSC in invoking the programs of FLASH. Case four: This case is caused by no program in Memory. For details please refer to below flow chart. Issue 1 Page 6-13 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 112: Power Does Not Stay On Troubleshooting

    RM-583 Baseband Description and Troubleshooting Power does not stay ON troubleshooting PMU circuits Page 6-14 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 113: Audio Faults

    MIC and listen at the Receiver, if there is no voice, check test needle of MIC and Receiver, the circuitry and the outlook of MIC and Receiver. Audio faults troubleshooting Issue 1 Page 6-15 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 114 RM-583 Baseband Description and Troubleshooting Page 6-16 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 115 RM-583 Baseband Description and Troubleshooting MIC +HEADSET+SPEAKER+RECEIVER Circuit Design Issue 1 Page 6-17 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 116: Display Faults

    First check if LCD is well connected with the module, if not, replace the connection or weld it again. Then check the data input and operation voltage of LCD, if they are both ok, focus on CPU then. Display faults troubleshooting Page 6-18 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 117: Keypad Faults (Refer To Keypad Circuitry)

    2. if FPCA is ok, check the connector in case any soldering issue; 3. if the connector is ok, turn to check and analyze main board. Keypad faults troubleshooting Issue 1 Page 6-19 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 118 RM-583 Baseband Description and Troubleshooting Page 6-20 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 119 RM-583 Baseband Description and Troubleshooting Issue 1 Page 6-21 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 120: Keypad Part Circuitry

    Baseband Description and Troubleshooting Keypad part circuitry Vibrator faults Press *0521# on the keypad in idle to enter test mode-> manual test-> vibrator-> on No vibration troubleshooting Page 6-22 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 121: Vibrator Circuit

    1. Check if the bottom insert of the mobile phone is well connected. 2. Check the connection of COM port on PC and the configuration of COM setting. Issue 1 Page 6-23 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 122: Usb Interface Disabled Troubleshooting

    3. Check the welding of the mobile phone connection, whether there is foreign impurity 4. Check Vbus, D+, D- status. 5. Check if USB over-Voltage IC works normally. 6. Check CPU welding. USB Interface disabled troubleshooting Page 6-24 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 123: Usb Circuit

    RM-583 Baseband Description and Troubleshooting USB circuit Issue 1 Page 6-25 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 124: Fm Faults Troubleshooting

    RM-583 Baseband Description and Troubleshooting FM faults troubleshooting Page 6-26 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 125: Fm Circuit

    RM-583 Baseband Description and Troubleshooting FM circuit Issue 1 Page 6-27 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 126: Uim Card Unreadable Troubleshooting

    RM-583 Baseband Description and Troubleshooting UIM card unreadable troubleshooting Page 6-28 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 127: Uim Card Circuit

    RM-583 Baseband Description and Troubleshooting UIM card circuit Issue 1 Page 6-29 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 128: T-Flash Card Unreadable

    Check if CN1401 is broken or soldering Change CN1002 issue? Check F1401 D1401 and Its around components Change the broken is broken or Soldering Components. issue? Change CPU Page 6-30 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 129: T-Flash Card Circuit

    RM-583 Baseband Description and Troubleshooting T-flash card circuit Issue 1 Page 6-31 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 130: Camera Unreadable

    Check F2001 F2003 and Change the broken around components Components. broken or soldering issue. Check the signals of camera such as clock is Change CPU ok or not? Page 6-32 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 131: Camera Circuit

    RM-583 Baseband Description and Troubleshooting Camera circuit Issue 1 Page 6-33 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 132: Charging Faults Troubleshooting

    RM-583 Baseband Description and Troubleshooting Charging faults troubleshooting Page 6-34 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 133 Nokia Customer Care 7- RF Description and Troubleshooting Issue 1 Page 7-1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 134 RM-583 RF Description and Troubleshooting (This page left intentionally blank.) Page 7-2 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 135 QDART tool setup........................page 7-8 TX DC test points.........................page 7-9 TX RF test points ........................page 7-10 TX path troubleshooting ......................page 7-10 RX path troubleshooting......................page 7-12 Issue 1 Page 7-3 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 136 RM-583 RF Description and Troubleshooting (This page left intentionally blank.) Page 7-4 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 137: Components Layout

    RM-583 RF Description and Troubleshooting Components layout Figure 1：Components Layout -Top Issue 1 Page 7-5 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 138 RM-583 RF Description and Troubleshooting Figure 2: Components Layout-Bottom Page 7-6 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 139 RM-583 RF Description and Troubleshooting Figure 3: Diagram of RM-583 Figure 4: Main RF components Issue 1 Page 7-7 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 140: Tx Troubleshooting

    9. Set PA Range to “R0-on R1-off”, see ⑤. 10. Set “Set TX on/off “ to “on”, see ⑥. 11. Set “Set TX PDM Adj “ to “0”, see ⑦. Page 7-8 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 141: Tx Dc Test Points

    PA_R0=High: high gain mode 2（C250） PA_R0 PA_R0=Low: bypass mode PA_ON0=High: for cell band PA turn on 3（C251） PA_ON0 PA_ON0=Low: off Table 1: TX DC Test Point Issue 1 Page 7-9 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 142: Tx Rf Test Points

    29dBm 3（C229） Coupler output about 29dBm 4 (C103) Duplexer output About 28dBm 5（S101） RF Connector Output about 28dBm Table 2: TX RF Test Points TX path troubleshooting Page 7-10 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 143 2, is it ok? Of U103 Measure RF test point 5@ Reheat solder joints Reheat solder joints table 2, is it ok? Of C103 Of S101 TX troubleshooting finished Issue 1 Page 7-11 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

  • Page 144: Rx Path Troubleshooting

    If Tx path is OK but Rx path is not OK, check U103 first, then L105，C306，C307，L307，L308，C308，L303 and L304. If all the soldering of the above components (0402) is OK, check QCS1110 to see if replacement is needed. Page 7-12 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 145 Nokia Customer Care 8- Schematics Issue 1 Page 8-1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 146 RM-583 Schematics (This page left intentionally blank.) Page 8-2 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 147 RM-583 Schematics Issue 1 Page 8-3 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 148 RM-583 Schematics Page 8-4 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 149 RM-583 Schematics Issue 1 Page 8-5 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 150 RM-583 Schematics Page 8-6 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 151 RM-583 Schematics Issue 1 Page 8-7 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 152 RM-583 Schematics Page 8-8 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 153 RM-583 Schematics Issue 1 Page 8-9 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 154 RM-583 Schematics Page 8-10 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 155 RM-583 Schematics Issue 1 Page 8-11 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 156 RM-583 Schematics Page 8-12 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 157 RM-583 Schematics Issue 1 Page 8-13 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 158 RM-583 Schematics Page 8-14 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 159 Nokia Customer Care Glossary Issue 1 Page Glossary-1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 160 RM-583 Glossary (This page left intentionally blank.) Page Glossary-2 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 161 Power management Unit Portable Network Graphic Format Point of sale Printed Wiring Board QVGA Quarter Video Graphics Array Radio Frequency Real Time Clock RUIM Removable User Identity Module Issue 1 Page Glossary-3 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.
  • Page 162 Radio Receiver SDCC Secure Digital Connectivity Subscriber Identity Module Short Messaging Service Software Radio Transmitter User Identity Module Universal Serial Bus VBAT Battery voltage Wireless application protocol Page Glossary-4 Issue 1 COMPANY CONFIDENTIAL Copyright © 2009 Nokia. All rights reserved.

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